Chevrolet Silverado Complaints (2013)

443 consumer complaints on file.

#10744017July 27, 2015
AIR BAGS, UNKNOWN OR OTHER
I NOTICED LITERALLY FROM ONE DAY TO THE NEXT THAT THE DASH BOARD IN MY 2013 CHEVROLET SILVERADO IS CRACKING. THE CRACK APPEARED ON THE LEFT CORNER OF THE PASSENGER SIDE BAG. I BABY THIS TRUCK IN AN ATTEMPT TO KEEP IT LOOKING NEW. I DON'T EVEN REALLY DRIVE IT AND IT IS GARAGE KEPT. I FEEL THIS IS A HUGE SAFETY ISSUE WITH THE CRACK BEING RIGHT THERE ON THE AIR BAG SYSTEM. I HAVE TWO KIDS AND I DON'T EVEN LET THEN RIDE UP FRONT ANYMORE IN FEAR THAT THE AIR BAG MIGHT DEPLOY AND SHARP PIECES OF THE DASH WILL FLY IN THEIR FACES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735225July 22, 2015
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
2013 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE SYSTEM ISSUES. *SMD THE CONSUMER STATED WHEN USING THE BRAKE CONTROLLER, THERE WAS LITTLE TO NO BRAKES. THE CONSUMER VISITED THE DEALER TO SEE IF THE BRAKE CONTROLLER COULD BE ADJUSTED. SO THE TRAILER BRAKES WOULD START SOONER AND GET STRONGER. *JB UPDATED 09/17/15*LJ UPDATED 11/30/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731980July 4, 2015
STEERING
AT PARKING SPEEDS THE STEERING GETS LIKE IF POWER STEERING IS DEAD. TOOK IT TO DEALERSHIP WHO NOTICED PROBLEM AND SAID IT WAS "NORMAL" . PARKING CAN BECOME A RISKY MANEUVER. PS FLUID AND BELT ARE NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726959June 23, 2015
UNKNOWN OR OTHER, STRUCTURE:BODY
I HAVE A SAFETY ISSUE THAT I'M NOT SURE WHAT STEPS I SHOULD TAKE IN RESOLVING THIS. HERE'S WHAT HAD HAPPEN: LAST SUNDAY 6-21-15, MY HUSBAND AND I WAS WORKING IN THE GARDEN AND WE HEARD A LOUD POP, APPROX. 30 FEET FROM US WAS MY TRUCK AND THE PASSENGER BACK WINDOW BOWED OUT WITH BREAKAGE OF GLASS.WE WERE IN SHOCK! NOTHING WAS AROUND THE TRUCK, BIRDS, PEOPLE, ETC.. I TOOK PICTURES BEFORE WE DID ANYTHING. I SEARCHED ON THE WEB AND FOUND THIS IS A COMMON PROBLEM (DIFFERENT TYPES OF VEHICLES). I WOULD LIKE TO SEE IF THERE IS A INVESTIGATION OR RECALL ON A SITUATION LIKE THIS. IT CONCERNS ME BECAUSE IF I HAD BEEN DRIVING, MY PASSENGERS (GRAND CHILD) THIS WOULD HAVE BEEN A DANGEROUS SITUATION PLUS THE INTENSE SOUND WOULD HAD CAUSED AN ACCIDENT. I'M NOT SURE WHO WOULD BE RESPONSIBLE FOR THIS? COULD YOU PLEASE SEND ME SOME FEED BACK ON WHAT I CAN AND CAN NOT DO IN RESOLVING THIS. THANK YOU IN ADVANCE. SINCERELY, A CONCERN CITIZEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724228June 9, 2015
ELECTRONIC STABILITY CONTROL (ESC)
ALL STABILITRAK/TRACTION CONTROL SHUT OFF. DEALER STATES CODE C0455, STEERING ANGLE SENSOR. PLEASE INVESTIGATE HOW MANY CODE C0455 HAVE BEEN LISTED FOR YEARS. SERVICE BULLETINS HAVE BEEN ISSUED BY GM. KNOWN ISSUE NOT BEING REPAIRED CAUSING STABILITRAK AND TRACTION CONTROL TO DISENGAGE. THE NUMBERS POSTED IN FORUMS INDICATE A LARGE PROBLEM. SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722557June 1, 2015
AIR BAGS, SEAT BELTS
AIR BAGS DO NOT RECOGNIZE SOMEONE IS SITTING IN THE PASSENGER SEAT AND REMAIN OFF. PERSON SITTING THERE WEIGHED OVER 230 POUNDS. SEAT BELT WARNING LIGHTS REMAIN ILLUMINATED DESPITE SEAT BELT BEING FASTENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717413May 19, 2015
UNKNOWN OR OTHER, AIR BAGS
I PURCHASED A NEW BLACK 2013 CHEVROLET SILVERADO CREW CAB IN OCTOBER 2012 FROM MARINE CHEVROLET IN JACKSONVILLE, NC WITH A 3 YR/36,000 MILE BUMPER TO BUMPER WARRANTY. ON 16 MAY, 2015, I CALLED MARINE CHEVROLET'S SERVICE DEPARTMENT ABOUT A 1 1/2"CRACK ABOVE THE CENTER OF THE PASSENGER SIDE AIRBAG. MY TRUCK HAD 37,017 MILES AND WAS NO LONGER COVERED UNDER THE ORIGINAL FACTORY WARRANTY. HOWEVER, I WANTED TO KNOW IF THIS WAS A COMMON ISSUE WITH THIS MODEL. THE DEALERSHIP SCHEDULE A SERVICE APPOINTMENT FOR 8:30 AM ON 18 MAY, 2015. AFTER CONDUCTING RESEARCH OVER THE WEEKEND, I LEARNED THAT OTHER CHEVY AND GMC OWNERS OF TRUCK AND SUV MODELS BETWEEN 2007 AND 2013 REPORTED CRACKED DASHES NEAR THE PASSENGER AIRBAGS. ON 18 MAY, I BROUGHT MY TRUCK TO MARINE CHEVROLET'S SERVICE DEPARTMENT TO EXAMINE THE CRACK. THE SERVICE REPRESENTATIVE INITIALLY TOLD ME THAT SINCE THE WARRANTY HAD EXPIRED, CHEVROLET WOULD NOT BE RESPONSIBLE FOR THE REPAIRS. I EXPLAINED THAT THE CRACK HAPPENED LESS THAN THREE YEARS AFTER I PURCHASED THE TRUCK AND I WAS AWARE OF THE HISTORY OF THESE DASHBOARDS. THE SERVICE REPRESENTATIVE TALKED TO HIS SERVICE MANAGER AND LATER TOLD ME THAT GM WOULD PAY THE MAJORITY OF THE MAINTENANCE COST AND THAT I WOULD ONLY BE RESPONSIBLE FOR $100. BASED ON THE NUMBER OF ONLINE COMPLAINTS I HAVE SEEN IN FORUMS AND ONLINE NEWS ARTICLES, I FEEL GM MAY HAVE INSTALLED DEFECTIVE DASHBOARDS IN 2007 - 2013 TRUCK AND SUV MODELS AND PASSED THE COST OF DEFECTIVE PARTS ONTO THE CUSTOMER. ADDITIONALLY, IF THE PASSENGER SIDE AIRBAG DEPLOYS WITH A CRACK DASHBOARD SURROUNDING IT, THERE COULD AN INCREASED LIKELIHOOD OF DASHBOARD SHRAPNEL FLYING INTO A PASSENGER'S FACE. I THINK NHTSA SHOULD INVESTIGATE THE CRACKING DASHBOARD ISSUE IN GM'S SUVS AND PICK-UP TRUCKS FROM 2007 - 2013 AND INFLUENCE GM TO ISSUE A RECALL OR SERVICE BULLETIN TO ADDRESS THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713925April 30, 2015
SEAT BELTS, LATCHES/LOCKS/LINKAGES, STEERING
TRYING TO TURN IN DRIVEWAY AT HOME, PICKUP TRUCK SURGED AHEAD, CAUSING HEAD-ON COLLISION WITH FIRE HYDRANT, STEERING WHEEL LOCKED UP, SEATBELT LOCKED UP, DOORS WOULD NOT UNLOCKED. MY WIFE SUSTAINED NUMEROUS INJURIES. COMPLAINED TO INSURANCE COMPANY TO NO AVAIL. GM SHOWED UP AT MY HOUSE FOR COMPUTER ANALYSIS, PROCESS STILL ONGOING. TRUCK IN SHOP FOR SURGING WAITING ON RESULTS. MY WIFE WILL NOT OPERATE TRUCK ANYMORE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10694696March 16, 2015
AIR BAGS
DASHBOARD IS CRACKED IN 2 PLACES ADJACENT TO THE AIRBAG COVER. GM AND THE DEALER ARE WILLING TO REPLACE IT OUT OF WARRANTY BUT ARE REQUIRING ME TO COVER NEARLY HALF THE REPLACEMENT COST OF $700. THIS SHOULD BE A RECALL ISSUE AS AN AIRBAG DEPLOYMENT WOULD CREATE PLASTIC PROJECTILES IN THE CABIN THAT COULD INJURE A PASSENGER. I CAN PROVIDE A PHOTO IF REQUESTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692246March 5, 2015
VISIBILITY/WIPER
I BROUGHT MY '13 SILVERADO IN FOR SERVICE BECAUSE THE A/C WOULD NOT COME ON AND DEFOG THE WINDSHIELD IN THE RECENT SNOW STORM. THE SERVICE REP (CORRECTLY) INFORMED ME THAT THE A/C COMPRESSOR WILL NOT TURN IF THE TEMPERATURE IS BELOW 40F. SO NO FIX BY THE DEALER WAS DONE. THIS IS A SAFETY ISSUE IN COLD/FREEZING WEATHER CONDITIONS WHERE THE WINDSHIELD FOGS UP SEVERELY WHEN YOU GET IN THE TRUCK. THE FOGGING CONTINUES EVEN AFTER THE HEATER IS WARMED UP AND BLOWING HOT AIR OUT THE DEFROSTER DUCTS ESPECIALLY IF THE PASSENGERS ARE WET OR SNOWY WHEN THEY GET IN. I DO UNDERSTAND THAT GM IS TRYING PREVENT THE A/C EVAPORATOR FROM BEING BLOCKED BY FREEZING CONDENSATION, BUT IT SEEMS TO ME THAT THIS SITUATION COULD BE HELPED BY RECIRCULATION OF CABIN AIR PLUS BLEEDING SOME HOT AIR FROM THE HEATER CORE BACK TO THE A/C EVAPORATOR. THIS ISSUE REALLY NEEDS TO BE FIXED SO THAT THE TRUCK IS TRULY AN "ALL WEATHER VEHICLE" IN FALLING SNOW BELOW 40. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10666936February 23, 2015
POWER TRAIN
2013 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO VEHICLE VIBRATION WHILE DRIVING. *SMD THE CONSUMER WAS INFORMED THE DRIVE SHAFT WAS BENT. IT WAS REPLACED. HOWEVER, THE VIBRATION WAS STILL PRESENT. THE CONSUMER WAS INFORMED, NOTHING MORE COULD BE DONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680252January 31, 2015
VEHICLE SPEED CONTROL
AFTER PASSING TWO CARS AT HIGH SPEED WITH ACCELERATOR FLOORED PEDAL WAS STUCK TO FLOOR.TRIED TO PULL IT UP WITH FOOT, COULD NOT, VEHICLE KEPT ACCELERATING PAST 100MPH. HAD RIDE BRAKE UNTIL SPEED WAS SLOWED ENOUGH TO PUT IN NEUTRAL AND SHUT OFF AND COAST TO STOP. CRUISE CONTROL WAS ENGAGED AT THE TIME. AFTER PUTTING IN PARK AND STARTING ALL WAS FINE. DEALER KEPT TRUCK FOR A FEW A DAYS AND FOUND NOTHING WRONG. MENTIONED FLOOR MAT WHICH WAS RIDICULOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658964November 18, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. AFTER SHIFTING INTO THE PARK POSITION, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654116November 11, 2014
FUEL/PROPULSION SYSTEM
WHILE TRAVELING ON INTERSTATE 80, IN IOWA, THE FUEL TRANSFER PUMP ON REAR FUEL TANK MALFUNCTIONED CAUSING A PRESSURIZATION OF THE FORWARD FUEL TANK WHICH RESULTED IN FUEL SPRAY TO FROM THE FORWARD FUEL TANK FILL-NECK. TO STOP THE CONTINUOUS LOSS OF FUEL , I HAD TO PULL FUSE #18 FROM FUSE BOX UNDER HOOD FOR THE REAR FUEL TANK FUEL TRANSFER PUMP TO SHUT IT OFF. REAR FUEL TANK CAPACITY IS 40 GALLONS AND FORWARD FUEL TANK IS 23.5. I ESTIMATE A LOSS OF 20 GALLONS ON HIGHWAY BEFORE I DISCOVERED THE PROBLEM. THIS SYSTEM RUNS THE ENGINE FROM THE FORWARD FUEL TANK, AND THE FORWARD FUEL TANK LEVEL IS MAINTAINED BY A FUEL PUMP WHICH DRAWS FROM THE REAR TANK, NOT CERTAIN WHAT CAUSED THIS FAILURE BUT IF I HAD BEEN SLEEPING IN THE TRUCK, WHICH I DO AS I OPERATE THIS TRUCK COMMERCIALLY FOR TRANSPORT OF RV'S, THERE IS A GOOD CHANGE THAT THE LOSS OF OVER 20 GALLONS ON THE GROUND COULD HAVE IGNITED. TRUCK HAS BEEN IN SHOP FOR 3 DAYS AS OF 11/7/14 AND THEY HAVE BEEN UNABLE TO DETERMINE CAUSE OF MALFUNCTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654036November 10, 2014
UNKNOWN OR OTHER
STALLS IN REVERSE..2013 CHEVY SILVERADO
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10648326October 17, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 3500. WHILE STOPPED IN TRAFFIC, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE CRASHED INTO THE PRECEDING VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNCERTAIN IF THERE WERE ANY INJURIES SUSTAINED BY THE OTHER DRIVERS OR PASSENGERS. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10644366October 13, 2014
ENGINE AND ENGINE COOLING
THE 2013 SILVERADO TRUCK I OWN HAS A LOUD POPPING NOISE IN THE EXHAUST SYSTEM WHEN THE TRUCK IS TURNED OFF. I HAVE BEEN TOLD THAT IT IS NORMAL, BUT THE SERVICE MANAGER AT THE DEALERSHIP SAID IT DIDN'T SOUND RIGHT TO HIM. THIS IS CAUSING CONCERN TO ME THAT THE TRUCK MAY BE A FIRE HAZARD SINCE THE EXHAUST GETS SO HOT THAT IT POPS LOUDLY AS IT COOLS OFF. OTHER TRUCKS DO NOT MAKE THIS MUCH NOISE IF ANY. I AM GETTING MORE AFRAID THAT THE TRUCK MAY CATCH ON FIRE WHEN I'M DRIVING IT. I HAVE BEEN WORKING WITH THE DEALERSHIP AND GENERAL MOTORS SINCE JAN. 2014 TO TRY AND RESOLVE THIS ISSUE. AS OF TODAY, OCT. 13, THERE IS STILL ISSUES WITH THE EXHAUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640803October 2, 2014
TIRES
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE TIRE BECAME PREMATURELY WORN APPROXIMATELY EVERY 17,000 MILES. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639895September 29, 2014
STEERING
WHEN DRIVING AT SLOW SPEED AND USUALLY AT LOW RPM, AND TURNING RIGHT THE STEERING LOCKS UP, IF I PULL TO THE LEFT IT USUALLY CLEARS THE LOCK UP. THIS PROBLEM OCCURS NEARLY EVERY TIME I DRIVE THIS VEHICLE, AND ITS NOT GETTING BETTER. I TOOK THE TRUCK TO THE DEALER TO HAVE IT CHECKED OUT AND WAS TOLD THAT IT IS NORMAL AND THERE WAS NOTHING THEY WOULD DO ABOUT IT. I SAY THERE IS NOTHING NORMAL ABOUT NEARLY HITTING OTHER VEHICLES BECAUSE OF POWER STEERING PROBLEM UNLESS OF COURSE ITS A GM PRODUCT AND HAVING A DEFECT LIKE THIS IS NORMAL FOR THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639399September 26, 2014
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE HEADLIGHTS WERE DIMMING INTERMITTENTLY WHENEVER SOMETHING ELECTRICAL WAS BEING OPERATED. ON ONE OCCASION, THE WINDOW WAS BEING OPENED AND THE HEADLIGHTS DIMMED DOWN INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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