Chevrolet Silverado Complaints (2012)

360 consumer complaints on file.

#11615537September 20, 2024
UNKNOWN OR OTHER
I took my truck for a routine service with the dealership. The Service Rep told me that my truck frame was rusting out to the point where it's near unsafe to drive. He told me it'd be 15k to replace the frame. I find it incredible that a 12 year old American made vehicle can have the frame rust out so fast and to such a degree without the dealership or manufacturer knowing that there is a potential safety risk in their product.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613679September 10, 2024
AIR BAGS
Airbag light came on indicating an issue. Went to dealer and the codes that came up are B0030 (Passenger Instrument Panel Air Bag Deployment Loop Stage 2 Short to Ground) and B0413 (Temperature Control 1 Feed back Circuit Actuator Stuck). It cost $597.67 to have a new airbag installed. I worry others couldn't afford this and it should be covered by the mfg due to the safety risk created from the vendor creating airbags that do not last the life of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612575September 4, 2024
FUEL SYSTEM, DIESEL:DELIVERY
The contact owns a 2012 Chevrolet Silverado 3500. The contact stated that the vehicle would be low or completely out of fuel quicker than expected. The contact stated that while attempting to refuel, the contact was unable to fill the rear tank due to the tank being full of fuel. The vehicle had been taken to an independent mechanic where it was diagnosed and determined that the transfer pump had failed to transfer fuel from the rear tank to the front tank. The contact was informed that the transfer pump needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 197,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611537August 29, 2024
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2012 Chevrolet Silverado 1500. The contact stated while the vehicle was at the Walmart Tire Center for tire replacement, the contact was informed that the tires could not be replaced. The contact was informed that the front driver's side frame was corroded and had holes. The contact was advised to stop driving the vehicle. The dealer was made aware of the failure. The contact was advised to bring the vehicle to the dealer for inspection. The manufacturer was made aware of the failure. The contact was offered a 1-10 percent discount on the purchase of another vehicle. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 181,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611607August 29, 2024
ENGINE, FUEL SYSTEM, DIESEL
The contact owns a 2012 Chevrolet Silverado 3500. While the contact's sister was driving 65 MPH, the vehicle began to jerk with the check engine warning light illuminated violently. The contact stated that the vehicle stalled in the middle of the highway. The contact called California Highway Patrol who assisted with getting the vehicle off the road. The vehicle was eventually towed to the dealer where the vehicle was diagnosed with a defective fuel pump. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer and was not repaired. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610890August 26, 2024
STRUCTURE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
The contact owns a 2012 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, her husband observed corrosion and holes in front of the gas tank and the frame of the vehicle. Additionally, the contact stated that while driving at approximately 45 MPH, the ABS, traction control, and steering stabilizer warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608641August 15, 2024
ENGINE, ELECTRICAL SYSTEM
Engine power reduced warning keeps coming on. As well as stabilitrak and traction control turns off. Code p2138 pops up. I’ve spent over $1,000 trying to get this fixed because it is unsafe to drive it like that. It will be fixed for 1 or 2 weeks and then it’s time to take it to the shop again. So many people have this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600245July 8, 2024
UNKNOWN OR OTHER
The frame has rust holes and rusted through the bottom on the driver side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598388July 2, 2024
AIR BAGS
i took the car to the GM dealer to fix the recalled item and was told the dashboard will crack and will need to be replaced when they pull the airbag out and i will need to pay for new dash board....i told them not to fix it....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589930May 21, 2024
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
The contact owns a 2012 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle decelerated without the brake pedal being depressed. In addition, the vehicle veered to the left independently. The vehicle was taken to a local dealer; however, the cause of the failure was not yet determined. The contact self-diagnosed the vehicle using a scanner the vehicle and it was determined that the front passenger’s side wheel speed sensor had failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588881May 15, 2024
UNKNOWN OR OTHER
The trailer hitch assembly has rusted to the point where it is barely being held to truck frame. It is available for inspection (I do not know how to attach photos to this notice but can e-mail if provided with your address) Have been advised by Chevrolet dealership service manager not to use the hitch under any circumstance. Do not know if any other portion of frame assembly is compromised, nor can this be determined accurately by me. But if other portions of the frame are “rusted out “ the danger is grave: the tubular structural element to which the hitch assembly is attached is the same diameter and thickness as the tubular structural supports which link the lengthwise H elements of the vehicle frame. It is therefore reasonable to conclude these structural components may lack structural integrity due to possible rust and perforations Concluding; 1. the hitch assembly is an integral part the vehicle’s structure. Failure would threaten the life of occupants as a trailer broke loose and swerved.. Others in proximity to the flailing or loose trailer would also be threatened. 2. Given the affected element is similar to other structural iparts used in the vehicle’s frame, failure of their structural integrity may cause failure of a portion of the frame, leading to additional risks to occupants, surrounding humans, vehicles and property. 3. The rusted assembly is not easily visible so that a warning to owners highlighting this potential risk to life should be sent ASAP. 4. Inspection of undercarriages of this and similar vehicles should be mandated to determine the existence of rust-damaging structural integrity. 5. Proper metallurgy/coating/reinforcement or redesign should be mandated of manufacturers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588548May 13, 2024
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2012 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, he became aware that the front and rear sub frame were extremely rusted. The contact also stated the shock tube had detached from the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the front and rear sub frame needed to be replaced. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583576April 17, 2024
AIR BAGS
Recall [XXX] FRONT PASSENGER AIR BAG was completed [XXX] by Authorized Dealer 9105803 Replace Dual Stage Front AIR BAG Inflator ,as of [XXX] system light in dash steadily on and system shows to have system serviced, I don't feel I should have to pay the AUTHORIZED DEALER FOR Checking and or Repairing the NEW DEFICIT as the complaint. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575926March 7, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
2012 Chevrolet Silverado 1500 pickup truck has very extensive frame damage for 115k miles which has caused it to be unsafe to drive and basically scrap. I am the 2nd owner of the truck. When I bought it at 70k miles it definitely had rust on the frame, but no major holes. It has now rusted through in multiple spots. Is there anything that I can do or am I pretty much out of luck?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573453February 22, 2024
AIR BAGS
dealer told me that they will replace the passenger airbag but i need to sign a paper saying that if the dash board breaks while they work on it then they are not responsible and i need to pay to repair whatever damage there may be, they also said GM or Tekada would not pay to damage to dashboard because its old.....i did not let them replace airbag. my name is [XXX] [XXX] [XXX] Rydell Chevrolet in Northridge CA. 818-832-1616 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570660February 7, 2024
UNKNOWN OR OTHER
Rotted frame after 9 years old truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568776January 30, 2024
ELECTRICAL SYSTEM
Transmission control module
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568868January 30, 2024
STRUCTURE:BODY
The body and frame are rusted so bad they wouldn't inspect it unless the y would weld on the frame only has 73000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564869January 11, 2024
UNKNOWN OR OTHER
I bought this truck new and the frame is rotted. I have 93000 miles and it is garaged year round. I also purchased a rust preventive electronic device with the vehicle. I have noticed wax coating that has come off in the past and sprayed with fluid film. I just found a hole yesterday and looked further and believe after doing some research that this is a constant problem with the Silverado and GM has not been held accountable for inferior frame rails. My truck body is in excellent shape for the year. I understand I live in a state that teats their roads unnescessarily, but this is absolutely absurd. Toyota had the same issue and took care of their customers Gm should do the same.Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560363December 15, 2023
UNKNOWN OR OTHER
Rear frame by the gas tank. The truck could break while hauling a load putting myself and any other motorists in danger. Widricks auto inspected the vehicle truck failed inspection due to multiple holes in the frame. No symptoms seemed present. I bought the vehicle on 3/10/20
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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