Chevrolet Silverado Complaints (2018)

598 consumer complaints on file.

#11455861March 9, 2022
EQUIPMENT
The contact owns a 2018 Chevrolet Silverado 2500. The contact received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The dealer had been notified of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455462March 7, 2022
ELECTRICAL SYSTEM, STEERING
The power steering will randomly go out when turning at slow speeds, or when parking. The entire truck has lost power steering and then lost all power to the vehicle for a split second then return to normal power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455492March 7, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The rear driver side lamp started flickering and eventually was completely dead. On inspecting, it was found that the earthing brown wire pin in the connector was completely burnt and it also burnt the area right on the spot where it connects to the lamp panel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454832March 2, 2022
UNKNOWN OR OTHER
The plastic part of the grill is melting I’m afraid it’s going to melt on the front of the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454911March 2, 2022
POWER TRAIN
While driving my transmission will shudder and the vehicle will lose power causing the vehicle to slow down abruptly. It also will shift very hard making a loud noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453585February 23, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
For months now, my 2018 Chevy Silverado 1500 has a “service trailer brake system”notification on the the dash that repeatedly pops up every 5-15 seconds while the vehicle is on, including while driving. This, along with the pinging sound that comes with the notification, makes the vehicle difficult to drive due to the constant distraction the notification makes. I have tried taking issue with the dealership but they are not helping whatsoever. From my own research online, I have seen hundreds of other people experiencing the same issue. Please help us eliminate this distraction by forcing a recall and thus making the roads safer for everyone. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452050February 15, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving approximately 2 – 15 MPH, the vehicle shut off while depressing the brake pedal. The contact stated that the “Check Brake Monitoring Alert System” was displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 20V603000 (Service Brakes, Hydraulic). The contact stated that the vehicle experienced the failure listed in the recall. The approximate failure mileage was 74,000. Vin is invalid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452090February 15, 2022
SERVICE BRAKES, POWER TRAIN, STEERING
stabilitrak system truck speeds up when braking,and pulls left or right transmission shift hard when warning lights come on intermittently
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451576February 11, 2022
POWER TRAIN
The transmission started shifting improperly at 40k and the fluid gets to hot
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451394February 10, 2022
POWER TRAIN
Transmission noise -something loose only 60k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449784February 1, 2022
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that on three separate occasions while driving at various speeds, the vehicle lost motive power and stalled without warning. The contact was able to restart the vehicle after the first failure and called the dealer; he was instructed to keep driving the vehicle and that there were no recalls on the vehicle. The second time, the contact had the vehicle towed to the dealer and the fuel pump was replaced; however, the failure occurred a third time. The contact had the vehicle towed to a local farm and called the manufacturer twice for roadside assistance. The vehicle was not towed to the dealer and remained on the farm. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448445January 22, 2022
SERVICE BRAKES
2018 CHEVROLET SILVERADO 1500 .1/20/22 slow driving in a parking lot, applied brake to slow down for a stopped vehicle and pedal was soft and went almost to the floor could have killed someone, this happened 3 times within 4 minutes Power Brake Assist warning came on, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash. called local CHEVROLET dealer Jenkins Chevrolet of Homosassa service department told the manager that my truck was working right they said it was not involved in a recall my truck showed all the symptoms in this recall, NHTSA Campaign Number: 19V645000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448408January 21, 2022
VEHICLE SPEED CONTROL, POWER TRAIN, UNKNOWN OR OTHER
When entering traffic, upon acceleration the truck stalls, and shutters. Going into traffic a vehicle had to maneuver to avoid collision with me. I took it to the dealer and they said transmission should get a flush and transmission oil was low. At 60,000 and out of warranty I paid for service and they said it was good now. it still continues. I can’t afford to take it in for service and pay again. From searching online customers state the dealer representatives all say it’s normal for truck to do that. Also, others say transmission (6l80) and/or torque converter is the problem. Again being without warranty I cannot afford to take it in and pay to just get that “it’s normal for the vehicle to do that.” A vehicle that stalls IS a hazard for the driver and for others on the road. Especially entering highways and heavy traffic streets. The main reason is we never know when it will stall or when it will accelerate what I believe is properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447992January 19, 2022
ENGINE, ELECTRICAL SYSTEM
10 degrees outside starter motor will freeze up and not want to start the truck. had 3 mechanics not a deal all look at it, tested the battery and came to the starter motor is defective. to have the starter replaced at the dealer for its under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447167January 12, 2022
EQUIPMENT
The contact owns a 2018 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that he was informed that due to the vehicle being located in Florida where the vehicle was not prone to cold weather, he would not be receiving the repairs as a priority. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446749January 8, 2022
POWER TRAIN
The torque converter failed internally allowing the torque converter clutch to shudder. The fluid exchange has already been done on RO#587959. Vehicle had 40k when torque converter was replaced. Issue arouse after a road trip to Houston Tx and progressive more at various speeds. James Wood dealership replaced the torque converter since it was still under power train warranty. When I researched online, I realized that this is a common problem within the 2014-2018 Silverado models. I hope I that after the dealership replaced this defected part I don't experience additional mechanical issue related to this faulty part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446105January 4, 2022
STEERING
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving approximately 45 MPH, the "steering assist reduced" and "service trailer brake" messages were displayed, and the steering wheel experienced a slight resistance while turning in either direction. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted regarding the failure. The VIN was not available. The failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445847January 2, 2022
POWER TRAIN
The transmission stopped working randomly on the highway after being driven for 45 minutes perfectly fine. Thankfully this happened near a stoplight so the traffic on the highway was going slower than normal otherwise it could have been very bad. Local mechanic confirmed that the transmission was no good and has ordered a replacement. There was no indication of the issue prior to the failure. No lights came on to indicate that there was an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445823January 1, 2022
POWER TRAIN
While driving this truck i get a severe shudder at various speeds and now its not shifting gears correctly. I have been told there is a big problem with these 6 speed transmissions ans torque convertors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444371December 20, 2021
ELECTRICAL SYSTEM
Circulating air does not engage, toxic fumes enter cabin. Almost causing me to black out, I have thrown up. Have complained,, but chevy calls this "usual or expected" Have read on forums that I'm not the only one dealing with this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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