Chevrolet Silverado Complaints (2010)

448 consumer complaints on file.

#10650395October 27, 2014
ENGINE AND ENGINE COOLING
WE WERE DRIVING OUR 2010 CHEVY SILVERADO (WITH 11,951 MILES ON IT) ON THE FREEWAY IN THE HOV LANE AT APPROXIMATELY 70 MPH. THE CRUISE CONTROL WAS ON. WITHOUT WARNING, THE TRUCK JUMPED 3 TIMES AND THEN APPARENTLY THE ENGINE JUST SHUT OFF. THERE WAS NO ACCELERATION, NO POWER STEERING OR POWER BRAKES. ONCE THE TRUCK CAME TO A STOP, WE TRIED TO START IT AGAIN. THE STARTER TURNED BUT THE TRUCK WOULD NOT START. AFTER APPROXIMATELY 10 MINUTES, WE WERE ABLE TO GET THE TRUCK STARTED AND MOVED TO A SAFE LOCATION. THEN WE CALLED AND HAD IT TOWED TO A LOCAL CHEVY DEALER. THE REPORT WE GOT BACK IS AS FOLLOWS: " PERFORM SYSTEM CHECKS, SCAN CHECK SHOWS NO CODES STORED IN ANY MODULES. ROAD TEST MULTIPLE TIMES WITHOUT FAILURE, LET RUN IN STALL FOR 3 HOURS. NO STALL EVER OCCURRED. NO REPAIR REQUIRED AT THIS TIME." I QUESTIONED THE MECHANIC ABOUT CHECKING FUEL SYSTEM AND HE SAID SINCE IT WAS WORKING THERE WAS NOTHING TO CHECK. SO WE HAVE NO IDEA WHAT HAPPENED TO THE TRUCK, BUT WE ARE AFRAID TO DRIVE IT. THE INCIDENT WAS A MAJOR INCONVENIENCE TO US, BUT MORE IMPORTANT, IT WAS AN EXTREMELY DANGEROUS SITUATION. WE ARE FORTUNATE THAT NO ACCIDENT OCCURRED AND THAT NO ONE WAS INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649152October 22, 2014
AIR BAGS
LETTER FROM CONGRESSMAN WITTMAN ON BEHALF OF CONSTITUENT RE AIRBAGS THAT DID NOT DEPLOY. *SMD 2010 CHEVROLET SILVERADO. THE CONSUMER WAS INVOLVED IN AN ACCIDENT. AS A RESULT, SHE SUSTAINED A BRAIN INJURY.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10643496October 9, 2014
AIR BAGS, STRUCTURE
THE DASH IS CRACKED ON THE PASSENGER SIDE NEXT TO THE TOP LEFT CORNER NEXT TO THE PASSENGER AIR BAG PANEL. MY FEAR IS IF THIS AIR BAG IS DEPLOYED SHARDS OF PLASTIC WILL BECOME SHRAPNEL AND INJURE MY FRONT SEAT PASSENGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641015October 6, 2014
VEHICLE SPEED CONTROL, TRACTION CONTROL SYSTEM, ENGINE AND ENGINE COOLING, SUSPENSION
SUBMISSION FROM CONSTITUENT RE GM ISSUES (FULL DOCUMENT NOT IMAGED). *SMD THE CONSUMER STATED THE CHECK ENGINE AND TRACTION CONTROL LIGHT ILLUMINATED. THE #7 CYLINDER AND HEAD GASKET WERE REPLACED. THE RIGHT REAR SPRING WAS BROKEN. THE VEHICLE WAS CONSUMING EXCESSIVE AMOUNTS OF OIL. THE VEHICLE WOULD ACCELERATE, WHEN THE CONSUMER WAS ATTEMPTING TO SLOW DOWN AND THE NUMBER 1 AND 3 CYLINDERS WERE MIS-FIRING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640526October 1, 2014
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE ENGINE INDICATOR CONTINUOUSLY ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER REPLACED AND RE-ROUTED THE EVAP VENT SOLENOID IN ORDER TO PREVENT IT FROM BEING DAMAGED BY SNOW AND SALT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,790.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639938September 29, 2014
ELECTRICAL SYSTEM, STEERING, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 35 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT THE STEERING CONTROL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 41,000. UPDATED 11/24/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633824September 17, 2014
ENGINE
EXCESSIVE OIL CONSUMPTION CAUSED SPARK PLUGS TO PREMATURELY FAIL CAUSING THE ENGINE TO MISFIRE AND RUN ROUGH. SPARK PLUGS FROM CYLINDERS #1 AND #7 WERE FOUND OIL FOULED AND/OR CRACKED. PER SERVICE BULLETINS ISSUED BY GENERAL MOTORS, THE DEALERSHIP REPLACED THE SPARK PLUGS AND MADE VARIOUS OTHER REPAIRS RELATED TO THE OIL CONSUMPTION PROBLEMS CAUSED BY THE ACTIVE FUEL MANAGEMENT SYSTEM. INITIAL REPAIRS DID NOT CORRECT THE OIL CONSUMPTION PROBLEM (1/2 QUART BURNED IN APPROXIMATELY 1,000 - 2,000 MILES) AND OIL WAS VISIBLE ON THE NEW SPARK PLUGS WITHIN 1,000 MILES OF AFM REPAIR WORK. I WAS TOLD THIS WAS "NORMAL" ACCORDING TO GENERAL MOTOR'S STANDARDS. THE DEALERSHIP/GM CUSTOMER SERVICE AGREED TO MAKE ADDITIONAL REPAIRS TO REPLACE THE TRUCKS PISTONS AND RINGS TO SEE IF THAT WOULD CORRECT THE OIL CONSUMPTION PROBLEM BUT NO DEFINITE OR LONG-TERM SOLUTION HAS BEEN INDICATED TO CORRECT THE SOURCE OF THE AFM/OIL CONSUMPTION ISSUE. THE SUCCESS OF THE MOST RECENT REPAIRS IS PENDING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633097September 15, 2014
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
ENGINE AND ELECTRICAL SYSTEM SHUTS ITSELF OFF, THIS HAS HAPPENED MORE THAN TWENTY TIMES SINCE WE HAVE OWNED THIS VEHICLE AND GM JUST IGNORES IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632398September 11, 2014
ENGINE AND ENGINE COOLING
MY WIFE NOTICED A NOISE WHILE RIDING WITH ME AND I DETERMINED THAT IT WAS THE AIR CONDITIONERS COMPRESSOR MOTOR. WITHIN A FEW DAYS THE MOTOR FAILED. IT IS OUT OF WARRANTY AND THEY WANT $1000.00 TO FIX IT AT THE DEALERSHIP. I PRICED AN INDEPENDENT SHOP AND IT WAS OVER $800. THIS SHOULD NOT FAIL AT 55,000 MILES AS OVER 3/4 OF THOSE WERE DRIVEN WHEN NO AIR CONDITIONER WAS USED. IT'S SAD THAT YOU PAY $40K+ FOR A VEHICLE AND THE MAIN SYSTEMS FAIL BEFORE THE LOAN IS EVEN PAID OFF. I GUESS IT'S BACK TO ROLLING DOWN THE WINDOWS AS $1000 TO FIX IT IS NOT WITHIN MY BUDGET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614830July 20, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
I HAVE A 2010 CHEVY 2500 HD WHEN I PUT THE CAR I PARK IT SOUNDS LIKE THE DOORS UNLOCK BUT THEY DON'T IT STARTED ON MY DRIVERS DOOR NOW ITS HAPPENING ON PASSENGER DOOR. I'VE TRIED TO UNLOCK MANUALLY IT WONT WORK I'VE UNLOCKING FROM THE REMOTE AND THE DOOR LOCK SWITCHES ON BOTH DOORS IT TAKES MULTIPLE TIMES WITH BOTH AND THEN ABLE TO GET OUT. THIS IS A MAJOR SAFETY ISSUE !!!!. I ONLY HAVE 27000 MILES ON IT NOW AND ITS OUT OF WARRANTY I TRIED TO GET INTO MY TRUCK WITH REMOTE AND KEY IT TOOK MULTIPLE TIMES TO GET INTO ALSO... I HAVE A FRIEND WITH A 2010 DENALI HE'S HAVING THE SAME PROBLEMS I COULD SEE IF THE TRUCK WAS OVER TENS YEARS OLD AND OVER 150000 MILES HAVING PROBLEMS BUT THIS ISN'T RIGHT... I TAKE MY GRAND KIDS ALL THE TIME I'M SCARED TO TAKE THEM IN CASE I HAVE TO GET THEM OUT IN AN EMERGENCY AND NEEDED TO GET OUT FAST THAT I WOULDN'T BE ABLE TOO OR FOR THAT MATTER JUST MYSELF DRIVING ALONE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609631July 10, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
RIGHT AFTER I BOUGHT THE TRUCK IN 2010 I NOTICE RIGHT OFF MY BRAKES WEREN'T WORKING RIGHT .SO I GOT IN TOUCH WITH THE DEALERSHIP AND THEY TOLD ME TO BRING IT IN I TOOK THE TRUCK IN AND THEY HAD ONE OF THEIR EMPLOYEE TO TAKE IT FOR A DRIVE AROUND TOWN HE CAME BACK AND SAID NOTHING WAS WRONG BUT I STILL HAD THE PROBLEM SO ICALLED THEM BACK AGAIN AND THEN THEY TOLD ME TO GET IN TOUCH WITH GENERAL MOTORS SO ICALLED THEM AND TALK TO 2 DIFFERENT PEOPLE THERE AND THEN GENERAL MOTORS CALLED RAMEY CHEVROLET IN RICHLAND VA AND THEY TOLD GENERAL MOTOR THAT WHERE WELIVE IN THE MOUNTAINS THAT IT WOULD CAUSE THE BRAKES TO DO THAT BUT THE ONLY MOUNTAIN I HAVE TO CROSS IS THE ONE GOING TO THE DEALERSHIP BUT IT NOT A HIGH ELEVATION TO CLIMB TO WHERE I WOULD HAVE TO USE MY BRAKES ALOT AND THIS IS NOT THE ONLY PROBLEM I HAVE HAD OUT OF MY TRUCK THEY HAD TO PUT SOME SENSORS ON THE MOTOR BECAUSE THE TRUCK JUST UP AND QUIT ON ME COMING HOME ONE EVENING AND I HAVE HAD TO HAVE SOME NEW RUBBER SEALS PUT AROUND THE DOORS DUE TO WATER COMING IN AND CAUSING MY FLOOR BOARD TO RUST OUT AND I HAVE ALL MY PAPER WORK ON THE WORK I HAVE DONE ON IT MY TRUCK IS SUPPOSE TO BE STILL UNDER WARRANTY AND THIS HAS ALL HAPPEN IN THE FIRST YEAR I OWN THE TRUCK SINCERELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596646June 6, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592240May 18, 2014
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I PARKED MY TRUCK AND WENT TO GET OUT THE DOOR WOULD OPEN I TRIED UNLOCKING THE DOOR BY REMOTE AND BY THE KNOB AFTER SEVERAL ATTEMP'S WITH THE REMOTE I WAS ABLE TO GET OUT IT ALSO HAPPEN TWO MORE TIMES THE FOLLOWING DAY AND ALSO THE DOOR WOULDN'T LATCH I HAD TO LOCK AN UNLOCK A FEW TIMES BY THE REMOTE TO GET IT TO WORK.. A FRIEND OF MINE HAS A 2009 DENALI HE HAS THE SAME PROBLEM BUT ON THE PASSENGER SIDE. UPDATED 11/24/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588577May 15, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHEN THE TEMP DROPS BELOW FREEZING AND IT IS SNOWING/RAINING OUT SIDE YOU CAN NOT KEEP THE WINDOWS DEFROSTED. THEY ARE SO FOGGED UP ON THE INSIDE OF THE TRUCK YOU NEED TO EITHER DRIVE WITH A WINDOW DOWN ON KEEP A TOWEL IN THE TRUCK TO WIPE THE WINDOWS CLEAN TO SEE. HAD TRUCK BACK TO THE DEALER BUT THE PARTS THEY INSTALLED NEVER DID ANY GOOD. PLEASE HELP THE PEOPLE THAT LIVE IN COLDER CLIMATES GET SOME HELP WITH THIS PROBLEM. I HAD THE SAME PROBLEM WITH THE 2008 TRUCK I GOT RID OF TO PURCHASE THIS ONE. THE DEALER CLAIMS TO KNOW NOTHING ABOUT ANY PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579729April 14, 2014
POWER TRAIN
6 SPD TRANSMISSION COOLING LINES LEAKING AT HOSE CRIMP BY RADIATOR. MAY CAUSE A FIRE UNDER HOOD BECAUSE TRANNY OIL IS COATING LINES ALL THE WAY BACK BY EXHAUST MANIFOLD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10582770April 11, 2014
ELECTRICAL SYSTEM
DRIVING APPROX 55MPH DOWN A HIGHWAY WHEN VEHICLE SUDDENLY SLOWED TO 30 MPH AND SEVERAL MESSAGES CAME TO DASH (ENGINE POWER REDUCED, TRACTION CONTROL OFF AND SERVICE STABILITRACK). DUE TO SUDDEN DROP IN SPEED, I WAS INVOLVED IN A NEAR MISS ACCIDENT FROM A FOLLOWING VEHICLE I TOOK THE VEHICLE TO BE SERVICED AT THE CHEVROLET DEALERSHIP AND THEY REPLACED THE THROTTLE BODY SENSOR. DUE TO A PREVIOUSLY IDENTIFIED DEFICIENCY WITH THE THROTTLE BODY (IDENTIFIED BY CHEVY) THERE WAS NO CHARGE FOR REPLACEMENT AFTER PICKING THE VEHICLE UP FROM THE DEALERSHIP AND DRIVING THE VEHICLE 5 MILES, THE VEHICLE SUDDENLY SLOWED AND THE MESSAGES REAPPEARED. THE VEHICLE WAS TAKEN INTO THE DEALERSHIP AND THE PEDAL ACCELERATOR SENSOR WAS REPLACED. THE MECHANIC EXPLAINED TO THAT THE THROTTLE BODY SENSOR WAS IDENTIFIED TO BE A PROBLEM BY CHEVY. HE ALSO EXPLAINED THAT THE THROTTLE BODY SENSOR AND THE ACCELERATOR PEDAL SENSOR WORK IN CONJUNCTION AND THAT HE FREQUENTLY SEES THE ACCELERATOR PEDAL SENSOR FAILING TO OPERATE AS INTENDED, RESULTING IN REPLACEMENTS. HOWEVER, HE EXPLAINED THAT CHEVROLET HAS NOT IDENTIFIED THE ACCELERATOR PEDAL SENSOR AS A DEFECTED PART AND NO RECALL CURRENTLY EXISTS EVEN THOUGH IT IS AN INTEGRAL PART OF THE FUNCTION OF THE THROTTLE BODY SENSOR. I CONDUCTED RESEARCH IN GENERAL MOTORS FORUMS, ETC. AND THIS SEEMS TO BE A COMMON PROBLEM AMONG CHEVY VEHICLES. SOME INDIVIDUAL WERE TRAVELING AT GREATER SPEEDS WITH CHILDREN IN VEHICLES WHEN THE VEHICLE CAME TO AN ABRUPT REDUCTION IN SPEED CAUSING ACCIDENTS. PROBLEM IS THAT THE THROTTLE BODY SENSOR IS OFTEN REPLACED AND THE PROBLEM WILL GO AWAY FOR A WHILE, THENWILL REOCCUR DUE TO THE FAILURE OF THE ACCELERATOR PEDAL SENSOR AND THE INTERACTION BETWEEN THE TWO PARTS THE ACCELERATOR PEDAL SENSOR SHALL BE RECALLED BECAUSE OF ITS IMPORTANCE TO THE FUNCTION OF THE THROTTLE BODY SENSOR AND THE HISTORY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577761April 6, 2014
STRUCTURE, AIR BAGS
NOTICED A CRACK ON DASHBOARD NEXT TO THE UPPER LEFT CORNER OF THE PASSENGER SIDE AIRBAG. A FEW WEEKS LATER NOTICED ANOTHER CRACK IN THE DASHBOARD NEXT TO THE LOWER LEFT CORNER OF THE PASSENGER SIDE AIRBAG. MY CONCERN THAT IF THE AIRBAG DEPLOYS IT COULD BE PUNCTURED BY THE SHARP EDGES OF ONE OF THESE CRACKS. WOULD LIKE IT REPLACED AT NO COST TO ME DUE TO FAULTY DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577346April 4, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT HE ATTEMPTED TO EXIT THE VEHICLE WHEN THE DRIVER'S FRONT INTERIOR DOOR HANDLE BECAME DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577370April 4, 2014
ELECTRICAL SYSTEM
ON MARCH 30, 2014, I NOTICED THE RIGHT FRONT PARKING LIGHT OF MY 2010 CHEVROLET SILVERADO 1500 WAS ILLUMINATED AND ALL THE OTHER LIGHTS WERE OFF. I TRIED SEVERAL DIFFERENT THINGS TO GET THE LIGHT TO TURN OFF AND WAS UNSUCCESSFUL, SO I DISCONNECTED THE BATTERY UNTIL I COULD HAVE THE ISSUE DIAGNOSED. THE MECHANIC IDENTIFIED THE PROBLEM AS A PORTION OF THE TERMINALS IN THE ELECTRICAL JUNCTION BLOCK (FUSE/RELAY PANEL), LOCATED IN THE ENGINE COMPARTMENT HAD SIGNIFICANT CORROSION WHICH CAUSED A SHORT CIRCUIT SITUATION. HE ALSO NOTED THAT THERE WAS NO CORROSION UNDER THE JUNCTION BLOCK WHERE ALL THE WIRING HARNESS PLUG INTO. HE WAS PERPLEXED BECAUSE THERE WAS NO SIGNS OF WATER OR CHEMICAL DAMAGE TO THE JUNCTION BLOCK AND ALSO THE AGE OF THE TRUCK AND LOW MILEAGE. HE FURTHER STATED EVEN WITH THE IGNITION SWITCH TURNED OFF, THE PANEL WAS VERY HOT DUE OF THE ELECTRICAL RESISTANCE CAUSED BY THE CORROSION WHICH CAUSED A SITUATION FOR A FIRE. HE ADDED THAT A LOCAL CHEVROLET DEALERSHIP HAD A REPORT OF A 2009 CHEVROLET SILVERADO 1500 THAT HAD A ENGINE COMPARTMENT FIRE DUE TO A FAULTY ELECTRICAL JUNCTION BLOCK. AFTER CONDUCTING SEARCH OF THE INTERNET, THIS SEEMS TO BE A PROBLEM IN 2009-2012 CHEVROLET SILVERADO'S. I AM CONCERNED THAT SOMEONE IS GOING TO PARK THERE TRUCK IN THERE GARAGE AND A FIRE WILL ENSUE THAT WILL CAUSE INJURY OF DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576800April 2, 2014
STEERING
I HAD STEERING WHEEL TURNED ALL THE WAY TO THE LEFT, TO PULL INTO A PARKING LOT, AND ATTEMPTED TO TURN WHEEL BACK ALL THE WAY TO THE RIGHT TO ENTER A PARKING SPACE. WHEN I ATTEMPTED TO TURN BACK TO THE RIGHT, THE ENGINE RPM DROPPED AND POWER STEERING FAILED. I WAS ABLE TO FORCE THE STEERING WHEEL THROUGH THE TURN TO AVOID HITTING PARKED CAR, AND POWER STEERING RETURNED TO NORMAL AFTER ENGINE RECOVERED. I HAVE ALSO HAD SIMILAR PROBLEM WHEN ATTEMPTING PARKING LOT MANEUVERS AND BACKING UP TRAILERS. TOOK TO DEALER WHERE THEY SHOWED ME A PRINT OUT THAT STATED THE PROBLEM EXISTS, BUT IS NOT RECOGNIZED AS A PROBLEM BECAUSE POWER STEERING RETURNS TO "NORMAL" WHEN VEHICLE RETURNS TO NORMAL DRIVING CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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