Chevrolet Silverado Complaints (2018)

598 consumer complaints on file.

#11468302June 8, 2022
TIRES:TREAD/BELT
Tires have 24,300 miles on them were factory installed upon purchase of vehicle in 2018. In April of 2022 while driving on freeway at 65 mph noticed a vibration in steering. Inspected tires when I reached destination and discovered the passenger side front tire had a bulge in the tread and was starting to separate. Replaced at a local tire shop and was told that they had seen numerous tire tread separations of this make and model tire. Goodyear Wrangler SR-A 265/60-20. Tire still had significant amount of tread remaining (Half Worn). In late May of 2022 had another tire tread separate from driver side rear of same vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467073June 2, 2022
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL, SERVICE BRAKES
A faulty internal computer constantly beeps a warning about "trailer brake system" when there is no trailer attached to the vehicle. The beeping is extremely hyperactive and non stop and distracts you from safe driving and interrupts all other audible functions (such as turn signal blinking & navigation voice commands) to render the vehicle unfit to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466795May 31, 2022
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, POWER TRAIN:AUTOMATIC TRANSMISSION:COOLER/RADIATOR:HOSES AND FITTINGS
Truck was brought in for routine maintenance they noticed At the dealership a radiator leak. I was told this is not covered under warranty And I have no lights on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465796May 23, 2022
POWER TRAIN
The transmission failed. The truck had heavy shifting and the transmission needs replacement. The truck was no longer safe to drive. The problem was diagnosed by a licensed mechanic shop. The check engine light came on as well as the service stabilitrak light that came on the same day as failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465088May 18, 2022
SUSPENSION
A loud thumping noise comes from the rear axle area. The Chevy dealer claimed that the u-bolts that hold the axle to the leaf spring becomes loose and need retightening. I had the dealer re-torque the u-bolts but the noise still is there. The dealer claimed it was “normal” and offered no solution other than claiming a Tech Bulletin was issued instructing dealers to check u-bolts at service appointments. I brought my truck to a private repair shop and the mechanic noted that both rear leaf springs moved under the ubolts When the truck was rocked side to side. This is not safe as the axle can become out of alignment causing steering issues and excessive tire wear. The private shop quoted $1,100(est) to replace both leaf springs with aftermarket springs and u-bolts. The mechanic claimed that they have seen many Chevy pickups with this issue. I am asking you to please investigate this issue and instruct GM to repair this manufacturer defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463721May 7, 2022
ELECTRICAL SYSTEM, STEERING
At a low speeds while taking a turn, the electrical system clicks off and then clicks back on after about a second. Im able to see the voltage drop while taking the turn. When this happens, the power steering goes out while taking the turn. This exact incident is consistent with the recall of the year 2014 Silverado as stated in this article https://www.zehllaw.com/another-gm-recall-800000-chevrolet-silverado-gmc-sierra-trucks-faulty-power-steering/
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11462952May 1, 2022
ENGINE
I have a 2018 Chevy Silverado 1500 that I bought in June of 2018, brand new from integrity Chevy in Chattanooga tn.. One ago ago I was driving home and the check engine light came in and starting running poorly and you could hear a knocking noise coming from the engine. I took it back to integrity Chevrolet in Chattanooga, the employee at the auto service counter got inside and started the truck and he new at once what the issue was, he didn’t even take it back to the shop so the mechanic could look at it. He told me it was the lifters knocking. I left the truck with them. The next day he called me and told that the lifters where bad and had bent push rods. They had to replace everything on both sides, told me how much it would cost. It was out of warranty as I had 74,000 miles on it. The total cost that I had to pay was $5,468 dollars. The truck is less then 4 years old. The employee at the desk when I paid for it said that I just paid for a new engine! Again the truck was less then 4 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462720April 29, 2022
EQUIPMENT
The contact owns a 2018 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462611April 28, 2022
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2018 Chevrolet Silverado 2500. The contact stated while starting the vehicle, there was a trailer brake control default message displayed. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462318April 26, 2022
UNKNOWN OR OTHER
AC condenser has cracked at factory weld. Dealer said this is Dailey issue and only performed recall on the higher end Cadillac and GMC Denali when the lower models have same condenser per # and problems was a $1000 repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462136April 25, 2022
AIR BAGS
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the restraint service warning message was displayed and the vehicle lost motive power. The vehicle was taken to the dealer and diagnosed with an air bag defect that showed the air bag was deployed. The dealer replaced the air grille shutter and informed the contact that the air bag module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 66,556.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460674April 13, 2022
ELECTRICAL SYSTEM
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 45 MPH off the highway towards his home, the electronic gauge started fluctuating, indicating a low voltage failure. There was no warning light illuminated. The contact stated that he parked the vehicle in the driveway and turned off the vehicle. The contact then attempted to restart the vehicle however, the vehicle failed to restart. The manufacturer was notified of the failure and recommended that the vehicle be taken to an authorized dealer for service. The vehicle was towed to the dealer but was not repaired. The failure mileage was 43,364.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460261April 9, 2022
WHEELS
My vehicle came equipped from the Factory with 18” wheels and tires and a 17” wheel and tire. The vehicle is equipped with 4 wheel ABS which fails to operate properly when using the factory equipped spare tire. GM recall a number of 2018 and 2019 vehicles with this very issue but did not recall my vehicle for this identical issue. I contacted GM who said if my VIN is not listed in the recall it is not an issue and they cannot correct the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460278April 9, 2022
STRUCTURE:BODY
Door Actuator Failure Left Rear Door, Symptoms are the door doesnt lock and unlock from the switch or keyless, when this problem presents it self the door fails to open from the inside. like child safety is on/when it is not engaged, this could be a safety risk to someone trying to exit the vehicle quickly and not know that they have a problem. After inspection I found there was a broken pin in the OEM connector, Yes I have it available for inspection. No problem wasn't reproduced or confirmed at a dealer. No inspection from Manufacture, Police, Ins etc... There weren't any warnings, door lock just worked intermittently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460180April 8, 2022
POWER TRAIN
For months this truck as stuttered while driving. Eventually one day the RPMs would shoot to 3500 when trying to shift gears and would struggle to shift. After having the spark plugs replaced and a tune up ($660 later) it started randomly just losing power to the engine while driving. All electrical still on but no power to the engine. I would pull over and turn the engine off and restart and it would be fine again. This continues to happen with no explanation. Always acts fine after I stop the care and turn it back on again. Nothing comes up on a scan for issues. Mechanic can't figure it out and now it isn't "acting up" when the transmission guy drives it and he doesn't know what's going on either. It's not safe to drive on the HW if its going to just randomly lose power. We checked with another transmission shop and he said they have two chevy Silverados in line for something similar. That made me look to see if there was a recall and led me to make this report. Chevy should look into this and do a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458392March 25, 2022
POWER TRAIN
Transmission shifts out of gear spontaneously while driving and warning light comes on for “transmission hot idle engine” forcing the vehicle to become inoperable unexpectedly without allowing the vehicle to drive forward or reverse to get to a safe location. Transmission temperature gauge rises quickly to 280 degrees in less than an hour of normal driving before overheating. Multiple General Motors dealers and General Motors headquarters have been unable to diagnose the problem and provide a solution despite multiple attempts and several thousand dollars in repairs including a completely new replacement transmission. General Motors first recommended the dealer to hook battery cables up to the transmission which did not fix the problem and in fact caused the vehicle to not start several times. General Motors then recommended the dealer replace the transmission entirely. Despite replacing the transmission, the same problem exists and the vehicle shifts out of gear while driving reporting an overheating transmission. Problem still occurs today 3/25/22 and vehicle becomes inoperable unexpectedly and suddenly while driving due to overheating transmission. General Motors is unable to diagnose the problem or provide a solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457794March 22, 2022
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 30 MPH and approaching a stop sign, the brake pedal was depressed but failed to stop the vehicle immediately. The contact stated the service brake assist warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V645000 (Services Brakes, Hydraulic) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457586March 21, 2022
SERVICE BRAKES, POWER TRAIN
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal with the check engine warning light illuminated. Additionally, while depressing the brake pedal, the braking system malfunctioned causing the braking distance to be extended. The cause of the failure was not determined. The manufacturer was contacted and notified of the failure. The local dealer was not notified of the failure. The approximate failure mileage was 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457493March 20, 2022
SERVICE BRAKES
The trailer brake system warning suddenly came on, disengaging my cruise control. My cruise control has not worked since. Also, the stabilitrac warning came on and has not left. Ever since then I have been hearing a squeaking noise driving at low speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456418March 12, 2022
ELECTRICAL SYSTEM
Rear Back up camera not working. Blue Screen on dash. This is a very common issue with GM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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