Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11496948December 11, 2022
ELECTRICAL SYSTEM
Rear sliding widow automatic defroster caught fire filled truck with smoke causing driver to make emergency stoppage and open windows to clear deadly smoke condition to breathe when glass shatteted and created loud noise and danger of shattered glass to rear passengers. Recall in Canada for same exact dangerous rear window defect.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11496731December 9, 2022
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
The contact owns a 2017 Chevrolet Silverado 1500. The contact was alerted by OnStar of a malfunction with the air bag system. The contact took the vehicle to the dealer who diagnosed that a module associated with the air bags had failed and needed to be replaced. The contact stated that the dealer was in the process of repairing the vehicle. The manufacturer was made aware of the failure and confirmed that the repair was not covered under recall or warranty. The approximate failure mileage was 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495697December 1, 2022
ELECTRICAL SYSTEM, POWER TRAIN, FUEL/PROPULSION SYSTEM
When transiting between airport and home in very remote area in subzero temps the DEF warning system suddenly came on limiting vehicle speed progressively. No services were available both at this time of day and in this very remote area. There needs to be some way to override this system in the case of potential life and death. There were no warnings that this system was going to activate, it simply came on. The system had plenty of fluid but it appears the DEF heater failed. A vehicle should have an override for life and safety matters. Vehicle is going to a diesel mechanic for service now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494399November 21, 2022
VISIBILITY/WIPER, UNKNOWN OR OTHER
After starting my truck, my kids and i entered a few minutes later, we smelled a faint burning smell but seemed to have faded. driving 50yards away from my home, my rear window (glass on side of sliding window) randomly made the spider web/Crack effect all over the glass and had started crumbling off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494032November 17, 2022
POWER TRAIN
I started having a shift issue and feeling vibrations around 25-30000 miles. Was told it was my tires. They were a little wore, so replace them and again the issues were still there. I brought it back to dealer and they said the transfer case was bad. Replaced by dealer. Same issues, returned to dealer. They made some adjustments and tried to send me away. After an aliment they did, it was said truck was fine. Another heavy clunk and hard shift around 68000 miles, back to dealer, asked to have transmission inspected, told the fuild was fine no issues. Was told that's just how this truck handles. Wrong. Something is wrong. I was sent away again. Now close to 97000 miles have have a P0741code and told the transmission is bad and needs replaced. The vehicle is never been in an accident, has only had minor weight in the bed. Never towed anything with the truck, northern transmission is faulty and causing driving problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493650November 15, 2022
ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while making right or left turns, the vehicle would suddenly lose motive power and stall, causing the vehicle stop in the middle of the roadway. During the failure, the stabili-trak message displayed on the instrument panel. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failures. The failure mileage was 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493236November 11, 2022
POWER TRAIN
Driving truck on vacation on the highway in traffic and when slowed down would hesitate going into gear when accelerating. Was able to get it in gear to try to exit highway. Was nearly rear ended in the process. Went to transmission shop immediately and was told no error codes and transmission fluid looked good so most likely transmission was going. We were about 200 miles from our destination and left stranded in unknown area. Truck towed to garage who confirmed failed transmission. Cost almost 6k to replace. Truck odometer just went over 61K miles!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492371November 5, 2022
SERVICE BRAKES
It started to struggle to turn on, until it finally would not start. Gave a warning service trailer brake system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492044November 3, 2022
ELECTRICAL SYSTEM
The display on the radio touches itself. It will constantly change screens. It opens apps. It trys to make calls and send text. It is become a safety issue in the fact that it is constantly drawing my attention from the road. The center of the screen no longer is touchable, it doesn't recognize input. This is an issue alot of chevy customers are having.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491745November 1, 2022
POWER TRAIN
At about 62,000 miles the vehicle check engine light came on with codes P0700 and P0741, the RPMs go up as you accelerate but will not shift unless you let off the gas pedal. Reaching 5-6000 RPMs. Had mechanic drop transmission pan no metal found. Reading several TSBs on this issue the transmission should be recalled. Also when towing camper there was some electrical issues when the trailer was contacted the truck would not recognize trailer connected, had to shut the truck off for few minutes and restart to recognize the connection. Truck also lost power when trailer was connected and ran very sluggish, also experienced the shifting issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491765November 1, 2022
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the brakes made grinding noises due to the brake pads rubbing on the rotors. The contact added oil to the brake pads; however, the failure recurred. The contact replaced five hubs, two rotors, four calipers, and two brake lines. The vehicle was then taken to the dealer where it was diagnosed with vacuum pump failure and the vacuum pump was replaced. The failure recurred and the vehicle was taken to Jim Butler Linn Chevrolet Service (317 Main St, Linn, MO 65051) where it was diagnosed that the transmission was faulty, and the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to replace the faulty parts with OEM parts. The failure mileage was approximately 126,000. The consumer had an accident due to brakes locking up and not able to get the transmission fixed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11490749October 25, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
The " service trailer brake system" light has been coming on for about 3 yrs in my truck. I have asked the dealer about this, and all I hear is it will cost me about $200 just to find out what is causing this. I was also told I could clear this just by pressing the dismiss button, which I have been doing. I don't feel this is the way to fix the problem. Since I do a lot of towing, I feel this is putting both mine and other lives in danger, since I don't know if my brakes are going to work or fail. I have recently discovered that this is a very common defect in this vehicle and is due to a faulty wire harness, which could fail at any time and cause a brake failure. I am truly afraid to operate this vehicle, and feel ALL 2017 silverado's should be recalled, and this faulty wire harness replaced, before people die.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490813October 25, 2022
SERVICE BRAKES
While in drive thru or slow speeds in parking lot have lost braking power. Pedal just goes completely soft and sounds like ABS activating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490641October 24, 2022
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I was driving on along WT Harris highway and I attempted a turn along JW Clay Blvd. when my I pressed the gas and my truck didn't respond. I lost acceleration and it took a dangerous amount of time for me to cross the Highway. There aren't any warning lights or a check engine light on, but my transmission has begun to slip gears. This is after I had over 2k work done at the dealership for other problems I was having. Since no warning lights were visible it came as a complete shock in the middle of traffic when I could not accelerate. I have had my truck inspected by AAMCO Total Car Care and they have confirmed the problems and also the lack of warning lights or codes. After some research online I have found this issue common with Chevrolet Silverados manufactured between 2015-19.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490339October 21, 2022
SEAT BELTS
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that after sitting in the vehicle, it was discovered that the front driver’s side seat belt had detached from the seat and could no longer secure the driver while seated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Recall Campaign 21V245000 (Seat Belts). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489973October 19, 2022
SERVICE BRAKES
Brakes not stopping as good and making a noise at slow speed and more while going in reverse. Service brake assist came on today after its been doing this for 6 months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489547October 17, 2022
AIR BAGS
Airbags failed to deploy when the truck was hit on the drivers side.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11489655October 17, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
I have bought this certified 2017 chevy Silverado after driving for 1,100 miles the service trailer break kept popping up on my dash making my trailer breaks not work it pops up even when I do not have a trailer hooked up it chimes every few seconds I drive making the warning cover my digital speed it then will not let my music work and I can’t make call hand free bc it chimes and goes off the hole time I drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488739October 11, 2022
POWER TRAIN
Transmission issues. Brought Vehicle to Chevrolet dealership in Wisconsin. Explained the the vehicle had a vibration and I thought if might be a tire. They indicated that it was the Transmission fluid had to be changed. They change it and it was under warranty then. 10000 miles later the vibration is back. Brought it to a dealership in Indiana and they informed me that the dealership in Wisconsin put the fluid that was not the correct one. Now GM service wants 650 to fix the problem. Why didn't they correct this prior. They indicated they have done over 100 pickup trk like mine to fix the problem. Apparently GM dosen't want to take responsibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487685October 3, 2022
SUSPENSION
We have a 2017 Chevy Silverado 55,883 miles On 9/27/22 we took truck in for oil change. Dealership states our truck “both upper control arms have play” Repairs total cost $1246 We are 65 years old, we do not go off reading. We feel like this issue is caused by insufficient welds in a recall, but our truck is not on recall list.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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