Chevrolet Silverado Complaints (2018)

598 consumer complaints on file.

#11482337September 1, 2022
SERVICE BRAKES
I'm getting a persistent message about servicing the trailer brake system. There is no trailer hooked up to the vehicle. The message covers the speedometer and chimes over anything else.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482225August 31, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM
While driving down the road, I received several non stop alert messages stating "Service Trailer Brake System". The messages were non stop and while I did attempt to acknowledge them and dismiss the alert, I was distracted from driving and had to pull over to attempt to acknowledge or dismiss the alert. After several minutes, I was able to dismiss the alert and continue on my way. This happened on Tuesday evening around 5:00 pm on August 30, 2022. I called Mike Anderson Chevrolet on Wednesday August 31, 2022 around 12:30 pm to advise them about the situation and was told it was water in the wiring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479518August 16, 2022
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Radio is malfunctioning. Radio would randomly change channels. Than the radio would have a line in the bottom of the screen. Than the half the radio just quit. Now the radio or phone calls does not work at all. I do not have access to hands free calls. I believe there is a recall on the same stereo for the 2019 models. It has not been inspected but is available for inspection. No warnings lights prior to the radio not working. I have a video but I do not know how to attach.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478949August 12, 2022
POWER TRAIN
The transmission failed at 81k miles. Upon doing some research, it sounds like this is caused by the wrong transmission fluid that was installed by GM, not myself, the owner. If known about early enough, flushing the transmission 3 times and replacing with the newest transmission fluid is to correct the problem. I was not notified of this 'fix' and the transmission is already damaged to the point where it must be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478177August 8, 2022
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2018 Chevrolet Silverado 2500. The contact stated while driving 65 MPH and towing a Coleman 250 TQ toy hauler, the service trailer brake system warning message initially appeared on the instrument panel and then changed to service stabilitrak. An audible warning chime also sounded from the vehicle during the failure. The contact was able to slow down and stop the vehicle despite the failure. The manufacturer was initially notified of the failure and the contact was referred to the dealer for assistance. The vehicle was taken to the dealer where an attempt to repair the trailer brake system was performed; however, the failure persisted. The dealer also informed him that the failure may be related to the toy hauler. The manufacturer was also notified of the failure and referred him to the dealer for assistance. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476691July 30, 2022
ELECTRICAL SYSTEM
I have a 2018 Chevy Silverado 4WD, Crew Cab truck purchased brand new in 2018. Over the last year, I have had intermittent, and relentless chiming of the "Service Trailer Brake System". This occurs any time, completely randomly during normal, everyday driving and while NOT towing. it is horrendously distracting, and won't stop once it starts, even after clearing the message, it will continue to chime again every 1-2 minutes until I park the truck and turn off the engine. I have taken it to my local Chevy dealer, they can't find anything wrong with my truck. I have checked fuses, switches and relays, to no avail. I see this is not a "once-off" problem, it would appear 10s of thousands of consumers have had the same issue posted about blogs, YouTube and more around the internet since at least model year 2017. This is a complete safety hazard and unacceptable! The chime is a distraction and prevents other vehicle safety features from being usable when it is going off. In addition, I imagine if I WERE towing, that means my braking system would be rendered unusable. That doesn't seem acceptable and there should have been a recall on this already based on my vast research. I am angered that this keeps happening even under normal driving conditions, and it is a defect of the trailer wire harness system, not something any vehicle owner has done, not due to abuse, or even normal wear and tear. I am angered that even my dealer can't find and fix the problem. However, it should not be my responsibility since this is a clear and obvious defect amongst nearly 100,000 similar model vehicles. I do not feel this is safe in any way and there needs to be a remedy "recall" performed so that other owners and myself can get this taken care of once and for all. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476519July 29, 2022
ENGINE
Our 2018 Chevrolet Silverado 1500 was purchased new and only serviced at Chevrolet dealerships. While on vacation we were driving on a 3-lane paved road and then engine started knocking for a few seconds and then a chime could be heard and the check engine light came on. The vehicle lost power and the vehicle was difficult to control. We were fortunate that other vehicles were able to avoid us since our truck slowed quickly (without the brakes being applied). The vehicle had to be towed to a local Chevrolet dealer for diagnostics. The dealer found that the hydraulic lifters on the right bank of the engine collapsed (resulting in a misfire) and there was extensive engine damage. The vehicle was equipped with a 5.3l engine with AFM/DFM (cylinder deactivation). Mileage was 64,562. Vehicle was repaired with "upgraded" valve train parts from General Motors as this failure mode seems to be somewhat common in AFM/DFM engines (can find class action information during web search).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475029July 20, 2022
SUSPENSION, POWER TRAIN, WHEELS
leaf springs malfunctioned & yes its available for inspection. safety issues of cracking noise sounds like cracking in the suspension or axle. on 7/7/22 Lorenzo at Richland Chevrolet in Shafter, California confirmed & had it all day for inspection. no warning lamps or messages were provided. First appeared on 6/30/22. continental crosscontact LX20 P275/55 R20 111 t eco plus+ Tires are chopping & shredding safety & hazard issues are the tires can shred apart & cause an accident or death. on 7/7/22 Lorenzo at Richland Chevrolet in Shafter, California confirmed tires were having that problem & if there was a recall on them then General Motors would reach out to us. Then prior, on 4/28/22 during oil change & tire rotation service Lorenzo confirmed tires were chopping also. no warning lamps or messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474742July 19, 2022
TIRES
The contact's husband owns a 2018 Chevrolet Silverado 1500 equipped with Continental Tires, Tire Line: Cross Contact LX20, Tire Size: 275/55/R20, DOT Number: A32AWD401518. The contact stated that while her husband was driving at an undisclosed speed, the passenger's side front tire was vibrating. Upon inspection, the contact's husband noticed there was a bump on the passenger's side front tire. The vehicle was taken to a tire store where it was diagnosed that there was a tread bump on the passenger's side front tire due to a fractured tire tread belt. The passenger's side front tire was not replaced. The manufacturer was made aware of the failure and advised the contact's husband to take the vehicle to an authorized tire dealer for inspection. The failure mileage was 37,619.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474524July 18, 2022
AIR BAGS
I have had intermittent warnings on the dash that would pop up and disappear after a few seconds. It said “Safety Restraint System”. Now the warning is on continuously and the horn no longer works. I had the codes scanned at a local shop and I was told a code pops up saying “B0013-04 Steering wheel airbag deployment loop stage 2- High resistance” I am worried the bag will not deploy in the case of a wreck. The vehicle has under 25,000 miles on the odometer. It is over 3 years of age so I worry it will not be under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474166July 15, 2022
UNKNOWN OR OTHER
Starter had to be replaced with 22,775 miles and truck was toed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473051July 9, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
Service Trailer brake system audible message appearing due to faulty wire harness between body control modules.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471684June 30, 2022
SERVICE BRAKES
While towing a trailer the service trailer brake system light/alarm came on, trailer brakes stopped working and the alarm persisted for hours. It was extremely distracting and dangerous, and interrupted hands free phone calls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471106June 27, 2022
UNKNOWN OR OTHER
Stress cracks in radiator
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469986June 19, 2022
TIRES, TIRES:SIDEWALL
P275/55R20 sidewall has developed slices in 4 different areas blowout possible at slow to moderate speeds confirmed by tire center tire sent back to manufacturer by tire service center negative warnings
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469805June 17, 2022
SERVICE BRAKES
I purchased a certified pre-owned 2017 Chevy Silverado on June 6 of this year. On June 13th, on my way back from a 10-hour trip, where I was towing a trailer with a car on it, my trailer brakes suddenly stopped functioning (about 4 hours from home). Not only did the trailer brakes stop functioning, but a warning message popped up on the dashboard "service trailer brake system". But this warning message didn't pop up just one time, it kept coming again and again and again and again and again, relentlessly chiming and distracting me from driving, it covered my speedometer readout, it prevented me from receiving or making voice commands, prevented me from hearing phone calls, and prevented me from listening to music. The service warning chime also prevented the turn signal chime from functioning. So for a full 4 hours, I was constantly reminded with a service trailer brake system chime, was unable to hear my turn signal chime, was unable to listen to music or make a phone call, and was unable to see the digital readout of my speed. The vehicle had been rendered completely undrivable, and I absolutely will not hesitate to say that the vehicle was not safe to drive in that condition. Especially if you consider that I was towing 5,000 lbs with no working trailer brakes. Your vehicle's defect endangered my life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468891June 12, 2022
SERVICE BRAKES
Trailer brake issues. Blows fuses non stop chiming in the dash. Once fuse blows it doesn't chime anymore. Replace fuse and it's non stop all day every day. Been dealing with it for a couple years. Tons of people have the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468773June 11, 2022
SEAT BELTS
GOT IN DRIVERS SEAT TO FASTEN SEATBELT, CLIP WOULDNT STAY IN BELT-HAVE TO PUSH RED CLIP TO KEEP BELT ENGAGED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468109June 8, 2022
STEERING, ELECTRICAL SYSTEM
The electrical power steering failed on my way home as I turned in to my street my steering became very hard to control nearly causing me to crash into a neighbors vehicle. This is the second time my electrical power steering has failed. About a year ago the original electrical power steering went out and a new one was purchased from a dealer ship and installed by a automotive company. Here we are a year later and it has gone out again but this time almost causing me to crash during a turn into my street. NO WARNING to me at all that my power steering was about to go out. Yes. My 2018 Silverado truck is available if an inspection request is asked of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468236June 8, 2022
UNKNOWN OR OTHER
The trailer service message keeps popping up distracting me and there is no way yo turn it off!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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