Chevrolet Silverado Complaints (2018)

598 consumer complaints on file.

#11498972December 27, 2022
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle experienced unintended braking. Additionally, the steering wheel was shaking while driving. There was no warning light illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included in the recall. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497014December 12, 2022
ENGINE
The contact owns a 2018 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled without warning. The contact took the vehicle to the dealer however, the mechanic was unable to determine the cause of the failure. The dealer replaced the negative battery cable; however, the failure persisted. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495416November 30, 2022
ELECTRICAL SYSTEM
While driving in the daytime voltage at the dash dropped almost 9 volts but when I turn the headlights on, it goes back up to 14 volts I’ve had this problem since I got the truck January 5, 2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495506November 30, 2022
SERVICE BRAKES
The brakes failed to work when I was in a parking lot. As I was pulling into a parking spot, the brakes did not work even when I pumped them. I was going approximately 3mph. It startled me, so I put the truck in neutral and then into park. Then I turned the vehicle off. Fortunately, this happened in a parking lot and I was able to avoid hitting anything, including a pedestrian. Also, this put my husband and me at great risk because if I had not chosen to go back into a parking lot, and had gone into an intersection and been unable to stop, I could have entered the intersection and been in a serious accident. The truck functioned well enough to get to my dealership. I avoided driving it for a couple of weeks until they could run diagnostics. Between the time it first happened and bringing it to the dealership, the problem did not occur. However, when the technician was driving it into the shop, it happened to him too. They did perform diagnostics and found a problem with a brake Pump 3.280 (Part No. 12696313). I had it repaired at my own expense ($587.65) on Nov. 22, 2022. NOTE: This truck has only 25,673 miles on it. There has been a recall for this problem on Silverados from this year, but my VIN number was not included in the recall. There were no warnings prior to this event. I would like to have this repair cost reimbursed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495163November 28, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Service Trailer Brake System message appears and disappears constantly, check engine light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494773November 23, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
I have done some research and found other trucks same year and make have had the same problem and have had recalls but the problem is when I hit the break the lights will all flash like the truck is going to stall and it will say service trailer break system and stablitrak system and will even shut my truck off while I’m driving causing me to have to either pull of the side of the road and start my truck back up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492986November 9, 2022
POWER TRAIN
Motor vehicle accident 4/21/22. Vehicle stalled hit by 18 wheeler. Several times on several occasions after that on several days vehicle stalled in interstates with multiple 18 wheelers, trucks cars almost hitting me/my vehicle each time it stalled. Now and since May 2022, the transmission completely failed and is inoperable at this time. The stalling in the middle of interstate traffic where the speed limit on 4/21/22 is 55mph & on the interstate 65mph(The vehicle coasted slowly to the side of the road & stopped changing gears to go in either direction)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11492793November 8, 2022
ELECTRICAL SYSTEM, ENGINE, STEERING
Sudden loss of vehicle electrical power as well as steering and break control due to faulty negative battery terminal. Engine will stall and steering wheel will kick back and issue a stabilitrak service message. Vehicle will become inoperable while still moving with no way to control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490928October 26, 2022
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR:INTEGRATED STARTER(OTHER THAN PROPULSION)
2018 CHEVROLET SILVERADO. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490535October 24, 2022
POWER TRAIN, UNKNOWN OR OTHER
While I'm very slowly backing up my attached small 2 wheel trailer the Transmission over heating warning light comes on. This has happened SEVERAL TIMES!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489974October 19, 2022
AIR BAGS
The contact's wife owns a 2018 Chevrolet Silverado 2500. The contact stated that while his wife was driving at 45 MPH, she crashed into another vehicle in an intersection. The air bags did not deploy upon impact. The contact was taken to the hospital by ambulance and was treated for pain on both sides of his ribs. The contact's wife did not sustain any injuries. The whereabouts of the other driver were unknown. A police report was filed. The vehicle was towed to an independent mechanic where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be respired. The failure mileage was approximately 44,000. The VIN was not available. The consumer stated the vehicle was totaled.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11489568October 17, 2022
STEERING
2018 Chevy Silverado Lt. Lost power steering on two separate occasions for 10 seconds to approximately 15 seconds then the a third incident where power steering was lost 100% and did not come. It was a good thing that I was leaving my house. No power steering at all. Turning around to home had to really muscle the steering steering. Did not clear with repeated attempts at engine restarts. Had towed to dealer. Dealer had no idea what was going on or had never experienced this before. Google searches indicated that this power steering issue has been going on since at least 2014. Battery and cables replaced. Incident happened again back to dealer and I suggested reprogramming the ECM and they did. All seemed good until 4 Oct 22 when driving I lost power steering again for about 5 seconds and then returned to normal. This is a real safety issue. I cannot drive with my granddaughter until this is rectified. Dash reported each time Power Steering drive with caution. Like I illuted to that this power steering problem is concerning and going on for years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489312October 14, 2022
ELECTRICAL SYSTEM
Radio will not let you use part of the screen that controls the phone system. Can not use hands free calling. Cannot us any buttons on the bottom of the radio or the left side. Complaint #11479518 was also filed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488808October 11, 2022
POWER TRAIN
Transmission issues with 78500 miles, one owner, no hauling other than a boat. headed to shop... multiple complaints on 2018 transmissions why no recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488460October 8, 2022
POWER TRAIN
Under light to medium load on the throttle, the transmission will shift very hard from 1st to 2nd gear and sometimes 2nd to 1st while decelerating. Another issue is that the transmission or torque converter will shutter, but that is not as often. It does not happen every time, but happens way more often than it should for it being a 2018 with 26k miles. The GM Authority website has this as a known problem, but my VIN is not associated to it for some reason. Apparently flushing the transmission with Mobil 1 Synchromesh fluid can solve the issue. The truck seems to hesitate while taking off something and I think it is related to this transmission issue which can be a huge safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488001October 5, 2022
SEATS, POWER TRAIN, EXTERIOR LIGHTING
April 2022 & 5 2022 Complete transmission failure in traffic ALMOST causing death in traffic, emissions failure, leather seat defect REPEATED left fog light failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487490October 2, 2022
ENGINE
During the mornings when first starting my truck, I get a stutter or hesitation to the engine when accelerating out of my driveway. This happens just about every morning. I have determined that the truck has to be off for about 10+ hours. The stutter/hesitation goes away after the car warms up in about 1 mile. Have had the truck into the shop but they can find NO problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486370September 26, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Faulty injector connectors get a loose connection and make truck shutter and check engine light come on . This has happened 3 times already and had to replace one faulty plug . This is all over the internet from other l5p owners. Yet gmc want do anything
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484073September 12, 2022
ELECTRICAL SYSTEM
Radio changing channels by itself, menus changing by itself, instrument screen changing from info to audio by itself, calls being made to last number by itself, navigation image jumping to different areas by itself not showing the vehicles location, causing confusion when trying to get directions. All this is very distracting for driver and could possibly cause distraction enough to cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482941September 5, 2022
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
On Saturday Aug 6th, 2022 my girlfriend and I were driving in my 2018 Chevy Silverado and the car just came to a complete stop really hard. Once the truck froze up, the car would go FOWARD but very slow, jerkish, and sluggish. We were almost hit by three cars behind us when the truck froze up. The truck was towed to the dealership where they diagnosed the truck with METAL SHAVINGS in the TRANSMISSION. And the engine light came on four weeks after I bought the vehicle last October. This time…. There was NO engine light on. Nothing displayed on dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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