Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11518644April 24, 2023
TIRES:TREAD/BELT
My 2017 Chevy Silverado has four General Tires 285/45 R22 114 H installed. DOT HW6T HMW1 on all four tires. We had driven to Ohio from NY over the weekend and on the return trip (about 900 miles into the trip) the air pressure light came on and I noticed the Rear Driver side tire had 23 lbs of air. The leak was slow enough that I was able to drive 2 miles to a exit and stop at a gas station. When I got out I could hear the air leaking from the tire but could not see any visible issue yet. After jacking up the truck and removing the tire that's when I notice the tread was completely splitting away from the tire. See pictures. The tread had split about 3/4 of the way around the tire. Although this tire is not on the list for the recall 21T001000 the defect description matches.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518414April 22, 2023
POWER TRAIN
Transmission is shifting hard, losing/using all transmission fluid with in a week. Transmission sometimes hesitates to shift. No warning lights come on. Spoken to a mechanic who has same year model 1500 he also has the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518199April 21, 2023
POWER TRAIN
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle would hesitate and jerk upon depression of the accelerator pedal, with the check engine warning light illuminated. Recently, the contact stated that the vehicle failed to accelerate above 30 MPH. The vehicle was taken to a dealer to be diagnosed. The dealer confirmed that the transmission was damaged and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 116,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517174April 15, 2023
AIR BAGS, POWER TRAIN
Bad airbag sensor. Transmission wet out with 144000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515253April 3, 2023
POWER TRAIN, VEHICLE SPEED CONTROL
My transmission had to be replaced. It has always lunged, jerked, shake and make several unnatural noises. It would clunk into gear or not go in the proper gear. Several times it would not down shift and pushed me into the intersection either at a stop sign or red light. It felt as if I was hit from behind. One day it wouldn't go forward or reverse. It started working later and I took it to a dealership. There were no warning lights on so no codes were displayed. Suggested driving it as maybe it was just a glitch. The next day it wouldn't go over 40 mph and check engine light came on. I took it back to dealership. After they saw the codes, a mechanic looked at it and said there was metal in the transmission fluid and it smelled burnt. They said it needed a new transmission. I took it to a transmission shop and they confirmed it needed replaced. I had this done and it was over $5000. Transmission shop said they do 2-3 transmissions for Silverado a week, especially 2016 and 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515034April 2, 2023
STEERING
While turning a corner at a reduced speed the Power Steering went out and I couldn’t turn the wheel to the right. I almost ran into a car pulling out of the street I was turning into. a few seconds later the Power Steering came back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514130March 28, 2023
ELECTRICAL SYSTEM
I have had numerous repairs to electrical components in the truck. Most recently I have been getting the same wiring harness repaired on and off for almost 5 months now along with various modules that it damages. The dealer makes the repair and then after anywhere from 100 to 1000+ miles later the check engine light will come back on or another error message like Service Trailer Braking System. Wires keep breaking in the harness and the dealer keep repairing them. The dealer has been very good about this. This last time they repaired a broken wire and 2 more broke during the repair and had to be spliced. There is obviously a defect in this wiring harness. I have been in contact with GM but the truck is out of warranty and they do not seem willing to help out much. They suggested I trade it in, I just paid it off less than a year ago, and have put thousands of dollars in repair and maintenance into it since then.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514019March 27, 2023
ELECTRICAL SYSTEM
Rear defrost/sliding window began to smoke. Eventually, rear window exploded and shattered with a very loud noise. The noise was so loud it had my ears ringing and unfortunately happened also while I was driving down the road which cased me to swerve abruptly. Fortunately, I was able to steady myself and pull of the road. Prior to the explosion, there was smoke coming from the window that was continuing to intensify in my rear view window as I was driving. I pulled over into a cemetary quickly and noticed the rear defrost button was lit. I quickly depressed it to kill the electrical current to see if it would stop the smoking from the window. It did then disapate. I took off driving again presuming I stopped the issue. Within seconds the right side glass panel in the rear window exploded. The vehicle or component has not been reproduced or confirmed by a dealer or independent service center yet. The vehicle has not yet been inspected by the manufacturer, police, insurance reps., as of yet but it will be shortly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513809March 26, 2023
UNKNOWN OR OTHER
Service stability track light come on and off check engine light does not come on so you can’t pull the code to see what’s wrong cause the vehicle to cut off while driving upon looking this problem up a lot of people are having this problem the dealership told me it’s no way to pin point the problem unless the check engine light come on it’s very unsafe cause this makes the cars cut on and off while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513865March 26, 2023
ELECTRICAL SYSTEM, ENGINE, STEERING
Was driving down the road at 65 and the truck shut down completely and had control of steering that time. Put truck in neutral and it restarted. Then was in a gas station getting gas then went to pull out after filling up and the wheels jerked and almost broke my wrist the instrument cluster said stibilatrac and shut down. Went to restart then the instrument panel said lower driver window then close . It did this one more time in the gas station parking lot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513178March 22, 2023
POWER TRAIN
Is available upon request. Transmission chugging, quite often. Pulsing after turning a corner trying to resume speed. Difficulty shifting when cold. Noticed this happening occasionally, but this problem is definitely getting worse, happening daily. I only have 27,000 miles on this truck. I stopped by the dealership and was told to change the transmission fluid myself since the warranty was up. Very disappointed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513253March 22, 2023
POWER TRAIN
Transmission failure for the second time. the first time it happened it had 51,984 miles after I got it back, it happened again after an additional 41 thousand miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512491March 17, 2023
ENGINE, ELECTRICAL SYSTEM
The engine glow plugs keep failing, I have replaced 4 already and 2 more are now failed. The vehicle only has 66K miles on it currently and the failures started around 50K. I do not understand why this hasn't been recalled like the 2018 trucks, they share the exact same engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512124March 16, 2023
ENGINE
I drive a 2017 chevrolet silverado 1500 lt 5.3 V8 Pickup. I currently have 86k miles on this vehicle. I am the second owner and lately have been experiencing loss of power, engine hesitation, poor fuel economy, and high oil consumption. I brought my truck to the dealer I purchased it from ( Koons Chevrolet of Tysons Corner VIRGINIA ) I brought the vehicle in for service because back in February I had the check engine light flash and the truck engine almost cutout (whilst traveling at high speeds )completely. This past week I was merging onto a highway and upon pressing the pedal to increase speed to merge safely the engine lost power completely for about 5 seconds and then magically regained power. During this i was almost side swiped and forced to drive on the shoulder almost crashing into the barrier wall. I had the info screen on my dashboard and was able to trace when this issue occurred. Upon switching from V4-V8 mode. Further research with a mechanic friend of mine revealed that Chevrolet has been using the same failing lifters since 2014 and it was a known issue, yet never recalled. How can I go about either fixing this issue or recuperating the sales price I paid for this faulty vehicle? I dont think it's right that the American tax payers bailed out general motors only for them to cut cost by way of reducing the quality of vehicles they were making... absolutely egregious. Please help. Sincerely, Unhappy Taxpayer 🙁
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512160March 16, 2023
ELECTRICAL SYSTEM
Rear defrost malfunctioned causing rear window to blow out smoke filled cab plastic started to melt I am in possession of vehicle it available for inspection in driveway at time buy sounded like a 22 going off behind my head had it at Brunswick auto mart for a week and told they can’t do anything dash had no indications at that time or after
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512176March 16, 2023
SERVICE BRAKES
The contact owns a 2017 Chevrolet Silverado. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulics, Service Brakes, Electronic Stability Control). The contact stated that while driving at 55 MPH, the brake pedal was depressed; however, the vehicle failed to reduce speed and stop immediately, which caused the contact to rear-end another vehicle. The contact sustained injuries and received medical attention. A police report was filed. The vehicle was towed to a tow shop. The vehicle has not been deemed totaled. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11511502March 13, 2023
STEERING
Hello so i have a 2017 silverado 1500 And i was driving on the highway a 70 miles by hour with my enclosed trailer and the steering wheel start getting hard and I slow down and tried to get out the highway so when I tried to turn to my right the steering wheel make a clicked couple time like getting locked, so was hard and scary because i can't turned it This is the 3rd time that happens to me !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511372March 11, 2023
VISIBILITY/WIPER
Rear window defroster caused back glass to explode. Vehicles was remote started before driving even though in settings auto rear defrost was turned off the rear defrosters were turned on automatically after driving for approximately 10 mins and while stopped at a red light i heard a loud bang and looked back to see a little but of smoke and one half of the powered rear sliding window with defrost had complete shattered, immediately i looked down to find the rear defrost turned on and then turned it off. I have heard of a customer satisfaction bulletin and a recall in Canada for this issue. This is a huge safety concern as when it blows it is loud and could cause someone that is driving to get panicked and swerve as well as potential for fire. This absolutely needs to be a recall for US vehicles as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509668March 1, 2023
SERVICE BRAKES
In slow driving the braking system is requires significant effort and requires increased distance to stop. service braking system message comes across the dash and goes away after a restart of the vehicle. GM has a recall for this issue but will not perform the programming required a second time despite it being a known manufactures defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509756March 1, 2023
STEERING
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the steering wheel seized while making a turn with an unknown warning light illuminated. Additionally, the vehicle lost motive power while driving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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