Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#10629653August 30, 2014
SERVICE BRAKES
COMING OUT OF MY DRIVEWAY, WHICH IS APPROXIMATELY 1200 FEET LONG, I HIT THE BRAKE PEDAL WHICH WENT STRAIGHT TO THE FLOOR, WITHOUT EVEN SLOWING THE TRUCK FROM 15 MPH (IT IS VERY SLIGHTLY DOWNHILL NEAR THE VERY END). I CROSSED THE ROAD AND WAS HIT BY AN ONCOMING VEHICLE APPROACHING MY DRIVEWAY. FORTUNATELY, THE VEHICLE WAS A FRIEND SLOWING TO ENTER MY DRIVEWAY AND THE COLLISION WAS MINOR. DESTROYED MY REAR BUMPER AND DAMAGED THE LEFT REAR QUARTER PANEL. HAD THE ONCOMING VEHICLE BEEN TRAVELING AT A NORMAL RATE OF SPEED FOR THIS ROAD, IT WOULD HAVE BEEN MUCH WORSE. LIKELY WITH INJURIES. IT IS A RURAL ROAD WITH A 35 MPH SPEED LIMIT AND PEOPLE GENERALLY DRIVE IT AT 40-45 MPH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10629439August 29, 2014
SERVICE BRAKES
I WAS DRIVING MY VEHICLE AND WAS ATTEMPTING TO COME TO A STOP TO TURN INTO A PARKING LOT WHEN MY LINES BLEW. I WENT TO REPRESS THE BRAKE PEDAL TO FIND NO PRESSURE. I WENT TO RELY ON MY EMERGENCY BRAKE WHEN THAT ALSO FAILED AFTER 3 PRESSES. NOW I AM BEING QUOTED $1,500.00 FOR A REPAIR THAT I SHOULDN'T HAVE TO MAKE DO TO FAULTY MATERIAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629159August 28, 2014
SERVICE BRAKES
I WAS COMING HOME FROM WORK ON RTE. 30 NEAR GREENSBURG, PA. AT ONE OF THE RED LIGHTS I HIT MY BRAKES AND THE PEDAL WENT TO THE FLOOR. I GOT STOPPED IN TIME TO NOT STRIKE THE VEHICLE IN FRONT OF ME. THERE IS DEFINITELY A PROBLEM WITH THESE GM VEHICLES AND THEY SHOULD BE RECALLED. WHEN I CALLED GM THEY TOLD ME IT WAS A PROBLEM FOR THE "OLD" GM AND THEY COULD DO NOTHING. THIS IS NONSENSE. I HAVEN'T GOTTEN THEM REPAIRED YET BECAUSE OF DEALING WITH MY LOCAL DEALERSHIP. I HAVE OLDER VEHICLES WITH TWICE THE MILEAGE AND NO BRAKE LINE PROBLEMS. IT'S TIME FOR THE GOVERNMENT TO GET OFF THEIR BUTTS AND DO SOMETHING ABOUT THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628823August 27, 2014
SERVICE BRAKES
I BELIEVE THE ORIGINAL BRAKE LINES ON THE 2004 CHEVROLET SILVERADO 1500 HAVE INHERENT DESIGN/MATERIAL FLAWS AND ARE UNSAFE TO THE DRIVING AND PEDESTRIAN PUBLIC. I HAD 2 SEPARATE INSTANCES OF CATASTROPHIC LOSS OF ALL BRAKING EFFORT ON THE SAME TRUCK WITHIN ONE YEAR OF EACH OTHER. ON 10/6/2013 WAS DRIVING SAID VEHICLE, MILEAGE 80229, ON A RURAL ROAD WHEN APPROACHING A POINT OF INTEREST. DEPRESSED BRAKE PEDAL ONCE TO REDUCE SPEED TO 40MPH AND THEN A 2ND TIME TO REDUCE SPEED FURTHER. HOWEVER BRAKE PEDAL LOST ALL RESISTANCE AND WENT TO THE FLOOR. PUMPED BRAKES 4 TIMES AND NO BRAKING EFFORT WAS AVAILABLE. PULLED PARKING BRAKE WHICH WAS RUSTED OUT AND ONLY PROVIDED MINIMAL BRAKING EFFORT. WAS ABLE TO DOWNSHIFT AND REDUCE SPEED TO EVENTUALLY PULL OFF ROAD AFTER APPROX 1/2 MILE. SERVICED BY GM DEALER, REPAIR WAS "REPLACE RUSTED OUT REAR BRAKE LINE AND BLEED" AT A COST OF $850. TECH INSPECTED ALL OTHER BRAKE LINES AND TECH FOUND NO OTHER BRAKE LINES THAT HAD EXCESSIVE RUST. NEW BRAKE LINE IS AN UNCOATED METAL. ON 8/19/2014 DRIVING SAID VEHICLE, MILEAGE 86242, ABOUT TO TURN ONTO EXPRESSWAY ENTRANCE RAMP WHEN TRAFFIC SLOWED. DEPRESSED BRAKE PETAL AND PEDAL WENT TO THE FLOOR; WAS TRAVELING APPROX 15MPH WHEN BRAKES WERE LOST. FORTUNATELY I WAS ABLE TO PILOT VEHICLE AWAY FROM RAMP AND ONTO SHOULDER. PUMPED BRAKES OVER 10 TIMES; NO BRAKING EFFORT WAS APPLIED TO SLOW THE VEHICLE. PARKING BRAKE AGAIN PROVIDED NO BRAKING EFFORT. WAS ABLE TO COAST SLIGHTLY UPHILL ON SHOULDER TO BRING VEHICLE TO A HALT AFTER APPROX 250 FEET. SERVICED BY SAME GM DEALER, REPAIR WAS "REPLACED THE FRONT BRAKE LINES, TO BOTH FRONT WHEELS AND THE FOUR LINES FROM THE MASTER TO THE BPMV. FILL AND BLEED THE HYDRAULIC SYSTEM. REMOVE RUSTED BRAKE BLEEDERS AND REPLACED" AT COST OF $1180. NEW BRAKE LINES INSTALLED ARE COATED WITH A BLACK PLASTIC OR FIBER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628835August 27, 2014
ENGINE
EXHAUST MANIFOLD BOLTS BROKE ON BOTH SIDES OF ENGINE, 6.0 LITER ENGINE, RESULTING IN EXTREME NOISE, POOR GAS MILEAGE, SERVICE ENGINE LIGHT BLINKING AND SMELL OF EXHAUST ENTERING CAB. WHY ISN'T THIS A RECALL ITEM SINCE SO MANY PEOPLE ARE HAVING THE SAME PROBLEM WITH CHEVY AND GM TRUCKS AND SUV'S? THE COST OF REPAIR BY A GARAGE IS ASTRONOMICAL AND IT'S IMPOSSIBLE TO DO IT OURSELVES. THE TRUCK NOW HAS ROUGHLY 112,000 MILES SINCE WE HAVE TO USE IT AT TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628982August 27, 2014
VEHICLE SPEED CONTROL
DRIVING THROUGH UTAH AT POSTED SPEED LIMIT OF 75 WITH CRUISE CONTROL ON, THE SPEEDOMETER SUDDENLY STARTED TO INDICATE A DECELERATION FROM CRUISES SPEED TO 30 MPH. MY VEHICLE DID NOT PHYSICALLY SLOW AS EVIDENCED BY MY GPS WHICH CONTINUED TO SHOW ACTUAL SPEED OF 75 MPH. DISENGAGING THE CRUISE CONTROL DID SLOW THE VEHICLE WHEN THE ACTUAL SPEEDS WERE 50+/- MPH THAN INDICATED ON SPEEDOMETER. STOPPING MY VEHICLE AND TURNING THE IGNITION OFF APPARENTLY RESET SOMETHING? IMMEDIATELY RESTARTING MY PICKUP SEEMED TO REMEDY THE PROBLEM FOR A SHORT PERIOD OF TIME. THIS SPEEDOMETER PROBLEM HAS PERSISTED FOR OVER ONE YEAR REQUIRING THE CONTINUAL USE OF GPS TO CONFIRM MY ACTUAL SPEEDS. I HAVE A SIGNIFICANT CAUSE OF CONCERN WHEN INDICATED SPEEDS ARE SIGNIFICANTLY FASTER THAN INDICATED. I CONTACTED GM DEALERSHIP, ONLY TO BE TOLD THEY HAVE NO IDEA OF THE PROBLEM AND WOULD NOT CONFIRM THE CONTINUAL PROBLEM. IN CONJUNCTION WITH THE SPEEDOMETER PROBLEM I'M ALSO EXPERIENCING PROBLEMS WITH THE THE FUEL TANK LEVELS. GAUGES INDICATE 1/2 TANK, HOWEVER WHEN FUELED AT THAT LEVEL THE TANK REQUIRED NEARLY 20 GALLONS OF FUEL TO FULL. AGAIN THE GM DEALERSHIP WAS NOT CONCERNED WITH THE SAFETY PROBLEM. ONLINE SEARCHES OF SIMILAR PROBLEM HAVE INDICATED MANY CHEVROLET SILVERADOS ARE EXPERIENCING SIMILAR SAFETY PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628012August 25, 2014
SERVICE BRAKES
BRAKE PEDAL WENT SOFT AND WENT TO FLOOR. VEHICLE HAD SLOW STOPPING ABILITY, BRAKE LINE TO REAR ROTTED AND LEAKED. 2 WEEKS LATER SAME THING HAPPENED AND A FRONT LINE BROKE. NOW CHANGING ALL LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628122August 25, 2014
SERVICE BRAKES
STEPPED ON BRAKE AND PUT VEHICLE IN DRIVE. DROVE TO END OF DRIVEWAY AND STOPPED. THE PEDAL WENT TO FLOOR AFTER STOPPING. UPON INVESTIGATION I NOTICED THE BRAKELINE RUNNING FROM FRONT TO BACK OF VEHICLE BROKE. SAME TIME I ALSO NOTICED THAT THE ENTIRE BRAKE LINE SYSTEM WAS RUSTED AND FALLING APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627823August 24, 2014
SERVICE BRAKES
TRUCK WAS IN DON MEALEY CHEVROLET CLEMONT FL. 34711 FOR A FUEL LEAK. UPON COMPLETION OF WORK TECHNICIAN TOOK TRUCK OUT FOR TEST DRIVE. DURING THE RIDE HE EXPERIENCED BRAKE FAILURE AND ALMOST STRUCK ANOTHER VEHICLE. THIS WAS REPORTED TO ME BY THE SERVICE WRITER [XXX] . THE RESULTS WERE REBUILD BRAKE LINES. 4000 FOUND REAR BRAKE LINE FROM ABS UNIT TO REAR WHEELS LEAKING REPLACE BRAKE LINE AND BLEED BRAKES PARTS $89.71 LABOR $698.21 TOTAL $787.92 PLUS $75.00 HAZ. FLUID DISPOSAL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627678August 23, 2014
ENGINE
I HAVE HAD A SLOW COOLANT LOSS RECENTLY WITHOUT AND LEAK VISIBLE. FOUND OUT ITS MY HEADS THAT NEED TO BE REPLACED DUE TO CRACKS. READ A LOT OF ARTICLES OF PEOPLE WITH THE SAME PROBLEM. SEEMS TO ME GM SHOULD BE RESPONSIBLE FOR INSTALLING HORRIBLE HEADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627688August 23, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM
WHEN COMING TO A STOP, THE ABS SYSTEM FAILS. I RESEARCHED AND I FOUND A RECALL UP TO 2003 MODEL FOR THE SAME EXACT PROBLEM. I DO NOT THINK IT WAS CORRECTED IN THE 2004 MODEL. DISCONNECTED THE FUSE TO STOP THE PROBLEM BUT IT NOW IS AN ISSUE BECAUSE I'M TRYING TO SELL THE VEHICLE AND THE ABS LIGHT ON ALL THE TIME. THEY WANT $900 TO REPLACE THE ABS MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627703August 23, 2014
SERVICE BRAKES
I WAS LAUNCHING MY BOAT THIS MORNING AND NEARLY LAUNCHED MY TRUCK WITH IT. PUTTING THE BOAT IN THE WATER MY BRAKES ALL OF A SUDDEN STOPPED WORKING. LUCKILY I THOUGHT TO PUT IT IN DRIVE ESPECIALLY SINCE I CAN'T SWIM. AFTER DRIVING TO THE TOP OF THE HILL I HAD TO CRASH IN TO A BANK TO STOP! THEN I NOTICED SOMETHING LEAKING ABOVE THE LEFT REAR TIRE. IT APPEARED TO BE A BRAKE LINE THAT HAD RUSTED THROUGH.?.?.I HAD MY WIFE PRESS THE BRAKE PEDAL TO FIND WHERE IT WAS LEAKING AND IT WAS EXACTLY WHAT I THOUGHT. RUSTED BRAKE LINE! OF ALL THINGS DESIGNED TO SURVIVE RUST, THE BRAKE LINES WERE OBVIOUSLY LEFT OUT. THIS IS THE FIRST TIME IN A LONG TIME THAT I FELT MY LIFE WAS IN DANGER. AFTER SOME RESEARCH I LEARNED THIS IS VERY COMMON. I JUST CAN'T BELIEVE NOTHING IS BEING DONE ABOUT IT. DOESN'T SEEM LIKE THE GM I KNOW TO PUT LIVES IN DANGER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10627378August 22, 2014
SEATS
WHEN I FIRST PURCHASED THE TRUCK, I NOTICED A WEEK LATER THAT THE DRIVER'S HEATED SEAT WOULD NOT STAY ON, WHILE DEPRESSING THE BUTTON. IT ILLUMINATED BUT WENT OFF AS SOON AS I RELEASED IT. CONSEQUENTLY, NO HEAT TO DRIVER'S SEAT. PASSENGER SEAT HEATED AND STILL HEATS PROPERLY. I NOTIFIED DEALER, BUT DID NOT DIGNOSE THE PROBLEM. BUT IT DID NOT BOTHER ME. I FIGURED IT MAY WORK LATER. NOT UNTIL JULY 2013 DID I NOTICE THE POWER SEAT MOTOR CONTINUED TO RUN WHEN I SHUT OFF ENGINE. SO I TAP THE LATCH ON THE SIDE OF THE SEAT TO LISTEN FOR MOTOR TO QUIT. I THOUGHT IT MAY BE RELATED TO MY 1ST PROBLEM WITH THE HEATED SEAT. I CONTINUE TO DRIVE THIS TRUCK DAILY, HAS 153000 MILES. PROBABLY ONE THE FINEST CHEVYS I HAVE OWNED. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627442August 22, 2014
FUEL SYSTEM, DIESEL
WHILE DRIVING IN HEAVY DENVER, COLORADO TRAFFIC LATE AFTERNOON HOURS OF 07/18/2014, MY 2004 CHEVROLET SILVERADO 2500 HD, DURAMAX LLY HAD A "SIGNIFICANT REDUCTION OF ENGINE POWER". GM WAS AWARE OF THIS AS EARLY AS AUGUST 17, 2009, AS PER THEIR BULLETIN # 09-06-04-034. THIS BULLETIN STATES THIS MAY BE CAUSED BY THE FUEL INJECTOR WIRE HARNESS RUBBING AGAINST THE BRACKET AND CHAFING THE WIRE INSULATION. THIS OCCURRED ON MY VEHICLE CAUSING ONE WIRE TO SHORT AGAINST THE BRACKET. THIS IMMEDIATELY SHUT DOWN THE AFFECTED CYLINDER BANK RESULTING IN AN IMMEDIATE REDUCTION OF ENGINE POWER. I FEEL THIS COULD BE A SAFETY CONCERN. FORTUNATELY I WAS ABLE TO GET TO THE SIDE OF THE ROADWAY WITHOUT INCIDENT. I HAVE SENT THREE EMAILS TO [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627453August 22, 2014
SERVICE BRAKES
WHILE DRIVING, I WENT TO APPLY BRAKES AT STOP LIGHT WHEN BRAKE PEDAL WENT TO FLOOR AND "SERVICE BRAKE SYSTEM" WARNING LIGHT CAME ON. WAS ABLE TO STOP BY USING EMERGENCY BRAKE. AAA TOWED TO LOCAL GAS STATION AND DISCOVERED THAT BRAKE LINES WERE BADLY RUSTED AND HAD RUPTURED AT ONE POINT. TECHNICIAN ORDERED A BRAKE LINE "KIT" FROM GM AND INSTALLED IT FOR TOTAL COST OF ABOUT $1000.00. AFTER 3 MONTHS, I NOTICED THAT THE BRAKES FELT SOFT, AND DISCOVERED IT NEEDED 3/4 CAN OF BRAKE FLUID. CLOSER INSPECTION UNDER VEHICLE DISCLOSED ANOTHER BADLY RUSTED BRAKE LINE LOCATED ON THE REAR DRIVERS SIDE BETWEEN THE TOP OF THE FRAME & THE TRUCK BED. (IT APPEARS THE BED WILL HAVE TO BE LIFTED TO REPLACE THIS LINE. IT EITHER WASN'T PART OF THE KIT, OR THE REPAIR STATION SKIPPED REPLACING IT BECAUSE IT WAS TOO HARD TO GET TO.) MY COMPLAINT WOULD BE THAT NON-STAINLESS STEEL BRAKE LINES WERE USED ORIGINALLY, AND THAT THE LINES THAT WERE INSTALLED ARE OF INFERIOR QUALITY THAT WILL RUST OUT AND FAIL. I WAS ABLE TO STOP THE TRUCK WHEN MINE FAILED BECAUSE I WASN'T GOING THAT FAST, THERE WERE NO VEHICLES IN FRONT OF ME, AND IT WAS EXPERIENCED ENOUGH TO APPLY THE EMERGENCY BRAKE. I'M NOT SURE A YOUNGER DRIVER GOING FASTER IN TRAFFIC COULD STOP BEFORE A COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627475August 22, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE BRAKE LINES WERE EXCESSIVELY CORRODED. THE DEALER STATED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 186,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627500August 22, 2014
SERVICE BRAKES
APPROACHING TRAFFIC LIGHT, WENT TO APPLY BRAKES AND PEDAL WENT TO FLOOR. PULLED OFF ROAD AND SAW BRAKE FLUID FROM VEHICLE LEAKING . HAD VEHICLE TOWED TO SHOP, THIS IS SECOND TIME 1ST TIME FRONT BRAKE LINE RUSTED THROUGH, THIS TIME THE REAR LINES RUSTED THROUGH. EXTREMELY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626985August 21, 2014
LATCHES/LOCKS/LINKAGES
DOOR LATCH/OPENER DOES NOT RETURN TO POSITION AND AS A RESULT DOOR WILL OPEN UNEXPECTEDLY. ALSO TAILGATE LATCH DOES NOT LATCH, TAKES NUMEROUS TIME BEFORE IT CATCHES WHEN TRYING TO CLOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626984August 21, 2014
SERVICE BRAKES
TO WHOM IT MAY CONCERN AT GM, WHERE DO I START ON THE ISSUES AT HAND ON MY 2004 CHEVROLET SILVERADO? N. I CONTACTED GM ON THE ISSUE OF THE RUSTED OUT REAR BRAKE LINE, AND OF COURSE IT FELL ON DEAF EARS AT GM. AS YOU KNOW, I LOST MY BRAKES IN RUSH HOUR TRAFFIC AFTER BEING CUT OFF AND ALMOST SLAMMING INTO THE VEHICLE THAT CUT ME OFF. I HAD THE TRUCK TOWED, AND THE BOTTOM LINE WAS, IT COST ME $240.00 AND NOT TO SAY SOMEONE COULD HAVE BEEN TERRIBLY HURT. THE FACT THAT I HAVE A 2004 AND IT IS 9 YEARS OLD DOESN'T CHANGE THE FACT THAT THE BRAKES RUSTED OUT PREMATURE. PLEASE NOTE, THIS RUST DIDN'T HAPPEN OVERNIGHT I'M SURE IT STARTED MANY YEARS AGO. SO PLEASE DON'T TELL ME ABOUT TAKING PRIDE. GM SHOULD HAVE TAKEN THE BULL BY THE HORNS ON THIS ISSUE (RECALL) OF RUSTED OUT BRAKE LINE, BUT YOU CHOSE TO BURY YOUR HEADS IN THE SAND HOPING IT WENT AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626624August 20, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES FAILED AND THE SERVICE BRAKE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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