Chevrolet Silverado Complaints (2024)

543 consumer complaints on file.

#11664955June 4, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
While pulling my Vilano fifth wheel trailer to Alabama from my home state of Texas the driver information center alerted me that the trailer brakes were disconnected. Then a short while later it alerted that trailer brakes were connected. This situation continued for the entire trip to Alabama. When the info center indicated trailer brakes were disconnected, they were indeed not working. Several times I almost rear ended cars stopping in front of me. (The vehicle had a recall notice urging to take it in and replace the brake module shortly after purchasing it. I did this.) Once I arrived in Alabama I took the vehicle to the Chevrolet dealership in Foley, Alabama to check the braking system. They told me there was no problem with the braking system. I retrurned to my home in Little Elm, Texas with the problem occurring the entire trip. I finally made it home and today took the vehicle to James Wood Chevrolet in Denton, Texas to have the braking systme checked again. They told me there was nothing wrong with the braking system. The service writer did say that because the trailer has LED lights the braking system does not recognize the voltage from the trailer and that is why the brakes are disconnecting. Please help me find out how to correct this extremely dangerous condition while I am towing my 16,000 pound fifth wheel trailer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664712June 3, 2025
ENGINE
Recall in place and truck shows recall, multiple appointments made and canceled. Dealer unwilling to handle recall to ensure safety and remove safety recall attached to my vin. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663911May 30, 2025
POWER TRAIN
When in Normal Drive mode, an unexpected or accidental bump of the Transmission T-Handle shifter between the seats towards rear of vehicle while at a stop sign or parking lot, etc. will "Lock The Transmission in Low Gear 1 out of 10 available gears". If one pulls out into traffic without noticing this event, the engine will approach redline without shifting into the next gear until the situation is acknowledged and the T-Handle is one again pulled back to reset it into automatic drive mode. This is frustrating and potentially dangerous if the situation is not recognized quickly. I suppose engine damage could be at risk. There is "No save the engine by automatically selecting the next gear if this condition happens. There is also no lockout requiring the T-Handle Shift Button on the side requiring to be pushed to acknowledge the desire to set this mode". I tested similar settings on Honda Pilot and it DOES UPSHIFT even if in this manual mode to protect engine and occupants from this difficult situation. I personally will no longer allow any others to drive my truck until this situation is remedied. It appears to be dangerous to me and my truck for those who have no idea this can occur. Please try it for yourself. Vehicle must be similar to 2024 Silverado High Country w T-Handle shifter between the seats. My hope is an over the air update can remedy this situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663762May 29, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that the instrument cluster, steering functions, camera, and seat were inoperable. The contact stated that the instrument cluster was blank. While driving, there was a message “Can not Remove or Delete while Driving”. The vehicle was taken to the local dealer where it was diagnosed and determined that the failure was due to the electronics, and a software update was needed. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663772May 29, 2025
ENGINE, POWER TRAIN
My business work truck started not shifting properly. I dropped it off at Mirak Chevrolet in Arlington, MA on 4/29/25 and they diagnosed the vehicle needing a valve body part # 24065357. GM/Chevrolet has been unable to source this part and was unable to provide an eta. I immediately contacted GM and my case # is [XXX]. Then it was approved and escalated for a new transmission and same issue unable to source part and no eta. This is my business vehicle that has not been operable since [XXX] due to a manufacturer issue. No fault on my end. This is a brand new vehicle that should not have these type of issues. I have lost revenue, income, jobs, and I don't have a replacement vehicle. I have a loan on this vehicle that I am making payments towards but there is no end in sight. It has been a month with daily calls to GM for an update or for someone to call me back and nothing. I need my work truck back. This has caused extreme financial stress. I need help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663543May 28, 2025
POWER TRAIN
While driving the transmission shifted very hard felt like it was going to shatter or lock up this happen twice. It also lacked power due to not shifting properly. It coded for transmission issue. I spoke to 2 different Chevrolet dealers service writers, the 1st did noy have a transmission but told me this was a known issue that the valve body for the transmissions fails and recommended another dealer. The dealer notified transmission valve block failed a known problem with the valve block being on back order due to this issue. The truck know sits at the shop awaiting repair. If the transmission fails or locks up in a 2500 truck, could be towing a trailer like I was, would result in an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663024May 25, 2025
POWER TRAIN
Owner from brand new (16 miles) multiple complaints through ownership of harsh shifting, jerky throttle on and off, excessive engine braking, and have been stuck on the side of the road 3x due to the same situation. Never was a code thrown so I was continuously told there’s “nothing wrong.” On [XXX] I was driving [XXX] out of Denver making the climb towards [XXX] to home. As I had my cruise control set at 65, out of nowhere my truck locked up what seemed to be the rear wheels completely, causing my rear end to sway violently. I immediately slowed down and pulled over with no indications or lights being illuminated on my dash. I turned the truck off and let it sit for 10 minutes and restarted it. Having no issues I signaled back onto [XXX] and the truck accelerated to nearly 65 with no issues. As I hit 62 on the dash it again locked up the rear tires. I again pulled over, this time questioning what could be causing this, knowing the first time indeed was what happened. I put my truck into park, and still had no warning lights or check engine light. I then put my truck into neutral and then clicked the auto button thinking maybe something with the rear end is locking my brakes up. Upon doing so I again entered the roadway, big mistake on my part as this time upon reaching 60+mph all 4 tires simultaneously locked up. How I didn’t roll, I have no idea. Easily the scariest set of events I’ve ever faced while driving and that’s considering all of the insane drivers on our roadways today. I literally lodged a complaint with Chevrolet the same day I bought this truck before ever even leaving the dealers lot, and have had zero communication from them other than myself reaching out. They have ignored the problem literally from day one and it easily could’ve cost me or someone else their life. I’m appalled that to date they are still selling these trucks, replacing the valve bodies with the exact same faulty ones, and allowed to put others in danger constantly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662314May 21, 2025
STEERING, SUSPENSION
The contact owns 2024 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle vibrated abnormally. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that no failure was found with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662029May 20, 2025
ENGINE
The vehicle currently has 25,871 miles and is burning approximately 2 quarts of motor oil every 3500 miles (oil life indicator at 53%)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661871May 19, 2025
ENGINE
Driving home, vehicle jolted, came to stop. Engine making metallic noise and would not start. Had to have vehicle towed to dealership. Dealership confirmed engine blew due to internal failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661932May 19, 2025
ENGINE, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
hola buenas tardes escribo estas lineas por aqui por que me siento indignado realize una compra de esta camioneta cash en 90 mil dolares 0KM y aun no tengo un año usandola y la he tenido que llevar al talle unas 10 oacaciones por problemas diferentes y el consercionario santo domingo motors no me da una solucion especifica ya que siempre el vehiculo vuelve con la misma falla desde consumo de aceite, perdida de fuerza en el motor deterioro de luces frontales deterioro del pintura oh esmalte del chasis esta oxidado el vahiculo en varias ocaciones se me apago corriendo pudiento esto hacer que yo y mi familia tengamos un accidente ademas HE TENIDO QUE ESTAR SIN VEHICULO POR MAS DE UN MES SEGUIDO Y LA EMPRESA NO SE HACE RESPONSABLE DE NADA TABIEM HE TENIDO QUE PAGR GRUAS PARA QUE ELLOS PUEDAN RECIBIR EL VEHICULO REALMENTE YA EN ESTA EMPRESA NO CONFIO PARA POR QUE TAMPOCO HAN SIDO LO SUFICIENTE CLARO CONMIGO SIEMPRE ME DAN UN CUENTO,, YO NO QUIERO ESA CAMIONETA YA POR ESO REQUIERO DE SU AYUDA POR QUE YA LA HAN MANIPULADO DEMASIADO ESA CAMIONETA Y YO COMPRE UN VEHICULO 0KM PARA NO TENER PROBLEMAS Y ESTOY 100% ARREPENTIDO 1RO DE COMPRAR ESA MARCA Y 2 DO DE HABER COMPRADO EN ESA ENTIDAD ESPERO SU PRONTA RESPUESTA AAHH AHORA MISMO LA UNIDA LLEVA PRÁCTICAMENTE UN MES DONDE ELLOS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661397May 16, 2025
ENGINE
I was driving on the highway passing an 18-wheeler, my truck started making a noice. I hit my hazards and heard others hitting their brakes as I moved for the shoulder. My engine failed and my truck is at the dealership waiting for a new motor and radiator. No warning lamps or messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661146May 15, 2025
POWER TRAIN
Pulled into parking lot and went into a store. Upon leaving I noticed the vehicle would not back up when placed into reverse gear. The engine would rev but, no movement. I pushed the vehicle backwards and then restarted it. The vehicle would move forward. I stopped and attempted to try the reverse gear a few more times with no luck. As I started driving on the main roadway toward the GM dealership, the vehicle upshifted once and then displayed a warning along with e check engine light. Once at the dealership, they scanned the vehicle and confirmed a transmission issue. The vehicle never showed any symptoms prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660888May 14, 2025
POWER TRAIN, ENGINE
The truck went to the dealer for recalls on March 21, 2025. The Truck is still within the bumper-to-bumper warranty. Recalls consisted of tailgate fix, TCM & ECM updates. The truck was returned to me approximately a week later. I noticed a significant loss of power. I took the truck back to the dealer and told them about the issue. They had it another 2 days and returned it to me, saying there was nothing wrong. Approximately a week later, I was driving down the road and the check engine light appeared on the gauge cluster. I immediately drove the truck to the dealer, and the DTCs were emissions-related. The service advisor, Jeff, told me to keep driving the truck, and it might go away. I drove the truck home, 20 mins away from the dealer, and as I pulled into my driveway, a message on the gauge cluster said, "Add engine oil." I notified the Dealer of the issue immediately. The next morning, I added a gallon of oil, and there were still no signs of oil on the dipstick. At that time, I noticed there was no coolant in the reservoir, but engine oil residue, and a collapsed upper radiator hose. The truck was towed to the dealer later that day. After inspection, the dealer said the oil cooler had failed. They sent me the service bulletin, but that bulletin only says, "oil and coolant mix," nothing about the disappearance of the fluid, and no explanation of the emissions codes. The dealer and GM's corporate office are refusing the share the diagnostic data on how they have concluded that the oil cooler has failed. Their solution is to replace the oil cooler and see what happens. This truck has 1000 miles left on the warranty, and the parts/procedures expire at the end of the bumper-to-bumper warranty. Recap: GM will not share diagnostic data, and they are refusing to extend coverage, yet their remedy is to experiment with my $70,000 truck, and the moment this truck is out of warranty, they are going to wash their hands of it. That is not acceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660802May 13, 2025
ENGINE
The engine failed and had catastrophic damage. As I was driving it on the highway at speeds of 65 mph the vehicle started loosing power and shaking violently in the middle of driving it. Therefore putting my life and other life’s in danger. After a couple miles the Electronic stability control light came on and the traction control light came on. Also the check engine light came on. Vehicle only has 7500 miles and was driven daily without any mistreatment. The dealer confirmed that the vehicle had catastrophic damage. It had metal shavings inside the oil system. The dealer confirmed the next day that it was worse than when I took it in and they weren’t even able to move it to the engine bay.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659972May 9, 2025
ENGINE
While driving in traffic, car was making weird shifts and strange noises. The engine suddenly lost all power. I tried to restart and the car wouldn't turn over. I tried again and it finally turned over after struggling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659874May 9, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I was going 70 in the fast lane on [XXX] near birmingham, Al; when my 2024 Silverado lost propulsion, electrical and power steering. I was forced to move 3 lanes over to the emergency lane or wreck off to the left. When it lost propulsion i lost turn signals and power steering. They are going to attempt to fix it, but engines are on backorder. Regardless if it is fixed, the thing almost killed me. There's no way I'm going to be driving that thing. This issue was confirmed at the dealership and no warning lights came up on the screen prior to losing propulsion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659418May 7, 2025
ENGINE
Vehicle has 19299 miles and engine started rattling on deceleration and making clicking and knocking noises. Engine simply stopped working on the highway on the way to Chevy Maintenance. Couldn’t even shift to neutral to get it on the tow truck. It had to be dragged up the ramp. The the clicking and knocking to engine failure happened in one day. Now my truck is sitting in Chevrolet waiting on an engine which is on back order. So I’ll be without a truck that I’m making 1800/mo payments on (took 36 month loan) and can’t even reduce my insurance to comprehensive due to being at a maintenance lot. Bottom line, I have a new undriveable truck with no date available as to when I’ll even get it back. It’s been suggested one to two months…
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659447May 7, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that parts for the recall repair were not yet available. The contact stated that there was a thumping sound coming from the engine compartment. The contact stated that the vehicle was vibrating, hesitating, and shuddering while idling or driving at slower speeds of approximately 10 - 40 MPH. There were no warning lights illuminated. The dealer diagnosed the vehicle but had not retrieved any fault codes. The manufacturer was made aware of the issue. The approximate failure mileage was 23,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659168May 6, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle randomly stalled. The vehicle was towed to the local dealer who was unable to determine the cause of the failure, and the vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was contacted, and an engineer was sent to examine the vehicle and was also unable to determine the cause of the failure. The failure mileage was 3.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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