Chevrolet Silverado Complaints (2024)

543 consumer complaints on file.

#11670919July 2, 2025
UNKNOWN OR OTHER, ENGINE
We took our vehicle to Weber Chevrolet in Granite City, Il on June 26 for an oil change. My husband and I purchased the vehicle on [XXX] from this dealership. We asked if they could put a heavier oil in the vehicle due to this being as one of the remedial fixes for the recall. The service department manager informed us that they would not be able to do this due to it voiding our warranty. They could not give a general answer as to when they will address the recall. My husband and I have safety concerns about taking this vehicle cross country for a family vacation at the end of July. We have decided to trade the vehicle in for a different model due to the uncertainty of the recall. Appallingly, no dealership, including the Chevy dealership we bought it from , is willing to take our 9 month old truck as a trade. We were informed by three separate dealerships that the car is basically worthless and they are not willing to have it sit on their lots depreciating until the recall is complete. It is completely unacceptable that we, as consumers, are stuck with a vehicle that has a potential safety risk. The car has already depreciated by $10,000 according to Kelly Blue Book. We have filed a complaint with the BBB, Illinois States Attorney Office, and with General Motors. General Motors informed me on July 2 that they will not address the recall until an issue occurs. If an issue occurs then they will address it at that time. Furthermore , they are not willing to buy the vehicle back, attempt to see if the engine is fine, nor willing to allow us to trade for another GMC vehicle. We are at a loss as far as our safety, loss of investment, and lack of any help from General Motors. I am adding screen shots of my communication with the general manager from Weber Chevrolet, jimmy Mckechan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669074June 25, 2025
ENGINE
6.2 L engine around 7500 miles engine light came on, it was slow to startup, would shutter during idel. Driving home on the highway the truck turned off cruise control and front impact warning then it came back on about 5 miles down the road. At the same time the truck was shaking and shuttering. Took it into the shop the next day and so far is having at least one maybe 2 cylinders misfiring. Also, since I bought it the axle locks keep saying to service them, take the truck to the dealership and they can't find anything wrong with them. The only way to get the indicator to stop dinging incessantly is to active the axle locks and deactivate them and that will make it stop dinging for about a week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669104June 25, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669178June 25, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 43-50 MPH, the vehicle hesitated, and the transmission shifted hard. There was an abnormal clunking sound coming from the vehicle. The engine warning light was periodically illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 200. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668850June 24, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
Truck keeps losing trailer brakes, intermittent as i am towing a 10,000 lb camper. Very unsafe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668856June 24, 2025
POWER TRAIN
Valve body needs to be replaced. The truck is still under warranty. I have taken it to the dealership, they ordered the part and told me it was safe to drive in limp mode. I've since been waiting a month for the part to come in without a replacement vehicle. I can't drive to work and am losing quite a bit of business. There is a valve body in stock 97 miles away and GM will not ship it to my local dealer or help me in any way. The truck will not make it 97 miles for the repair. The check engine light stays on for a few days and goes off. I can only drive about 10 miles before it goes into limp mode and the dash will tell me I have reduced acceleration and to drive safely. As far as the safety of me and others UNKNOWN. The dealer has confirmed there is an issue but insists I continue to drive it even though I'm damaging the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668523June 23, 2025
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
I purchased the Curt Triflex Next Trailer Brake Controller GM Part # 19435732 ( Although may be sold through several part #s) from Jim Norton Chevrolet as this is a GM recommended part through the GM parts catalog and is plug and play with included wiring harness making simple no wire splicing connection. The brake controller we need to tow or travel trailer it worked great for about a month maybe two , then I went to hook up our trailer and the brake controller would not function. So I had a electrician trouble shoot the power and all that checked out good. I contacted CURT for a warranty claim and they stated this is a known issue and they are sending me a new one and I did respond that's spooky what if I was towing and it stops controlling. this could lead to a serious safety issue. I unplugged and it and plugged back in and it started working then stopped again before the next weekend to pull my trailer. again Curt stated via email this is a known issue and sending me a new one when they are in stock , but I had not heard this until I contacted them for warranty claim and still have not received a replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667879June 19, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On 7 or 8 occasions while navigating parking lots/driveway turnaround, i bumped the resume switch on the steering wheel and the truck took off accelerating rapidly from 2-4 mph speed until I disengaged with the brake. Someone with slower reactions or unaware of what is going on is going to get hurt by this. I believe it's tied to collision avoidance system and the adaptive cruise control mode. This system will allow cruise to stay engaged even as it slows you to a halt in, e.g. a rush hour slowdown, but if it slows you to some speed just greater than zero, and the traffic ahead speeds up, it will speed back up to the cruise setting. Similarly, when cruise is disengaged by brake action, but there is still a stored value in cruise control, if you accidentally hit resume at slow speeds the logic is treating it like a traffic situation. So the old 20 or 25mph minimum engagement speed no longer applies. As for why I inadvertently hit resume, it has to do with the raised momentary rocker switch at the 9 oclock position on the steering wheel. If you make a turn with your palm against steering wheel. For example, on a left turn, if the wheel is turning counterclockwise and your left palm is in the 9 o'clock position, it can rub against the raised cruise control rocker triggering the resume function, and off she will go! A flush or recessed button/switch would have been a better choice here. At this point, a software change would be the best solution to ignore the resume function below a certain speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667335June 17, 2025
POWER TRAIN
Truck went into “Reduced Acceleration” or “Limp Mode” while pulling my camper. Took truck to Kool Chevrolet in Grand Rapids, MI. They confirmed it is a bad Valve body on the transmission. No estimated time from Chevy on getting a replacement valve body. They confirmed this is a widespread known issue and could be weeks if not months. I have a family camping trip planned for the upper peninsula of Michigan in mid July and they aren’t giving not giving me any indication that I could have my truck back by then.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667033June 15, 2025
UNKNOWN OR OTHER
Frunk compartment of Silverado ev won’t close and puts the car in “limp” mode. Dealership has replaced it twice. Still happens making the car not drive able and unsafe. Multiple people have had this issue and needs to be addressed please
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666877June 14, 2025
ELECTRICAL SYSTEM
I bought my track about a year ago. Within the first week of owning it. Multiple times a week, when I start it there is no sound. No radio, music, blinkers, etc. Absolutely no sound. Some of the time once I get to where im going, turn it off. Once I start it again it's back. The other times takes a couple times to hear it again. When I asked the dealership, I was told it's a known issue. 9 months later it still does it. Some weeks once or twice. Other weeks up to 10 times. I pd alot of money for my truck and yes I expect it to have no problems like this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666706June 13, 2025
POWER TRAIN
Driving on interstate 10 in Arizona transmission suddenly shifted down hard and then into limp mode with Check engine light. Took to Auto Nation Gilbert Az May 10th they diagnosed valve body failure. Safety was at risk to to vehicle suddenly slowing down in heavy traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666746June 13, 2025
EXTERIOR LIGHTING
I was making a right turn and my signal started flashing faster than normal and stated service passenger front turn lamp. There is no way of service without replacing the entire headlight which is $2000.00 for one side. Took to gm dealer about a month ago to diagnose the opposite side and they stated warranty will not cover it. The truck had approximately 76k miles on it when the driver side was looked at and the passenger side was with 78k miles. I have contacted gm warranty claims department twice now to put it all on record. It’s a major safety concern when I have no turn signals on the front which could easily cause a crash. It also is a concern of being pulled over by any law official for something that I can not control and it’s not like I can just go to a local parts store to get a bulb on a weekend due to a poor design by General Motors. Other trucks of the same year with the same headlights that I have are being recalled due to the same issues but since my build date doesn’t fall into that category they do not want to take the responsibility of making things right or help prevent safety incidents from happening that could cause harm their customers and innocent bystanders
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666785June 13, 2025
ENGINE, FUEL/PROPULSION SYSTEM
With 19,000 miles on my Silverado 2500 HD I was traveling down a hill towards a stop sign at a T intersection. About 100 yeads from the stop sign I had many flashing errors on the dash, very little brake and very little steering. The engine just shot off. Fortunately I was able to stop the vehicle right at the stop sign while traffic from right and left had no stop sign. The truck would not start after. It did have electrical power. I tow was needed. The next day the Chevy dealer did find a bulletin for a wire in the engine compartment chaffed. Symptoms were the same as what I experienced. Repair was made. Bulletin #24-NA-124. There is no doubt a bulletin should be issued but I believe this is a real safety issue with the engine just randomly shutting off leaving no power to brakes and steering. Had this happened while I was towing our camper I would not have stopped and t boned another vehicle causing damage and no doubt injury to others and myself. If traveling on an interstate at 70 MPH this could have been even worst. This is a known problem and should be a recall and not just a bulletin. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665989June 10, 2025
SEAT BELTS
I am 6'2" tall. The shoulder straps on both the drivers and passenger side do not adjust up far enough to protect me in the event of a crash. The straps slip down below my shoulder. This is due to the fact that the WT model does not have power seats, so I am unable to lower my seating position to a safe level. If the seat could be lowered, the shoulder straps would sit properly above my shoulder. In the event of a crash the shoulder strap will be totally useless.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665683June 9, 2025
POWER TRAIN
New police vehicle on the road for only two months with only 6030 miles on it. Check engine light came on vehicle lost all power, no reverse, transmission would not shift. Warning came up about decreased acceleration. Managed to get vehicle to dealer, computer scanning stated that transmission valve body failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665712June 9, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 Chevrolet Silverado 1500. The contact was notified of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665059June 5, 2025
POWER TRAIN
My Silverado has what seems to be a known issue with recent model Silverados which is a broken/blown valve body at the transmission. The week of the failure, my truck began having rough shifting from first to second gear first thing in the morning, but would be fine after that. Two days later this progressed to all of the gears and nearly stranded me and my kids on the interstate due to not being able to maintain speed. I got the truck to the dealership where they looked up diagnosis code and told me it was the valve body and it would require replacing. Unfortunately, the part is on national backorder with unknown delivery time. Looking online, it seems this is a known issue and parts seems to be months (6+) behind. I am stuck paying for a rental car that GM says I will get reimbursed for, but we will see. To complete the questions above, I did not notice any warning lights or notices until it failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664756June 4, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
When driving my truck and towing a trailer which has elec. over hyd. brakes and trying to stop. My truck will disable my brakes on my trailer, which may weigh 3+ times the weight of my truck. GM had a recall on the truck brake module which fixed my problem. Then l took my truck back for an oil change a few months later and they said that there is a open recall on the brake module (NEWER UPDATE) which once again caused my brake issues again with the newer recall. l have opened up a complaint with GM and they say take it to a GM dealer. The dealer checks the truck out and says there is no problem with the truck. They tell me that l need to install a module on my trailer ,which l did early on with the problem. l did own a 2017 chevy and pulled that trailer with NO issues. The trailer dealer hooked the trailer to a 2018 GMC and a 2016 Dodge pick-up. And had NO problem with the trailer brakes and put a NYS inspection sticker on my trailer LAST MONTH. We !! the trailer dealer and myself have spoken to the company ( brake module) that GM says that l need. This trailer brake module which the trailer dealer installed in Feb 2024 still did not fix my problem. The brake module company told me GM has His words a HORNETS NEST problem with this issue. Someone is going to loose there brakes and KILL somebody or a family Thank You for any HELP [XXX] Please contact with any feedback or info INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664929June 4, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle started making abnormal sounds under the floorboard. The contact stated while depressing the accelerator pedal, the vehicle failed to respond as needed. The contact stated the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer and was informed that the vehicle was operating normally. The vehicle was not diagnosed or repaired. The contact stated that vehicle experienced loss of acceleration with abnormal sounds coming from the vehicle and the vehicle was taken back to the same dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The contact was aware of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); for which the VIN was included; however, the part to do the recall repair was not yet available. The manufacturer was informed of the failure. The failure mileage was approximately 13,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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