Chevrolet Silverado Complaints (2018)

598 consumer complaints on file.

#11528694June 24, 2023
SERVICE BRAKES, STEERING, ELECTRICAL SYSTEM
June 24th 2023 on a sunny day right after i start my truck ( truck still on my drive way) trailer brake system service notice came on. I don't have any trailer on that truck at that time. This truck trailer brake system service notice on & off and beep too, it keep my eye off the road the most time this is danger this vehicle never been to accident or even small hit...PLEASE GET CHEVY FIX THIS PROBLEM , i don't want have a accident because that notice keep came up and keep my eye off the street.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527668June 19, 2023
SUSPENSION
Control Arm failure with tire separation from vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527156June 15, 2023
ENGINE
Took to the dealership and they did a diagnostics and are requiring me to purchase a new transmission valve. The truck only has 84,000 miles and they have to Remove and replace transmission, Transmission has burn smell, color of fluid is dark, excessive metal shavings present the problem I presented to the dealership was that after you exceed the speed of 50 miles an hour the truck starts to jerk and pulls on you and there’s a very screeching sound every time you accelerate and it always jerks hard on the highway and it feels like if I’m being hit by something from the back
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526036June 8, 2023
SERVICE BRAKES, UNKNOWN OR OTHER
The wheel/wheels locked up while in motion and caused vehicle to veer off road and cause the vehicle to crash. ABS light and Stability Control System warning came on prior to crash.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11526118June 8, 2023
POWER TRAIN
Transmission shifts very hard in lower gears and is very sluggish at times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525673June 6, 2023
ELECTRICAL SYSTEM, ENGINE, TRACTION CONTROL SYSTEM
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving approximately 75 MPH and approaching a bend, the vehicle lost motive power and shuddered. The traction control and check engine warning lights were illuminated. There was smoke coming from the vehicle. The vehicle had previously lost motive power and stalled. The vehicle was taken to the local dealer, where it was diagnosed and determined that the battery needed to be replaced. The battery was replaced. The mechanic informed the contact that there was a possible electrical failure. The vehicle was repaired, but the failure recurred. The vehicle was towed to the local dealer, where it was diagnosed that the lifters needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure was approximately 88,799.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525436June 5, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2018 Chevrolet Silverado 3500. The contact stated that the fuel tank had collapsed. The check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the fuel pump and rear fuel tank needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted but no additional assistance was provided. The contact had received notification of NHTSA Campaign Number: 23V047000 (Fuel System, Diesel). The failure mileage was approximately 68,390. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525007June 2, 2023
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while stopped at a stop light, the accelerator pedal was depressed, and the vehicle failed to respond. The check engine warning light and the service stabili-trak warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was repaired. The dealer was notified of the failure and the contact was advised to notify the manufacturer of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525015June 2, 2023
SERVICE BRAKES
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the vehicle failed to start. The vehicle was towed to the local dealer, who was unable to duplicate the failure. The vehicle was taken back to the local dealer, where it was diagnosed that the computer module needed to be replaced. The vehicle was repaired, but the failure recurred. While driving approximately 60 MPH, the brake pedal was depressed and there was smoke coming from the four wheels. The contact stated that the vehicle failed to accelerate or move forward. The contact pulled over, and her husband drove the vehicle to the residence. Additionally, while driving, the vehicle failed to move, and smoke was detected from the brakes. While her son was driving at approximately 35 MPH, he was unable to stop the vehicle. The vehicle was towed to an independent mechanic and the contact was informed that the rear calipers had detached, and the braking system needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the mechanic and the contact was informed that the front brake calipers needed to be replaced. The vehicle was repaired. On another occasion while driving at an unknown speed, there was smoke coming from the brakes. The vehicle was towed back to the independent mechanic, who informed the contact that the failure was due to the hydraulic control module and referred her to the local dealer for assistance. The electronic stability control warning light was illuminated. The manufacturer was contacted, but no assistance was provided. The failure mileage approximately 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524819June 1, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS
My trailer brake system service light is on. This is due to a faulty wire harness. This issue is also causing the Stabilitrak service light to appear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524563May 30, 2023
ELECTRICAL SYSTEM, ENGINE, STEERING
UNKNOWN The ignition, steering wheel, and electrical. While driving it flickers off and on, turns off the engine, unlocks my doors and turns on again. Yes, our safety as well as others are put at risk this can cause an accident to happen on the road while driving, most likely to get rear ended. Today it gave me a scare because my 2 year old granddaughter was in the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523385May 23, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, WHEELS
While driving on the highway the vehicle began to shake and the stability track light came on. It felt like it affected the transmission. We had to get it towed 30 miles to our home area. Shop Calibrated the brakes and says that took care of it. This vehicle only has 30,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523305May 22, 2023
POWER TRAIN
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while her son was driving at an undisclosed speed, the vehicle shuddered. Additionally, the contact stated that the transmission was stuck in first gear. The vehicle was taken to an independent mechanic, who informed the contact that the transmission needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522357May 16, 2023
ENGINE AND ENGINE COOLING
The contact's son owns a 2018 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the check engine and “Service Vehicle" messages was displayed. The vehicle was taken to a local dealer, where it was diagnosed that the diesel exhaust fluid (DEF) and catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 109,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521712May 12, 2023
BACK OVER PREVENTION:DISPLAY FUNCTION
My back up camera is blue. It works intermittently. There is a recall on the exact same problem for 2019 but not for mine. https://static.nhtsa.gov/odi/tsbs/2019/MC-10160418-9999.pdf I don't understand that but it is what it is. I am not paying for it to be fixed since it is an issue in the following year. I don;t think I should have to pay for a software issue. I just thought I would report it. Maybe there will eventually be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521600May 11, 2023
POWER TRAIN, SUSPENSION
Back in December of 2018 when I got my truck it only had a1000 miles on it and it has been down shifting hard it jerks hard I have reported it to the mechanic at the dealership at Mitch smith in Cullman Alabama and that said oh it’s supposed to do that well now it’s out of warranty and they said it needs this that and the other
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521268May 9, 2023
ELECTRICAL SYSTEM
Vehicle started to fill with smoke. I exited vehicle to look in the back seat when all of a sudden the rear window exploded causing glass to come flying at me. There was a recall for this exact same issue, however gm says this vehicle is not included in it. Obviously there are more vehicles that need to be recalled!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520698May 5, 2023
POWER TRAIN
My vehicle has been properly maintained since new. At around 90,000 miles the transmission started making noise. I had trans filter changed and the noise abated. at 92,000 the car started shifting oddly. Several times on the highway the engine would rev and the car loses speed. Loud noises from the transmission and hard shifts. I most recently was unable to accelerate while getting on the highway. This is a truck, I have things I have to transport. I am unsure if I should continue to drive on the highway. I am going to my local dealer next week to explore repair options. I have learned that this problem is well-known to GM .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519335April 27, 2023
STEERING
For about a month I heard a clunking sound in the steering wheel shaft when I initially started the vehicle and turned the steering wheel. After a few miles of driving it would go away. The vehicle then began to have a hesitation when I would try starting it. Diagnosed as two cells were dead in the battery. Replaced the battery and the steering improved. Two weeks after replacing the battery, I started the vehicle and started to turn out of a parking spot. At that time the steering wheel refused to turn and it sounding like a pump going out. The service steering warning came on. I got it to the dealer and they diagnosed the electric rack and pinion drive belt had broken and sheared the gears in the assembly. The vehicle is a 2018 Chevy 6.2L High Country with 71,000 miles. I was told by the dealer that if this would have happened while driving at highway speed it would have locked the steering wheel in the position at the time of component failure and would have more than likely resulted in a crash. Currently the vehicle is still at the dealer for the last month waiting on the rack and pinion to be shipped. Apparently there isn't any of these parts anywhere in the United States.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518191April 21, 2023
SERVICE BRAKES
RECEIVING A PERSISTENT 'SERVICE - TRAILER BRAKE SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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