Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#10650876October 28, 2014
WHEELS, TIRES
CHEVROLET DEALERSHIP IN GAYLORD, MICHIGAN INSTALLED DUNLOP AT20 GRANDTREK P245/75R16 TIRES ON MY HD 2500 SILVERADO PICKUP TRUCK. THIS TRUCK IS A 3/4 TON PICKUP. THESE TIRES WERE PASSENGER TIRES RATED AT 4 PLY AND NEVER DESIGNED TO BE INSTALLED ON A 3/4 TON PICKUP TRUCK. I WAS NOT AWARE OF THIS UNTIL JUNE 2014 WHEN I LEARNED THIS FROM THE GOODYEAR TIRE CORP. AFTER THEY SENT ME TO HAVE THEIR TIRES INSPECTED. MY TRUCK REQUIRES LT TIRES AND AT LEAST 10 PLY. CHEVROLET DEALERSHIP IN GAYLORD MADE MY TRUCK UNSAFE AND DANGEROUS TO DRIVE. ONE TIRE EVENTUALLY BLEW OUT ON THE EXPRESSWAY, FORTUNATELY A MOTORIST I WAS PASSING PULLED UP ALONG SIDE US AND SIGNALED THAT WE HAD A PROBLEM UP FRONT AT THE PASSENGER SIDE WHEEL AREA! QUESTION IS, WHY WOULD A CHEVROLET DEALERSHIP NOT KNOW WHAT TIRES TO INSTALL ON THEIR OWN CHEVROLET SILVERADO PICKUP TRUCKS? I ASKED THEM TO PUT ON THE CORRECT TIRES ( 10 PLY - LT TIRES) ACCORDING TO THE PLACARD LOCATED ON MY DRIVERS SIDE DOOR AT NO CHARGE BUT THEY REFUSED NOW WHAT ACTION IS TO BE TAKEN AGAINST A DEALERSHIP WHO WOULD DO THIS? I HAD LT TIRES ON THE TRUCK BACK IN JUNE OF 2010 WHEN I PULLED INTO THIS CHEVY DEALERSHIP TO HAVE ONE TIRE REPAIRED BECAUSE OF A SLOW LEAK. THEY TALKED ME INTO BUYING 4 NEW TIRES AND THESE ARE THE ONES THEY RECOMMENDED AND I AGREED TO. I DID NOT KNOW THAT THESE WERE NOT DESIGNED TO BE USED ON A 3/4 TON PICKUP TRUCK. I HAD 75K MILES ON THE TRUCK THEN AND TO MAKE MATTERS WORSE THEY GAVE ME FREE ROTATIONS EVERY 6 - 8K MILES WITHOUT EVER TELLING ME THEY HAD INSTALLED INCORRECT TIRES ON MY TRUCK! THIS IS A NIGHTMARE! WHAT DO YOU SUGGEST I DO? GM HAS BEEN ZERO HELP IN THIS MATTER!!!!---I'VE TRIED BUT THEY ARE WORTHLESS! AND THIS DEALERSHIP IS PATHETIC THAT THEY WILL NOT ACKNOWLEDGE THEIR MISTAKE AND CORRECT IT BY REFUNDING MY MONEY BACK! I COULD HAVE BEEN KILLED OR ANOTHER MOTORIST OR SERIOUSLY INJURED SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650873October 28, 2014
ENGINE
AFTER DISCOVERING AN EXHAUST LEAK PERFORMED A VISUAL INSPECTION OF THE ENGINE. I HAVE A 2004 SILVERADO WITH THE 6.0L. I AVE DISCOVERED THAT THERE ARE AN ABUNDANCE OF THESE VEHICLES OUT THERE WITH THE SAME PROBLEM. THIS IS CAUSING EXHAUST FUMES TO ENTER THE ENGINE COMPARTMENT AND CAB OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650201October 27, 2014
SERVICE BRAKES
BRAKE LINE BURST, VERY LITTLE STOPPING POWER, HAD TO MAKE CRASH AVOIDANCE MANEUVER, SWERVING OFF ROAD. UPON INSPECTION NOTICED ALL BRAKE LINES RUSTED BADLY. WILL REQUIRE REPLACEMENT OFF ALL LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650214October 27, 2014
SERVICE BRAKES
HAVING NEW TIRES AND WHEELS INSTALLED AT TIRES DIRECT IN WAUKESHA, WI LOCATION. PULLING OUT OF PARKING LOT AND BRAKE PEDAL WENT TO THE FLOOR. LINE BURST MIDWAY IN FRAME. USING EBRAKES WENT TO LOCAL GARAGE AND THEY REPLACED LINE. $325. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650376October 27, 2014
AIR BAGS, STRUCTURE:BODY, EXTERIOR LIGHTING
I WAS IN AN ACCIDENT IN MY 2004 SILVERADO 1500. I LOST CONTROL AND HIT A TREE ON THE FRONT DRIVER SIDE. THE INSURANCE COMPANY DECLARED THE TRUCK A TOTAL LOSS. I KEPT THE TRUCK AND REPAIRED ALL DAMAGE. THE SERVICE SIR BAG LIGHT WAS ON. IT WAS NOT ON BEFORE THE WRECK. IT WAS ABOUT THE THIRD TIME CRANKING THE TRUCK BEFORE THE LIGHT CAME ON IN THE DASH. I THOUGHT EVERYTHING WAS FUNCTIONING CORRECTLY. WE HAD AN AUTOMOTIVE MECHANIC CHECK IT OUT WITH AN AUTO SCANNER. IT SHOWED THE BOX THAT TELLS THE AIR BAGS TO DEPLOY HAD TO BE REPLACED BECAUSE IT SENT SIGNAL FOR AIR BAGS TO DEPLOY BUT THEY DID NOT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10650528October 27, 2014
SERVICE BRAKES
OUT FOR A DRIVE IN THE PENNSYLVANIA MOUNTAINS WHEN EXPERIENCED DIFFICULTY STOPPING. CHECKED BRAKE FLUID. IT WAS 3/4 EMPTY DUE TO LEAKAGE IN LINES. TOOK TRUCK TO THE REPAIR SHOP. BRAKE LINES NEED TO BE REPLACED DUE TO RUSTING OUT. THE COST WILL BE APPROXIMATELY $1,000.00. I REGULARLY MAINTAIN MY TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650073October 26, 2014
SERVICE BRAKES
WAS PULLING A TRAILOR WITH TRACTOR AND BUSHHOG ON IT. 3 CARS WERE STOPPED IN FRONT OF ME. THE FIRST ONE TURNING LEFT. I WENT TO STOP. BRAKE PEDAL WENT TO FLOOR. HITTING THE VEHICLE IN FRONT ME, PUSHING THAT ONE INTO THE ONE IN FRONT OF THAT ONE. UPON INSPECTION BRAKE LINE UNDER DRIVERS FLOOR HAD BURST OPEN DUE TO RUST. TRACTOR ALSO CAME FORWARD EVEN BEING STRAPPED DOWN BREAKING THE HEAD GATE ON TRAILOR. GM NEEDS TO STEP UP TO THE PLATE AND FIX THIS ISSUE WITH THESE TRUCKS. VERY LUCKY NO ONE WAS KILLED OR INJURED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10649604October 24, 2014
SERVICE BRAKES
BRAKE PEDAL WENT TO THE FLOOR WITH VERY LITTLE STOPPING ABILITY. FORTUNATELY, THERE WAS TIME TO COME TO A GRADUAL STOP BECAUSE A QUICK STOP WAS NOT POSSIBLE. HAD THE VEHICLE TOWED TO A CHEVROLET DEALER. BRAKE LIES WERE "RUSTED THROUGH." COST TO REPAIR WAS $1199.29. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649464October 23, 2014
ELECTRICAL SYSTEM
THE DASHBOARD DIGITAL COMMAND CENTER (LANGUAGE, ODOMETER, TRIP METER, WARNING MESSAGES) DOES NOT DISPLAY ODOMETER, TRIP METER OR WARNING MESSAGES. THE LANGUAGE SWITCHES FROM ENGLISH, FRENCH & SPANISH WITHOUT ALLOWING FOR A SELECTED LANGUAGE. MILEAGE IS NOT ABLE TO BE DISPLAYED AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648936October 20, 2014
SERVICE BRAKES
PUDDLE OF BRAKE FLUID ON DRIVEWAY. BRAKE LINE JUST ABOVE GAS TANK FROM JUNCTION BLOCK TO REAR AXLE RUSTED OUT AT CLIP ATTACHMENT POINT WITH FRAME. TRUCK WAS ALWAYS GARAGE KEPT AND WHEN WASHED AT AUTOMATIC CAR WASH MOST TIMES WITH A UNDER BODY RINSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648469October 17, 2014
SERVICE BRAKES
I HAD TO APPLY MY BRAKES BECAUSE OF A SUDDEN STOP. WHEN I DID MY ABS BRAKES WORKED FOR A SECOND WHEN NO MORE BRAKES. HAD TO SWERVE ,TO NOT HIT CAR IN FRONT OF ME. WHEN I STOPPED I WAS TWO FEET PAST THAT CARS RIGHT REAR FENDER. WHEN I LOOKED UNDER MY TRUCK THERE WAS BRAKE FLUID LEAKING FROM BRAKE LINE ABOVE FRAME AT DRIVERS DOOR. THIS COULD HAVE BEEN ALOT WORSE. I HEARD THIS IS NO THE ONLY TIME THIS HAS HAPPENED WITH THIS MAKE AND MODEL OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644745October 15, 2014
SERVICE BRAKES
PULLED OFF INTERSTATE 95 TO SWITCH DRIVERS. WHEN THE VEHICLE STOPPED AND WAS PUT INTO PARK THE BRAKE LINES RUPTURED. ON INSPECTION LINES WERE COMPLETELY RUSTED (ALL 3). CHEVROLET CORPORATE REFUSES ANY RESPONSIBILITY FOR INFERIOR MATERIAL, DEALER IS CHARGING $3400 TO REPLACE LINES. EXACTLY 2 MINUTES EARLIER AND THE TRUCK WOULD HAVE BEEN ON 95 AND THIS WOULD HAVE BEEN DISASTROUS AND PERHAPS FATAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644688October 14, 2014
SERVICE BRAKES
TRAVELING NORTH ON HWY 41 APPROACHING CONSTRUCTION ZONE NORTH OF NEW HIGH SCHOOL, SEMI TRUCK DECIDED TO CHANGE LANES TO AVOID CONGESTION AHEAD AND DID NOT CHECK FOR TRAFFIC IN THE LANE HE MOVED TO. I WAS APPROXIMATELY 4 CAR LENGTHS BEHIND HIM AND REQUIRED TO JAM ON BRAKES. PEDAL WENT NEARLY TO THE FLOOR AND VIRTUALLY NO BRAKING POWER WAS FELT. I PUMPED BREAKS BUT THE PEDAL CONSISTENTLY PUSHED TO ABOUT 1/2" FROM THE FLOOR. FORTUNATELY I WAS ABLE TO AVERT COLLISION BY SWITCHING LANES (SHOULDER) AND TURNED ON FLASHERS. I SLOWED TO ABOUT 25 MPH ON THE HIGHWAY AND PULLED OVER TO THE NEAREST SAFE SPOT. FIRST I CHECKED THE BRAKE FLUID - WHICH WAS DOWN FROM THE WEEKEND SIGNIFICANTLY. THEN I LOOKED AT THE WHEELS AND THEY LOOKED OK. CRAWLING UNDER THE VEHICLE, THERE WAS FLUID DRIPPING FROM THE GAS TANK AREA, FROM THE CABLES FOR THE EMERGENCY BREAK, SPRAY OVER THE SPARE TIRE AND SPRAY ON THE INSIDE OF THE PASSENGER REAR TIRE. ALL LIQUID (WHICH APPEARED TO BE BRAKE FLUID) WAS ON THE LEFT HAND SIDE OF THE VEHICLE. WHEN I ARRIVED HOME, I CRAWLED UNDER THE TRUCK & INSPECTED MORE CLOSELY. THERE WERE APPARENTLY 2 SPOTS WHERE THE BRAKE LINES HAD CORRODED (ONE WAS NOT VISIBLE - ABOVE THE GAS TANK - BUT OBVIOUSLY THE MAJOR LEAK WAS THERE). THE SECOND LEAK WAS FROM THE STEEL LINE THAT JOINED NEAR THE RUBBER BRAKE LINE ON THE LEFT REAR WHEEL. TRUCK IS NOT DRIVABLE AT 41000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644386October 13, 2014
SERVICE BRAKES
ANOTHER 2004 CHEVROLET SILVERADO 1500 EXT. CAB BRAKE LINE RUPTURE. THE LINE BROKE UNDER THE CAB BY THE DRIVERS DOOR, AND THIS LEFT ME WITH ABSOLUTELY NO BRAKES. GENERAL MOTORS CLAIMS THERE WILL STILL BE LIMITED BRAKING FORCE, NOT SO! I WAS STOPPING AT A CROSSWALK PEDESTRIAN CROSSING AND I STARTED TO STOP, REDUCED SPEED TO ABOUT 10 MPH AND THE BRAKE PEDAL WENT RIGHT TO THE FLOOR, THERE WAS NO BRAKING FORCE LEFT AT ALL. I WENT THROUGH THE CROSS WALK AND STOPPED WITH THE PARKING BRAKE DOWN THE STREET. I HAD TO STEER INTO THE OTHER LANE TO AVOID THE PEDESTRIAN AND ANOTHER CAR. I LIVE IN ATLANTIC CANADA, SIMILAR CLIMATE TO NEW ENGLAND, I JUST THOUGH I WOULD ADD MY INCIDENT TO YOUR FILE AS THIS ISSUE NEEDS TO BE ADDRESS BY GM, I AM ALSO INFORMING TRANSPORT CANADA, AND GM CANADA. WE ALL KNOW BRAKE LINES CORRODE, BUT THE BRAKING SYSTEM SHOULD HAVE A REDUNDANCY, THIS IS THE ISSUE WITH THESE VEHICLES THE MASTER CYLINDER DOES NOT WORK THIS WAY. WE HAVE ANNUAL SAFETY INSPECTIONS IN NEW BRUNSWICK, CANADA AND THIS WAS DONE AT THE GM DEALERSHIP IN MARCH, 2014, THE VEHICLE WAS ALSO IN THE GM DEALERSHIP IN SEPT., 2014 FOR AN OIL CHANGE AND THE BRAKE LINE BROKE A FEW WEEKS LATER. I REALIZE THIS IS AN AMERICAN ASSOCIATION, BUT A LOT OF CANADIAN CARS ARE ON YOUR ROADS, I AM ADDING THIS INCIDENT TO THE FAILURE LIST, THE TRUCK WAS BUILT IN TEXAS. I CRAWLED UNDER THE TRUCK AFTER THIS INCIDENT AND THE BRAKE LINES ARE ALL RUSTED OUT AND NEED REPLACEMENT BEFORE THIS TRUCK IS SAFE TO BE ON THE ROAD. I AM SURE THERE ALL LOTS OF THESE BRAKES LINES READY TO FAIL ON THESE TRUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643588October 9, 2014
ELECTRICAL SYSTEM
THE AIR CONDITIONER STOPPED WORKING AND THERE WAS A SLIGHT BURNING SMELL. THE AIR CONDITIONER WAS TURNED OFF AND THE VEHICLE DRIVEN HOME WITHOUT INCIDENT. UPON INSPECTING THE SYSTEM, THE BLOWER MOTOR RESISTOR WAS FOUND TO HAVE A BURNT APPEARANCE AND SLIGHT ODOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643475October 9, 2014
SERVICE BRAKES
WHEN APPLYING BRAKES, THE PEDAL WENT TO THE FLOOR. FOUND RUPTURED BRAKE LINE ALONG FRAME BELOW DRIVERS SIDE REAR DOOR. INSPECTED ALL OTHER LINES AND FOUND ALL TO BE IN NEED OF REPLACEMENT DO TO RUST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643501October 9, 2014
SERVICE BRAKES
WAS ENTERING DRIVE-THRU RESTAURANT, GAVE ORDER, PROCEEDED TO WINDOW TO RECEIVE ORDER/PAY. NOTICED THAT UPON STOPPING AT WINDOW, BRAKE PEDAL STARTED TO DEPRESS NORMALLY, AND THEN WENT ALL THE WAY TO FLOOR. WITHIN A FEW SECONDS SMOKE STARTED COMING INTO DRIVER COMPARTMENT THRU AIR VENTS, SMOKE COULD BE SEEN COMING OUT OF ENGINE FROM UNDER HOOD. QUICKLY PROCEEDED TO MOVE VEHICLE TO EMPTY PARKING SPOT/AREA.TURNED VEHICLE OFF, EXTINGUISHED FIRE BURNING IN ENGINE COMPARTMENT. BRAKE LINE BURST SENDING BRAKE FLUID ONTO EXHAUST MANIFOLDS IGNITING ENGINE COMPARTMENT INSULATION. COULD HAVE BEEN A SERIOUS INCIDENT/FATALITY OF MY 5 YEAR OLD DAUGHTER AND MYSELF AND/OR OTHERS IF TRAVELING AT SPEED AND/OR NOT ABLE TO EXTINGUISH FIRE QUICKLY. THIS IS AN ENGINEERING DEFECT WITH A HIGH POTENTIAL TO CAUSE FATALITIES/INJURY THAT NEEDS TO BE ADDRESSED BY THE MANUFACTURER. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10643148October 7, 2014
EQUIPMENT ADAPTIVE/MOBILITY
THIS TRUCK HAS HAD ACTUALLY 3 OF THESE PUT ON THE FIRST ONE WAS APP.JUNE 2011 THE SECOND TIME WAS SEPT.19TH 2011 THESE LAST TIME IT HAD MELTED ALL OF THE WIRES UNDER THE KICK PANEL ON THE PASSENGER SIDE WHICH THIS CONTROLS THE A/C AND THE HEAT BLOWER WHICH COULD HAVE BEEN IN DANGER OF STARTING A FIRE.THIS TRUCK SHOULD NOT HAVE HAD TO HAVE 3 OF THESE PUT ON!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641586October 6, 2014
SERVICE BRAKES
PULLING OUT OF THE DRIVEWAY ONTO THE MAIN ROAD HIT THE BRAKES TO STOP FOR A VEHICLE COMING DOWN THE ROAD AND THE BRAKE PEDAL WENT TO THE FLOOR HAD ALL I COULD DO TO KEEP FROM HITTING THE VEHICLE AFTER GETTING THE VEHICLE STOPPED INSPECTED THE VEHICLE TO FIND A RUPTURED BRAKE LINE ON THE FRAME BELOW DRIVERS DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641696October 6, 2014
SERVICE BRAKES
BRAKES HAD BEEN A LITTLE MUSHY, THEN AS THE DRIVER WAS COMING TO A STOP, HE NOTICED THAT HE LOST ALL HYDRAULIC PRESSURE. HE USED THE PARKING BRAKE IN ORDER TO DRIVE IT TO A SAFE PLACE. LOOKING UNDER THE VEHICLE THE NEXT DAY, THE BRAKE LINES ARE COMPLETELY RUSTED OUT AND THERE WAS A PUDDLE OF BRAKE FLUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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