Chevrolet Silverado Complaints (1997)

955 consumer complaints on file.

#10052299January 3, 2004
POWER TRAIN:MANUAL TRANSMISSION
SHIFTS HARD AND MAKES A LOUD SOUND AND JERKS THE VEH. I TALKED TO MANY TRANSMISSION SHOPS. AND THEY SAY THAT IT IS VERY COMMON WITH THE 97 MODELS IT COST AROUND $300.00 DOLLARS TO FIX. SOMETHING TO DO WITH SHIFTING TUBE THAT HAS TO BE DRILLED OUT BECAUSE OF FLUID PRESSURE. THIS IS ALSO TRUE WITH EVERY VEH WITH THE SAME TRANSMISSION. NOW YOU NOW THE TRUTH SO FIX THE PROBLEM GM. YOUR GETTING AS BAD AS F.O.R.D. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051140December 26, 2003
STEERING
VEHICLE ABRUPTLY STEERS INDEPENDENT OF DRIVER ACTION CAUSING WHELL TO PULL FROM THE DRIVER'S HANDS. NUMEROUS "NEAR ACCIDENTS" HAVE OCCURED DUE TO DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052186December 22, 2003
STRUCTURE:BODY:HOOD
WHILE DRIVING, THE VEHICLE'S HOOD BLEW OPEN. *MR *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047586November 25, 2003
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, VISIBILITY:WINDSHIELD WIPER/WASHER, EQUIPMENT, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE RADIATOR'S COOLANT SYSTEM FAILED, RESULTING IN FLUID ACCUMULATION IN THE TRANSMISSION ON TWO OCCASIONS. WAS FIXED TWICE, CAUSING A TOW BY THE DEALER ON THE SECOND TIME. THE TRANSMISSION CONTINUED TO SHIFT HARD FROM FIRST TO SECOND, HAD ANOTHER DEALER LOOK AT IT, SAID IT WAS "JUNK." NOTIFIED GM, THEY DID NOTHING BECAUSE THE FIRST DEALER DIDN'T REPORT THE PROBLEM. HAD TO PAY FOR A TRANSMISSION OVERHAUL AT 70,000 MILES... VERY EXPENSIVE! THE FUEL INDICATOR HAS ALSO FAILED. THE FUEL PUMP HAS FAILED AND HAD TO BE REPLACED. THE DOOR HANDLES HAVE FALLEN OFF. THE WINDSHIELD WIPERS HAVE FAILED SEVERAL TIMES, BUT IS OVER THE 70,000 MILE LIMIT OF REPLACEMENT. ALSO HAD TO REPLACE THE MASTER CYLINDER. HMMM... MAYBE THE DEALER WAS RIGHT ABOUT BEING JUNK WITHOUT A WARRANTY. SO SAD THAT WE SPENT THOUSANDS OF DOLLARS FOR PRODUCTS LIKE THIS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048353November 19, 2003
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING AT 30 MPH DRIVER'S SIDE SEAT STARTED SLIDING BACK AND FORTH ON THE TRACK. SEVERAL MINUTES LATER, THE ENTIRE SEAT BACK FELL BACKWARDS, AND CONSUMER NEARLY LOST CONTROL OF THE VEHICLE. MANUFACTURER AND THE DEALER WERE NOTIFIED OF THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047091November 18, 2003
STEERING
WHEN DRIVING AT ANY SPEED THE STEERING WHEEL GETS LOOSE. IF I'M ON A ROAD WITH A CURVE AND I HAVE PRESSURE ON THE STEERING WHEEL TO THE RIGHT LET'S SAY OR LEFT THE STEERING WHEEL WOULD SUDDENLY LOOSEN UP AND QUICKLY TURN IN THE DIRECTION OF THE PRESSURE I'M APPLYING. AS IF OPENING A JAR. IT GETS THAT LOOSE. I ALMOST HIT A COUPLE OF PARKED CARS BECAUSE OF THIS. THE ONLY REASON WE FOUND OUT ABOUT WHAT THE PROBLEM WAS IS WE OVERHEARD A CHEVY OWNER SHOWING SOMEONE THE PART HE HAD TO CHANGE. THIS WAS AFTER WE HAD THE FRONT END DONE TO NO AVAIL. THIS GUY HAD THOUSANDS OF DOLLARS WORTH OF FRONT END WORK DONE AT THREE DIFFERENT CHEVY DEALERS TO NO AVAIL. OUR PART COST $50 AND THE LABOR WAS $100. I'VE TALKED TO TAHOE OWNERS AND RODE IN THEIR VEHICLES AND THEY ALL HAVE THE SAME PROBLEM AS I DID. WE HAD TO TELL THEM WHAT THE FIX WAS. PRETTY LAME SEEING THE DEALERS DON'T EVEN KNOW. IF CHEVY WOULD AT LEAST TELL THEIR MECHANICS IF THEY WON'T RECALL. BY THE WAY THE PART IS A EVO SENSOR AND IT RAPS AROUND THE STEERING COLUMN INSIDE THE VEHICLE RIGHT ABOVE THE BRAKE PEDAL. WE WOULD HAVE CHANGED IT OURSELVES BUT YOU HAVE TO FOOL WITH THE AIRBAG, SO WE PAID SOMEONE TO DO IT. ALSO, THIS PROBLEM OCCURRED HUNDREDS OF TIMES BEFORE WE FIXED IT. THERE WASN'T JUST ONE INCIDENT DATE AS YOU MADE ME FILL OUT ON YOUR FORM. THANK-YOU. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046855November 13, 2003
FUEL SYSTEM, DIESEL
I OWN TWO 1997 CHEVY DIESEL VEHICLES. ONE IN A CK3500 AND THE OTHER IS A K2500 SUBURBAN, BOTH ARE CURRENTLY NOT RUNNING. THEY BOTH ARE DEMONSTRATING THE SAME PROBLEM. THE CERTIFIED GM DEALERS ARE TELLING US THAT THE PROBLEM IS THE FUEL INJECTION PUMP AND THEY ARE COVERED BY WARRANTY. THE PROBLEM IS THEY ARE STATING THAT THE INJECTOR IS RUINED DUE TO THE FUEL PUMP AND FILTER. IN TURN I'M TO PAY FOR REPLACING THE FUEL PUMP, FUEL FILTER, FUEL TANK, ELECTRICAL FILTER HARNESS AND HAVE THE INJECTION CLEANED. ALL TOTAL $1354.84. THIS IS CURRENTLY ON THE SUBURBAN ONLY. THE TRUCK WILL NOT START AND OF COURSE I CAN'S AFFORD THIS ON BOTH AT THE MOMENT. I CAN NOT GET A STRAIGHT ANSWER FROM THE DEALER ON WHAT CAUSED THE PROBLEM AND WHY GM WILL PAY THE $2000 TO $3000 INJECTION PUMP AND NOT THE ENTIRE SYSTEM. I HAVE CALLED GM'S HOTLINE TO NO AVAIL. I FIND IT SURPRISING THAT THE SAME THING IS WRONG WITH BOTH VEHICLES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045104October 30, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE A 1997 4WD CHEVY PICKUP WITH 4 WHEEL ABS. WHEN COMING TO A STOP, JUST BEFORE THE VEHICLE ACTUALLY COMES TO A COMPLETE STOP, THE ABS ACTIVATES, THE BRAKE PEDAL GOES TO THE FLOOR, AND THE TRUCK SURGES FORWARD ANOTHER FEW FEET. THIS HAPPENS ON DRY PAVEMENT! THERE IS NO REASON FOR THE ABS TO ACTIVATE AND THIS CAUSES A DANGEROUS SITUATION WITH THE UNPREDICTABLE SURGE FORWARD OF THE VEHICLE. I HAVE RESEARCHED THIS PROBLEM ON THE INTERNET AND FOUND TONS OF OTHERS WITH THE SAME PROBLEM. YAHOO SEARCH: "ABS ACTIVATES ON DRY PAVEMENT" REVEALED THOUSANDS OF HITS OF CONSUMERS WITH THE SAME PROBLEM. BECAUSE IT IS RELATED TO BRAKES, I BELIEVE THERE IS A SERIOUS SAFETY RISK TO CONSUMERS AND GM SHOULD RECALL THE DEFECT. THIS HAPPENS EVERYDAY AND IS VERY NOTICEABLE. I LEAVE EXTRA SPACE WHILE BRAKING UNTIL I AM ABLE TO GET THIS FIXED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043674October 27, 2003
SEATS
STARTED FROM STOP AND THE BACK OF THE DRIVER SEAT FLIPPED BACKWARDS. I WAS HOLDING ON THE STEERING WHEEL AND AS I FELL BACK MY FOOT CAME OFF THE GAS PEDAL AND THE BOTTOM OF THE SEAT SLID FORWARD. I WAS ABLE TO GET UP IN TIME TO HIT BRAKE AND AVOID HITTING CAR IN FRONT. I DID NOT SUSTAIN INJURY. SEAT IS NOW BROKEN. BACK WILL NOT STAY UP AND BOTTOM WILL NOT LOCK IN PLACE. CANNOT DRIVE THE TRUCK SAFELY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044145October 16, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER WAS COMPLAINING ABOUT A TRANSMISSION PROBLEM. TRANSMISSION CHANGED ROUGHLY WHEN EXITING OFF A RAMP. DRIVER HAD TO TURN VEHICLE OFF AND WAIT 5-10 SECONDS, THEN RESTART TO RESET THE COMPUTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042279October 3, 2003
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
THE WINDSHIELD WIPERS WORK WHEN THEY WANT TO WORK. SOMETIMES THE OBSTRUCT THE DRIVERS VIEW. THE DEALER STATED NO RECALL. PLEASE PROVIDE FURTHER INFORMATION. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041202October 3, 2003
STEERING
THE STEERING OF THE 1997 CHEVY SUBURBAN GIVES AN ALMOST TICKING, OR PULSATING MOVEMENT AS IT GOES THROUGH A STEADY WIDE SWEEPING CURVE. OTHER TIMES IT FEELS THAT THE STEERING WHEEL GETS LOCKED INTO A POSITION. IT'S TURNING STRAIGHT AND IT DOES NOT MATTER WHEN IT HAPPENS AND IT HAS TO BE PULLED HARDER IN THE DIRECTION DESIRED; IN ADDITION, IT GIVES A SLIGHT WHIPPING MOTION WHEN IT BREAKS FREE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041067October 1, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
1997 CHEVROLET SILVERADO K1500. REAR BRAKE LINE NEAR WHEEL WELL RUPTURED CAUSING LOSS OF BRAKING POWER. CAUSE OF LINE RUPTURE WAS DUE TO EXCESSIVE RUST/CORROSION OF THE LINE ITSELF. I HAVE DIGITAL PICTURES OF THE THE DEFECTIVE LINE. CONTACT ME VIA EMAIL AND I WILL BE HAPPY TO SEND. (SOMEONE AT GM REALLY SHOULD REVIEW THESE!) THE ENTIRE LINE FROM FRONT TO REAR EXHIBITS SIGNS OF EXCESSIVE/PREMATURE CORROSION. THE TRUCK ITSELF SHOWS NO OTHER SIGNS OF RUST DAMAGE. THE DEALER REPAIRED ONLY THE PORTION OF THE LINE THAT FAILED. WHEN QUESTIONED ABOUT THE REMAINING CORROSION, THE SERVICE MANAGER SHRUGGED IT OFF AND ACVISED ME IT WASN'T A PROBLEM. TOTAL COST OF REPAIR INCLUDING TOW IN WAS $349.93. I HAVE FILED A COMPLAIT WITH GM CUSTOMER SERVICE...SO FAR I HAVE GOTTEN NO WHERE. I FEEL THIS IS A VALID SAFETY CONCERN AND OTHER OWNERS OF THIS MODEL TRUCK SHOULD BE NOTIFIED OF THIS POTENTIAL PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038161October 1, 2003
STEERING:GEAR BOX:SHAFT SECTOR
WHILE DRIVING OR WHILE THE VEHICLE WAS GOING OVER SLIGHT BUMPS, THE STEERING WHEEL EITHER PULLED TO THE RIGHT OR LEFT. THE DEALERSHIP INDICATED THIS WAS RELATED TO A STEERING SECTOR PROBLEM. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039565September 26, 2003
TIRES:SIDEWALL
WE HAVE A 1997 CHEV ONE TON TRUCK WITH 6 TIRES. WE CHECKED OUR TIRES YESTERDAY AND FOUND THEM TO HAVE CRACKS IN SEVERAL OF THE SIDE WALLS AND ONE EVEN SEEMED TO BE STARTING A BUBBLE. THESE TIRES HAVE BEEN MAINTAINED BY AIR PRESSURE CHECKED AND ROTATED. THERE IS ABOUT 27,000 MILES ON THESE TIRES LT225/75/R16
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039393September 23, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING TENDS TO OVER-BOOST UNDER CERTAIN CONDITIONS. IT APPEARS TO MANIFEST WHEN THE ENGINE IS LIGHTLY LOADED MAKING A SLOW ARCING TURN WITHOUT APPLYING THE POWER ASSISTED BRAKES. IF THE BRAKES ARE APPLIED, THE PROBLEM IS LESS PREVALENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039271September 22, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
POWER STEERING ON 1997 CHEVY 1500 HAS MOMENTS OF " FREE FLOATING SENSATION" WHILE TURNING.....ESPECIALLY RIGHT HAND TURNS. THIS CAUSES OVER CORRECTION AND DANGER TO ALL ON THE ROAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037335September 6, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
FUEL LINE IS LEAKING FROM FUEL INJECTION CAUSING FUEL GO THROUGHT THE WORE HARNESS AND EAT AWAY HARNESS THEN INTO THE COMPUTER. THEN THE ENGINE DIED WHILE DRIVING DOWN THE ROAD CAUSING IT TO BE HARD TO STEER AND CONTROL. POSSIBLE ENGINE FIRE AND STALL HAZARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038335September 5, 2003
TIRES, TIRES:TREAD/BELT
WHILE DRIVING AT 65 MPH CONSUMER HEARD A LOUD POPPING SOUND. THEN, LOST CONTROL OF THE VEHICLE AND ALMOST COLLIDED WITH A UTILITY POLE. UPON FURTHER INSPECTION CONSUMER NOTICED A BASEBALL SIZED HOLE IN THE RIGHT REAR TIRE, AND TREAD SEPARATION FROM THE TIRE. THERE WERE NO INJURIES INVOLVED WITH THIS INCIDENT. MANUFACTURER AND DEALER WERE NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024910September 4, 2003
TIRES:VALVE
WHILE DRIVING, THE SPARE TIRE FELL OFF DUE TO THE CABLE BREAKING OFF. DEALER NOTIFIED. *AK THE PROBLEM COULD BE THE VALVE STEM ON THE TIRE WHICH MAY HAVE CAUSED THE CABLE TO BIND. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado