Chevrolet Silverado Complaints (2024)

543 consumer complaints on file.

#11675019July 21, 2025
SUSPENSION
I keep getting a chunking noise coming from the rear of vehicle. Twice I have taking in to the dealer and I was told this condition may be caused by movement between the anchor plate and axle assembly. They have re-torqueing the joints of the leaf springs assembly. it coming loose. It has happened after 4,000 miles. This tells me that it can come loose while I am driving! GM has a service document ID: 5501065. It has been happening since 2020!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675076July 21, 2025
ELECTRICAL SYSTEM
Instrument cluster stopped working, I have no speed or fuel remaining indicators. Dealer completed software recall work which did not fix the issue. Replacement is on back order so I am unable to drive the vehicle for an unknown amount of time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675151July 21, 2025
POWER TRAIN
My truck had approximately 55,000 miles on it when the incident happened. I pulled out of a store and began going down the road and the rear wheels locked up slamming everything forward and the truck and leaving us almost rear ended. The truck was stuck in one gear after breaking the tires free with check engine lights flashing and the dash saying reduced power. It has since been at the dealership for 3 months waiting on a valve body with no end in sight. There is apparently a national back order on these faulty parts because of how common this high speed rear wheel lockup is so I am left without a vehicle or an end in sight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674830July 20, 2025
FUEL/PROPULSION SYSTEM
DEF System will count miles down saying it is going to put you into limp mode while towing, when there is 3/4 plus DEF fluid in the tank. This caused me several times speed slow downs under 65 to try to make it to a safe place to add under 2 gallons to fill a 5 plus gallon tank on 70 to 80 mph highways a few times at dusk and night with limited off off travel lane access! This is telling you it will put your vehicle in limp mode! Again causing a dangerous situation! I very much feared for my well-being along a dark road with cars going 70 plus while I was trying to add DEF to a 3/4 full tank only taking around 2 gallons!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674751July 19, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
While in traffic over 45 miles per hour, the vehicle placed itself into a hazard mode due to the electric vehicle propulsion system. This happened so fast and the deceleration rate was so quick that it risked a rear end collision. This is the second time this has happened and both were following a heavy rain storm. I drove through a modest puddle that did not even submerge half of the tire wall making contact with the road and did so slowly. Less than five miles later, the vehicle goes into what my service advisor calls "limp mode." I have asked General Motors to give me an even exchange or, in lieu of the fear this vehicle gave me, an upgrade to a Cadillac Escalade IQ.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674419July 18, 2025
POWER TRAIN
Experience hard shifting into park from a stopped position a week or more prior to incident. While driving, several hard shifts were experienced which resulted in the vehicle unable to surpass 30 MPH. CEL illuminated displaying codes: P0747 and P0700. Suspected transmission Valve Body issue. Vehicle was towed to dealership that it was purchased from.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673856July 16, 2025
POWER TRAIN
While towing my travel trailer at 55 mph the truck rear tires locked up causing an alerting situation. The transmission automatically shifted out of tow/haul mode, the CEL illuminated and the following message appeared on the dash "reduced acceleration condition, drive with caution". This event happened a total of 3 times within a 20 mile distance. Because it was a short burst and I was traveling on a straight section of roadway, the risk of accident was moderate. This would have been a high risk of danger if I were on a curving downhill section of roadway. The situation was confirmed by my local dealer through a diagnostic check exhibiting a P0747 and P0700 error code. There were no CELs or other warnings prior to the lockup. The diagnosis was a problem with the transmission valve body. A new valve body was ordered and arrived 14 days later. After the new VB was installed the symptoms appear to be gone after driving about 50 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673337July 14, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673344July 14, 2025
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that the trailer brake control module failed to operate as needed while hauling a trailer, causing the trailer to lose braking capability. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the trailer control module was faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 63,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673108July 13, 2025
POWER TRAIN
10-speed automatic transmission valve body failure at 41k Parts are unavailable nor are replacement transmissions. Dealership says 3 months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673207July 13, 2025
ELECTRICAL SYSTEM
The backup camera stopped working around July 1. I took the vehicle to the dealer and the dealer could not fix the problem. The dealer says GM is aware that some vehicles have their backup camera stop working and is working on a software fix. Backup cameras have been a required safety item on all cars sold in the US since 2018. An inoperable camera thus is a safety risk. There are no warning lights or other messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672926July 11, 2025
ELECTRICAL SYSTEM
There is no sound from the entertainment system, this happens randomly about once a week. The Safty concern is that when this happens there is no sound for anything including directionals, other warnings and this can cause a Safty issue. The only way to have the system work again is to shut the vehicle off for ten minutes and restart. My vehicle has had the software updated at the dealership about every three months since I purchased it, and to no avail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672558July 10, 2025
POWER TRAIN, ENGINE
Component/System Failed: Power Train – specifically, the #6 lifter failed and is available for inspection upon request. Safety Risk: The failure caused noticeable engine misfiring, loss of power, and abnormal ticking sounds, which could potentially lead to engine stalling while driving. This creates a serious safety risk, especially during highway driving or merging situations. Confirmation of Problem: The issue was confirmed by a certified GM dealership technician, who diagnosed the failure of the #6 lifter. They advised that the lifter and potentially the camshaft need replacement. Inspection: The vehicle has been inspected by the dealership service department. No inspection has been conducted by police or insurance at this time. Warning Signs: Prior to failure, there were no warning lamps. However, the vehicle began exhibiting a noticeable ticking noise followed by rough idling and reduced performance approximately 71,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672415July 10, 2025
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672139July 9, 2025
ENGINE
Supporting Facts: • Unknown [XXX] bought a 2024 Chevy Silverado 1500 Crew ZR2 4WD VIN: [XXX] at C. Harper Chevrolet, [XXX] [XXX], Deal# [XXX], Paid $78.211.16 ➢ GM ordered a stop sales on April 2025 on all the dealer lots. They sold it to [XXX] after the stop sales was issued. ( No engine, Crankshaft Position Sensor Diagnostics recall inspection or 40 Wgt. oil change was issued. This was required before sales. (Recall N252494001) Release date: April 2025. I requested twice at two chevy dealerships for the engine to be inspected and fixed. No resolution was provided and they refused to fix it. ➢ GM issued a recall for Chevy Silverado 1500 equipped with the 6.2-liter V-8 gasoline engine. ➢ NHTSA.gov website “Part 573 Safety Recall Report”. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672240July 9, 2025
POWER TRAIN, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 91 MPH, the vehicle was shaking erratically. No warning light was illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that it might take a week to complete the diagnostic testing. In addition, the contact stated while driving at an undisclosed speed, the tailgate independently unlatched. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that the tailgate switch would be replaced, however the part was on order. The contact stated that the tailgate switch was not replaced. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the failure was intermittent but had occurred four times. The contact stated that tools and other items were lost because of the failure. In addition, the contact stated that on one occasion the tailgate independently unlatched, and the tailgate almost struck the vehicle behind the contact's vehicle. The contact stated that the vehicle was taken to several different dealers because of the persistent failures. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672292July 9, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671460July 6, 2025
POWER TRAIN
Lost the high gears on the interstate. Had keep it under 60 to keep RPMs under 4000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671305July 5, 2025
STRUCTURE:BODY
The tailgate releases on its own multiple times a day. Once it’s down, you can hear it attempt to do it again and the lights flash. It drained the battery also
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671088July 3, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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