Chevrolet Silverado Complaints (2016)

976 consumer complaints on file.

#11516042April 7, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2016 Chevrolet Silverado 2500. The contact stated while driving approximately 65 MPH, the vehicle lost motive power, stalled, and stopped in the middle of the roadway. The contact stated that there were unknown warning lights illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the high-pressure fuel pump needed to be replaced. The vehicle had not been repaired due to a national backorder on the part. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 21E101000 (Fuel System, Diesel). The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515705April 6, 2023
POWER TRAIN, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was driving in a state Highway when without warning in traffic my truck stopped driving but the engine was still going. I have been to the dealer and complained about electronics like the radio just ceasing to work and the display unit as well as the erratic shift pattern of the transmission 3 times . Thankfully no one was injured and it was late night/ early morning hours, in moderate traffic we might have been injured. Upon looking at blogs and forums online and I am not the only one with these issues, it is a very costly repair. I was told by the mechanic he has another vehicle like mine for the same issue and apparently it’s related to the torque converter (in his words “most are problematic and inadequate from the factory” and the way the engine runs on less cylinders which in turn destroyed the valve body and pump in the transmission. The repair will end up costing me over $6000 now. I really just don’t want anyone injured as well as taken advantage of.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515275April 3, 2023
SERVICE BRAKES, POWER TRAIN
Barking system. it seams like when I’m in the city the brakes will not engage properly, at some point I’ve had to use the emergency brake to stop. on the freeway the brakes work good but when running at low rpm it’s like the brakes go to the floor and the truck is still moving. I went to get my brakes inspected and brake pads are still good, brake fluid was good. They told me to bring it in when the brakes fail again so they could see what was happening. Transmission was replace at 65000 miles because of a faulty torque converter
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514927April 1, 2023
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
POWER STEERING FAILED FOR THE SECOND TIME. FIRST TIME DEALER "FLASHED" ECU AND SOLVED THE PROBLEM. SECOND TIME THE ECU HAS BEEN DETERMINED TO BE BURNED OUT. NOT JUST BURNED OUT BUT NOT EASILY REPLACEABLE AS IT IS WELDED TO THE RACK AND PINION STEERING! ACCORDING TO THE VIN ON THE TRUCK IT SHOULDN'T EVEN NEED THE RECALL. IF NOT, THEN PLEASE TELL ME WHAT WOULD CAUSE SUCH A CATASTROPHIC FAILURE IN A VEHICLE WITH 26,000 MILES ON IT. DOES IT TAKE SOMEONES' DEATH TO BE WORTHY OF A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514871March 31, 2023
ENGINE
Transmission failure at 141,000 miles while driving on highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513543March 24, 2023
POWER TRAIN
The vehicle only has 118,000 miles on it and the transmission cooler lines are leaking and now I have a hard shift from 1st to 2nd gear and the same when the vehicle is downshifting as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513322March 22, 2023
ENGINE
I developed a oil leak in my oil cooling lines. I don't know why there is a recall for the 2019 Silverado and not my 2016 for the same problem. I reference GM Customer Satisfaction Program number: N212326940.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512888March 20, 2023
POWER TRAIN, ENGINE
The lifters on one side of my engine failed. This is due to the AFM(Active fuel management) system that GM had in its vehicles from 2016-2021. My truck is a V8 motor and the AFM system drops the motor to 4 cylinders during periods that the vehicle is in stop or coasting. Overtime the lifters in the engine wear out causing the engine to fail. I barely made it to the dealer to fix the issue as I lost full power in the engine nearly causing me to have an accident. The only notification I got was check engine light started blinking mid-stream on my way to work. The cost to repair lifters is extremely high and that is the reason why GM hasn't issued a recall yet. There are thousands of cases of failed lifters in my research online. GM knew this was a problem as they have quit using the AFM feature in all of their vehicles. My servicer at my dealership even told me that they have seen this problem on multiple occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512697March 19, 2023
SERVICE BRAKES
No brakes at low speed. Problem persists after recall. Needs a vacuum pump. Known problem with Chevrolet and they won’t replace it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512523March 18, 2023
POWER TRAIN, ELECTRICAL SYSTEM
Have taken vehicle to dealership for service and they completed their 21 point inspection and never seem to find the electrical problem or the transmission issue, no transmission has completely stopped working. Shifting hard and truck will not move at times or will only travel at only 8 miles per hour.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512127March 16, 2023
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) and the Electronic Brake Control Module (EBCM) was reprogrammed; however, the pump failed. The manufacturer was made aware of the failure. The failure mileage was 168,553.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512018March 15, 2023
STEERING
Steering gear box. Truck only has 18k as it is our recreation vehicle. Steering has extreme play as much as 3”. I’ve read where this is and issue with Chevy Silverado 2500 2016. Truck is becoming dangerous to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510920March 9, 2023
FUEL/PROPULSION SYSTEM
Engine light came on and the code shows fuel module control
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510951March 9, 2023
POWER TRAIN
The contact's son owns a 2016 Chevrolet Silverado 1500. The contact stated that while at a complete stop, the vehicle intermittently hesitated upon the depression of the accelerator pedal with the check engine warning light illuminated. The dealer was notified of the failure and provided an estimate for a diagnostic test. The manufacturer was also notified of the failure but referred the owner back to the dealer. The vehicle was not repaired. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510335March 6, 2023
SEAT BELTS
The drivers side seat belt has detached from the anchor on the seat. The cable has pulled out of the crimp on the belt portion of the seat belt / shoulder harness assembly. I have not contacted the dealer about this issue. There was a recall for "certain" Silverado about this condition but my vehicle is not showing up on the GM website as being inlcuded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510272March 5, 2023
POWER TRAIN
6L80 Transmission blew gears 1-3 at 84,000 miles under normal load. Extended warranty replaced the transmission with rebuilt one and it is slipping and overheating after four months of normal driving. Extended warranty will not cover again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510096March 3, 2023
ELECTRICAL SYSTEM
Truck turns off when going in reverse, sometimes when brake is applied, sometimes when turning left and when left turn signal is on. It usually happened when stopping at a traffic stop or light or when turning left. This time it turned off when changing lanes on the freeway and almost caused a pile up. It was scary and it could have caused a lot of unnecessary mishaps. What happens is the engine turns off completely for a couple of seconds and turns back on. It feels like its a battery cable issue or some bad connection. The problem is the dealer cannot replicate the problem. Sometimes it happens often sometimes it happens every other day. So far I know a couple of other Chevy Silverado owners who have the same problem. I have a video of this problem if you need to see. My name is [XXX]. Email is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508484February 22, 2023
UNKNOWN OR OTHER
The air conditioning system is faulty as ac condenser is cracked and released freon. I was in south Florida with no ac. I've seen class action suits against GMC, as this is a known issue. Why can't this be fixed by them and not pass costs on to the owners ? Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507918February 17, 2023
FUEL/PROPULSION SYSTEM, ENGINE
Only way I found out that fuel pump wasn’t working was due to transmission problems with sensor and having to get the whole harness replace as well as the Moyer I had to get the motor replaced as well engine light kept coming out and truck felt lost of power and would waste gas a lot, safety wise I was afraid it’d break down in the middle of road with my family trucks been having problems since I’ve got it with motor and transmission and fuel pump problems , yes problems have been confirmed with dealers but dealers just say they fixed it but continued to have problems so I took it to certified shop and having them fix the fuel pump and transmission problem, as of I know the truck has been inspected by warranty company, yes they’re were warnings like engine lights ABS lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507729February 16, 2023
POWER TRAIN
My truck has 123,700 miles on it. I took my truck to M&T auto mechanic in Grandville, Michigan. They advised me I need a new transmission. I bought my Truck from Berger Chevolet in Grandville, Michigan with zero issues. It had 59,000 miles on it when I bought it used. I have taken very good of this truck and I do not pull anything with it. I feel I should have gotten many more miles out of the transmission. I feel General Motors is at fault for this. Can anyone help me out with this issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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