Chevrolet Silverado Complaints (2024)

543 consumer complaints on file.

#11687393September 15, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Engine was making noise and ultimately stopped responding when I would push the gas, leaving me stranded on the side of the road. Luckily, I was able to get the vehicle off the road in time to not cause an accident. The vehicle could have stalled and seized up in the middle of the highway. This problem has been confirmed by the dealer in the attached work order invoices. It has not been inspected by anyone other than the Mountain Chevrolet dealership, to my knowledge. The dealership has the vehicle running again, but is not able to confirm if the 'new' engine in my vehicle is the one address the recall issue, reference number N252494000. Additionally, this vehicle broke down again two months later for a related issue per the additional service invoice attached. For all of these, GM has not been willing to pay for the full value of the rentals for each service, totaling over 60 days without my vehicle. I've requested this through the GM Customer Care to no avail. I would also like to receive confirmation that the 'repaired' engine in my vehicle resolves this open recall concern. I've been stranded on the side of the road twice now with this newer vehicle and would love some assurance from them. At a minimum I want GM to pay for the full value of the rental cars. For the record, I also requested GM buy-back the vehicle which they have rejected my request. Any help you can provide is appreciated. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687225September 14, 2025
STRUCTURE:BODY
The front trunk latch mechanism repeatedly fails. When this occurs, the vehicle believes the trunk is open and will not let you drive in normal mode. It forces you to proceed in limp mode which is dangerous. The 12v battery has to be reset to have the sensor redetect the close latch. Reports from multiple forum sources show this to be a widespread problem and currently dealer are replacing with the same mechanism and the problems reoccur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686831September 12, 2025
STRUCTURE, TRAILER HITCHES
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the trailer hitch detached. The contact stated that the failure occurred while a trailer was hitched to the vehicle. The contact stated that the failure caused damage to the trailer and a hole in the bed of the vehicle. In addition, the contact performed an inspection of the vehicle and noticed that the trailer hitch was not properly welded. The vehicle was taken to an independent mechanic, where it was confirmed that the metal hitch was not penetrated. The vehicle was taken to the dealer, where the vehicle was diagnosed. The contact was informed that the results could not be disclosed to the contact. The contact stated that because of the failure and not knowing the safety of the vehicle, the vehicle had not been driven since. The manufacturer was made aware of the failure, and a case was filed. The manufacturer requested a third-party investigation. The contact was requested to take the vehicle to the dealer. The manufacturer requested that the vehicle be taken to the dealer so that the third-party investigation could be performed. The vehicle was picked up by the dealer. The contact was informed that the investigation was completed; however, the results were not shared with the contact. The failure mileage was 29,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686564September 11, 2025
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at various speeds on several occasions, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road, and the vehicle was restarted. The vehicle was taken to the dealer, where the fuel pump and the fuel pump module were replaced; however, the failure worsened. The contact stated that while driving at 45 MPH, the vehicle stalled. The contact was able to pull over to the side road. The vehicle failed to restart and was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686367September 10, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at 40 MPH, there was a chirping sound coming from the engine. A dealer was contacted. The contact pulled over to the right side of the road and waited for tow truck assistance. The vehicle was towed to the residence and then towed to the dealer the following day to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred at least two or three times per week. The contact related the failure to NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 27,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685797September 8, 2025
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
These incidents are unrelated: 1) Multiple times the Adaptive cruise brakes when no object is in front of the vehicle. Almost causing the vehicle behind to rear end you. 2) Engine failure while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683374August 27, 2025
POWER TRAIN
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while driving at various speeds, the vehicle lost motive power and decelerated. The vehicle was taken to the local dealer to be diagnosed, and it was determined that the transmission valve body was faulty. The valve body was replaced and reprogrammed, but immediately after retrieving the vehicle, the failure reoccurred while driving approximately 45 MPH. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682878August 25, 2025
ENGINE
i have a 2024 Silverado 6.2L. while driving the engine made some scratching/chirping sounds. then it felt like the wheels locked up momentarily. when i got pulled over the engine was chirping and slightly knocking. then the engine stalled. I know there is an active recall for 2021 to 2024 L87 6.2L engines, but the recall did not show up on my vin. everything i read states that any L87 produced after June of 2024 was not affected but my engine is damaged just like the ones in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682545August 23, 2025
FUEL/PROPULSION SYSTEM
The fuel pump inside the tank shorted out and left us stranded. This is the same pump that was used on the the 2022 Duramax systems however they upped the fuel pressure on the 2024 refresh and it has become a known problem of shorting out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682084August 21, 2025
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP, FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
The contact owns a 2024 Chevrolet Silverado 3500. The contact stated that while driving at various speeds, the vehicle hesitated, and the transmission failed to properly shift. The vehicle was taken to the local dealer, who discovered metal shavings inside the fuel filter and diagnosed that the High-Pressure Fuel Pump was faulty and needed to be replaced. The high-pressure fuel pump was replaced, and the vehicle was repaired. Later, while hauling a trailer on the highway, the vehicle unexpectedly stalled. The vehicle was towed to the dealer, who diagnosed that the fuel pump control module had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681573August 19, 2025
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
The contact owns a 2024 Chevrolet Silverado 3500. The contact stated that while driving 30 MPH and attempting to depress the brake pedal, the message “Trailer Brakes Disabled” was displayed. A dealer was contacted. The vehicle was taken to the dealer, and the contact was informed the contact the vehicle was operating as designed, and that neither the vehicle nor the trailer would be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681681August 19, 2025
STRUCTURE:BODY, UNKNOWN OR OTHER
The soft tonneau cover that was installed on the vehicle was faulty and became detached from the metal tension bar and cant be reattached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680846August 15, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, there was a loud ticking sound coming from the engine compartment. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680514August 13, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, ELECTRICAL SYSTEM
Truck will randomly throw codes for service 4wd and forward collision unavailable, rear cross traffic unavailable, lane departure will not work, auto high beams not work, and if parked position truck will not release Park brake making truck unable to be moved. Truck has been in and out of certified dealer 3 times and problems still occurring at random. Dealer has stated they are not able to duplicate issues and can't do anything. Issues happening pose risk while driving when codes come on making all standard safety features not to work in event of a accident. Also making truck not mobile when Park brake sets in event of accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677674July 31, 2025
POWER TRAIN, UNKNOWN OR OTHER
The differential, front right axil "housing" is rusted to the point that it is pitting. The rust completely covers the entire right axil housing and does not come close to matching the light corrosion when compared to the rest of the differential or anywhere else on the vehicle. These indicators lead me to believe the housing was in a corrosive environment prior to being installed onto the differential where both the internal and external surfaces of the housing were exposed to same corrosive environment. Several concerns: If the inside of the axil housing is rusted as bad as the outside, the integrity of the axil has been compromised; Internal rust contamination will lead to premature failure; the housing was not properly heat-treated; no vehicle should be delivered brand new with this level of rust on any part. The issue was pointed out to GM shortly after purchased new. The vehicle has been kept in a non-corrosive environment since it was purchased, and GM refuses to assess the internal integrity of the axil housing and refuse to install a new housing. I am cautious about towing heavy loads since I do not want risk towing 21,000 lbs. if or when the housing fails. I have seen other Silverado, 2500 HDs with the same issue. As an experienced Airframe and Powerplant mechanic with automotive experience, I would never allow a vehicle to operate with this level of contamination unless I could confirm the integrity of the housing via nondestructive inspection and thickness measurements. Or should I just start towing and wait to see if it fails?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676878July 29, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 Chevrolet Silverado 1500. The contact called to inquire about NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling) however, the VIN was not included. The contact believed that the vehicle should have been included in the recall based on the chassis number; however, the manufacturer declined based on the VIN, even though the part number matched the recalled part. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not included int the recall. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676950July 29, 2025
POWER TRAIN
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that while driving at 45 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. An unknown warning light illuminated, and a transmission message was displayed. In addition, the RPM was fluctuating. The vehicle was taken to the dealer, where it was diagnosed that the transmission valve body needed to be replaced. The vehicle was not repaired because the part for the repair was not available. The vehicle remained with the dealer unrepaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676695July 28, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
07/28/2025 10:35am, We had just pulled onto an Interstate ramp and the engine powered down and the dashboard began flashing errors, service engine soon light came on. The following errors were displayed: Reduce speed to 62 mph, brake system failure, Service traction control, Service ESC, Service steering column lock, Trailer brakes disabled service required. I had no brakes and had to pump them to get stopped. I was able to pull to the side of the road and shut off the engine. I called dealer and reported issue as this occurred last Tuesday. They advised to bring the vehicle in at 0800 tomorrow. I restarted the vehicle and system reset and I was able to continue. At 12:58pm, I pulled off the interstate ramp onto a county road and the engine powered down again and displayed the same errors. The brakes did not fail this time and I was able to get home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676409July 26, 2025
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
On Tuesday we pulled out into traffic and the truck shuddered and I heard a pop. The air conditioner went out and then a plethora of warnings along with the service engine light popped up on the dash. The brakes stopped working and the truck went into a low idle almost causing the vehicle behind us to rear end us. Error messages were as follows: Brake failure do not go above 62mph, trailer brake failure, steering column needs serviced, service ecs and several others. I was able to get the vehicle back home and called for service at Green Chevy in Peoria, IL I was able to shut the vehicle off and restart it and all error codes were gone. I spoke with the dealer and took it to them. They advised it was a module issue and would reprogram it. It took 2 days and my vehicle is back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675505July 23, 2025
VISIBILITY/WIPER
The exterior passenger side mirror is manufactured with flat glass and not convex glass. The flat glass field of view is not nearly wide enough for this large truck. This flat glass combined with the width (distance from the driver's head/eyes to the passenger door mirror), height, and length of the truck creates a substantial risk for an accident while traveling on any roadway or even maneuvering while parking. It is impossible to adjust the flat glass mirror to bring a smaller car to the right side of this truck into the driver's field of view, and at the same time, approaching traffic from the right rear. This is particularly dangerous when needing to make a quick "glance and maneuver". GM Parts has advised there is no alternative replacement mirror for this truck. Replacing the flat glass mirror on the passenger side with the commonly used passenger convex mirror glass would correct this hazardous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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