Chevrolet Silverado Complaints (2014)

1,611 consumer complaints on file.

#11518551April 23, 2023
SUSPENSION, UNKNOWN OR OTHER
My vehicle has approx 50,000 miles and the right rear shock tower, mounted to frame, rusted and broke away from the frame.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518167April 20, 2023
POWER TRAIN, UNKNOWN OR OTHER
Transmission failing at 130k miles. Warning if car driving weird and then after 2 days I’m stopped in traffic go to hit the gas and nothing. Truck wouldn’t move. The 2015 has a transmission recall. A/C failing to work for the last 1.6 years. Inconvenience and apparently a common issue in the 2014 Silverado. Should be a recall since it’s so common.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517633April 18, 2023
SERVICE BRAKES
About 2 years after purchased (~2016), I was driving slowly in a parking lot and turned into a parking space. The brake pedal became very hard to press and the truck would not stop. I had to push extremely hard to get it to stop. I backed up and experienced the same problem. I put it in park, then the problem went away. There were no warning lights or indicators of a problem. I got a notice for a recall and took it into the dealer for repair in 2019. From 2019 through 2022, I have had 4 to 5 more incidents of the same problem. It seems to repeat when I slow down to a slow crawl with a trailer for added weight. I push the brakes while crawling and then the brake pedal gets hard to push and I loose brakes. Extremely dangerous, especially with added weight on a slight decline. I have found multiple instances with other customers reporting the same problem. Currently in contact with Chevy to resolve. I have reported the problem twice to the dealer and once to the "Customer Satisfaction" hotline. Chevy has confirmed that a recall was performed on the vehicle in 2019, but they cannot provide any information that the recall work fixed the problem or if they even tested that the fix was performed properly. Furthermore, they only report a "reprogramming" was done. No other work reported by Chevy, though, there are comments from other customers that a vacuum pump recall exists. They have yet to resolve the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517290April 16, 2023
STRUCTURE:BODY
Paint peeling all over vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515779April 6, 2023
ELECTRICAL SYSTEM
Radio shuts off and turns on randomly its weird
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514736March 31, 2023
VISIBILITY
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the remote start feature was activated, and smoke was seen coming from the rear passenger’s window. The rear passenger’s side window then shattered. The vehicle was taken to a dealer, where it was diagnosed but no cause for the failure was found. The contact believed that the failure might be associated with an unknown recall. The manufacturer was notified of the failure. The failure mileage was 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514241March 28, 2023
STEERING
In a slow speed left hand turn, the vehicle shut down and power steering assist stopped working. It left me in the middle of the road on a busy thoroughfare. It has happened before. Sometimes the vehicle does not shut off, but will temporarly loose power steering, meaning you have apply the brakes and stop wherever you are: parking lot, highway, interstate. Records show that a recall, (N172085440), was issued for this problem and that a repair was completed 6/29/2017, approximately 2 months before I bought the vehicle. It is very scary to get stranded in the middle of a busy intersection! Our safety was certainly put at risk!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513802March 26, 2023
ENGINE, SERVICE BRAKES, POWER TRAIN
BRAKING SYSTEM!!! YES AVALIABLE FOR INSPECTION ANYTIME. WHEN TRAVELING NO MATTER THE SPEED WHEN APPLYING THE BRAKES NO MATTER THE SITUATION THE BRAKES DONT WORK THE PEDAL FEELS REAL HARD TO PUSH FOR A MAN OF MY STATURE 6'1" 265 PDS. 1ST TIME WAS GETTING HOME AND THE PEDAL GOES HARD AND BRAKES DONT WORK. THIS HAS HAPPENED NUMEROUS NUMEROUS TIMES IN DRIVE THRUS, INTERSECTIONS, STOP LIGHTS AND STOP SIGN'S, HOME ALMOST TAKING OUT THE GARAGE DOOR ALMOST RUNNING MY KIDS OVER!!!! HUGH PROBLEMS RESPECTIVELY IF THAT WERE TO EVER HAPPEN. THIS IS A MANUFACTURER PROBLEM AND OWNER NIGHTMARES THAT NEEDS TO BE FIXED BEFORE SERIOUS INJURIES HAPPEN... 2NDLY, THE ENGINE LIFTERS &TRANSMISSION IS ANOTHER HUGH PROBLEM FOR A PERSON WHO WORKS EXTREMELY HARD FOR EVERTHING HE OWNS AND TAKES CARE OF HIS VEHICLE VERY METICULOUSLY BECAUSE OF HOW HARD I WORKED FOR EVERY PENNY TO BUY MY ALL-TIME FAVORITE TRUCKS!!! IVE OWNED MANY SILVERADO'S OVER MY 47YRS OF LIFE AND NEVER HAVE I BEEN SO DISAPPOINTED IN A VEHICLE FOR MANUFACTURER FLAWS AT THE PURCHASER'S EXPENSE!!!!! AND WE THE PURCHASER'S ARE NOT TALKING NICKLES AND DIMES EITHER!!!!! THOUSANDS AFTER WE PAID HARD EARNED TENS OF THOUSANDS TO PURCHASE THE XXXXXX OF XXXX AND IT KILLS ME TO SAY THAT BUT ITS WHAT I FEEL AFTER A LIFETIME OF LOYALTY TO SILVERADO'S AND THE PEOPLE THAT MANUFACTURE THEM. YOU MUST ADDRESS EVERY MAJOR PROBLEM AND YYYOOOOOUUUU KNOW WHAT THEY ARE!!!!! IF A RECALL IS NOT DONE FOR NO FAULT OF OURS THE LOYAL PEOPLE THAT LOVE OUR TRUCKS I WILL NOT FOR THE REST OF MY DAYS ON THIS BEATIFUL PLANET EVER BY A GM PRODUCT AGAIN. AND I BELIEVE SO MANY LOYAL OTHERS WILL FOLLOW SUIT. DO WHAT'S RIGHT AND WE ALL WIN IN THE END. OR YOU, YES YOU, WILL LOSE!!!!!!!!!!!!!!!!!! STAND BEHIND YOUR PRODUCT LIKE WE HAVE, SOME ALL OUR LIVES OR MAY CARMA HAVE ITS WAY WITH YOU AND WE WILL STAND BY JUST AS YOU AND DO NOTHING. AS FOR THE IMPORTANT QUESTIONS THAT COME AFTER THIS SECTION IT HAS BEEN HAPPING FOR YEARS! THANKS 4YOUR MONEY SORRY ABOUT YOUR LUCK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11512863March 20, 2023
SUSPENSION
2014 Silverado frame has coating defect. Verified by a former Chevy employee. Frame us completely rusted and splitting and cracked. Just found this out and was told it could suddenly fail. The mechanic said I need to either fix immediately or get another car. This truck was bought and serviced by Best Chevrolet, and they never recalled anything or informed/warned me about it. There is a rich history of these 2014 frame rust defects across the web. I would have never known had the last mechanic not informed me. There are no warning on the vehicle for this. This truck has been well cared for. I have two kids with serious chronic diseases. I can’t afford to fix or replace.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512502March 18, 2023
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
Heavy smell of gasoline in the cab and the bed of my truck as well as outside of the truck began on February 23, 2023. The truck is also harder to turn over or start since the smell has begun. Due to the gasoline smell, it is causing a nauseous feeling, severe headaches, coughing and a red flush over my wife’s face when she is in the truck. The transmission line leak has been leaking for quite some time and I have to replace the transmission fluid a least a quart of fluid every two weeks. I was not notified of the Safety Recalls for the Fuel pump pressure regulator and the Transmission oil cooler line leak/ fire danger on my 2014 Chevrolet Silverado 1500. I have taken my truck to be assessed by the Chevrolet Dealer on 03/13/2023, and they determined that my truck does indeed have both of these Safety Recall problems but that they will not repair them. They stated it is a closed recall and my 95k+ miles were too high. The Safety Recall Bulletin #14121 and #13370A both state no mileage limitation and declare my make and model affected by these Safety Failures. I have paid off the loan to my truck early only to be unable to drive it safely or enjoy it. I have never been late on any of my payments and was proud to pay it off early. This model truck has had several Recalls including an incident with the front wheel falling off due to a mechanical failure, that was shocking and frightening when it happened after only owning it for approx. 2 years. With the Fuel leaking and carbon monoxide, and the transmission fluid leaking, the Dealer should take responsibility and repair these problems that they know are a Safety and Fire issue as stated in the Recall Bulletins and make my vehicle operable again. I am only asking that the Dealership provide me with the Repairs they said are needed to the Failures caused by improper installations and or Faulty equipment from the manufacturer as stated in the Safety Bulletin Recalls.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11511174March 10, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated while the vehicle was parked, the contact started the vehicle with the key fob. The contact stated there was an electrical burning wiring odor before the rear window shattered. The dealer was contacted and stated that the vehicle was previously repaired under an unknown recall. No additional assistance was provided. The manufacturer was contacted and referred the contact to the dealer for assistance. The failure mileage was 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510829March 8, 2023
POWER TRAIN, FUEL SYSTEM, GASOLINE
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the engine was consuming 2-quarts of engine oil every 2 weeks. Additionally, while the vehicle was turned on, the contact smelled an abnormal odor. The contact related the failure to NHTSA Campaign Number: 14V152000 (Power Train). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510443March 6, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Rear Window Defrost Thermal- When the rear defrost is turned out it has a static/sizzling sound and smoke emitting from behind the cover. I have video proof. Now since this problem has begun, it has led to part of the back glass shattering. GM claims this to only be recall on Canadian trucks and that this exact truck does not fall into the recall category and they are not willing to cover the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510118March 4, 2023
ELECTRICAL SYSTEM, STEERING, POWER TRAIN
I bought this truck in Sept 2017 and have had this intermittent problem from the beginning. The first time I noticed the electrical issue was while travelling on the interstate with the cruise control on. When I would use my turn signal to signal a lane change or press the power window switch, the cruise control would go off. This has been reported to the dealer and another repair shop and they were unable to replicate the problem. This electrical issue has evolved over the years to create a significant safety issue. Occasional while driving at slow speed (I have not had this problem occur at highway speed, thankfully) the warning bell and signals would start dinging and flashing error messages. The errors would advise about stabltrak control and power steering assist. The dash lights would flash and the display screen would go blank. Occasionally the truck would die completely. I lost steering control while turning onto my road and almost went into a ditch. Luckily I was going slow (10 - 15 mph) and I was able to stop in time. The truck always restarts once I put it in park and turn the ignition. I took the truck to the dealer and they charged my over $900 to "FOUND LOW VOLTAGE AND HIGH RESISTANCE FROM THE NEGATIVE BATTERY CABLE and REPLACED IT". This did not fix the problem. I have a video of this actually happening and will gladly send it to you. It is a .mp4 file
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510004March 3, 2023
VISIBILITY, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2014 Chevrolet Silverado 1500. The contact stated that the remote start feature on the key fob was used to start the vehicle, which then automatically activated the window defroster. The contact stated that while driving at an undisclosed speed, there was smoke coming from the rear passenger's side window, and then a loud explosion was heard. Additionally, a strong fuel odor was detected while entering the vehicle. The rear passenger's side window shattered; however, no glass fell from the window. There was no impact on the rear passenger's side window that could have caused it to shatter. The vehicle was taken to the dealer, where it was determined that the rear passenger's side window needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510057March 3, 2023
SERVICE BRAKES
Brake pedal gets hard under low speeds. Causes a stopping hazzard in parking lots and drive thrust. This year and model has been recalled for this, but my vin is not coming up as a recall. I worry when I back my boat in the water that my truck wont stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509585February 28, 2023
SERVICE BRAKES
The warning "Service the Trailer Brake System" continues to randomly alarm. This was "fixed" multiple times. The fix takes about 5 minutes under the dash and then work for a few months to a year before it alarms again. It was "fixed" once during the warranty but it continues to be a problem. This is similar to the reoccurring problems that were recalled on the 2022 Chevrolet Silverados.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508549February 22, 2023
UNKNOWN OR OTHER
Frame has failed from rust.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507939February 18, 2023
ELECTRICAL SYSTEM, VISIBILITY/WIPER
On October 29, 2022, I auto-started my 2014 Silverado on a chilly morning. I got in the vehicle approximately 5 minutes later and turned on the ignition. As soon as I turned on the ignition I heard what sounded like a gunshot and I smelled electrical burning. I then realized that the passenger side of my back sliding window had shattered. The rear defroster also smelled like an electrical fire. Upon doing research I found that this is a known issue in the 2014-2019 Silverado's which I was never notified about. I purchased the vehicle used in March of 2021 from Basil Chevrolet in Fredonia, NY. There is currently a full recall in Canada because of the dangerous issue but not in the United States. I reached out to the dealership and Chevrolet but they refuse to do anything about it. I have yet to have the back window replaced and it is taped up but available for examination.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507646February 16, 2023
FUEL/PROPULSION SYSTEM
2014 Chevy Silverado. Drove the truck 0.9 miles from my residence to bank to withdraw money from ATM. Noticed a strong fuel odor when I exited the vehicle. Verified fuel leak while the truck was running. Had the vehicle towed to local Chevrolet dealership where they inspected and confirmed Fuel Leak under the manifold. Removed intake and found low pressure line, at the high pressure is blown off. All 4 retaining tabs were broken and secondary latch was laying off to the side. No warning lamps and no other symptoms were noticed prior to failure. No tampering or previous repairs in area. This is a major safety/fire risk, l am lucky no one was hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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