Chevrolet Silverado Complaints (2012)

360 consumer complaints on file.

#10979074April 18, 2017
ENGINE
ENGINE LIGHT WOULD COME ON AND ENGINE WOULD NOT BE OPERATING PROPERLY.APEARED TO BE MISFIRING. IT WAS TAKEN IN TO THE DEALERSHIP FOUR DIFFERENT TIMES AND DIAGNOSED WITH CYLINDER MISFIRE OIL FOULED SPARK PLUG EACH TIME. PROBLEM PERSISTED UNTIL WE WERE INFORMED BY THE DEALERSHIP AFTER THE WARRANTY EXPIRED IT WOULD NEED A NEW ENGINE. MANUFACTURE AND DEALERSHIP WERE UNHELPFUL AND DID NOT ACCEPT RESPONSIBILITY FOR A DEFECTIVE ENGINE. THERE IS A CLASS ACTION LAWSUIT PENDING FOR THIS MODEL AND TYPE ENGINE WITH OTHERS EXPERIENCING THE SAME PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978768April 17, 2017
TIRES
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500 EQUIPPED WITH REPLACEMENT MICKEY THOMPSON TIRES AND TIRE SIZE: 275/60R20. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT. THE CONTACT DRAGGED 9 OF THE POLES THAT HOLD THE MEDIUM RETAINING CABLES UNTIL IT CAME TO A COMPLETE STOP. THE LEFT SIDE OF THE TRUCK WAS DAMAGED. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SIDE TIRE HAD THE SAME FAILURE A MONTH AFTER THEY WERE PURCHASED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRES WERE REPLACED AT OWNERS EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10971689April 10, 2017
UNKNOWN OR OTHER
CRACKING DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969959April 2, 2017
ENGINE
OIL CONSUMPTION ISSUE WITH 5.3 L V8 ENGINE. USES 4 QTS OF OIL BETWEEN 5000 MILE OIL CHANGE. STARTED AT 95352 MILES WHEN WARNING LIGHT CAME ON SAYING OIL PRESSURE WAS EXTREMELY LOW. FOUND OUT TRUCK ONLY HAD 2 QTS OF OIL LEFT IN IT. OIL LIFE READING WAS STILL AT 7%. THEN ENGINE STARTED FOULING CYLINDER ONE SPARK PLUG NOTICED BY ENGINE CODE AND SLUGGISH DRIVING. DEALER REPLACED, FOULED AGAIN. DEALER REPLACED LEFT VALVE COVER TO FIX, FOULED PLUG AGAIN. DEALER SUGGESTED PISTON RING JOB. NOT DONE DUE TO COST. NOW HAS FOULED PLUG TWO MORE TIMES AND IS STILL USING 4 QTS OIL BETWEEN 5000 MILE OIL CHANGES. ONLY 119816 MILES CURRENLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968671March 27, 2017
UNKNOWN OR OTHER
I HEARD A VIBRATION NOISE COMING FROM MY DASHBOARD FOR OF MY INSTRUMENT PANEL. FURTHER INVESTIGATION REVEALED THAT THE DASHBOARD WAS CRACKING FROM THE FORWARD END RUNNING AFT TOWARD THE STEERING WHEEL. I RESEARCH THIS PROBLEM ON THE INTERNET AND LEARNED THIS MAY BE A SAFETY CONCERN IF THE AIR BAG IS INFLATED. I HEARD THE VIBRATION WHILE DRIVING. WHEN I STOPPED I NOTICED THE CRACKING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968782March 27, 2017
STRUCTURE:BODY
DASHBOARD ON PASSENGERS SIDE HAS TWO CRACKS ABOVE THE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966092March 15, 2017
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, STEERING
WHILE DRIVING ON A FOUR-LANE HIGHWAY TOWING OUR 15,500 LB FIFTH WHEEL, SUDDENLY, WITHOUT ANY WARNING, WE HEARD RATTLING, LOST POWER, AND THE ENGINE SHUT DOWN. THE NOISE AND LOSS OF PROPULSION, POWER STEERING AND POWER BRAKES ALL OCCURRED WITHIN ABOUT 2-3 SECONDS. GRATEFULLY, THE DRIVER HAD THE FORTITUDE TO IMMEDIATELY BEGIN PULLING ONTO THE SHOULDER OF THE SLIGHT DOWNWARD SLOPE ON WHICH WERE WERE DRIVING. LUCKILY, WE WERE ON A STRETCH OF ROAD THAT WAS NOT INCLINED, NOT IN A CONSTRUCTION ZONE WITH BARRIERS, NOT IN A SNOWY MOUNTAIN PASS OR IN OTHER INCLEMENT WEATHER, NOT IN THE LEFT LANE PASSING, ETC. HAD ANY OF THESE FACTORS PREVENTED US FROM SIMPLY PULLING ONTO THE SHOULDER OF THE ROAD, THE POTENTIAL FOR A LIFE THREATENING ACCIDENT WOULD HAVE BEEN SIGNIFICANT. THE CHEVROLET/GM SERVICE CENTER CONFIRMED THE BOSCH CP4 HPFP SUFFERED A CATASTROPHIC FAILURE, DESTROYING THE ENTIRE FUEL SYSTEM OF THE TRUCK. GM IS COVERING PART OF THE REPAIR COSTS (TRUCK IS AT 119,705 MILES), BUT OUR BILL WILL REMAIN SUBSTANTIAL. RESEARCH OF DIESEL, TDI, AND OTHER FORUMS DOCUMENT THIS PROBLEM AS WELL-KNOWN AND BROADER THAN THE EXISTING 9 COMPLAINTS IN THE NHSTA PUBLIC DATABASE AND THE INVESTIGATION OF VW/AUDI. SOME PEOPLE ARE EVEN REPORTING MULTIPLE FAILURES. THE MOST COMMON BELIEVABLE CAUSE OF THE FAILURES SEEMS TO BE A MISMATCH OF LUBRICITY SPECS BETWEEN THE BOSCH CP4 AND THE DIESEL FUEL IN THE U.S. PLEASE OPEN AN INVESTIGATION, AND ORDER GM, FORD, VW, BOSCH AND OTHERS TO RECALL THESE VEHICLES TO PROVIDE THE NECESSARY REPAIRS. ALSO PLEASE MANDATE, TO THE EXTENT YOU'RE ABLE, REIMBURSEMENT TO THOSE OF US PAYING FOR REPAIRS TODAY. I HAVE READ, BUT HAVE NOT BEEN ABLE TO CONFIRM, THAT VW EXTENDED THE WARRANTY TO 120K MILES. THIS SEEMS LIKE A MINIMUM (MORE IS BETTER) STEP, AND IT SHOULD BE RETROACTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955592February 20, 2017
FUEL/PROPULSION SYSTEM
I HAVE A 2012 SILVERADO THAT HAD AN ENGINE LIGHT GO ON. TOOK TO THE DEALER (CARBONE CHEVY, YORKVILLE NY) THE PROBLEM WAS AN AIR LEAK IN THE FUEL SYSTEM. THE FIX, REPLACE GAS TANK AND SENDING UNIT, $900. I ASKED ABOUT THE WARRANTY, AND I WAS TOLD PAST MILEAGE, I'M AT 39000. I DIDN'T BELIEVE THIS COULD BE POSSIBLE THAT A 4-YEAR-OLD TRUCK COULD ROT OUT SO SOON THAT THERE MUST BE A PROBLEM WITH THESE TANKS. I CALLED GM TO ASK, AND THE WOMAN COULD NOT HAVE CARED LESS JUST LISTEN TO ME COMPLAIN AND SAID SHE WOULD CALL THE CUSTOMER EXPERIENCE PERSON AT THE DEALERSHIP TO CONTACT ME. THAT DIDN'T HAPPEN. ALSO SAID THAT THE CORROSION WARRANTY DOESN'T COVER TANKS AND IT'S UP TO ME TO PAY FOR THIS. I SPENT $36000 ON THIS TRUCK AND DIDN'T HAVE A SCRATCH ON IT BUT NOW FIND OUT IT IS ROTTING THROUGH LIKE A TIN CAN. MY QUESTIONS ARE; SHOULD THIS HAVE BEEN COVERED OR RECALLED? IS THERE ANYTHING YOU CAN DO TO HELP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955135February 16, 2017
SEATS, UNKNOWN OR OTHER
THE SILVERADO DASH MELTS AND CRACKS. ON THEIR SITE THERE IS A STATEMENT THAT THE CRACKS CAN BREAK LOOSE AND CAUSE INJURIES BUT THE RECALL WAS DISCONTINUED. THE PASSENGER SEAT LEAKS FUEL AND THEY REFUSED TO CORRECT THAT. VEHICLES ARE VERY NOISY, WE HAVE TO TALK LOUD OR TURN THE RADIO UP TO HEAR. I MOTION AND STATIONARY. PURCHASED NEW IN 2012. THESE ARE KNOWN ISSUES AND THE DEALER AND THE COMPANY'S HEADQUARTERS STATED THEY ARE KNOWN ISSUES BUT THERE ARE NOT ANY RECALLS AND WOULD NOT REPLACE OR GIVE ANY DISCOUNT IN FIXING THE DEFECTS. I HAVE TALKED TO THE HEADQUARTERS DOWN TO THE LOCAL DEALERS AND NO RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944563January 12, 2017
STEERING
STARTED LEAKING FLUID UNDER THE FRONT OF TRUCK MECHANIC CHECKED IT OUT AND FLUID WAS COMING OUT OF STEERING FILLING BOOT FULL OF FLUID SEAL GAVE OUT RAPID STEERING SHOCK AT 46,000 MILES ON TRUCK NO WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938421December 29, 2016
UNKNOWN OR OTHER
DASH IS CRACKING ALL OVER NEAR AIRBAG 3GCPCSE02CG139623
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936696December 21, 2016
UNKNOWN OR OTHER
DASH CRACKED ABOVE THE INSTRUMENT PANEL AND LEFT CORNER OF THE PASSENGER AIRBAG. VEHICLE WAS STATIONARY AND WHEN I CAME OUT I NOTICED THE CRACK IN THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936256December 19, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 2500. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS METAL CONTAMINATION IN THE FUEL SYSTEM DUE TO A FUEL PUMP FRACTURING IN THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935349December 14, 2016
UNKNOWN OR OTHER
FEW CRACKS ON DASHBOARD WORRIED ABOUT ONE CRACK ABOVE THE PASSENGER AIR BACK I DID CALL GM NOTHTING HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934619December 12, 2016
UNKNOWN OR OTHER
DASH CRACKED BEHIND INSTRUMENT PANEL AT APPROXIMATELY 60,000 MILES. CONCERNED ABOUT SHRAPNEL SHOULD AIR BAGS DEPLOY....THIS IS A COMMON PROBLEM FROM 2007-2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933965December 8, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MY TRUCK SHOULD HAVE NO ISSUES AS I FOLLOW THE MAINTENANCE SCHEDULE AND TAKE GOOD CARE OF MY VEHICLE BUT IT HAS HAPPENED TWICE WHERE I WAS IN THE MIDDLE OF THE INTERSTATE WHEN MY VEHICLE DISPLAYED THE CHECK ENGINE LIGHT, TRACTION OFF, STABILTRAC OFF, THE AIRVENTS STOPPED BLOWING COOL AIR AND RELEASED HUMIDITY, BRAKES WERE NOT FUNCTIONING PROPERLY (HARD TO ACTUALLY BREAK), STEERING WHEEL/POWER STEERING WAS MALFUNCTIONING MAKING IT ALMOST IMPOSSIBLE TO TURN OR GET OUT OF TRAFFIC AND IT SEEMS THE VEHICLE JUST DECIDED TO SUDDENLY STALL WHILE IN MOTION. I WAS VERY LUCKY DUE TO SUDDEN HIGH RISK OF A VEHICLE CRASH AND WAS ABLE TO PULL OVER WITHOUT GETTING ANYONE HURT. I TURNED THE VEHICLE OFF ONCE I GOT IN PARK AND LOOKED UNDER THE HOOD, EVERYTHING WAS FINE SHOWING NO ISSUES BUT I WENT TO START THE VEHICLE AND IT DID NOT CRANK OR TRY TO TURN OVER BUT ALL ELECTRONICS/LIGHTS WERE STILL WORKING. I CHECK ALL FLUID LEVELS, ALL WAS FINE AND THEN I WENT TO TRY ONE MORE TIME TO START THE VEHICLE. TO MY SURPRISE, IT STARTED UP JUST FINE AND WITH ONLY THE CHECK ENGINE LIGHT ON AND NOT READING ANY OTHER MESSAGES. ALL FUNCTIONS WERE WORKING PROPERLY BUT I WAS TOO SCARED TO GO ANYWHERE WITHOUT HAVING AN IDEA WHAT JUST HAPPENED. I WENT TO THE CLOSEST TRUSTED AUTO PLACE THAT WOULD BE ABLE TO USE A SCANNER TO FIND THE TROUBLE CODES OF MY CHECK ENGINE LIGHT. THE CODE WAS FOR A MALFUNCTION WITH THE INTERNAL CONTROL MODULE (CODE: P0601). THIS HAS HAPPENED TO ME TWICE IN THE LAST WEEK AND ITS VERY SCARY TO FEEL AT RISK FOR A SUDDEN MALFUNCTION TO CAUSE A CRASH. AFTER RESEARCHING, I NOTICED THAT THERE WAS A RECALL BULLETIN NO: 14515B, THAT HAD COVERED PRETTY MUCH THE SAME ISSUES AND FOR MY VEHICLE'S YEAR/MODEL. MY VIN DIDN'T REGISTER FOR ANY RECALLS, I DON'T UNDERSTAND HOW OTHER VEHICLES ARE GETTING QUALIFIED IN ORDER TO PREVENT THE SAME ISSUES I'M EXPERIENCING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930233December 6, 2016
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING DOWN HIGHWAY AT 70 MPH, STABILITRAC LIGHT COMES ON AND TRUCK RAPIDLY GRABS TO THE RIGHT AND SUDDENLY YOU ARE ON THE SHOULDER FIGHTING TO GET BACK ON ROAD, TRUCK ALSO STARTS TO DECELERATE AND HARD TO ACCELERATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927099November 20, 2016
UNKNOWN OR OTHER
DASHBOARD HAS DEVELOPED CRACKS IN CERTAIN AREAS, INCLUDING AROUND THE PASSENGER AIRBAG, AND THE MIDDLE SECTION IS FLIMSY AND ABLE TO BE PULLED UP OR PUSHED DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924777November 7, 2016
POWER TRAIN, UNKNOWN OR OTHER
I FOUGHT GM ON THIS FOR 7 MONTHS. AND DID SO 30 DAYS FROM MY PURCHASE DATE. WHEN I SLOW DOWN MY TRUCK MAKES A HORRIBLE CLUNKING NOISE. AND WILL REV UP IN A SENSE AND PUSH YOU FORWARD. MOST OF THE TIME IT'S ONLY PROBABLY A FOOD BUT OTHER TIMES I HAS CAUSED ME TO GO THROUGH STOP SIGNS. LUCKILY NO ONE IS THERE BUT I FEAR THAT WHEN I HAVE MY FIANCE AND 3 KIDS IN THE TRUCK I MAY GET PUSHED FORWARD AND T BONED. OR I MAY GO INTO SOMEONE IN FRONT OF ME. OR INTO A FENCE. AND THEY SAY IT'S NORMAL EVERY TIME. BUT IT'S GETTING WORSE AND MY THING IS IS IF IT'S NORMAL.. THEN IT'S A SERIOUS ISSUE. I HAVE READ REVIEWS ABOUT OTHER PEOPLE HAVING THE SAME ISSUE. THIS SHOULD BE RECALLED. IT'S NOT SAFE AND DEFINITELY NOT PRACTICAL. THEY SAY IT HAS SOMETHING TO DO WITH MY 6 SPEED. BUT I FOUGHT GM AND HE PLACE I BOUGHT IT FROM FOR MONTHS AND MONTHS. STARTING FROM REPAIRS ON MY TRUCK THAT WAS PROMISED TO BE FIXED TO THIS TRANSMISSION ISSUE AND THEM CLAIMING THEY FIXED IT WITH SOME SENSOR. THEN LYING SAYING THEY NEVER FIXED ANYTHING WHEN GM QUESTIONED THEM. LUCKILY I HAD SOMEONE THAT WORKED THERE THAT FELT BAD FOR ME SO HE GAVE ME ALL THE INFO I NEEDED. ALL IN ALL GM ENDED UP GIVING ME A BUMPER TO BUMPER GM WARRANTY FOR 4YRS. FOR A PROBLEM THEY CLAIM WAS NORMAL. THAT'S GENEROUS OF THEM. BUT IT'S GETTING WORSE AND I'M SCARED FOR MY FAMILIES SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924412November 5, 2016
UNKNOWN OR OTHER
I WENT OUT TO MY TRUCK ON 10/15/2016 TO NOTICE A CRACK IN MY DASHBOARD BETWEEN THE AIRBAG AND THE VENT. SINCE THEN I HAVE MADE SEVERAL CALLS TO STARTING WITH THE DEALERSHIP I BOUGHT MY TRUCK FROM. I EXPLAINED TO THEM WHAT WAS GOING ON TO ONLY BE TOLD THERE WAS NOTHING THEY CAN DO UNDER THE FACTORY WARRANTY. I CAN HOWEVER PAY OUT OF MY POCKET FOR A NEW DASHBOARD INSTALLED. NOW I FIND THIS AGGRAVATING AS THIS IS NOT SOMETHING I DID NOR WAS THE VEHICLE INVOLVED IN AN ACCIDENT. IT HAS SIMPLY BEEN SITTING IN MY DRIVEWAY!!! I THEN CALLED A BODY SHOP TO SEE IF THERE WAS ANYTHING THEY CAN DO, IT WAS THEN I WAS INFORMED THAT THIS IS A COMMON ISSUE FOR CHEVY AND THAT THIS CRACK WILL CONTINUE TO SPIDER OUT AND EVENTUALLY SPREAD!!!!! THEY CAN FIX IT BUT UNLESS I REPLACE THE WHOLE DASHBOARD THEY WILL NOT WARRANTY IT!!!! BUT AGAIN I WOULD HAVE TO PAY FOR THIS OUT OF MY POCKET. I THEN RESEARCHED ONLINE TO SEE IF EXACTLY HOW MANY CASES THERE ARE OUT THERE INVOLVING DASHBOARD CRACKS, COME TO FIND OUT THERE WAS A LAWSUIT AGAINST CHEVY FOR THIS EXACT REASON. IF CHEVY HAS THIS MANY COMPLAINTS AND IS AWARE OF THE DASHBOARD CRACKING WHY AREN'T THEY TRYING TO FIX THE PROBLEM AND OFFER A RESOLUTION! THIS CONCERNS ME AS THIS IS NEAR THE AIRBAG, COULD THIS CAUSE HARM TO THE DRIVER OR THE PASSENGERS IF THE AIRBAG WERE TO DEPLOY???????????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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