Chevrolet Silverado Complaints (2004)

1,846 consumer complaints on file.

#10689522February 20, 2015
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE OVERHEATED CAUSING THE TEMPERATURE GAUGE TO INCREASE TO 240 DEGREES. THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE HEADS WERE CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683480February 14, 2015
SERVICE BRAKES
I WAS ON MY WAY HOME FROM WORK, TRAFFIC CAME TO A SUDDEN HALT. I HIT MY BRAKES, WHICH FELT FUNNY, SO I PUMPED AND THE PEDDLE WENT ALL THE WAY TO THE FLOOR. I SWERVED INTO AN APARTMENT COMPLEX WITH A CIRCULAR DRIVEWAY AND THANK GOD THERE WERE NO CARS OR PEOPLE IN MY PATH. I USED THE PARKING BRAKE TO STOP MY TRUCK. CONTRARY TO THE STATEMENT BEING MADE BY GM, THAT YOU STILL HAVE BRAKES, THIS IS BULL, THE PEDDLE GOES TO THE FLOOR. AFTER BEING QUOTED FROM THE DEALER, THAT MY TRUCK NEEDED ROTORS, CALIPERS, (OF WHICH THIS IS THE THIRD TIME) PADS, ALL FUEL LINES AND ALL BRAKE LINES, WITH A TOTAL PRICE OF $5,600 PLUS, I DECIDED TO CHECK FOR BRAKE PROBLEMS WITH GM TRUCKS. I WAS SHOCKED TO SAY THE LEAST AND THEN ANGRY. WHO THE HELL IS BELIEVING ALL OF THE EXCUSES FROM GM. I HAVE BEEN AROUND CARS ALL MY LIFE BRAKE LINES AND FUEL LINES DON'T FAIL ON THIS SCALE. I DON'T CARE WHAT PART OF THE COUNTRY YOU LIVE IN. WHAT GENIUS DECIDED IT WAS OK TO USE STEEL TUBING FOR SOMETHING AS IMPORTANT AS FUEL AND BRAKE LINES. STEELRUSTS. THE NUMBERS BEING QUOTED FOR FAILURE, I'M CONVINCED AFTER READING ALL MORNING, ARE VERY LOW. DO PEOPLE HAVE TO DIE FOR SOMEONE TO ADMIT THEY MADE A MISTAKE AND CORRECT IT? THIS GOES FOR THE NTSB, AND GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682596February 10, 2015
SERVICE BRAKES
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE REVERSING, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO RESPOND. IN ADDITION, THE ABS WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,322.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681163February 4, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE VEHICLE HEADLINER SEPARATED ABOVE THE DRIVER AREA, OBSTRUCTING THE SUN VISORS. THE VEHICLE WAS TAKEN TO A VEHICLE BODY SPECIALIST FOR INSPECTION. THE TECHNICIAN ADVISED THAT THE HEADLINER BORDER FRAME AND SEALANT WERE DEFECTIVE. AS A RESULT, ADDITIONAL FABRIC AND SEALANT WAS NEEDED TO REINFORCE THE DEFECTIVE LINER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE DEFECTIVE LINER WAS NOT RECALLED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680811February 3, 2015
SERVICE BRAKES
ATTEMPTED TO STOP FOR YELLOW LIGHT, BRAKE PEDAL WENT TO THE FLOOR CAUSING VEHICLE TO CONTINUE THROUGH INTERSECTION. HAD TO DOWNSHIFT TRANSMISSION MANUALY TO GET THE VEHICLE TO COME TO A COMPLETE STOP. ALL BRAKE LINES HAD TO BE REPLACED. @$400.00. PEOPLE NEED TO BE MADE AWARE THAT TOTAL BRAKE FAILURE OCCURS IN THIS SITUATION. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679639January 29, 2015
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
MY 2004 CHEVROLET SILVERADO 2500 HD HAS HAD MULTIPLE BRAKE ISSUES. THE BRAKE LINES AND FUEL LINE HAVE RUSTED OUT. APPROXIMATELY 2 YEARS AGO I HAD BREAK LINE RUST OUT AND THEY WHERE REPLACED. THEY HAVE RUSTED OUT AGAIN.MY TRUCK IS VERY WELL CARED FOR AND IS CLEAN AND NOT DRIVEN OFTEN. I HAVE HAD MULTIPLY CONVERSATIONS WITH GENERAL MOTORS HOTLINE AND HAVE NOT GOT ANYWHERE. I HAVE RESEARCHED THE WEB AND SEE THIS IS A BIG PROBLEM WITH GENERAL MOTORS PRODUCTS.MY TRUCK NOW HAS ABOUT 70,000 MILES AND IS STILL VERY CLEAN AND VERY WELL KEPT. I HOPING SOME ONE COULD LOOK OUT FOR THE CONSUMER AND REQUEST THEY HAVE A RECALL OF THERE PRODUCT BEFORE SOME ONE IS INJURED OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679282January 27, 2015
POWER TRAIN, SERVICE BRAKES
WHEN APPLYING BRAKES TO AVOID ANOTHER VEHICLE, THE BRAKE PEDAL WENT TO THE FLOOR AND THERE WAS LITTLE BRAKING EFFORT AVAILABLE. AVOIDED A SEVERE ACCIDENT BY SWERVING INTO THE OPPOSITE LANE NEARLY COLLIDING WITH ANOTHER ONCOMING VEHICLE. SLOWED VEHICLE WITH EMERGENCY BRAKE AND TRANSMISSION DOWNSHIFTING. CAUSE WAS RUPTURED BRAKE LINE DUE TO CORROSION. ALL LINES ARE SEVERELY CORRODED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10677008January 21, 2015
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE TURN SIGNALS WAS ENGAGED BUT THE HAZARD LIGHTS ILLUMINATED INSTEAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE CONTROLLER FOR THE TRAFFICATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676643January 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE STEERING WHEEL AIR BAG DEPLOYED INDEPENDENTLY ONTO THE CONTACT'S CHEST. THE CONTACT WAS CONCERNED THAT THE STEERING WHEEL AIR BAG DEPLOYED WITHOUT THE VEHICLE BEING INVOLVED IN A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER SENT AN ENGINEER TO INSPECT THE VEHICLE, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10676273January 18, 2015
SERVICE BRAKES
I WAS BACKING OUT OF DRIVEWAY HIT BRAKE PEDAL AND IT WENT TO THE FLOOR. LOOKED UNDER TRUCK AND BACK LEFT BRAKE LINE HAD BLOWN OUT UPON LOOKING AT REST OF BRAKE LINES THEY TO WHERE RUSTED AND BULGING NEEDED TO BE REPLACED LUCKILY HAPPENED IN DRIVEWAY AND NOT IN THE MORNING WHEN I WOULD HAVE BEEN TRAVELING DOWN A VERY HILLY ROAD GM SHOULD NOT HAVE USED INFERIOR BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672539January 14, 2015
SERVICE BRAKES
MY TRUCK WAS STANDING IN TRAFFIC WITH MY FOOT ON THE BRAKE PEDAL WHEN SUDDENLY THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. I BROUGHT THE TRUCK TO MY MECHANIC AND HE TOLD ME THAT THE BRAKE LINES HAD SEVERE RUSTING AND THAT THE LINE HAD BURST. HE REFUSED TO FIX IT SAYING THAT HE DID NOT WANT TO TAKE RESPONSIBILITY. I THEN BROUGHT THE TRUCK TO ANOTHER MECHANIC WHO ALSO SAID THAT HE WOULD NOT ATTEMPT TO FIX IT EITHER. NOW I AM STUCK WITH NO WAY TO GET HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671805January 12, 2015
SERVICE BRAKES
RETURNING HOME, I PROCEEDED TO BACK INTO MY DRIVEWAY, I APPLIED THE BRAKES TO REVERSE INTO THE DRIVEWAY AND THE BRAKE PEDAL WENT TO THE FLOOR. VERY MINIMAL IF ANY BRAKE FORCE WAS LEFT TO STOP MY TRUCK. I GOT IT BACK INTO THE DRIVEWAY, GOT OUT AND BRAKE FLUID WAS DRIPPING ON THE GROUND UNDER THE FRONT PART OF THE TRUCK. I DETERMINED THE FLUID WAS COMING FROM A BRAKE LINE. I CALLED FOR A FLAT BED WRECKER, TOOK IT TO TUFFY AUTO CENTERS AT 11524 N SAGINAW ST CLIO MI. THEY TOLD ME THAT THESE BRAKE LINES ARE KNOWN TO CORRODE OUT, AND NEEDED TO BE REPLACED. I PAID TO HAVE ALL BRAKE COMPONENTS INSPECTED AND ALL LINES REPLACED. THE COST FOR PARTS AND LABOR TO ME WAS $531.58. MY AAA MEMBERSHIP PAID FOR THE WRECKER. I DID NOT KNOW THIS WAS A VERY COMMON PROBLEM KNOWN TO GM, AND THAT IT SHOULD HAVE BEEN ADDRESSED. I FEEL THIS COULD HAVE BEEN A VERY BAD ACCIDENT. I HAD JUST COME HOME FROM BEING ON THE EXPRESSWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671518January 10, 2015
SERVICE BRAKES
ONE DAY I WENT TO STOP ON A DRY ROAD AND WHEN I WAS ALMOST STOP THE BRAKE PEDAL DROPPED AND THE ABS ENGAGED. I HAD THE BRAKES INSPECTED AND ALL OF THE ROTORS WERE ALMOST GONE FROM RUST WITH CHUNKS OF THE ROTOR MISSING ON THE REAR. I HAD ALL OF THE ROTORS REPLACE WITH NEW PADS AND I STILL HAVE THE SAME PROBLEMS WITH THE ABS ENGAGING ABOUT 5 MPH WHEN STOPPING INCREASING MY STOPPING DISTANCE. I HAVE NO ABS LIGHT OR CHECK ENGINE LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671589January 10, 2015
SERVICE BRAKES
DRIVING A WELL MAINTAINED TWO WHEEL DRIVE 2004 CHEVROLET SILVERADO 2500 CREW CAB PICKUP AT 30 MPH ON A SUBURBAN ROADWAY. I APPLIED HARD BRAKING AND PEDAL WENT TO FLOOR. I WAS ABLE TO SHIFT AUTOMATIC TRANSMISSION TO LOW 1 AND APPLY E-BRAKE TO STOP BEFORE CRASH. EXAMINATION OF STEEL BRAKE LINES FROM MASTER CYLINDER TO THE ABS MODULE UNDER THE DRIVERS FLOOR SHOWED EXCESSIVE CORROSION AS REASON FOR FAILURE. THE LINES THAT WERE SPECIFICALLY AFFECTED TRAVEL OVER DRIVER SIDE FRAME RAIL AND ARE OUT OF SIGHT FOR ROUTINE VISUAL INSPECTION. THIS VEHICLE OPERATED IN THE "SALT BELT" (NEW ENGLAND) AND ROAD SPRAY FROM THE LEFT FRONT TIRE DIRECTLY IMPACTS THIS AREA. AFTER REPLACING ALL STEEL LINES WITH STAINLESS LINES (OVER $500.00 IN PARTS & LABOR) THE BRAKE SYSTEM WORKED AS DESIGNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670573January 6, 2015
SERVICE BRAKES
I WAS TRAVELING DOWN THE ROAD TOWING MY TRAILER AND WENT TO STOP AND BRAKE PEDAL WENT THE FLOOR I WAS ABLE TO GET OFF ROAD IN THE GRASS AND SLOW DOWN TO A STOP LOOKED UNDER TRUCK DRIVERS SIDE NEAR FRONT AND BRAKE FLUID WAS POURING OUT AT THE PLASTIC BRACKETS THE WERE RUSTED VERY BADLY ALL THE LINES. I WAS A GM MECHANIC FOR 10 YRS OF MY LIFE AND THIS IS THE WORST I HAVE EVER SEEN. I CAN TELL ALL THE LINES NEEDS REPLACEING THEY ARE ALL THE BENDS ARE VERY RUSTED FROM FRONT TO BACK .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669942January 4, 2015
SERVICE BRAKES
BRAKE LINE RUSTED THROUGH AND ALL STOPPING POWER WAS LOST CAUSING VEHICLE TO RUN A RED LIGHT. AFTER HAVING REPAIRS DONE, IT HAS NOW HAPPENED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669337December 31, 2014
SERVICE BRAKES
AS I WAS LEAVING A SUPERMARKET PARKING LOT WITH MY FAMILY IN VEHICLE, I APPLIED BRAKES AND WITHOUT WARNING BRAKE PEDAL WENT TO FLOOR AND I HAD A DIFFICULT TIME STOPPING VEHICLE. ONCE I WAS ABLE TO STOP VEHICLE USING EMERGENCY BRAKE, GOT OUT OF VEHICLE TO TRY TO DETERMINE WHY BRAKES FAILED AND SAW BRAKE FLUID LEAKING FROM UNDERNEATH TRUCK JUST UNDER THE CAB. AFTER FURTHER INSPECTION, I FOUND THAT ALL THE BRAKE LINES (AS WELL AS THE TRANSMISSION FLUID LINES) WERE RUSTED VERY BADLY AND ONE OF THEM HAD RUPTURED. I PURCHASED THIS VEHICLE NEW AND IT HAS BEEN MAINTAINED VERY WELL AND HAS ONLY BEEN DRIVEN AN AVERAGE OF 4000 MILES YEARLY WITH VERY LIMITED EXPOSURE TO THE ELEMENTS. IT IS MY OPINION THAT THESE BRAKE LINES SHOULD NOT HAVE HAD THIS FAILURE. IT IS ALSO MY OPINION THAT THE TYPE OF MATERIALS USED FOR THESE BRAKE LINES ARE NOT ADEQUATE FOR THIS APPLICATION AND ARE A SAFETY CONCERN. I HAVE OWNED OTHER VEHICLES WHICH WERE MUCH OLDER AND HAVE NEVER HAD THIS PROBLEM BEFORE NOW. AFTER FURTHER RESEARCH, I HAVE FOUND THAT THIS IS A COMMON PROBLEM WITH OTHER GM TRUCKS OF THIS YEAR AND FEEL GENERAL MOTORS SHOULD BE REQUIRED TO REPLACE THESE BRAKE LINES AT NO COST TO THE CONSUMER. THANK YOU FOR INVESTIGATING THIS MATTER. *TR UPDATED 3/3/16 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668664December 29, 2014
SERVICE BRAKES
AFTER CHECKING THE UNDERSIDE OF MY 04 SILVERADO 1500 4X4 FOR A FUEL FILTER( WHICH IT DOESN'T HAVE) I NOTICED THE BRAKE LINES TO BE SEVERELY CORRODED. MOST OF THE WORST AREAS WERE IN THE BENDS AROUND THE FRAME FROM THE MASTER CYLINDER AND ALONG THE FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668197December 24, 2014
SERVICE BRAKES
WHILE EXITING A PARKING LOT, I APPLIED THE BRAKES TO STOP BEFORE PULLING OUT INTO TRAFFIC. THE BRAKE PEDAL WENT TO THE FLOOR SUDDENLY AND WITH NO WARNING. MY TRUCK WENT OUT INTO THE ROAD WHERE I QUICKLY TURNED HARD RIGHT TO AVOID CROSSING THE ROAD. I THEN USED THE EMERGENCY BRAKE TO PULL OVER AND STOP. I AM A MECHANIC BY TRADE, AND I KNEW RIGHT AWAY WHAT HAD HAPPENED. MY TRUCK IS IN EXCEPTIONAL CONDITION AS I AM ONLY THE SECOND OWNER. THE FIRST OWNER HAD GARAGE KEPT THIS VEHICLE AND IT HAS NEVER BEEN WRECKED. I DO NOT PLOW SNOW OR OFF-ROAD IT. I HAD A GM CERTIFIED MECHANIC FIX THE TRANSFER CASE ISSUE (GM ALSO KNOWS ABOUT THIS) LAST SUMMER. HE INSPECTED MY TRUCK THEN AND FOUND NOTHING TO BE ALARMED ABOUT. I DID TALK TO HIM ABOUT THE BRAKE LINES, TO WHICH HE TOLD ME THAT HE HAD TO REPLACE HIS IN HIS 2004 SUBURBAN. TWO OTHER FRIENDS OF MINE THAT BOTH HAVE 2004 TAHOES, HAD TO REPLACE THEIR BRAKE LINES DUE TO THE EXACT ISSUE. MY BROTHER-IN-LAW HAS A 2006 SILVERADO, HE REPLACED HIS LINES LAST YEAR, AGAIN FOR THE SAME PROBLEM! THIS IS A MAJOR SAFETY ISSUE AND GM WON'T STAND BEHIND THEIR OWN PRODUCT? I HAVE BEEN A GM OWNER SINCE I COULD DRIVE. I WON'T BE ANYMORE! I AM VERY DISAPPOINTED THAT A RECALL OR SOME TYPE OF ACTION IS NOT BEING DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668044December 23, 2014
SERVICE BRAKES
I BACKED UP TO HOOK MY TRUCK UP TO THE TRAILER, AS I PULLED AHEAD I STEPPED ON THE BRAKES AND THE PEDAL WENT STRAIGHT TO THE FLOOR. BRAKE FLUID WAS LEAKING DIRECTLY UNDER THE DRIVER FROM THE BRAKE LINE THAT WENT OVER THE FRAME INTO THE ABS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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