Chevrolet Silverado Complaints (2024)

543 consumer complaints on file.

#11694127October 17, 2025
POWER TRAIN
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, there was an abnormal burning odor entering the cabin of the vehicle, and the rear windshield shattered, with white smoke entering the vehicle. The transmission and engine warning lights were illuminated. In addition, several unknown messages were displayed on the instrument panel. The contact pulled over to the shoulder of the road and the vehicle was towed to a local dealer for further investigation. Prior to the failure, the vehicle was taken to the same local dealer where the OS Sensor was replaced. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694147October 17, 2025
UNKNOWN OR OTHER, SERVICE BRAKES
When pulling my trailer with my 2024 chevy 3500, I get the following alert displayed on my screen periodically: Trailer Brakes Disabled Service Required. The trailer brakes stop working on my 16000lb trailer and I need to pull off the road and shut off the truck, and then restart it to get my brakes working again. The dealer replaced the brake controller in the truck, but I still get the message. I towed this trailer across country 2 times in my 2020 chevy without a problem. I have hydrastar brakes on my 2022 keystone Montana. GM said it's a problem with the trailer. Hydrastar said they have had numerous reports from 2024 GM truck owners. I am bringing it back to the GM dealer Monday for an oil change but I was informed they have no further information to guide them Please assist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693672October 15, 2025
EXTERIOR LIGHTING, VISIBILITY/WIPER
Can not see when driving in reverse in the dark. Camera image appears as a red fog and I can't see a thing. I tried using the rear view mirrors and again could not see anything. Totally driving in reverse in the blind. Absolute safety issue that needs to be addressed. I don't know if this is a camera issue, a lighting issue or both. I have an appointment with the dealership I purchased the vehicle from on 10/23/2025 to address the problem explained above. I purchased this vehicle as a used unit with less than 8,000 miles and this was the first time I had the occasion to operate the vehicle in reverse in the dark.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693694October 15, 2025
POWER TRAIN, STEERING
Vehicle defect appears related to recall but dealership is unable to identify without tear down of engine. Previous dealership when first reported non responsive. Manufacturer refusing to further fix and or resolve outstanding safety issue of major safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693445October 14, 2025
POWER TRAIN
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated that on one occasion, while attempting to stop the vehicle, the brake was depressed and the rear wheels locked up, and the vehicle jerked extremely hard. The contact stated that when the vehicle jerked, it felt like another vehicle had crashed into the rear of the vehicle. Additionally, the contact stated that on several occasions, while releasing the accelerator pedal, the transmission downshifted extremely hard. There were no warning lights illuminated. The vehicle was taken to a dealer, where it was diagnosed, and determined that the valve body in the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691590October 6, 2025
UNKNOWN OR OTHER
ON NHTSA WEB SITE IT SAID I HAVE TWO RECALLS #1 APRIL- 24- 2025 NHTSA #25V274000 ENGINE FAILURE # 2 AUGUST -21-2024 NHTSA 24626000 THE REAR BUMPER MOUNTING BRACKET IS UNDERRATED FOR TOWING. THE ENGINE RECALL IS ON NHTSA. THE REAR BUMPER IS NO LONGER ON NHTSA RECALL I HAVE PHOTOS OF NHTSA showing THERE ARE TWO RECALLS I ORDERED TRUCK JUNE 2023 .I RECIVED TRUCK OCT 13 2023 THE TRUCK HAS 2600 MILES IN TWO YEARS I AM AFRAID TO DRIVE IT IAM AFRAID TO TOW WITH IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691418October 5, 2025
POWER TRAIN
Transmission has locked up briefly during decelerations, has been making grinding noises, has high transmission fluid temperatures, hard shifts during acceleration and deceleration, and has slipped during acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691009October 2, 2025
STEERING
Under heavy acceleration the vehicle swerves from lane to lane and the operator is unable to counter the steering. The behavior continues until the acceleration is halted. The vehicle was grounded due to it being deemed unsafe by the originating dealership technician and repairs were attempted but were unsuccessful. The dealership had another vehicle like mine in inventory so they tested that one and found the same erratic behavior but rather than deeming it to be a problem they declared the steering issue it to be normal for that model. This is section 4 of the attached dealership service report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691024October 2, 2025
ENGINE
There is a safety recall on my truck and dealer wont take it in to address the issue. I have been trying for months and they say that they are waiting for guidance from GM. We don't feel safe driving the truck. Asked for GM to buy it back and they denied, told me to find another GM service center. I tried another and they said the same thing. I'm running in circles and shouldn't be forced to drive an unsafe truck that is ~1 year old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690781October 1, 2025
POWER TRAIN
I was driving on the interstate at around 65mph. Towing my fifth wheel. Transmission started shifting hard with a loud bang that sounded like we hit a huge pothole. A message popped up in the screen indicating “Reduced acceleration, drive with caution”. The transmission seems to be stuck in gear as we exited the highway. Check engine light was on. Came to a stop at a stop sign and barely had enough power to pull into a parking lot. We had the truck towed to a nearby dealership. Fault codes P0700 and P0747 were present. Service advisor said valve body would have to be rebuilt. It’s been 2 weeks and the valve body cover plate is still “backordered” with no estimated in stock date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690887October 1, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On multiple occasion parking sensors activate for no reason. Emergency braking occurred while backing as well as while driving for no reason at all. High possibility of a crash occurring. Gm refuses to repair or replace. Gm stated dealer says vehicle has completed repairs and vehicle ready for pickup. Dealer has not repaired or replaced any items or parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690890October 1, 2025
UNKNOWN OR OTHER
Onstar stopped working after an over the air software update and has not worked since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689891September 26, 2025
ENGINE, FUEL/PROPULSION SYSTEM
GM is not handle this recall in a timely manner. They are refusing to inspect vehicle to see of there are any defects. This is concerning, as based on the recall notice, the engine may fail at anytime. This could cause a crash or leave me or my wife stranded on some road. My dealer would do the inspection but to do the inspection but they said they are not allowed until I have gotten "permission" from GM. This is a safety concern for me and my family and GM is not handling this appropriately. An immediate inspection should be done ensuring if the vehicle is safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690022September 26, 2025
POWER TRAIN
Component: Faulty "Coolant Control Valve" causing reduced acceleration, and check engine light. Fan is constantly on. Safety: Can overheat, reduced acceleration can cause accident. Problem reproduced: Dealer did check/confirm codes and errors Warning Messages: No warning or messages prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689108September 23, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689088September 23, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that while driving at various speeds and occasionally while driving over speed bumps, the tailgate independently unlatched. No warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688884September 22, 2025
LANE DEPARTURE, VEHICLE SPEED CONTROL
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 60 MPH and attempting to change lanes, the Lane Departure feature activated, and the vehicle started beeping and accelerated independently into the bike lane. No warning light was illuminated. A dealer was contacted. The vehicle was not taken to the dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 17,306.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687781September 17, 2025
STEERING
Outer tie rod pulled off the threads of inner tie rod on drivers side. loss of the control of steering while truck was backing in a parking spot no warning lights
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687836September 17, 2025
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that water was entering the tailgate. After taking the vehicle to the car wash, the tailgate became ajar. No waning lights were illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687982September 17, 2025
FUEL/PROPULSION SYSTEM, ENGINE
On [XXX] at around [XXX], the vehicle a fee a metal clinking noise then suddenly lost power and stalled in the middle of the road([XXX] , Del Mar, CA 92014). After stepping on the gas pedal a couple times, there was no response and no power. The dashboard displayed "engine and transmission problem" and contacted dealership immediately. The vehicle was finally towed to the dealership the next day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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