Chevrolet Silverado Complaints (2017)

906 consumer complaints on file.

#11579666March 27, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The radio/ my link is way to bright and there is no option to dim it. This makes an eye distraction and hard to see the road at night. there are many post about this concern online.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579603March 26, 2024
UNKNOWN OR OTHER
Stabilitrak notification came on and truck shut off. Took vehicle to O’Reillys to see what was wrong. Test machine was not picking anything up. There was no issue But the truck shut off while on the highway and i called my insurance
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579307March 25, 2024
POWER TRAIN
Transition failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578659March 21, 2024
POWER TRAIN
The contact owns a 2017 Chevrolet Silverado. The contact stated when the vehicle was started, there was a grinding noise coming from the engine and transmission area. The contact stated when driving the vehicle there was a hard shift when shifting gears. There were no warning lights illuminated. The vehicle was taken to a local mechanic who performed a diagnostic stating the transmission failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 89,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577765March 16, 2024
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
There was an electrical burning smell in the cabin of the truck and then the radio stopped working. I called the dealership who confirmed that they had issues with previous models and newer models as well but said my 2017 silverado lt was not included in the fix. I took it in and asked them to see if there were any error codes and I was told no error codes everything was clear. There were no warnings no lights nothing just the burning smell. I spoke with another gentleman who has a 2018 silverado lt and said his radio goes on and off and the screen is unresponsive. Yes the vehicle is available upon inspection. My truck could have possibly caught fire due to this especially with the electrical burning smell. This all happened while the truck was off in my driveway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576505March 11, 2024
POWER TRAIN, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
Stalling with no power transmission is putting me at risk since I first purchased this vehicle. Transmission needs to be replaced because of the defective drive shaft on all 2017 models . Really serious problem with a hard shift and multiple misfire. Just not sure what to do at this point. I’m still paying for a truck that’s not working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576574March 11, 2024
POWER TRAIN
Transmission failed. As I was pulling a horse trailer the transmission went out of gear and left me on a curve in the roadway. No warring lights or any other kind of warning was given. I did take it to a dealer to have it checked out and was advised I would need a new transmission. The cost would be $7,000. I do not have the funds, therefore my truck is not drivable and is parked. I have learned this is a known problem with this transmission and GM is not doing anything about it. The very least they could do is pay for half of the repair cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575650March 5, 2024
SERVICE BRAKES, ENGINE
In reverse my brakes dont work, its like they are grinding, ive changed the rear brakes hoping to fix the issue, i have no codes. It has almost made me wreck due to failure to stop with my kids in the truck, also the afm system is defective in order to keep my engine as safe as possible i had to put a afm deactivate plug into the obd port. Ive tried to figure out the brakes but no one can explain. Spending 34 thousand dollars i expect to have my vehicle safe for my children. I have been strictly chevy my whole life but this is unacceptable. Where we live in alaska id expect the vehicle to be in order and it does it mainly at steep hills and it hasnt done it when ive had people look at it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574241February 27, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, her husband swerved to avoid an oncoming vehicle and simultaneously depressed the brake pedal, but the vehicle failed to respond as needed. The contact's husband pulled to the side of the road and inspected the vehicle. The contact husband noticed that there was smoke coming from the front driver's side brakes and the brake calipers and the front driver's side tire was significantly hot. The contact stated that the failure recurred while driving, and the vehicle responded as needed when the brake pedal was depressed down to the floorboard. The vehicle was taken to an independent mechanic, where the brakes and the brake calipers were replaced; however, the failure recurred within a week. The vehicle was taken back to the independent mechanic, where the brake pads, the rotors, and the brake calipers were replaced. The contact became aware that the VIN was included in NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) which the contact related to the failure. The local dealer was contacted but informed the contact that they could not perform the recall repair because an independent mechanic had previously serviced the vehicle. The contact contacted Joe Bullard Chevrolet (2900 Government Blvd, Mobile, AL 36606) and Terry Thompson Chevrolet, INC. (1402 US-98 E, Daphne, AL 36526), who informed the contact that they could not assist because the first dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 130,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574244February 27, 2024
SERVICE BRAKES
I had our pick up inspected today and the mechanic asked about our brakes being hard to push. I explained It has been that way for some time. He informed me that GM had a recall for this safety issue but as of this moment it doesn’t cover our specific pick up. The recall reference number is: 19V645000. GMS number for the recall is N192268490. I called and filed a complaint with Chevy complaint #[XXX]. Any assistance with this safety issue would be greatly appreciated. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574052February 26, 2024
FUEL/PROPULSION SYSTEM
Code: P2635 Fuel pump ‘A’ low flow/ performance It only happens when it’s warm outside. It was doing this last summer and during the winter it stopped now it’s 80 degrees + outside it’s throwing the code again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573832February 25, 2024
POWER TRAIN
6L80 TRANS SHUDDERS AND SLIPS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572623February 18, 2024
ENGINE
Torque Converter
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572253February 15, 2024
POWER TRAIN
Transmission (6L80) torque converter failed at 76k miles. The transmission has never shifted well but was told that’s how they shift. Vehicle is not used for towing. And all scheduled maintenance was followed. While driving down the road the transmission suddenly started shuttering and jerking. Luckily, I was able to make it to a transmission shop who confirmed the torque converter was shot. Called Chevy dealer and the service rep advised that there is a reason they have 30 of those transmissions on the shelf right now, it’s a known issue. Unfortunately, it’s outside the warranty. Transmission has already been replaced with a remanufactured 6L80. 500 miles after the new transmission installed, the torque converter went out again. Another 6L80 is scheduled to be put in. This transmission is unreliable and went out while driving down the highway. No warning lights ever came on to indicate any issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571232February 10, 2024
ELECTRICAL SYSTEM
Rear window drefroster began smoking. Pulled over and exited truck noticed defroster was glowing red. Window then shattered. This is a power slide window. Drivers side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570207February 6, 2024
VISIBILITY/WIPER
While driving, I heard a loud "pop". When I arrived at work, I saw that the rear windshield, on the passenger side, was shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570401February 6, 2024
POWER TRAIN, FUEL/PROPULSION SYSTEM, ENGINE
Torque converter clutch system stuck in “off”; and won’t engage when commanded by system…this is apparently a known and common issue. Causing gears to not engage properly and a safety hazard when driving on freeway and higher speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569255February 1, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the braking effort was increased while depressing the brake pedal, causing the braking distance to be extended. No warning light was illuminated. The vehicle was not taken to the dealer and was not repaired. The contact referenced NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) as a possible solution to the failure however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568772January 30, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I was driving with my front and rear motoried window defrost on because its cold outside right now when I started smelling something burning. I turned down the defrost knob. I opened the driver side window to air our the smell when suddenly the rear motorized window defrost sparked up into flames while I was driving. It was in full on burning up in flames. I pulled over and luckily I was able to put out the fire. I have contacted GM because when I google this issue it states GM put out a recall on 2014-2019 Silverado HD trucks but upon speaking with a GM customer representative my truck there is no such recall on these trucks. I could have been killed or worse killed someone else on the road. I am considering getting a lawyer involved with this issue.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11568405January 29, 2024
VISIBILITY/WIPER
Was in truck moving it to a different spot in my driveway so my daughter could get her car out, got out of truck and shut the door and back window shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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