Chevrolet Silverado Complaints (2015)

1,418 consumer complaints on file.

#11590315May 23, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while refueling the vehicle, the gas pump nozzle shut off every second, requiring the contact the release and to press the gas pump handle continuously. Additionally, the fuel was splashing out of the fuel filler neck. The contact stated that she was able to add two gallons of fuel in the fuel tank after 10 minutes. The vehicle was taken to an independent mechanic, where the vent valve was replaced; however, the failure recurred. The mechanic removed a significant amount of dust from the charcoal filter and the charcoal filter was bypassed; however, the failure persisted. The mechanic informed the contact that the fuel tank needed to be taken apart to determine the cause of the failure. The vehicle was not repaired. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 210,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590204May 22, 2024
POWER TRAIN
After start up and when putting the vehicle into drive the transmission seemed to not recognize and then began clunking into gear. While driving it felt like it was slipping and racing with no response. The vehicle became to precarious to drive on the road because the gears wouldn't shift and the vehicle decelerated quickly and would not accelerate upon demand. I felt as if I could endanger others and lose control and endanger myself and the occupants of the vehicle. We chose not to drive it and bring it in for an assessment and ultimately was told of the problem and agreed to the repair to gain our vehicle back in safe working condition. The vehicle needed a total transmission rebuild and torque converter as well as other tranny related items. No warning lights but we did begin to hear a whining noise while cycling through what seemed to be the gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589030May 16, 2024
STEERING
The contact owns a 2015 Chevrolet Silverado. The contact stated when she was pulled over to the side of the school entrance to pick her child up, she observed that the "service power steering" warning had illuminated on the instrument cluster. The contact stated that the steering wheel was very hard to turn to the left or right. The contact stated that she turned the vehicle off and on and the power steering functionality had returned. The contact stated that the failure re-occurred while she was driving at approximately 30 MPH. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V586000 (Steering). The manufacturer was not informed of the failure. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588240May 11, 2024
FUEL/PROPULSION SYSTEM
CP4 fuel pump failed while driving 250 miles from home. It was towed in and diagnosed, resulting in over $12,000.00 Dollars to replace fuel system due to metal pumped into fuel system. The mechanic sent the pump back as a core charge. We were stranded and freezing with our dog and towed in after several hours. The only warning was the vehicle was reducing power and I was able to get off the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588062May 10, 2024
FUEL/PROPULSION SYSTEM
Gas tank crack discovered at the top of the gas tank where the fuel system connects to the tank. No previous damage (such as a collision) or excessive (hard) driving has occurred to the vehicle. Vehicle has been maintained according to manufacturer's recommendations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587672May 8, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the contact attempted to depress the brake pedal, but the brakes failed to function properly. The contact was able to continue to drive the vehicle to the residence, but the failure persisted. There was no warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed with vacuum pump failure. The contact was informed that the vacuum pump needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 117,876.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587059May 5, 2024
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
My Trailer Brake System starts going off and showing "Trailer Brake System" at the bottom it states Dismiss. It is a safety issue and manufacturing malfunctioning of the truck. There should be a recall in place due to other consumers complaining about this situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586991May 4, 2024
POWER TRAIN
Torque Converter failure. The torque converter went out suddenly with no warning of possible problems. No engine, or transmission warning lights. Just suddenly started jerking when accelerating. RPMs jump every time it jerks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586580May 2, 2024
ELECTRICAL SYSTEM
I purchased this 2015 pickup as a preowned vehicle in March of 2022. Only a few months later and 2,000 miles, the service trailer brake system warning chime activated over and over again. This happened randomly without any apparent pattern. It happened primarily when no trailer was connected. It has continued to get worse and more frequent. When it starts to chime the message and chime doesn’t just come on once it chimes over and over again for entire drives lasting hours. This problem has gotten worse by becoming more frequent. This is so bad that it is very distracting to me as the driver. It takes my attention off the road and not only that it causes me a headache from the constant annoying chime. This is very unsafe whether towing or not. It is even more dangerous when towing a vehicle as it is unknown if the trailer brake system will work in any moment of need. This malfunction can endanger the lives of people on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585803April 29, 2024
SEAT BELTS
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated upon entering the vehicle and attempting to latch the front driver’s side seat belt, the seat belt anchor detached from the vehicle. The vehicle was taken to the dealer where the cause of the failure was determined to be that the seat belt lap anchor tensioner cable had detached and needed to be replaced. The vehicle was not repaired. The contact stated that the same failure had previously occurred in 2016 and was repaired under NHTSA Campaign Number: 16V209000 (Seat Belts). The manufacturer was made aware of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was 95,895.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585046April 24, 2024
AIR BAGS
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The contact took the vehicle to the dealer. The vehicle was diagnosed, and it was determined that the air bag control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 58,380.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585059April 24, 2024
STEERING
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the power steering was inoperable, and the vehicle was difficult to steer. The contact stated that the steering wheel had seized. Additionally, the power steering reduced warning light was illuminated. The contact drove the vehicle to the shoulder of the roadway. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed with a failed rack and pinion. The contact was informed that the rack and pinion needed to be replaced. The contact was informed of an unknown recall however, the recall had expired. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584825April 23, 2024
POWER TRAIN
My transmission is not shifting into gear and is not pulling anymore. Also,the transmission has been shifting hard and jerking into and out of gear while driving. The jerking into gear while driving has been going on since I purchased the truck in 2015. I told the Chevrolet dealership about it a few times. I even asked if there was a recall. Their answer was, no recall and all of the Silverado transmission pull like that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584441April 22, 2024
FUEL/PROPULSION SYSTEM, SUSPENSION
I bought this vehicle last November from Shea. When we bought the truck we noticed the check engine light, but was told that we would have to bring it back in for inspection. The last vehicle we bought from Shea it had a 30 day return and it would fix any problems. Not so with this time. So, we purchased a Platinum warranty which was a little above $2K and we believed would cover these issues. That was not the case. We had a friend of ours who is a GM Mechanic look it over and told us that it needed a high pressure fuel pump. So when I brought the vehicle in on January 22nd I told the service person at the desk that we had a platinum warranty and told him that I had a GM technician tell me that it needed a high pressure fuel pump. After sitting for six hours he comes out and tells me that I needed a high pressure fuel pump and tells me it will cost me $1400.00+ to have it fixed and it would not be covered by my warranty. And then tells me that the work they did today would cost me $150.00. I told him when I came in what the problem was. I understand that they need to do their own diagnostics, but why didn't they tell me that the part would not be covered by the platinum warranty. We paid $23K for the truck, plus an additional $2k+ for the warranty and now an additional $1,400.00-$1,500.00 for the fuel pump. So, yes we are not happy and will give a second thought to ever using Shea again. I understand that this memo will not change things, but I want you to understand that prior to today's fiasco I have told friends that I would recommend Shea when looking for a vehicle. Now I would not recommend Shea to any of our friends. Sorely disappointed! To go along with the previous text, when I purchased the 2015 Z71 Silverado the key FOB fell apart so I purchased two (2) new ones at a cost of $225 each so that I could start my vehicle on cold winter days. So far, that was a waste of money a money also because the check engine light and the high pressure fuel pump
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584328April 21, 2024
STRUCTURE:BODY
The frame for my 2015 Chevy Silverado truck failed inspection for excessive rust on the frame, all around it. It could not even be put on a lift. Other Chevy Silverados have been recalled for this rampant issue and yet not this particular model. It is not safe to drive, it's an expensive problem to fix and very unfair the Chevy is not taking responsibility for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582568April 12, 2024
EXTERIOR LIGHTING, STEERING, ENGINE
I bought the truck around [XXX] from Barkau CDJR, Freeport IL. Two hours away from the dealer the truck went completely dead in traffic. A message appeared on the info screen that said roll down the drivers window and back up to reset the system when the truck finally restarted. Got home with it and called the dealer and let the know. In the next few weeks it happened a couple of more times. It was taken to Tapper Chevrolet in Paw Paw, MI to be serviced. The tech thought it was a problem in the fuse Block and replaced that, after that on the week end the truck was returned the problem happened 3 times. Took it back to Tapper's and they checked it again, had it for 4 days and could not replicate the problem. Kept having issues and took it to 1st Choice Automotive LLC in Dowagiac, MI, he went through the wiring and cleaned some grounds and it seemed to work for a while. Now it is doing the same thing again. It just shuts down randomly for no reason. You lose steering, brakes, you have no control when it happens and no warning when it is going to happen. Have searched You Tube and have seen many other complaints of the same problem with no solution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582632April 12, 2024
ENGINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
The contact owns a 2015 Chevrolet Silverado. The contact stated that while the contact's son was driving at an undisclosed speed, the check engine and traction control warning lights illuminated. In addition, the vehicle momentarily lost control, however, the contact's son depressed the brakes and was able to stop the vehicle. The vehicle was driven to the shoulder of the road. The vehicle was towed to the dealer where the vehicle was diagnosed with a failed lifter valve and the lifter valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578114March 18, 2024
ELECTRICAL SYSTEM, SEAT BELTS
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that on several occasions while the vehicle was parked with the door ajar, there was no warning chime alerting the driver that the door was opened. The contact also stated that when both turn signals were activated, there was no audio warning. On other occasions, while driving at various speeds with the turn signals activated, there was no audio warning. Additionally, on several occasions, while driving at various speeds, the seat belts were not engaged and there was no warning chime alerting the driver of the issue. The vehicle was not diagnosed or repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 14V301000 (Electrical System, Seat Belts). The manufacturer was made aware of the failure. The failure mileage was approximately 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577674March 15, 2024
ENGINE
COLLAPSED LIFTER ON DRIVER SIDE. LIFTERS, VALVE COVER GASKET, HEAD BOLTS VALVE COVER GASKET OIL COOLANT FUEL PIPES NEED REPLACING. DEALER CONFIRMED THIS ISSUE AND HAS INSPECTED. VEHICLE WAS MAKING A CLICKING NOISE PRIOR TO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577120March 13, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
when starting the truck the ignition sticks in the start position making the starter motor run while the engine is running sometimes slips from run position into start while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado