Chevrolet Silverado Complaints (1999)

2,384 consumer complaints on file.

#857249February 18, 2000
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
STEERING GEAR BOX CAME LOOSE WHILE DRIVING. WOULD MAKE NOISES & WOBBLE AROUND. GEAR BOX WAS NOT SECURED TO FRAME. TAKEN VEHICLE TWICE TO DEALERSHIP FOR REPAIRS. WOULD HOLD FOR A FEW DAYS & COME LOOSE. PROBLEM NOT SOLVED. RECALL #98V242000 WAS ISSUED ON THAT MAKE/MODEL. BUT NOT THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718775February 15, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TRUCK PULLS TO THE RIGHT WHENEVER THE BRAKES ARE APPLIED.TONY OGBURN, WHO IS THE REGIONAL MANAGER AND I TEST DROVE THE TRUCK, HE WITNESSED THE TRUCK PULLING TO THE RIGHT WHEN I APPIED THE BRAKES. HIS OPINION WAS THAT THERE WAS NOTHING WRONG WITH THE VEHICLE, THE TRUCK HAS BEEN IN THE REPAIR SHOP 4 TIMES FOR THIS PROBLEM AND STILL IT IS NOT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718691February 13, 2000
SEATS, STEERING:GEAR BOX (OTHER THAN RACK AND PINION), ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE PASSENGER SEAT HAS BEEN FIXED 3 TIMES, AND STILL BECOMES LOOSE...THE SEAT BELT IS CONNECTED TO THE SEAT BACK.....THE STEERING WHEEL/BOX HAS BEEN IN FOR REPAIRS 4 TIMES, AND ONLY THING FOUND IS LOOSE BOLTS, THE EXAUST SYSTEM WAS REPLACED 2 TIMES, AND FOUND TO BE OUT OF ALIGNMENT ON THE 4TH TIME IN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718705February 13, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THE FOLLOWING IS A BRIEF SYNOPSIS OF MY SAFETY DEFECT: THIS PICKUP HAS RECENTLY DEMONSTRATED THE CHARACTERISTIC OF NOT BEING ABLE TO TURN THE FRONT WHEELS OF THE VEHICLE WITH THE POWER STEERING SYSTEM WHEN AT A STOP AND ON OCCASION AT LOW SPEEDS SUCH AS IN A PARKING LOT. I CONSIDER THIS ABNORMALITY TO BE A SERIOUS SAFETY DEFECT IN THE STEERING SYSTEM OF THE VEHICLE. TO DATE, THIS VEHICLE HAS BEEN TO PARKWAY CHEVROLET IN DEER PARK, WA ON FOUR SEPARATE OCCASIONS IN ATTEMPTS TO RESOLVE THIS PROBEM. THUS FAR THE PROBLEM HAS NOT BEEN CORRECTED. THE FINAL ROAD TEST THE DEALER SERVICE SHOP FOREMAN DEMONSTRATED THE CONTINUATION OF THE PROBLEM. THIS FACT IS DOCUMENTED ON THE LAST SERVICE REPAIR ORDER. THE SHOP FOREMAN AND THE SERVICE MANAGER, KELLY CONNELLY, INFORMED ME THAT THE GM TECHNICAL ASSISTANCE PEOPLE CONSIDERS THIS ABNORMALITY AS "NORMAL" AS THEY HAVE PERFORMED THEIR PRESCRIBED TESTS, THE RESULTS SHOWING "NORMAL" CONDITIONS AND AFTER ALL, "THE PROBLEM SEEMS TO ONLY OCCUR WHEN NOT ROLLING"! THEREFORE, THEY SAID THAT THEY WILL NOT AUTHORIZE ANY FURTHER WARRANTY WORK. I CONTEND THAT GM NEEDS TO DEVELOP FURTHER TESTS TO ISOLATE THE SOURCE OF THIS PROBLEM WHICH ONLY BEGAN OCCURING AFTER APPROXIMATELY 30,000 MILES OF DRIVING. I HAVE SERIOUS CONCERNS ABOUT THE SAFETY OF DRIVING A VEHICLE WHICH HAS DEMONSTRATED A PROBLEM IN THE COMPUTER CONTROLLED POWER STEERING SYSTEM. AT THIS POINT, CHEVROLET SEEMS TO KNOW THAT A PROBLEM EXISTS BUT ARE UNWILLING TO PROVIDE ANY FURTHER WARRANTY WORK ON MY VEHICLE. I BELIEVE THAT THE NHTSA SHOULD BE INFORMED OF THIS SAFETY DEFECT. CHEVROLET IS APPARENTLY UNWILLING TO PROVIDE A SOLUTION OR REPAIR TO THE PROBLEM. PLEASE FEEL FREE TO CONTACT ME FOR FURTHER INFORMATION. FOR YOUR REFERENCE, THE CUSTOMER ASSISTANCE FILE #[XXX] AND THE TECH CASE IS #365437 SHOULD CHEVROLET BE WILLING TO LET YOU REVIEW THESE DOCUMENTS. VERY TRULY YOURS, [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856684February 10, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
FRONT BRAKE PADS ARE PREMATURELY WEARING OUT. THE PADS HAVE BEEN REPLACED TWICE IN WITHIN 30,000 MILES. DEALER STATES THAT THIS IS NORMAL. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856391February 7, 2000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, VEHICLE SPEED CONTROL
WHILE DRIVING ON A SLIGHT INCLINE LET FOOT OFF ACCELERATOR AND VEHICLE CONTINUED TO ACCELERATE. DEALER WORKED ON IT, AND REPLACED CRUISE CONTROL CABLE AND THROTTLE BODY. ALSO, DRIVER'S SIDE POWER WINDOWS WORK INTERMITTENTLY UP AND DOWN. DEALER REPLACED SWITCH AND MOTOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718330February 4, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
STEERING WAS HARD TO TURN IN FORWARD AND BACKWARD MONEUVERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856084February 2, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE CUTS OFF WHILE DRIVING. VEHICLE HAS TO COME TO A COMPLETE STOP BEFORE IT WILL START AGAIN, WHICH IS HARD ON THE HIGHWAY IN HEAVY TRAFFIC. UNDER ACCELERATION MAKES JERKING MOTION AND A SOFTER JERKING MOTION WHILE DRIVING. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550643February 2, 2000
STEERING
STEERING SHAFT BEARINGS FAILED CAUSING RATTLE IN STEERING WHEEL. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855889February 1, 2000
SUSPENSION
WHILE DRIVING 45-65 MPH EXTREME VIBRATION OCCURS, DEALER HAS REPLACED THE SHOCKS AND TIRES WHICH HAS NOT CORRECTED THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855974February 1, 2000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, VISIBILITY:GLASS, SIDE/REAR, STEERING:GEAR BOX:SHAFT SECTOR, POWER TRAIN:AUTOMATIC TRANSMISSION
ONSUMER IS NOT SATISFIED WITH THIS VEHICLE. DEALERSHIP HAD VEHICLE FOR THIRTY DAYS OVER TWO MONTH PERIOD. CONSUMER HEARD A GRINDING NOISE UNDERNEATH THE HOOD . FRONT FOUR WHEEL DRIVE DIFFERENTIAL WAS REPLACED. ALSO, STEERING WHEEL HAD A LOT OF PLAY, AND WAS REPLACED WITH UPPER AND LOWER SHAFT/ TRANSMISSION WOULDN'T SHIFT INTO SECOND AND THIRD GEARS. DEALERSHIP REPROGRAMED PCM, AND THE TRANSMISSION STILL DOESN'T OPERATE AT ALL. THE BACK WINDOW FLEW OPEN FROM THE THIRD DOOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718162February 1, 2000
SUSPENSION
KNOCKING AND VIBRATION IN STEERING COLUMN. DEALER TWICE TO FIX NOT FIXED YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717980January 28, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784458January 27, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTO TRANSMISSION FAILED. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855553January 27, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, ELECTRICAL SYSTEM:HORN
CONSUMER NOTICES EXCESSIVE WEAR OF THE FRONT BRAKE PADS AND ROTORS. THERE IS NO PRIOR WARNING INDICATING THE BRAKES NEEDED REPLACING. ALSO, CONSUMER IS HAVING PROBLEMS WITH THE HORN ASSEMBLY, THE HORN IS INOPERATIVE. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855592January 27, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING DOWN THE ROAD HEARD GRINDING NOISE WHEN STOPPING OR BRAKING HARD. CONSUMER'S FOOT WAS THROWN OFF WHEN APPLYING THE BRAKES. CONTACTED DEALER. THEY REPLACED THE BRAKES, AND RESURFACED ROTORS' BASE ACCORDING TO A TECHNICAL SERVICE BULLETIN. BUT, CONSUMER IS STILL HAVING THE SAME PROBLEM. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717864January 25, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717836January 24, 2000
TIRES
LEFT FRONT TIRE (STILL ATTACHED TO TIRE: BRAKES, U-JOINT, TIE ROD) CAME OFF VEHICLE WHILE DRIVING 45MPH, LOST CONTROL, STRUCK ANOTHER VEHICLE AND ROLLED. TRUCK HAS BEEN TOTALED BY INSURANCE. GM CONTACTED ON 1/20/00 BUT NO FOLLOW UP. *AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#550549January 22, 2000
VEHICLE SPEED CONTROL:CRUISE CONTROL
ENGINE STAYS AT FAST IDLE AFTER GAS PEDAL IS RELEASED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854379January 22, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM, STEERING:HYDRAULIC POWER ASSIST:PUMP, ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS, STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
INTERMITTENTLY WHILE APPLYING THE BRAKES POWER STEERING BECOMES INOPERATIVE WHICH MAY RESULT IN LOSS OF VEHICLE CONTROL. DEALER CANNOT DETERMINE THE CAUSE OF THE PROBLEM. DEALER HAS TRIED 4 TIMES TO REPAIR THIS PROBLEM, BUT OF NO AVAIL. MEANWHILE DEALER REPLACED GEAR STEERING BOX/POWER STEERING PUMP, AND THE COOLING COIL AND HOSES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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