Chevrolet Silverado Complaints (2000)

2,131 consumer complaints on file.

#717666January 21, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
THE AUTOMATIC TRANSMISSION INTERMITTENTLY FAILS TO ENGAGE ON LAUNCH. THERE IS A DELAY OF 1 TO 2 SECONDS BEFORE THE TRANSMISSION ENGAGES AND THE VEHICLE MOVES. THE FAILED CONDITION APPEARS AS IF THE VEHICLE IS IN NUETRAL AND THEN SLAMS INTO GEAR. THE FAILED CONDITION MAY BE THAT THE VEHICLE IS ACTUALLY TRYING TO LAUNCH IN 3RD AND THEN DOWN SHIFTS AFTER A DELAY. THIS IS A POTENTIALY DANGEROUS CONDITION THAT COULD RESULT IN AN ACCIDENT WHILE CROSSING TRAFFIC OR ENTERING TRAFFIC. I HAVE FOUND VIA THE INTERNET THAT MANY OWNERS OF THIS VEHICLE ARE HAVING THIS PROBLEM WITH BOTH 1999 AND 2000 MODELS. THIS PROBLEM IS VERY INTERMITTENT AND CAN NOT BE REPRODUCED WITH REGULARITY. BECAUSE THE PROBLEM CAN NOT BE REPRODUCED I HAVE NOT TAKEN THE VEHICLE TO THE DEALER, IT WOULD BE A WASTE OF TIME AT THIS POINT. THE DEALER WILL NOT BE ABLE TO REPRODUCE THE FAILURE. I HAVE EXPERIENCED THE PROBLEM 3 TIMES IN 3 MONTHS AND 3000 MILES. IT IS IMPOSSIBLE FOR VEHICLE OWNERS TO GET GM TO DO ANYTHING BECAUSE THE PROBLEM IS SO INTERMITTENT. GM HAS TO BE AWARE OF THE PROBLEM FROM WHAT I HAVE SEEN ON THE INTERNET. PLEASE LET ME KNOW IF I CAN HELP IN ANY WAY WITH YOUR INVESTIGATION. THANK YOU IN ADVANCE FOR YOUR HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855216January 20, 2000
STEERING:HYDRAULIC POWER ASSIST:PUMP
ONGOING PROBLEM WITH DEALER HAVING TO REPLACE POWER STEERING PUMP ON FOUR OCCASIONS DUE TO LEAKAGES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717584January 20, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
ANCHOR BOLT HOLDING FRONT STRAP , NOTICED WAS MISSING WHEN HAVING TIRES ROTATED, STRAP WAS HANGING DOWN APROX. 2-3 IN. AWAY FROM OUT SIDE CORNER OF TANK. TOOK TO DEALER AND HAD BOLT REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#855010January 14, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL:LINKAGES
ACCELERATOR WOULD SURGE WHILE IN GEAR. WOULD SHIFT FROM OVERDRIVE TO LOW GEAR ON ITS OWN. THIS HAPPENS WHEN DOING HIGHWAY DRIVING. THE MANUFACTURER HAS BEEN CONTACTED & KNOWS OF PROBLEM. VEHICLE BEEN IN SHOP FOR OVER A MONTH. THERE IS NO CORRECTIVE SOLUTION TO PROBLEM OF SURGING & GEAR SHIFTING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716921January 5, 2000
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
THE HEADLIGHT PROBLEM INVOLVES AN OVERRIDE BUTTON INSTALLED ON THE 2000 SILVERADO THAT IS TO BYPASS THE AUTO HEADLIGHT ON EVEN DURING THE DAY. THE BUTTON, ACCORDING TO THE MANUAL, IS TO BE ABLE TO TURN OFF THE HEADLIGHTS ( THIS IS THE ONLY WAY, THERE IS NO OFF POSITION ) IF YOU ARE STOPPED, ( LIKE AT A BURGER PLACE) WITH YOUR ENGINE RUNNING & YOU DON'T WANT YOUR LIGHTS ON. BUT, I FOUND THAT YOU ALSO CAN BE GOING DOWN THE ROAD, ( I DID THIS GOING 50 MPH), & PUSH THIS BUTTON 3 TIME & ALL THE LIGHTS GO OUT. THE DASH, & FRONT & REAR LIGHTS! I PANICED & COULD NOT FIND HOW TO TURN THEM BACK ON. I HAD TO MAKE AN EMERGENCY STOP, ( LUCKY NO ONE WAS BEHIND ME), & THEN I FOUND I HAD TO TURN THE SWITCH TO MANUAL LIGHTS ON CONTROL TO GET THEM BACK ON. I LATER FOUND OUT FROM THE MANUAL THAT THIS SWITCH WAS NITENDED FOR THE BYPASS OPERATION I SPOKE OF EARLIER. I THINK YOU SHOULD NOT BE ABLE TO TURN OFF ALL YOUR LIGHTS WHILE MOVING BY SIMPLY PUSHING THIS BUTTON THREE TIMES! THE VIBRATION PROBLEM SEEM TO BE AFFECTING A LOT OF THE NEW 1999 & 2000 MODEL SILVERADO TRUCKS. GM SAYS THEY ARE WORKING ON IT, BUT DO NOT HAVE A FIX YET. NOT SAFETY RELATED BUT ANNOYING! JUST NOT RIGHT FOR A NEW TRUCK. I HAVE INLISTED THE HELP OF THE BBB ON THIS PROBLEM SINCE DEALER WILL NOT FIX. SAYS SINCE MOST OF THE NEW MODELS DO IT, THEY LIST IT AS A NORMAL CHARACTERISTIC!!! THANKS! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558636January 4, 2000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE REAR DOORS WILL NOT LATCH IF THE VEHICLE IS EXPOSED TO TEMPS BELOW 45 DEGREES, THE FRONT DOORS ARE SECURED TO THE REAR DOORS, SO IF THE REAR LATCH WON'T LATCH THE FRONT DOORS MAY OPEN, THE DEALER CAN NOT REMEDY THE PROBLEM. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854686January 4, 2000
SEATS:FRONT ASSEMBLY:RECLINER
WHENEVER DRIVER APPLIES THE ACCELERATOR PEDAL EXCESSIVELY TO PASS ANOTHER VEHICLE, DRIVER'S SIDE SEATBACK COLLAPSES. DEALER HAS REPLACED THE SEATS, AND PROBLEM STILL OCCURS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716550December 28, 1999
WHEELS
THERE HAVE BEEN NO FAILURES, BUT I HAD TO PUT "ONE" IN AN EARLIER FIELD TO GET THIS THING TO WORK/SUBMIT. ISN'T IT BETTER TO KNOW OF A PROBLEM BEFORE AN ACCIDENT? ON PAGE 6-72 OF THE OWNERS MANUAL FOR 2000 SILVERADO TRUCKS IT INDICATES A WHEEL LUG SPEC. OF 140 FT LBS. THAT SEEMS UNUSUALLY HIGH FOR AN ALUMINUM ALLOY WHEEL (NORMALLY 80-100). I CALLED GM CUSTOMER SERVICE, AND THEY ON 12/23/99 CONFIRMED THAT NUMBER. I CHECKED THE ACTUAL TORQUE SETTINGS AS THE TRUCK WAS DELIVERED, AND NOTICED THAT MOST OF THEM WERE ABOUT 90 FT LBS. I CHECKED WITH MY DEALERSHIP TO SEE WHAT THE SHOP MANUAL INDICATED, AND WAS TOLD THAT THERE WAS NO REFERENCE IN THE SHOP MANUAL, BUT I SUSPECT THE SERVICE WRITER DID NOT KNOW FULLY ABOUT HOW TO USE THAT SCREEN. I AM GOING TO USE 95 FT LBS AS MY SPEC. I AM CONCERNED THAT 140 FT. LBS. WOULD RESULT IN A WHEEL LUG BREAKING WHEN IN A HOT AND STRESSED SITUATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716448December 26, 1999
STEERING:RACK AND PINION, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
GENERAL MOTORS NOTIFIED ME THAT THE BUSHINGS IN THE LOWER CONTROL ARM AND THE BUSHINGS IN THE RACK AND PINION NEEDED TO BE REPLACED TO CORRECT A SERIOUS VIBRATION PROBLEM . THERE IS ALSO A GM SERVICE BULLETIN CONTAINING THIS INFORMATION. THESE TWO CONPONENTS ARE PART OF THE "STEERING". GM HAS INFORMED ME THAT THEY WILL NOT REPLACE THESE BUSHINGS A THE PRESENT TIME. HAVING A DEFECTIVE STEERING ASSEMBLY CAUSES A SAFETY PROBLEM FOR ME AND MY FAMILY. ANY OTHER REQUIRED DOCUMENTATION I WILL BE GLAD TO PROVIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854397December 23, 1999
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
EXTENDED EXTERIOR MIRROR PROBLEM WITH AJUSTING AND CREATING A BLIND SPOT. IF A VEHICLE IS ALMOST ON THE SIDE OF CONSUMER'S VEHICLE HE WOULD NOT BE ABLE TO SEE THAT VEHICLE UNLESS HE STICKS HEAD OUT OF WINDOW. DEALER NOTIFED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716190December 17, 1999
VEHICLE SPEED CONTROL:CRUISE CONTROL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
ROUGH IDLE, EXHAUST BURNING BLACK, SMELL OF GASOLINE IN OIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716191December 17, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:POWER ASSIST
TRANSMISSION SHUDDER, FORWARD OR REVERSE, IMMEDIATELY AFTER RELEASING FOOT BRAKE TO BEGIN ACCELERATION. THEN BETWEEN 18 AND 25MPH THERE IS A VACUUM LEAKING SOUND - WHISTLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550001December 16, 1999
SUSPENSION:FRONT
FRONT END STEERING WHEEL STARTED TO SHAKE CAUSING WHEEL BALANCE INOPERABLE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716043December 14, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
ENGINE IDLES ROUGH (MISSING), INSIDE OF EXHAUST IS BURNING BLACK, AVERAGE MPG IS 16.6, OIL ON DIP-STICK HAS GASOLINE SMELL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716045December 14, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SHUDDERS FORWARD OR REVERSE, IMMEDIATELY AFTER RELEASING FOOT BRAKE TO BEGIN ACCELERATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715724December 6, 1999
SUSPENSION
VEHICLE HAS HAD A DRIVELINE VIBRATION SINCE PURCHASED NEW . DEALER REPLACED THE TIRES 3 TIMES AND THEN DECIDED IT WAS NOT THE TIRES . AFTER FAILING TO CORRECT THE PROBLEM , DEALER STATES THAT GM SAYS THERE IS NOT A PROBLEM AND THAT THE VIBRATION IS NORMAL AND WITHIN SPECS. I KNOW THIS VIBRATION SHOULD NOT BE THERE AND I AM NOT THE ONLY PERSON TO COMPLAIN TO GM . THEY ( GM ) HAVE TAKEN BACK EITHER BY BUYING BACK OR " TRADE ASSIST " MANY OF THESE VEHICLES , WHICH , BY THE WAY , ARE WITHIN SPEC. . THERE IS ALSO NO KNOW BUILD DATE FOR MORE OF THESE VEHICLES . I HAVE BEEN OFFERED THE "TRADE ASSIST" FOR MY VEHICLE WHICH WOULD BE ACCEPTABLE WERE IT NOT FOR THE $0.20 A MILE THEY WANT TO CHARGE ME FOR MILAGE ALREADY ON THE VEHICLE , BUT ALSO FOR ALL THE MILES WHILE WAITING FOR THEM TO PROVIDE ME WITH ANOTHER VEHICLE . I MAY BE IN THE WRONG PLACE TO COMPLAIN ABOUT THIS BUT I DON'T HAVE ANY GUIDENCE IN PERSUING A RESOLUTION TO THIS PROBLEM . H E L P !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715625December 4, 1999
VISIBILITY:REARVIEW MIRRORS/DEVICES
THE DRIVER'S SIDE REMOTE-CONTROLLED MIRROR DOES NOT HAVE AN ADEQUATE RANGE OF ADJUSTMENT IN BOTH AZIMUTH AND ELEVATION FOR ALL SEAT POSITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715626December 4, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
THE PLASTIC BRAKE-FLUID RESERVOIR IS VERY SLOPPILY (AND LOOSELY) ATTACHED TO THE MASTER CYCLINDER VIA TWO PINS THRU OVERSIZED HOLES IN THE RESERVOIR ASSEMBLY. THE HOLES ARE MUCH LARGER THAN THE RESTRAINING PINS RESULTING IN CONSIDERABLE SLOP. THE RESERVOIR ASSEMBLY IS NOT RIGIDLY ATTACHED TO THE MASTER CYLINDER AND IS FREE TO VIBRATE. THE RANGE OF MOTION ALLOWED BY THE SLOP IS CONSIDERABLE. I FEAR THAT SYMPATHETIC ENGINE OR ROAD VIBRATIONS MAY DAMAGE THE MASTER-CYLINDER/RESERVOIR INTERFACE. I CHECKED OUT A NEW SILVERADO IN THE DEALER'S SHOW ROOM AND ITS BRAKE-FLUID RESERVOIR ALSO APPEARED TO BE INADEQUATELY FASTENED TO THE MASTER-CYLINDER ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549506November 15, 1999
SUSPENSION:FRONT
DEFECTIVE FRONT SUSPENSION CAUSES VEHICLE TO PULL TO THE RIGHT AND VIBRATE AT SPEEDS ABOVE 63 MPH. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714502November 8, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE BRAKE PEADLE GOES ALMOST TO THE FLOOR WITH NO ACTION UNTIL IT ALMOST THE END, THEN VEHICLE STOPS ABRUPTLY. THIS HAS HAPPENED 5 TIMES IN THE PAST 2 MONTHS (THE 1ST OCCURANCE IS LISTED). THE DEALER INSPECTED AND REPORTS NO PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Silverado