Chevrolet Silverado Complaints (2016)

976 consumer complaints on file.

#11552541October 30, 2023
STEERING, ELECTRICAL SYSTEM
I was turning at low speeds and my power steering kept going out temporarily causing my steering wheel to jerk abruptly. While this was happening the dash lights and radio all went blank, turning on and off. Huge safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552547October 30, 2023
POWER TRAIN, STEERING, WHEELS
My truck starts shaking when I attempt to speed up or slow down, and it hesitates, shudders, and engages in a hard shift when changing gears. My mechanic could not fix it. Has been happening since Dec. 2018. Why is there no recall on this major issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551933October 25, 2023
POWER TRAIN
At 143,000 miles my transmission stopped transmitting engine power to the wheels
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551374October 23, 2023
STEERING
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving 15 MPH, the steering wheel became firm intermittently making it difficult to maneuver the vehicle. The power steering warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and stated that the VIN was not included in a recall. The failure mileage was approximately 100,000. The VIN provided was invalid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551171October 21, 2023
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
The truck has had its major service to replace all fluids at 70,000 miles. One of the services was a notable vibration and shaking through the steering wheel and on the brakes. Higher the speed the more the vibration. When brakes are applied the vibration gets worse. The vehicles brakes and rotors were checked and good. The mechanic said that the brake pump was slightly loose and it was tightened. It did slightly ease the vibration, but less that a few days later it is back to the same vibrating. The brake power feels weak and when I need to brake I feel like the vehicle is not stopping. I have owner a 2014 Silverado before this and did not have this issue. I took it back to the dealer and they did an alignment which did not help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550804October 19, 2023
ENGINE
I brought my truck into the dealership for a routine oil change. They notified me that my radiator is leaking and needs to be replaced. They stated that there is a small leak in the lower right corner of the radiator. I did not notice and fluids leaking from the radiator prior or did not smell any coolant from the engine. The leak did not trigger any warning lights inside of the vehicle. I did notice on a few occasions that the coolant levels looked low and added more to the system. My truck only has 60k miles on it. After researching this issue I've learned that this is a fairly common problem for 2014-2018 Silverados and that Chevy will only fix the 2014's.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550833October 19, 2023
POWER TRAIN
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the contact noticed that the gear shifter was inoperable. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a failed transmission temperature sensor and transmission control module. The contact was informed that the transmission wiring harness needed to be replaced. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549926October 14, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Electrical connections not sealed at horn assembly leads to corrosion and horn to stop functioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549346October 11, 2023
ENGINE, FUEL/PROPULSION SYSTEM
Probable High Pressure Fuel Pump (CP4) failure resulting in the vehicle stalling without warning. This event has not yet occurred, however due to the high number of vehicles involved in the Stellantis recall which are using the same CP4 pumps which are known to fail, I am scared to drive my truck as the CP4 pump may fail at any time. I have spoken to MANY other GM truck owners who have experienced this failure and it has cost them tens of thousands of dollars. Please open a recall for the CP4 High Pressure Fuel Pump for 2011-2016 GM trucks using this HPFP. Thank you,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549209October 10, 2023
ENGINE
My 2016 Chevy at a stop light started jerking and then just shut off and wouldn’t start again. I had to have it towed and was told at the repair shop that it was the CP4 fuel pump that went. Of course I had them do all the repairs and they found metal shavings all through out the fuel system. I was without my truck for weeks and had to pay ridiculous cost of almost $13,000. With how often this is happening this should all be reimbursed to me and GM needs to step up and take care of it along with NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549128October 10, 2023
TIRES:SIDEWALL
Tire size 285/45R22 114H . While driving on the interstate at 70 mph had a large vibration that started occurring. When I was pulling over to figure out what was going on I heard a loud bang and suddenly lost air pressure to the Drivers side front tire. Once pulled over I could see the tire was flat. Upon removal of the tire I found the inner sidewall had blown. The tread was also separating in the area where the damage was. The tires are only 2.5 years old and have only 22.5k miles. They have been rejuvenate rotated with the last rotation just 3k miles prior. The company refused to honor their warranty stating it looked like the damage was caused by a pothole (which never occurred).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548586October 6, 2023
ELECTRICAL SYSTEM
The ignition switch is defective the truck will not turn on all the time I have to play with the shift lever and key to get it started
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547773October 2, 2023
POWER TRAIN
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the transmission experienced rough shifting from first to second gear. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542955September 6, 2023
POWER TRAIN
My truck started shuddering and having shifting issues. Took to Chevrolet dealership and was told that this has become a common issue with this type of transmission. We ended up having to replace the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542169September 1, 2023
POWER TRAIN
While driving on the highway on ramp, the transmission came out of gear. The engine would accelerate but the transmission would not stay engaged. at this time the check engine light came on. Upon having it towed to a dealership and having the vehicle inspected. It was determined that "the Torque Converter came apart causing metal in the pan when hot vehicle would stop pulling". The transmission has been replaced at considerable expense. Dealer had stated to me that they have seen multiple vehicles with this same issue from 2015 to 2020 models. While we were at the dealership two vehicles were checked in with similar issues. This torque converter issue poses a risk while accelerating/passing other vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541505August 29, 2023
UNKNOWN OR OTHER
I [XXX] purchased a vehicle by trade-in from Augusta Mitsubishi on Tuesday 6/20/2023. Upon further review of the contract, I noticed some things that were not right. 1. They had the vehicle I traded as a Chrysler 200 but I gave them a 2001 GMC Sierra. 2. On the retail purchase agreement, the color of the truck I purchased is gray but it is black. 3. It seems as if the numbers were manipulated to suit the deal. I also had the truck diagnosed and they found a number of issues such as the brakes and rotors were worn. The biggest issue was that the lug studs had been cut which is a major safety issue. In light of everything in this letter, I feel that the dealership should be held accountable, which is why I'm asking that they pay off the truck and send me the title, refund my down payment, and pay for the repair cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539982August 22, 2023
POWER TRAIN
Transmission (6L80/E) started slipping at around 100,000 miles and needed completely replaced/rebuilt. This is replicated on multiple trucks with this transmission from 2016-2018. Evidence was slipping while shifting between 2-3rd gears. Dealership advised transmission needed completely replaced. Cost associated was ~$4000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539710August 21, 2023
ELECTRICAL SYSTEM
The contact owns a 2016 Chevrolet Silverado 1500. The contact stated that the radio in the vehicle had started to switch stations independently. The failure persisted, causing other electrical operations to be affected. The contact stated that occasionally, the failure caused the vehicle to stall while coming to a stop. The vehicle was taken to the dealer and the computer controller was replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 92,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538757August 15, 2023
FUEL/PROPULSION SYSTEM
On August 5, 2023 I was driving south on I75 in the Flint, Michigan area With no warning my engine shut down. High Pressure Fuel Pump (Diesel Truck) imploded and pumped metal shavings through the entire fuel system , Fuel Rails, and Injector system. Vehicle is currently being repaired. Repair consist of, Removal of the gas tank and completely clean. Flush and clean the entire fuel system, Remove injectors and replace with new. Replace old fuel Pump with new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534373July 25, 2023
STEERING
On June 27 2023 we we driving on a two lane highway pulling our travel trailer. We had driven 5 hrs the previous day parked unhooked and drove around the area with no issues. The following morning we left an were just entering the highway speed zone when the truck abruptly crossed the centreline. I managed to correct and stop n the shoulder and noticed 6-8” of play in the steering wheel. I dropped the trailer and slowly drove back to the town to try and see what the issue was. The vehicle continued to move left and right with no input from me. It was determined that the steering box was leaking and when steering was input a thumping could be felt in the tires but not in the steering wheel. The shop determined the box sector shaft adjustment shaft was nearly backed out completely. I contacted the dealership that services my truck about what should be done and they stated “replace the steering box” which we did. Had there been on coming traffic this would have been a fatal or serious collision and it is doubtful this defect would have surfaced as a causal factor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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