Chevrolet Silverado Service Bulletins (2017)

2,175 manufacturer communications on file.

• February 10, 2017•Document ID: 10113412

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIP5457C

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a hesitation, chuggle, fishbite or roughness that can be felt in 3rd to 6th gear, torque converter clutch locked, low rpm, when tipping into throttle to load engine. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

  Associated Products (6)

  2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL
  Associated Documents

  • DownloadMC-10113412-0001.pdf↗
• February 10, 2017•Document ID: 10113411

  Service Bulletin/Repair Instructions
  ENGINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  PIP5468

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a check engine light on. Technician may find Diagnostic Trouble Codes P0101, P0299 and / or P11DC. Technician will need to follow publish Service Information diagnostics first. If Service Information diagnostics do not isolate a root cause of the concern the technician should check for loose or leaking charged air cooler ductwork.

  Associated Products (2)

  2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10113411-0001.pdf↗
• February 9, 2017•Document ID: 10113378

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT

  Mfr Comm. #:

  GCUS-3-841

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  17028 - Customer Satisfaction. Certain vehicles, equipped with 6.6L diesel engine (RPO L5P), may not have had the Diesel Engine Owner Manual Supplement and/or insert installed at the assembly plant. Dealers will insert the Owner Manual Diesel Engine Supplement in the vehicle.

  Associated Products (2)

  2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10113378-0001.pdf↗
• February 8, 2017•Document ID: 10113470

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  PIP5470

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a check engine light on. Technician may find Diagnostic Trouble Code P054F set. Technician will need to follow publish Service Information diagnostics first. If Service Information diagnostics do not isolate a root cause of the concern General Motors Engineering is aware of this concern and is working on a correction. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

  Associated Products (2)

  2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10113470-0001.pdf↗
• February 8, 2017•Document ID: 10113407

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; SEATS:FRONT ASSEMBLY:RECLINER

  Mfr Comm. #:

  PIT5380B

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicle that may have a front driver's or passenger's seat back may lean or be turned outward. Technician will need to remove the seat bottom trim cover and reinstall it completely and squarely to the cushion to correct the concern.

  Associated Products (26)

  2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban+ 6 more
  Associated Documents

  • DownloadMC-10113407-0001.pdf↗
• February 8, 2017•Document ID: 10113406

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:TAILGATE

  Mfr Comm. #:

  PIT3227M

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.

  Associated Products (78)

  2017 Chevrolet Colorado2017 Chevrolet Silverado2017 GMC Canyon2017 GMC Sierra2016 Chevrolet Colorado2016 GMC Canyon2016 GMC Sierra2015 Chevrolet Colorado2015 GMC Canyon2015 GMC Sierra2014 Chevrolet Silverado2014 GMC Sierra2013 Cadillac Escalade2013 Chevrolet Avalanche2013 Chevrolet Silverado2013 GMC Sierra2012 Cadillac Escalade2012 Chevrolet Avalanche2012 Chevrolet Colorado2012 GMC Canyon+ 58 more
  Associated Documents

  • DownloadMC-10113406-0001.pdf↗
• February 8, 2017•Document ID: 10113405

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIT5287C

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician with the correct way to remove the front shock electrical connector terminals. Technician will need to slightly bend the end of the J-38125-12A release tool. There is a purple Terminal Position Assurance that will align itself in the release position when the release tool is inserted into the release hole. There is a metal locking tab on the terminal that will need to be pushed in before the terminal will pull out of the connector.

  Associated Products (21)

  2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra+ 1 more
  Associated Documents

  • DownloadMC-10113405-0001.pdf↗
• February 8, 2017•Document ID: 10113404

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE:STORAGE

  Mfr Comm. #:

  PIT5161E

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. The bump clunk issue may be due to fuel movement in the fuel tank when not completely full. The condition is eliminated after completely filling the fuel tank.

  Associated Products (22)

  2017 Chevrolet Silverado2017 GMC Sierra2016 Chevrolet Silverado2016 GMC Sierra2015 Chevrolet Silverado2015 GMC Sierra2014 Chevrolet Silverado2014 GMC Sierra2013 Chevrolet Silverado2013 GMC Sierra2012 Chevrolet Silverado2012 GMC Sierra2011 Chevrolet Silverado2011 GMC Sierra2010 Chevrolet Silverado2010 GMC Sierra2009 Chevrolet Silverado2009 GMC Sierra2008 Chevrolet Silverado2008 GMC Sierra+ 2 more
  Associated Documents

  • DownloadMC-10113404-0001.pdf↗
• February 7, 2017•Document ID: 10116596

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  16-NA-109

  Date Added:

  August 31, 2017

  Manufacturer:

  BUICK

  Summary

  This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear.

  Associated Products (349)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 329 more
  Associated Documents

  • DownloadMC-10116596-0001.pdf↗
• February 7, 2017•Document ID: 10113401

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  PIP5469

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a check engine light on. Technician may find Diagnostic Trouble Code P10D1 set. Technician will need to follow publish Service Information diagnostics first. If Service Information diagnostics do not isolate a root cause of the concern General Motors Engineering is aware of this concern and is working on a correction. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

  Associated Products (2)

  2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10113401-0001.pdf↗
• February 3, 2017•Document ID: 10116649

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIE0395

  Date Added:

  August 31, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This engineering information bulletin is requesting information from the field on vehicles that have the condition of Malfunction Indicator Lamp Illuminated with DTC P22FE Set.

  Associated Products (2)

  2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10116649-0001.pdf↗
• February 3, 2017•Document ID: 10116645

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIE0371A

  Date Added:

  August 31, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This engineering information is requesting information from the field on vehicles that have the condition of Check Engine Light, Delayed Shifts and/or Transmission Stuck in Gear with DTC P0751, P0752, P0756, P0757, P0761 or P0762 Set.

  Associated Products (4)

  2017 Chevrolet Silverado2017 GMC Sierra2016 Chevrolet Silverado2016 GMC Sierra
  Associated Documents

  • DownloadMC-10116645-0001.pdf↗
• February 3, 2017•Document ID: 10113397

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIT5546

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicates that water leaking into the headlamp assembly or headlamp assembly connections can cause an electrical short which will keep modules from shutting down causing a dead battery and a no crank condition, a crank no start,or unable to program the engine control module. Engine control module will set a diagnostic trouble code of P1682, or the engine will continue to run with the ignition off.

  Associated Products (4)

  2017 Chevrolet Silverado2017 GMC Sierra2016 Chevrolet Silverado2016 GMC Sierra
  Associated Documents

  • DownloadMC-10113397-0001.pdf↗
• February 1, 2017•Document ID: 10113393

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIT5545

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary information communicatesContent Theft Deterrent RPO UTJ is included and only available with Remote Vehicle Start RPO BTV. If the vehicle is not equipped with Remote Vehicle Start RPO BTV the vehicle will not have Content Theft Deterrent.

  Associated Products (8)

  2017 Chevrolet Silverado2017 GMC Sierra2016 Chevrolet Silverado2016 GMC Sierra2015 Chevrolet Silverado2015 GMC Sierra2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10113393-0001.pdf↗
• January 31, 2017•Document ID: 10116572

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  17-NA-025

  Date Added:

  August 31, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This technical bulletin is providing a procedure to reprogram the HMI module to correct multiple conditions including Waiting for Update Media Message, Voice Command For Calling Bluetooth Phone Contacts Inoperative, Intermittent Loss of Rear Camera Gridlines, Service Rear Vision System Message, Radio Turns On Unwanted At Startup, and/or Navigation Radio Destination State Defaults To WV, Intermittent Radio/display Resets, Volume Control Inoperative.

  Associated Products (46)

  2017 Buick LaCrosse2017 Buick Regal2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Corvette2017 Chevrolet Impala2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 Chevrolet Volt2017 GMC Acadia+ 26 more
  Associated Documents

  • DownloadMC-10116572-0001.pdf↗
• January 31, 2017•Document ID: 10113365

  Service Bulletin/Repair Instructions
  STEERING:ELECTRIC POWER ASSIST SYSTEM; STEERING:HYDRAULIC POWER ASSIST SYSTEM; STEERING

  Mfr Comm. #:

  PIT5544

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a hydraulic rush or flow type noise from the power steering gear. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

  Associated Products (4)

  2017 Chevrolet Silverado2017 GMC Sierra2016 Chevrolet Silverado2016 GMC Sierra
  Associated Documents

  • DownloadMC-10113365-0001.pdf↗
• January 31, 2017•Document ID: 10113364

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

  Mfr Comm. #:

  PIT3665E

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

  Associated Products (117)

  2017 Chevrolet Express2017 Chevrolet Silverado2017 Chevrolet Suburban2017 GMC Sierra2016 Chevrolet Express2016 Chevrolet Silverado2016 Chevrolet Suburban2016 GMC Sierra2015 Chevrolet Express2015 Chevrolet Silverado2015 Chevrolet Suburban2015 GMC Sierra2014 Chevrolet Express2014 Chevrolet Silverado2014 Chevrolet Suburban2014 GMC Savana2014 GMC Sierra2013 Chevrolet Express2013 Chevrolet Silverado2013 Chevrolet Suburban+ 97 more
  Associated Documents

  • DownloadMC-10113364-0001.pdf↗
• January 30, 2017•Document ID: 10116571

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  17-NA-024

  Date Added:

  August 31, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This technical bulletin provides a procedure to turn the audible feedback option on and off in the radio settings to prevent an audible beep will occur when scrolling from page 1 to page 2 of the OnStar menu, which may be interpreted as a hands free OnStar call request.

  Associated Products (15)

  2017 Chevrolet Camaro2017 Chevrolet Cruze2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Sonic2017 Chevrolet Spark2017 Chevrolet Trax2017 GMC Acadia2017 GMC Sierra2016 Chevrolet Camaro2016 Chevrolet Cruze2016 Chevrolet Malibu2016 Chevrolet Silverado2016 Chevrolet Spark2016 GMC Sierra
  Associated Documents

  • DownloadMC-10116571-0001.pdf↗
• January 30, 2017•Document ID: 10113360

  Service Bulletin/Repair Instructions
  ENGINE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  PIP5466

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a check engine light on. Technician may find Diagnostic Trouble Codes P1016 and / or P1017 set. Technician will need to follow publish Service Information diagnostics first. If Service Information diagnostics do not isolate a root cause of the concern General Motors Engineering is aware of this concern and is working on a correction. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

  Associated Products (2)

  2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10113360-0001.pdf↗
• January 27, 2017•Document ID: 10113356

  Service Bulletin/Repair Instructions
  STEERING:HYDRAULIC POWER ASSIST SYSTEM; STEERING:ELECTRIC POWER ASSIST SYSTEM; ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIT5405C

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a reduced or loss of power steering assist, steering wheel jerks or kicks back when turning, Service Stabilitrak message with warning chime, engine stall, Instrument Panel Cluster going blank or inoperative, radio/Integrated Center Stack going blank, Heater-Vent-Air Conditioning going blank, hood ajar message and/or dome lamps flash when shifting into reverse, alarm sounds when locking doors or door locks cycling, and or wipers continue to run for a short time after turning off and then stop/park in the incorrect location. Technician may find Diagnostic Trouble Codes U0073, U0078, U0029, U0028, U0415, U0140, U0126, U0121, U0101, U0100, C0544, C0710, U1510, B127B, B2605, B3600, C0800, U0428, U0452, U0131, and P0513 set in the vehicle. Check the body control module ground at the G218 location. The front dash insulator mat may be trapped between the ground eyelet and the body stud. Remove the round nut and eyelet and cut the front dash insulator mat away from the ground stud so it no longer interferes with the ground stud and reinstall the eyelet and ground nut. Technician will also inspect the starter solenoid battery cable for shorting out on the starter heat shield. Technician will need to voltage drop the battery cables. The battery should be tested using the GR8. X183 or X133 should be inspected for any broken/loose/backed out terminals.

  Associated Products (26)

  2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban+ 6 more
  Associated Documents

  • DownloadMC-10113356-0001.pdf↗