Chevrolet Silverado Service Bulletins (2017)

2,175 manufacturer communications on file.

• February 22, 2017•Document ID: 10116603

  Service Bulletin/Repair Instructions
  AIR BAGS

  Mfr Comm. #:

  16-NA-246

  Date Added:

  August 31, 2017

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides an upate for Cause information on Airbag Warning Lamp Illumination Condition.

  Associated Products (23)

  2017 Buick LaCrosse2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Impala2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 Chevrolet Volt2017 GMC Acadia2017 GMC Canyon2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac CT6+ 3 more
  Associated Documents

  • DownloadMC-10116603-0001.pdf↗
• February 22, 2017•Document ID: 10113443

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIP4723B

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

  Associated Products (914)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 894 more
  Associated Documents

  • DownloadMC-10113443-0001.pdf↗
• February 21, 2017•Document ID: 10116605

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION

  Mfr Comm. #:

  16-NA-338

  Date Added:

  August 31, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of assembly returns.

  Associated Products (276)

  2018 Chevrolet Equinox2018 GMC Acadia2018 GMC Terrain2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro+ 256 more
  Associated Documents

  • DownloadMC-10116605-0001.pdf↗
• February 21, 2017•Document ID: 10113441

  Service Bulletin/Repair Instructions
  POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

  Mfr Comm. #:

  PIP5474

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary information communicates that a technician might find a vehicle with no power transmitted to the front axle in four wheel drive. If vehicle has regular production option NQF the technician finds that with vehicle in four wheel drive with solid indicator light but the front wheels do not assist in moving vehicle he is to verify when shifting the transfer case to four wheel drive the light is solid If that switch illuminated solid then all operations to achieve four wheel drive were completed successfully. Technician is to inspect pictured item and ensure that the body ring that the synchronizer engages has not separated from theTransfer Case Front Output Shaft Drive Sprocket. If so then replace the transfer case front output drive shaft sprocket as needed. If vehicle has regular production option NQG and the customer indicates that the transfer case was in four wheel drive with that indicator light on solid in the instrument panel cluster but the front wheels were not assisting in vehicle movement technician is to verify the following, shift the transfer case to four wheel drive and ensure that the four wheel drive in the instrument panel cluster is on solid. Technician is to inspect pictured item and ensure that the body ring that the synchronizer engages has not separated from theTransfer Case Front Output Shaft Drive Sprocket.If so then replace the transfer case front output drive shaft sprocket as needed.

  Associated Products (6)

  2017 Chevrolet Silverado2017 GMC Sierra2016 Chevrolet Silverado2016 GMC Sierra2015 Chevrolet Silverado2015 GMC Sierra
  Associated Documents

  • DownloadMC-10113441-0001.pdf↗
• February 21, 2017•Document ID: 10113384

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION: CAMERA SYSTEM

  Mfr Comm. #:

  GCUS-3-850

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  17065 - Service Update. When certain vehicles, equipped with base body or chassis (RPO ZW9) and without rear vision camera ready (RPO 5F9) are shifted into reverse, the installed calibration is looking for a camera input that was not part of the requested truck build and ?Service Rear Camera? error message is displayed. Dealers will reprogram the radio with the correct calibration.

  Associated Products (2)

  2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10113384-0001.pdf↗
• February 20, 2017•Document ID: 10113438

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIC5959C

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.

  Associated Products (300)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 280 more
  Associated Documents

  • DownloadMC-10113438-0001.pdf↗
• February 20, 2017•Document ID: 10113437

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIC4801H

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113437-0001.pdf↗
• February 20, 2017•Document ID: 10113436

  Service Bulletin/Repair Instructions
  STEERING; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIC3278G

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113436-0001.pdf↗
• February 17, 2017•Document ID: 10116631

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  17-NA-045

  Date Added:

  August 31, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides Information on Using Voice Pass-Thru to Access Voice Recognition Commands on Cell Phone and how it does not work on models equipped with IOA and IOB radios.

  Associated Products (17)

  2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Cruze2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Sonic2017 Chevrolet Spark2017 Chevrolet Trax2017 GMC Acadia2017 GMC Sierra2016 Chevrolet Camaro2016 Chevrolet Cruze2016 Chevrolet Malibu2016 Chevrolet Silverado2016 Chevrolet Spark2016 GMC Sierra
  Associated Documents

  • DownloadMC-10116631-0001.pdf↗
• February 17, 2017•Document ID: 10113427

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIC5588C

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113427-0001.pdf↗
• February 16, 2017•Document ID: 10116585

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  02-00-89-002Q

  Date Added:

  August 31, 2017

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides information for dealers/technicians on when and how to submit a field product report.

  Associated Products (536)

  2018 Chevrolet Equinox2018 GMC Acadia2018 GMC Terrain2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro+ 516 more
  Associated Documents

  • DownloadMC-10116585-0001.pdf↗
• February 14, 2017•Document ID: 10116629

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  17-NA-043

  Date Added:

  August 31, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information on During Bluetooth Phone Conversations the Person Outside of Vehicle May Hear Their Voice Echo as They Speak to the Person Inside of the Vehicle and that this is due to the volume on the radio being to loud and in need of turning down to correct the condition.

  Associated Products (4)

  2017 Chevrolet Silverado2017 GMC Sierra2016 Chevrolet Silverado2016 GMC Sierra
  Associated Documents

  • DownloadMC-10116629-0001.pdf↗
• February 13, 2017•Document ID: 10116584

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  01-03-10-003O

  Date Added:

  August 31, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This bulletin contains information for the new tires that the vehicle is equipped with and that they are covered by General Motors against defects in material or workmanship under the New Vehicle Warranty (Base Warranty Coverage). For vehicles within this warranty period, defective tires will be replaced on a pro rata adjustment basis according to the published distance-based schedule.

  Associated Products (220)

  2018 Chevrolet Equinox2018 GMC Acadia2018 GMC Terrain2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro+ 200 more
  Associated Documents

  • DownloadMC-10116584-0001.pdf↗
• February 13, 2017•Document ID: 10113419

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

  Mfr Comm. #:

  PIT5532A

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a squeak or chirp type noise from the rear of the vehicle. Technician should use the latest version of PI1201. If the noise is gone replace the muffler and tail pipe assembly.

  Associated Products (14)

  2017 Chevrolet Silverado2017 GMC Sierra2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10113419-0001.pdf↗
• February 13, 2017•Document ID: 10113418

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIP5029H

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113418-0001.pdf↗
• February 13, 2017•Document ID: 10113417

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC6049F

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communicationends thewireless charging module restriction through the General Motors Technical Assistance Center.

  Associated Products (40)

  2018 Chevrolet Equinox2017 Buick LaCrosse2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Camaro2017 Chevrolet Colorado2017 Chevrolet Cruze2017 Chevrolet Impala2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Volt2017 GMC Acadia2017 GMC Canyon2017 GMC Sierra+ 20 more
  Associated Documents

  • DownloadMC-10113417-0001.pdf↗
• February 13, 2017•Document ID: 10113416

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  PIP5338A

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.

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  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113416-0001.pdf↗
• February 13, 2017•Document ID: 10113415

  Service Bulletin/Repair Instructions
  SUSPENSION:FRONT

  Mfr Comm. #:

  PIT5049C

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician on the steps to help diagnose and repair vehicles with a rattle, squeak, clunk, thump, or bump. If published Service Information diagnostics do not lead to a repair for the concern. Technician should inspect the opposite side shock/strut for the cause of the concern.

  Associated Products (73)

  2017 Cadillac Escalade2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac Escalade2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2015 Cadillac Escalade2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2014 Cadillac Escalade2014 Chevrolet Silverado+ 53 more
  Associated Documents

  • DownloadMC-10113415-0001.pdf↗
• February 10, 2017•Document ID: 10113414

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

  Mfr Comm. #:

  PIP5459A

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicatesvehicle may come in with DTC P228D (Fuel Pressure Regulator Control Performance - High Pressure) set current or history. A fault with the fuel rail pressure sensor.Do not replace the Engine’s High Pressure Pump. Butrecommended to replace the Fuel Rail Pressure sensor.

  Associated Products (9)

  2017 Cadillac CTS2017 Cadillac Escalade ESV2017 Chevrolet Camaro2017 Chevrolet Corvette2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon
  Associated Documents

  • DownloadMC-10113414-0001.pdf↗
• February 10, 2017•Document ID: 10113413

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIP4902J

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on the vehicle in question.

  Associated Products (300)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 280 more
  Associated Documents

  • DownloadMC-10113413-0001.pdf↗