Chevrolet Silverado Service Bulletins (2017)

2,175 manufacturer communications on file.

• July 12, 2017•Document ID: 10114071

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

  Mfr Comm. #:

  PIP5507A

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.

  Associated Products (188)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 168 more
  Associated Documents

  • DownloadMC-10114071-0001.pdf↗
• July 12, 2017•Document ID: 10114070

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:HATCHBACK/LIFTGATE; ELECTRICAL SYSTEM; ENGINE

  Mfr Comm. #:

  PIT5308B

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have remote start is inoperative, power lift gate Regular Production Option Code (TB5) is inoperative with the ignition off, Crank no start, Start and Stall, and vehicles equipped with the diesel engine, the blower motor may stay on after the engine is turned off. Technician may find Diagnostic Trouble Code P2537 and/or P129Dset. Technician will need to Use a voltmeter and check circuit 5985 at the Engine Control Module and Transmission Control Module. If no or low voltage is found, use the wiring diagram in Service Information and perform normal circuit diagnosis.

  Associated Products (20)

  2017 Cadillac Escalade2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac Escalade2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2015 Cadillac Escalade2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10114070-0001.pdf↗
• July 10, 2017•Document ID: 10126089

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:WIRING

  Mfr Comm. #:

  17-NA-219

  Date Added:

  December 22, 2017

  Manufacturer:

  GMC

  Summary

  This technical bulletin provides to the technician a possible issue with the NOx sensor wiring harness and what to do if corrosion is found.

  Associated Products (8)

  2017 Chevrolet Colorado2017 Chevrolet Express2017 Chevrolet Silverado2017 GMC Canyon2017 GMC Savana2017 GMC Sierra2016 Chevrolet Colorado2016 GMC Canyon
  Associated Documents

  • DownloadMC-10126089-0001.pdf↗
• July 10, 2017•Document ID: 10126088

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  17-NA-218

  Date Added:

  December 22, 2017

  Manufacturer:

  GMC

  Summary

  This technical bulletin provides a procedure to replace the instrument panel cluster due to a defect of the flash memory causing the DIC to go blank.

  Associated Products (2)

  2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10126088-0001.pdf↗
• July 10, 2017•Document ID: 10114069

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER; WHEELS:LUGS/NUTS/BOLTS/STUDS

  Mfr Comm. #:

  PIP5382H

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication advises the technician that generation 5 engines with Regular Production Option Code L83, L86, or LV3 may have an oil consumption concern were one quart in 2000 miles is being used. Dealer will confirm oil level was properly checked per Owner’s Manual, and check the bolt torque on the Valve Lifter Oil Manifold Assembly, before doing any repairs to the vehicle.

  Associated Products (21)

  2017 Cadillac Escalade2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon XL2016 Cadillac Escalade2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon XL2015 Cadillac Escalade2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon XL2014 Chevrolet Silverado2014 GMC Sierra+ 1 more
  Associated Documents

  • DownloadMC-10114069-0001.pdf↗
• July 10, 2017•Document ID: 10114067

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; STRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  PIP5501A

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary information communicates Vehicles may be setting DTC P2101 falsely. In 2017 the K2XX introduced a “Driver Door Open Prime” (DDOP) feature that improves cold startability. The engineering investigation has determined that an intermittent pulse on the ECM RUN/CRANK input (during vehicle door unlock), initializes the Electronic Throttle Control (ETC) diagnostics that falsely sets P2101 when the DDOP occurs as the customer opens the driver door. Many of the reported P2101 failures show that the vehicle battery was in a reduced charge state (new dealer stock or extended radio operation with the engine off).Run the engine for 1 minute, soak the vehicle for 5 hours (required to re-initialize the DDOP) and verify that the P2101 does not reset.Return the vehicle to the customer

  Associated Products (6)

  2017 Cadillac Escalade ESV2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon
  Associated Documents

  • DownloadMC-10114067-0001.pdf↗
• July 7, 2017•Document ID: 10114065

  Service Bulletin/Repair Instructions
  VISIBILITY:WINDSHIELD; LANE DEPARTURE

  Mfr Comm. #:

  PIT5535B

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles thatmay have Service Front Camera, Service Lane Departure Warning, and Service Lane Keep Assist Message. Technician may find Diagnostic Trouble Code B1008 Sym 4B set. Technician will need to check the windshield to ensure it is not aftermarket. Technician will also check for anything that may impair the front view camera and ensure the camera is properly mounted.

  Associated Products (28)

  2017 Buick LaCrosse2017 Cadillac CT62017 Cadillac Escalade2017 Cadillac XT52017 Chevrolet Bolt EV2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Acadia2017 GMC Sierra2017 GMC Yukon2016 Cadillac CT62016 Cadillac Escalade2016 Chevrolet Malibu2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon+ 8 more
  Associated Documents

  • DownloadMC-10114065-0001.pdf↗
• July 6, 2017•Document ID: 10114064

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  PIT5576

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicates and issue with the hood ajar message being displayed when the hood is not ajar. Inspect the body ground strap to insure it is connected in the proper locations and the strap eyelets are tight and do not rotate.

  Associated Products (20)

  2017 Cadillac Escalade2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac Escalade2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2015 Cadillac Escalade2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10114064-0001.pdf↗
• July 5, 2017•Document ID: 10114061

  Service Bulletin/Repair Instructions
  FORWARD COLLISION AVOIDANCE

  Mfr Comm. #:

  PIT5551A

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary information communicatesa "Forward Collision System Reduced" message displayed on the DIC when theForward Automatic Braking has been set to the "Alert" setting. This is normal when theFAB has been set to "Alert".

  Associated Products (17)

  2018 Chevrolet Equinox2017 Cadillac CT62017 Cadillac Escalade ESV2017 Cadillac XT52017 Chevrolet Bolt EV2017 Chevrolet Malibu2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 Chevrolet Volt2017 GMC Acadia2017 GMC Sierra2017 GMC Yukon2016 Cadillac CT62016 Cadillac Escalade ESV2016 Chevrolet Malibu2016 Chevrolet Volt
  Associated Documents

  • DownloadMC-10114061-0001.pdf↗
• July 5, 2017•Document ID: 10114060

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIT5564A

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicates an issue with aftermarket USB chargers causing SIR DTC's to set.

  Associated Products (73)

  2017 Cadillac Escalade2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac Escalade2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2015 Cadillac Escalade2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2014 Cadillac Escalade2014 Chevrolet Silverado+ 53 more
  Associated Documents

  • DownloadMC-10114060-0001.pdf↗
• June 30, 2017•Document ID: 10118290

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  PIP5507

  Date Added:

  October 4, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicatesIn ambient temperatures 100F (37.7 C)degrees or higher, DTCs P2635 and/or P018B may set.The vehicle may also exhibit a hesitation or stalling condition.Excessively Hot and sustained ambient temperatures over 100F (37.7 C) degrees Mainly in TX, AZ, UT, NV, CA, NM (could be any state) causingVapor buildup in fuel feed line.Customers can be advised to utilize fuels with octane levels greater than 91, Refrain from extended idleing periods if possible, park vehicles in covered garage.Replacing the fuel pump will not repare this concern.

  Associated Products (188)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 168 more
  Associated Documents

  • DownloadMC-10118290-0001.pdf↗
• June 20, 2017•Document ID: 10118281

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION: CAMERA SYSTEM

  Mfr Comm. #:

  PIT5573

  Date Added:

  October 4, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicatesthat some customers may comment that the rear camera display is too bright at night. General Motors Engineering is investigating the condition, and this PI will be updated when further information is available.

  Associated Products (5)

  2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon
  Associated Documents

  • DownloadMC-10118281-0001.pdf↗
• June 20, 2017•Document ID: 10118280

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  PIP5470A

  Date Added:

  October 4, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about an ECM calibration update to address DTC P054F setting.This PI updated from engineering aware of concern to valid calibration covered in TSB 17-NA-171.

  Associated Products (2)

  2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10118280-0001.pdf↗
• June 20, 2017•Document ID: 10118279

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  PIP5469A

  Date Added:

  October 4, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about an ECM calibration update to address aDTC P10D1. This PI updated from engineering aware of concern to valid calibration covered in TSB 17-NA-171.

  Associated Products (2)

  2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10118279-0001.pdf↗
• June 20, 2017•Document ID: 10118278

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  PIP5480A

  Date Added:

  October 4, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about an ECM calibration update to address ahesitation, bump, chuggle, jerk or a feeling of harshness between 25 and 45 MPH, light acceleration with the transmission in 3rdgear. This PI updated from engineering aware of concern to valid calibration covered in TSB 17-NA-171.

  Associated Products (2)

  2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10118278-0001.pdf↗
• June 19, 2017•Document ID: 10118277

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

  Mfr Comm. #:

  PIP5504

  Date Added:

  October 4, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information and definitionsto the technician about vehicles that have fishbite, chuggle, misfire,AFM disturbances or torque converter shudder/vibrationconcerns. Technician are advised to use PICO software to determine root cause of the concern. If torque converter shudder is confirmed and no debris is found in the transmission fluid pan the technicians are instructed to flush the transmission fluid three times. If debris is found in the transmission fluid pan the technicians are instructed to also replace the torque converter.

  Associated Products (10)

  2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon
  Associated Documents

  • DownloadMC-10118277-0001.pdf↗
• June 19, 2017•Document ID: 10118273

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

  Mfr Comm. #:

  PIP5503

  Date Added:

  October 4, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicates to the dealer additional information on checking for the engne crankcase being overfull on oil causing an engine vibration concern. The technician is advised to inspect for contaminnants and adjust the engine oil level as needed.

  Associated Products (24)

  2017 Cadillac CTS2017 Cadillac Escalade2017 Chevrolet Camaro2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac CTS2016 Cadillac Escalade2016 Chevrolet Camaro2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2015 Cadillac Escalade2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe+ 4 more
  Associated Documents

  • DownloadMC-10118273-0001.pdf↗
• June 16, 2017•Document ID: 10118269

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  PIT5404D

  Date Added:

  October 4, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have a buffeting vibration and/or drone type noise, exhaust tone change, and/or body pressure booming. Replace or repair any of the issue that was found in the inspection.If the vehicle is equipped with a 4.3 liter or 5.3 liter engine an updated exhaust system is now available.

  Associated Products (18)

  2017 Cadillac Escalade2017 Chevrolet Silverado2017 GMC Sierra2017 GMC Yukon2016 Cadillac Escalade2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2015 Cadillac Escalade2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10118269-0001.pdf↗
• June 15, 2017•Document ID: 10118267

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  PIP5330B

  Date Added:

  October 4, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a coolant loss and/or coolant odor after driving the vehicle. Technician will need to test the cooling system looking for leaks at the outer head bolts. If coolant is found replace the head the concern is present on.

  Associated Products (27)

  2017 Cadillac CTS2017 Cadillac Escalade2017 Chevrolet Camaro2017 Chevrolet Corvette2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac CTS2016 Cadillac Escalade2016 Chevrolet Camaro2016 Chevrolet Corvette2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2015 Cadillac Escalade2015 Chevrolet Silverado+ 7 more
  Associated Documents

  • DownloadMC-10118267-0001.pdf↗
• June 15, 2017•Document ID: 10118266

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  PIP5501

  Date Added:

  October 4, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary information communicates Vehicles may be setting DTC P2101 falsely. In 2017 the K2XX introduced a “Driver Door Open Prime” (DDOP) feature that improves cold startability. The engineering investigation has determined that an intermittent pulse on the ECM RUN/CRANK input (during vehicle door unlock), initializes the Electronic Throttle Control (ETC) diagnostics that falsely sets P2101 when the DDOP occurs as the customer opens the driver door. Many of the reported P2101 failures show that the vehicle battery was in a reduced charge state (new dealer stock or extended radio operation with the engine off).Run the engine for 1 minute, soak the vehicle for 5 hours (required to re-initialize the DDOP) and verify that the P2101 does not reset.Return the vehicle to the customer

  Associated Products (2)

  2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10118266-0001.pdf↗