Chevrolet Silverado Service Bulletins (2017)

2,175 manufacturer communications on file.

• November 16, 2017•Document ID: 10140343

  Service Bulletin/Repair Instructions
  SUSPENSION:FRONT:SHOCK ABSORBER

  Mfr Comm. #:

  PIE0397A

  Date Added:

  June 11, 2018

  Manufacturer:

  GMC

  Summary

  This engineering informational bulletin is requesting information from the field on vehicles that have the condition of Engineering Information - Noise Originating from Front Shock/Strut While Traveling at Low Speeds and/or Going Over Bumps.

  Associated Products (2)

  2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10140343-0001.pdf↗
• November 16, 2017•Document ID: 10135154

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  17337 01 (Bullet

  Date Added:

  May 7, 2018

  Manufacturer:

  GMC

  Summary

  17337 01 - Product Emission. General Motors has decided to conduct a Voluntary Emission Recall involving certain vehicles, equipped with a diesel engine. The engine control module in these vehicles may not properly diagnose a fault in the exhaust particulate matter sensor. Additionally, a subset of these vehicles, certain 2017 model year Chevrolet Silverado HD and GM Sierra HD vehicles, may in rare instances exhibit a condition in which the engine surges up to 2,800 RPM during vehicle coast or vehicle brakingProgram the engine control module, and transmission control module when applicable.

  Associated Products (16)

  2018 Chevrolet Colorado2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Silverado2018 GMC Canyon2018 GMC Sierra2018 GMC Terrain2017 Chevrolet Colorado2017 Chevrolet Cruze2017 Chevrolet Express2017 Chevrolet Silverado2017 GMC Canyon2017 GMC Savana2017 GMC Sierra2016 Chevrolet Colorado2016 GMC Canyon
  Associated Documents

  • DownloadMC-10135154-0001.pdf↗
• November 14, 2017•Document ID: 10125115

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC6315

  Date Added:

  December 14, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes present. If the concern is and intermittent this Preliminary Information communication will be updated with a repair. When the personalization selections are not missing from the Comfort and Convenience menu but they are missing from other menus such as the Climate and Air Quality, Collision/Detection Systems, and Lighting menus, refer to bulletin 17-NA-086. Memory seat adjustments may not be available tech will need to perform a Memory Seat Module replacement/programming.

  Associated Products (48)

  2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Cadillac CT62018 Cadillac Escalade2018 Cadillac XT52018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Impala2018 Chevrolet Malibu2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 Chevrolet Traverse2018 Chevrolet Volt2018 GMC Acadia+ 28 more
  Associated Documents

  • DownloadMC-10125115-0001.pdf↗
• November 13, 2017•Document ID: 10125113

  Service Bulletin/Repair Instructions
  POWER TRAIN; ENGINE

  Mfr Comm. #:

  PIT5202D

  Date Added:

  December 14, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that are equipped with 6L80 Regular Production Option Code (MYC), 6L90 Regular Production Option Code (MYD) or 8L90 Regular Production Option Code (M5U) Automatic Transmission, now have Powertrain Grade Braking. Powertrain grade braking assists when driving on a downhill grade to help maintain desired vehicle speed by using the engine and transmission to slow the vehicle.

  Associated Products (47)

  2018 Cadillac Escalade2018 Chevrolet Express2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Savana2018 GMC Sierra2018 GMC Yukon2017 Cadillac Escalade2017 Chevrolet Express2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Savana2017 GMC Sierra2017 GMC Yukon2016 Cadillac Escalade2016 Chevrolet Express2016 Chevrolet Silverado2016 Chevrolet Suburban+ 27 more
  Associated Documents

  • DownloadMC-10125113-0001.pdf↗
• November 9, 2017•Document ID: 10139105

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  17NA267

  Date Added:

  June 4, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information for 22" accessory wheel/tire usages.

  Associated Products (40)

  2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon2018 GMC Yukon XL2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban+ 20 more
  Associated Documents

  • DownloadMC-10139105-0001.pdf↗
• November 8, 2017•Document ID: 10139129

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  17NA171

  Date Added:

  June 4, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This technical bulletin provides a procedure to reprogram the ECM and TCM to the latest calibrations to correct the concerns.

  Associated Products (2)

  2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10139129-0001.pdf↗
• November 7, 2017•Document ID: 10139122

  Service Bulletin/Repair Instructions
  TRAILER HITCHES

  Mfr Comm. #:

  17NA350

  Date Added:

  June 4, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides explanation of a normal condition of a loose fitting ball receiver in the gooseneck.

  Associated Products (6)

  2018 Chevrolet Silverado2018 GMC Sierra2017 Chevrolet Silverado2017 GMC Sierra2016 Chevrolet Silverado2016 GMC Sierra
  Associated Documents

  • DownloadMC-10139122-0001.pdf↗
• November 7, 2017•Document ID: 10125109

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIT5594

  Date Added:

  December 14, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary information communicates a normal DIC message after learning keys/fobs which indicates the drivers memory position.

  Associated Products (34)

  2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon2018 GMC Yukon XL2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban+ 14 more
  Associated Documents

  • DownloadMC-10125109-0001.pdf↗
• November 7, 2017•Document ID: 10125106

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  PIC3100F

  Date Added:

  December 14, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.

  Associated Products (818)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Express+ 798 more
  Associated Documents

  • DownloadMC-10125106-0001.pdf↗
• November 7, 2017•Document ID: 10125100

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  PIT5593

  Date Added:

  December 14, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary information communicates a power steering control module calibration error that does not allow its DTC's to transition to history and they always stay current, which can mislead a technician diagnosis. Dealers are to reprogram the power steering control module with updated calibration which will allow DTC's to transition to history if the issue that caused the DTC(s) are now longer present.

  Associated Products (10)

  2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon XL2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon
  Associated Documents

  • DownloadMC-10125100-0001.pdf↗
• November 6, 2017•Document ID: 10135143

  Service Bulletin/Repair Instructions
  AIR BAGS

  Mfr Comm. #:

  17367 01 (Bullet

  Date Added:

  May 7, 2018

  Manufacturer:

  GMC

  Summary

  17367-01 - Customer Satisfaction. The driver?s and front passenger?s seat belt retractors in certain vehicles may have been built with different torsion bars than were used in testing the vehicles for the Government 5-Star Safety Ratings listed on the window sticker. While these vehicles comply with all applicable government safety standards, this condition may affect the Government 5-Star Safety Ratings listed on the window sticker. Dealers will replace the driver and front passenger-side seat belt retractor assemblies with assemblies containing the correct torsion bar if the customer elects to have this condition repaired.

  Associated Products (4)

  2018 Chevrolet Silverado2018 GMC Sierra2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10135143-0001.pdf↗
• November 6, 2017•Document ID: 10135142

  Service Bulletin/Repair Instructions
  AIR BAGS

  Mfr Comm. #:

  17367 (Bulletin

  Date Added:

  May 7, 2018

  Manufacturer:

  GMC

  Summary

  17367-Customer Satisfaction. The driver?s and front passenger?s seat belt retractors in certain vehicles may have been built with different torsion bars than were used in testing the vehicles for the Government 5-Star Safety Ratings listed on the window sticker. While these vehicles comply with all applicable government safety standards, this condition may affect the Government 5-Star Safety Ratings listed on the window sticker. Dealers will replace the driver and front passenger-side seat belt retractor assemblies with assemblies containing the correct torsion bar if the customer elects to have this condition repaired.

  Associated Products (4)

  2018 Chevrolet Silverado2018 GMC Sierra2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10135142-0001.pdf↗
• November 3, 2017•Document ID: 10139117

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  17NA345

  Date Added:

  June 4, 2018

  Manufacturer:

  CADILLAC

  Summary

  This technical bulletin provides a procedure to reprogram the power steering control module to correct a condition of Loss of Steering Assist due to a software abnormality.

  Associated Products (26)

  2018 Chevrolet Silverado2018 GMC Sierra2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2017 GMC Yukon XL2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL2015 Cadillac Escalade2015 Cadillac Escalade ESV+ 6 more
  Associated Documents

  • DownloadMC-10139117-0001.pdf↗
• November 3, 2017•Document ID: 10125098

  Service Bulletin/Repair Instructions
  ENGINE; POWER TRAIN

  Mfr Comm. #:

  PIP5531

  Date Added:

  December 14, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician on the steps need to diagnose and repair vehicles that may have stalling shudder and/or hard shifting into 1st gear or reverse vibration on launch (with excessive crankshaft end play). Technician will test to determine if the crank shaft end play is within specification 0.0015–0.0086 inch. If end play is found to be out of specification, remove engine and inspect for possible crankshaft thrust bearing and/or crankshaft for wear. Inspect thrust bearing for wear on one side and crankshaft on that “mating” surface. If the thrust bearing has three vertical channels worn off replace connecting rod bearings, main bearings, thrust bearing and crankshaft. If working on a Corvette the oil tank with lines and oil cooler are both required to be replaced if equipped

  Associated Products (38)

  2018 Cadillac CTS2018 Cadillac Escalade2018 Chevrolet Camaro2018 Chevrolet Corvette2018 Chevrolet Silverado2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 GMC Sierra2018 GMC Yukon XL2017 Cadillac CTS2017 Cadillac Escalade2017 Chevrolet Camaro2017 Chevrolet Corvette2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Sierra2017 GMC Yukon2016 Cadillac CTS2016 Cadillac Escalade+ 18 more
  Associated Documents

  • DownloadMC-10125098-0001.pdf↗
• November 3, 2017•Document ID: 10125097

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIP5510C

  Date Added:

  December 14, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary information communicates to the dealer technicians to refer to campaign 17337 for calibration updates for P20EE.

  Associated Products (4)

  2018 Chevrolet Silverado2018 GMC Sierra2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10125097-0001.pdf↗
• November 1, 2017•Document ID: 10191045

  Service Bulletin/Repair Instructions
  SEAT BELTS:FRONT:RETRACTOR; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

  Mfr Comm. #:

  17367

  Date Added:

  April 30, 2021

  Manufacturer:

  GMC

  Summary

  The driver’s and front passenger’s seat belt retractors in certain 2017 model year Chevrolet Silverado Heavy Duty (2500 and 3500 Series) and GMC Sierra Heavy Duty (2500 and 3500 Series) vehicles may have been built with different torsion bars than were used in testing the vehicles for the Government 5- Star Safety Ratings listed on the window sticker. While these vehicles comply with all applicable government safety standards, this condition may affect the Government 5-Star Safety Ratings listed on the window sticker. Correction Customers have the choice of whether to have this replacement performed. If the customer chooses to have it completed, dealers are to replace the driver and front passenger-side seat belt retractor assemblies with assemblies containing the correct torsion bar.

  Associated Products (4)

  2018 Chevrolet Silverado2018 GMC Sierra2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10191045-0001.pdf↗
• November 1, 2017•Document ID: 10191044

  Service Bulletin/Repair Instructions
  EQUIPMENT; SEAT BELTS:FRONT:RETRACTOR; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  17367-01

  Date Added:

  April 30, 2021

  Manufacturer:

  GMC

  Summary

  The driver’s and front passenger’s seat belt retractors in certain 2017-2018 model year Chevrolet Silverado Heavy Duty (2500 and 3500 Series) and GMC Sierra Heavy Duty (2500 and 3500 Series) vehicles may have been built with different torsion bars than were used in testing the vehicles for the Government 5-Star Safety Ratings listed on the window sticker. While these vehicles comply with all applicable government safety standards, this condition may affect the Government 5-Star Safety Ratings listed on the window sticker. Correction Customers have the choice of whether to have this replacement performed. If the customer chooses to have it completed, dealers are to replace the driver and front passenger-side seat belt retractor assemblies with assemblies containing the correct torsion bar.

  Associated Products (4)

  2018 Chevrolet Silverado2018 GMC Sierra2017 Chevrolet Silverado2017 GMC Sierra
  Associated Documents

  • DownloadMC-10191044-0001.pdf↗
• November 1, 2017•Document ID: 10191039

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

  Mfr Comm. #:

  17337

  Date Added:

  April 29, 2021

  Manufacturer:

  GMC

  Summary

  General Motors has decided to conduct a Voluntary Emission Recall involving certain 2016 model year Chevrolet Colorado, GMC Canyon; 2017 model year Chevrolet Express, GMC Savana; 2017-2018 model year Chevrolet Colorado, Cruze, Silverado HD, GMC Canyon, Sierra HD and 2018 model year Chevrolet Equinox, GMC Terrain vehicles, equipped with a diesel engine. The engine control module in these vehicles may not properly diagnose a fault in the exhaust particulate matter sensor. Additionally, a subset of these vehicles, certain 2017 model year Chevrolet Silverado HD and GM Sierra HD vehicles, may in rare instances exhibit a condition in which the engine surges up to 2,800 RPM during vehicle coast or vehicle braking. Correction Program the engine control module, and transmission control module when applicable.

  Associated Products (15)

  2018 Chevrolet Colorado2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Silverado2018 GMC Canyon2018 GMC Sierra2018 GMC Terrain2017 Chevrolet Colorado2017 Chevrolet Cruze2017 Chevrolet Express2017 Chevrolet Silverado2017 GMC Canyon2017 GMC Savana2017 GMC Sierra2016 Chevrolet Colorado
  Associated Documents

  • DownloadMC-10191039-0001.pdf↗
• November 1, 2017•Document ID: 10191038

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; ENGINE AND ENGINE COOLING:ENGINE:DIESEL

  Mfr Comm. #:

  17337-01

  Date Added:

  April 29, 2021

  Manufacturer:

  GMC

  Summary

  General Motors has decided to conduct a Voluntary Emission Recall involving certain 2016 model year Chevrolet Colorado, GMC Canyon; 2017 model year Chevrolet Express, GMC Savana; 2017-2018 model year Chevrolet Colorado, Cruze, Silverado HD, GMC Canyon, Sierra HD and 2018 model year Chevrolet Equinox, GMC Terrain vehicles, equipped with a diesel engine. The engine control module in these vehicles may not properly diagnose a fault in the exhaust particulate matter sensor. Additionally, a subset of these vehicles, certain 2017 model year Chevrolet Silverado HD and GM Sierra HD vehicles, may in rare instances exhibit a condition in which the engine surges up to 2,800 RPM during vehicle coast or vehicle braking. Correction Program the engine control module, and transmission control module when applicable.

  Associated Products (16)

  2018 Chevrolet Colorado2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Silverado2018 GMC Canyon2018 GMC Sierra2018 GMC Terrain2017 Chevrolet Colorado2017 Chevrolet Cruze2017 Chevrolet Express2017 Chevrolet Silverado2017 GMC Canyon2017 GMC Savana2017 GMC Sierra2016 Chevrolet Colorado2016 GMC Canyon
  Associated Documents

  • DownloadMC-10191038-0001.pdf↗
• November 1, 2017•Document ID: 10135133

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  17337 (Bulletin

  Date Added:

  May 7, 2018

  Manufacturer:

  CHEVROLET

  Summary

  17337 - Emission Recall. General Motors has decided to conduct a Voluntary Emission Recall involving certain vehicles, equipped with a diesel engine. The engine control module in these vehicles may not properly diagnose a fault in the exhaust particulate matter sensor. Additionally, a subset of these vehicles, certain vehicles, may in rare instances exhibit a condition in which the engine surges up to 2,800 RPM during vehicle coast or vehicle braking. Dealers will program the engine control module, and transmission control module when applicable.

  Associated Products (16)

  2018 Chevrolet Colorado2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Silverado2018 GMC Canyon2018 GMC Sierra2018 GMC Terrain2017 Chevrolet Colorado2017 Chevrolet Cruze2017 Chevrolet Express2017 Chevrolet Silverado2017 GMC Canyon2017 GMC Savana2017 GMC Sierra2016 Chevrolet Colorado2016 GMC Canyon
  Associated Documents

  • DownloadMC-10135133-0001.pdf↗