Chevrolet Silverado Service Bulletins (2002)

866 manufacturer communications on file.

• August 21, 2017•Document ID: 10137727

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIP5163C

  Date Added:

  May 21, 2018

  Manufacturer:

  OLDSMOBILE

  Summary

  This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

  Associated Products (799)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Express+ 779 more
  Associated Documents

  • DownloadMC-10137727-0001.pdf↗
• July 25, 2017•Document ID: 10126066

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  06-03-09-004I

  Date Added:

  December 22, 2017

  Manufacturer:

  GMC

  Summary

  This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact.

  Associated Products (52)

  2017 Chevrolet Colorado2017 Chevrolet Silverado2017 GMC Canyon2017 GMC Sierra2016 Chevrolet Colorado2016 Chevrolet Silverado2016 GMC Canyon2016 GMC Sierra2015 Chevrolet Colorado2015 Chevrolet Silverado2015 GMC Canyon2015 GMC Sierra2014 Chevrolet Silverado2014 GMC Sierra2013 Chevrolet Silverado2013 GMC Sierra2012 Chevrolet Colorado2012 Chevrolet Silverado2012 GMC Canyon2012 GMC Sierra+ 32 more
  Associated Documents

  • DownloadMC-10126066-0001.pdf↗
• July 17, 2017•Document ID: 10108599

  Service Bulletin/Repair Instructions
  SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY

  Mfr Comm. #:

  06-03-09-004H

  Date Added:

  July 18, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This technical bulletin provides a procedure to lube the rear leaf springs on vehicles with the condition of a squeak noise originating from the rear of the vehicle.

  Associated Products (58)

  2016 Chevrolet Colorado2016 Chevrolet Silverado2016 GMC Canyon2016 GMC Sierra2015 Chevrolet Colorado2015 Chevrolet Silverado2015 GMC Canyon2015 GMC Sierra2014 Chevrolet Colorado2014 Chevrolet Silverado2014 GMC Sierra2013 Chevrolet Colorado2013 Chevrolet Silverado2013 GMC Sierra2012 Chevrolet Colorado2012 Chevrolet Silverado2012 GMC Canyon2012 GMC Sierra2011 Chevrolet Colorado2011 Chevrolet Silverado+ 38 more
  Associated Documents

  • DownloadMC-10108599-0001.pdf↗
• June 12, 2017•Document ID: 10118256

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIC5588D

  Date Added:

  October 4, 2017

  Manufacturer:

  BUICK

  Summary

  This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

  Associated Products (772)

  2018 Buick Enclave2018 Buick Encore2018 Buick LaCrosse2018 Buick Regal2018 Chevrolet Equinox2018 Chevrolet Silverado2018 GMC Acadia2018 GMC Sierra2018 GMC Terrain2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR+ 752 more
  Associated Documents

  • DownloadMC-10118256-0001.pdf↗
• June 2, 2017•Document ID: 10118233

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  PIT3099P

  Date Added:

  October 4, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.

  Associated Products (769)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 749 more
  Associated Documents

  • DownloadMC-10118233-0001.pdf↗
• May 17, 2017•Document ID: 10137601

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  00-06-01-012G

  Date Added:

  May 21, 2018

  Manufacturer:

  BUICK

  Summary

  This informational bulletin advises the possible issues that may occur using a scotch brite pad or highly abrasive disk on engine surfaces.

  Associated Products (515)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Express+ 495 more
  Associated Documents

  • DownloadMC-10137601-0001.pdf↗
• May 10, 2017•Document ID: 10137635

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS; EQUIPMENT

  Mfr Comm. #:

  16-NA-383

  Date Added:

  May 21, 2018

  Manufacturer:

  PONTIAC

  Summary

  This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains how toptier fuels should be used to reduce carbon build up.

  Associated Products (792)

  2018 Buick Cascada2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Express+ 772 more
  Associated Documents

  • DownloadMC-10137635-0001.pdf↗
• March 21, 2017•Document ID: 10138020

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  15-08-73-001A

  Date Added:

  May 21, 2018

  Manufacturer:

  GMC

  Summary

  This informational bulletin explains how to update the older Onstar module software to new software over GSA.

  Associated Products (526)

  2013 Buick Enclave2013 Cadillac CTS2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Chevrolet Avalanche2013 Chevrolet Corvette2013 Chevrolet Express2013 Chevrolet Suburban2013 Chevrolet Tahoe2013 Chevrolet Traverse2013 GMC Acadia2013 GMC Savana2013 GMC Sierra2013 GMC Yukon2013 GMC Yukon XL2012 Buick Enclave2012 Cadillac CTS2012 Cadillac Escalade2012 Cadillac Escalade ESV2012 Chevrolet Avalanche+ 506 more
  Associated Documents

  • DownloadMC-10138020-0001.pdf↗
• March 15, 2017•Document ID: 10138060

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  17-NA-073

  Date Added:

  May 21, 2018

  Manufacturer:

  GMC

  Summary

  This warranty administration bulletin provides policy information with the field action courtesy transportation policy.

  Associated Products (874)

  2018 Buick Enclave2018 Buick Encore2018 Buick Envision2018 Buick LaCrosse2018 Buick Regal2018 Cadillac ATS2018 Cadillac CT62018 Cadillac CTS2018 Cadillac Escalade2018 Cadillac Escalade ESV2018 Cadillac XT52018 Cadillac XTS2018 Chevrolet Bolt EV2018 Chevrolet Camaro2018 Chevrolet Colorado2018 Chevrolet Corvette2018 Chevrolet Cruze2018 Chevrolet Equinox2018 Chevrolet Express2018 Chevrolet Impala+ 854 more
  Associated Documents

  • DownloadMC-10138060-0001.pdf↗
• February 28, 2017•Document ID: 10116589

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  10-00-89-006F

  Date Added:

  August 31, 2017

  Manufacturer:

  BUICK

  Summary

  This informational bulletin provides information for dealers how to submit a product information report.

  Associated Products (697)

  2018 Chevrolet Equinox2018 GMC Acadia2018 GMC Terrain2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro+ 677 more
  Associated Documents

  • DownloadMC-10116589-0001.pdf↗
• February 28, 2017•Document ID: 10113456

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIT5389C

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113456-0001.pdf↗
• February 24, 2017•Document ID: 10113454

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIC4935F

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113454-0001.pdf↗
• February 22, 2017•Document ID: 10113443

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIP4723B

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

  Associated Products (914)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 894 more
  Associated Documents

  • DownloadMC-10113443-0001.pdf↗
• February 20, 2017•Document ID: 10113437

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIC4801H

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113437-0001.pdf↗
• February 20, 2017•Document ID: 10113436

  Service Bulletin/Repair Instructions
  STEERING; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIC3278G

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113436-0001.pdf↗
• February 17, 2017•Document ID: 10113427

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIC5588C

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system. For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113427-0001.pdf↗
• February 13, 2017•Document ID: 10113418

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIP5029H

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113418-0001.pdf↗
• February 13, 2017•Document ID: 10113416

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  PIP5338A

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.

  Associated Products (743)

  2017 Buick Cascada2017 Buick Enclave2017 Buick Encore2017 Buick Envision2017 Buick LaCrosse2017 Buick Regal2017 Buick Verano2017 Cadillac ATS2017 Cadillac CT62017 Cadillac CTS2017 Cadillac ELR2017 Cadillac Escalade2017 Cadillac Escalade ESV2017 Cadillac XT52017 Cadillac XTS2017 Chevrolet Bolt EV2017 Chevrolet Camaro2017 Chevrolet Caprice2017 Chevrolet Colorado2017 Chevrolet Corvette+ 723 more
  Associated Documents

  • DownloadMC-10113416-0001.pdf↗
• February 8, 2017•Document ID: 10113406

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:TAILGATE

  Mfr Comm. #:

  PIT3227M

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer this condition is a normal operating characteristic of their vehicle.

  Associated Products (78)

  2017 Chevrolet Colorado2017 Chevrolet Silverado2017 GMC Canyon2017 GMC Sierra2016 Chevrolet Colorado2016 GMC Canyon2016 GMC Sierra2015 Chevrolet Colorado2015 GMC Canyon2015 GMC Sierra2014 Chevrolet Silverado2014 GMC Sierra2013 Cadillac Escalade2013 Chevrolet Avalanche2013 Chevrolet Silverado2013 GMC Sierra2012 Cadillac Escalade2012 Chevrolet Avalanche2012 Chevrolet Colorado2012 GMC Canyon+ 58 more
  Associated Documents

  • DownloadMC-10113406-0001.pdf↗
• January 31, 2017•Document ID: 10113364

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

  Mfr Comm. #:

  PIT3665E

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

  Associated Products (117)

  2017 Chevrolet Express2017 Chevrolet Silverado2017 Chevrolet Suburban2017 GMC Sierra2016 Chevrolet Express2016 Chevrolet Silverado2016 Chevrolet Suburban2016 GMC Sierra2015 Chevrolet Express2015 Chevrolet Silverado2015 Chevrolet Suburban2015 GMC Sierra2014 Chevrolet Express2014 Chevrolet Silverado2014 Chevrolet Suburban2014 GMC Savana2014 GMC Sierra2013 Chevrolet Express2013 Chevrolet Silverado2013 Chevrolet Suburban+ 97 more
  Associated Documents

  • DownloadMC-10113364-0001.pdf↗