Chevrolet Monte Carlo Complaints (1997)

164 consumer complaints on file.

#722931May 20, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721501April 15, 2000
VEHICLE SPEED CONTROL
FOR THE PAST 6 MONTHS, MY CAR ENGINE RACES FROM 3000 TO 5000 RPM MAKING THE CAR VERY DIFFICULT TO CONTROL AND STOP. ON SEVERAL OCCASIONS, I HAVE COME CLOSE TO GETTING INTO AN ACCIDENT BECAUSE THE CAR IS DIFFICULT TO STOP OR WANTS TO LUNGE FORWARD WHEN I AM STOPPED AT A LIGHT. I HAVE BROUGHT THE CAR BACK TO MY DEALER FOUR TIME SINCE DECEMBER. WHEN I BRING IT THERE - THE CAR IS ACTING NORMAL SO THEY CLAIM THE CAR IS ACTING AT FACTORY SPEC. I BROUGHT IT TO THE DEALER ON 4/14/2000 - I HAD IT IN PARK AND THE ENGINE WAS RUNNING AT 3000 RPM. THE SERVICE MANAGER REFUSED TO LOOK AT THE CAR BECAUSE HE HAD NO MECHANICS. I TURNED OFF THE CAR, STARTED IT UP AGAIN, AND THE CAR RAN NORMALLY. I AM AFRAID TO DRIVE THIS CAR ANYMORE FOR FEAR THAT I WILL GET INTO AN ACCIDENT AND SOMEONE WILL GET HURT. MY DEALERSHIP IS NOT HELPING ME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711305April 7, 2000
ELECTRICAL SYSTEM:IGNITION
PROBLEM 1--AN IGINITION WIRE SHORTED OUT WITHIN A YEAR OF PURCHASE AND WAS REPLACED UNDER WARRANTY. AT THAT TIME, DEALERSHIP SERVICE INFORMED ME THERE WAS A TECHNICAL BULLETIN ON THIS PART BUT DEALERSHIP COULD ONLY REPLACE ONE WIRE AT TIME. WITHIN THREE WEEKS, ANOTHER WIRE SHORTED OUT. THIS TIME THE ENTIRE SET OF IGINITION WIRES WERE REPLACED UNDER WARRANTY. AT 38500 MILES ANOTHER IGINITION WIRE FROM THE NEW SET SHORTED OUT AND WAS REPLACED. TWO WEEKS LATER, AT 38900 MILES ANOTHER IGINITION WIRE IS SHORTED OUT. DEALERSHIP NOW CLAIMS THERE ARE NO TECHNICAL BULLETINS ON THIS PART---ESPECIALLY SINCE THE WARRANTY IS OUT. IGINITION WIRES ARE NOT AVAILABLE AFTER MARKET. PROBLEM 2. ALTERNATOR BURNED UP AT 38775 MILES. I WAS INFORMED THAT SINCE IT WAS PLACED ON THE BOTTOM SIDE OF THE ENGINE WHEN THIS VEHICLE WAS DESIGNER, IT IS COMMON FOR THIS PART TO BURN OUT DUE TO EXCESSIVE HEAT. IT WOULD SEEM THIS WAS INTENTIONALLY DESIGNED THIS WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721090April 5, 2000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
I BOUGHT THIS CAR NOV OF 1999. I STARTED EXPERIENCING PROBLEMS WITH THE CAR DYING WITHOUT WARNING ANYWHERE FROM 30-70 MPH. THIS IS VERY DANGEROUS BECAUSE IT HAS DONE IT TO ME WHILE CROSSING TRAFFIC TO ENTER A PARKING LOT. THIS VEHICLE HAS BEEN TO A DEALER, CENTRAL CHEVROLET OF NORTH BRANCH, TO BE FIXED. THEY FOUND SEVERAL EMISSION PCS BAD AND REPLACED. THIS DID NOT CORRECT THE PROBLEM. IT IMMEDIATLY WENT BACK IN AND THEY HAVE YET TO FIND THE PROBLEM. I WAS INFORMED BY GM THAT THIS CAR WAS REPURCHASED BACK FEB 4 1998 AND THAT THIS VEHICLE HAS HAD SEVERAL REPAIRS DONE TO IT AND THEM BEING THE SAME PARTS. I CALLED THEM ANOTHER DAY AND THEY SAID THAT I WAS NOT TO HAVE GOTTEN THAT INFO AND THEY COULD HELP ME NO FURTHER WITH THE PROBLEM. I WOULD HAVE NEVER PURCHASED THIS HAD I KNOWN THE EXTENT OF THE PROBLEMS WITH IT. IT IS APRIL 5 2000 AND MY CAR IS STILL NOT FIXED! IT IS NOW AT 2ND DEALER, JOHN HIRSHES OF CAMBRIDGE, WHO IS NOT GOING TO FIX THE CAR WITHOUT THE HISTORY OF THE REPAIRS. GM WILL NOT PROVIDE THAT INFO TO ANYONE. IM TRYING TO RETURN THE CAR TO BROOKDALE HONDA BECAUSE THEY DID NOT TELL ME IT WAS REPURCHASED AND ALSO THAT THE CAR CANT BE FIXED. AT LEAST NOT BY TWO OF THE LOCAL DEALERS. THEY DONT KNOW WHATS CAUSING THE ENGINE TO STALL OUT AND QUIT WITHOUT WARNING. IF YOU COULD HELP ME WITH THIS PROBLEM, PLEASE DO SO. PLEASE FEEL FREE TO CALL IF ANY ADDITIONAL INFO IS NEEDED. THANK YOU FOR THE OPPORTUNITY ONLINE TO GIVE THIS INFO TO YOU SO YOU MAY BE ABLE TO HELP ME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718808February 15, 2000
SEAT BELTS:FRONT:RETRACTOR
I HAVE HAD THREE (3) SETS OF DRIVER AND PASSENGER SEAT BELT RESTRAINTS INSTALLED DUE TO ORIGINAL AND REPLACEMENT SETS FAILURE TO RETRACT. THIS WAS DEMONSTRATED TO THE SERVICE TECHNICIAN ON ALL OCCASIONS AND SHE AGREED WITH THE FAILURES. THE SERVICE MANAGER NEVER (REPEAT) NEVER EXAMINED MY VEHICLE. I CONTACTED NHTSA VIA ODI NUMBER 714613 AND THE CHEVROLET CUSTOMER ASSISTANCE CENTER (WHO ESTABLISHED MY FILE AS 990575015), NEITHER OF WHICH HAS SEEN FIT TO AGAIN, REPLACE MY CURRENT BELTS--WHICH ALSO FAILED TO RETRACT!! I AM BEING TOLD BY EACH PARTY THAT THE RESTRAINTS DO NOT/NOT PRESENT A SAFETY HAZARD, AND AS SUCH, THEY WILL NOT REPLACE THEM! I FAIL TO UNDERSTAND HOW THESE RESTRAINTS ARE NOT CONSIDERED A SAFETY ISSUE. I DO NOT WISH TO WAIT UNTIL AN ACCIDENT TO FIND OUT THAT THEY FAIL TO SECURE EITHER THE DRIVER OR THE PASSENGER IN THEIR SEATS OR THE SEATS THEMSELVES IN THE VEHICLE! FURTHER, I HAVE ALREADY WITNESSED A FRIEND OF OURS (WHO WAS A PASSENGER AT THE TIME) FALL WHEN EXITING THE VEHICLE BECAUSE THE FAULTY BELTS DID NOT RETRACT AND RATHER BECAME CAUGHT ON HER PERSON AND CAUSED HER TO FALL! TO FURTHER THE PROBLEM IS THAT NEITHER THE MANAGER OF GUNN CHEVROLET OR THE CHEVROLET CUSTOMER ASSISTANCE CENTER HAVE HAD THE CURTESY TO VERBALLY CONTACT ME ON MY CONCERNS THAT THERE REMAINS A CHANCE THAT THE FIRST THREE SETS OF BELTS WERE THEMSELVES FAULTY AND ANOTHER SET MAY SOLVE THIS CONTINUAL PROBLEM I HAVE WITH MY VEHICLE. I AM VERY CONCERNED ABOUT THIS ISSUE AND AT THE VERY LEAST WOULD EXPECT TO RECEIVE SOMETHING IN WRITING STATING THAT ALL PARTIES AGREE THAT THE RESTRAINTS ARE NOT A SAFETY ISSUE AND AS SUCH, I WILL JUST HAVE TO BE SATISFIED WITH A VEHICLE THAT IS FAULTY!!! I WOULD HONESTLY FEEL MUCH BETTER OFF IF THIS ISSUE WERE RESOLVED. I KNOW THAT I CAN NOT BE THE ONLY MONTE CARLO OWNER WITH THIS PROBLEM! SINCERELY, ROGER K. LAUGHLIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#856725February 10, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:BODY, ENGINE AND ENGINE COOLING:ENGINE, STRUCTURE, EQUIPMENT:ELECTRICAL
VEHICLE IS DEFECTIVE FROM MAUFACTURER. DRIVER SIDE POWER WINDOW WILL NOT COME UP AT ALL, IT STAYS OFF TRACK. DEALERSHIP REPLACED WINDOW ONCE,BUT IT STILL IS HAVING PROBLEMS. CIGARETTE LIGHTER COLUMN WAS CRACKED, THE OUTSIDE WAS PUSHED ALL THE WAY THROUGH. DEALER REPLACED IT/ ARM REST CRACKED, IT WAS PLASTIC, AND ENGINE FLYWHEEL BROKE. ALSO, AT 2200 MILES THE DUAL CAM ARE VERY LOUD AND ARE RATTLING. CAR PAINT ON THE DRIVER SIDE IS TURNING BLUE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550757February 7, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER HAD TO REPLACE THE ENGINE 14 MONTHS AFTER PURCHASE DUE TO OIL RELATED PROBLEMS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550227January 4, 2000
ELECTRICAL SYSTEM:IGNITION
VEHICLE EXPERIENCED FAILURE OF THE MANUFACTURER RECALL COMPONENT PRIOR TO RECALL NOTICE, REIMBURSEMENT IS NOT SUFFICIENT FOR WORK COMPLETED, DENIED FULL REIMBURSEMENT (C99021)SPARK PLUGS AND WIRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716769January 3, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SIX REWIRINGS AND CAR STILL STALLS AND SHUTS OFF, ABS FAILS ON WET ROADS, FUEL GUAGE FAILS, SHUTS OFF WITHOUT WARNING, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715788December 8, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
CAR SIMPLY HAS NO BRAKES IN HEAVY RAIN. PROBLEM MAY BE RELATED TO EA98-019, BUT MY CAR IS THE LS MODEL, NOT Z34 WHICH HAS FOUR WHEEL DISC BRAKES. DEALER CLAIMED THAT THE OWNER JUST DOESN'T KNOW HOW TO DRIVE IN THE RAIN. *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715535December 2, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
HAVE HAD VEHICLE TO TWO DIFFERENT DEALERSHIPS FOR REPAIR. HAS BEEN CHECKED 5 TIMES WITH NO CORRECTION OF PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714837November 15, 1999
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM:IGNITION:MODULE, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
PROBLEM HAS ALWAYS BEEN ROUGH IDLE OR NOT STARTING.IN THE CASE OF THE FUEL PUMP ENGINE CHECK LIGHT WAS NOT ON AND WE WERE TOLD THERE COULD NOT BE ANYTHING WRONG.BROKE DOWN ON WAY HOME.HAD SPARK PLUG WIRES/ ALTENATOR AND.FUELPUMP REPLACED.SPARKPLUGS HAVE ONLY BEEN CLEANED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714613November 10, 1999
SEAT BELTS:FRONT:ANCHORAGE
HAVE HAD THREE (3) SETS OF SEATBELTS INSTALLED ON BOTH DRIVER'S AND PASSENGER'S SIDE OF VEHICLE (FRONT). THE LATEST SET OF BLETS, LIKE THE OTHER, CONTINUES NOT, REPEAT NOT TO RETRACT. WE USE THE BLETS ALWAYS, BUT AGAIN, WHEN LOOSENED THEY WILL NOT RETRACT. I AM GOING TO THE FURTH SET OF BELTS THIS WEEK. ARE THE BELTS AT FAULT OR IS THEIR A DESIGN DEFECT WHICH PROHIBITS THE BELTS FROM RETRACTING. I AM ELEVATING THE PROBLEM TO GUNN CHEVROLET'S MANAGER'S THIS TIME AS I AM TIRED OF THE PROBLEM!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714113October 30, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AFTER THE CAR FULLY WARMS UP, ABOUT 25 OR 30 MINUTES THERE IS A BURNING SMELL. THE DEALER SAID THEY HAVE NO IDEA WHAT IT IS BUT HAS ADMITTED TO SMELLING IT. I BROUGHT IT IN FOR SERVICE ON 10-28-99 AND LEFT IT FOR TWO DAYS. DEALER CHECKED ELECTRICAL SYSTEM AND FOUND NOTHING AND ALSO CHECKED TEMPATURE BECAUSE IT SEEMS THAT THE HEATER BLOWS EXTREMELY HOT AIR. I HAVE ALSO BROUGHT CAR IN NUMEROUS TIMES FOR FAULTY BRAKES AND EACH TIME DEALER CAN'T FIND ANYTHING WRONG WITH THEM! .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#549572October 29, 1999
ELECTRICAL SYSTEM:IGNITION:MODULE
SPARK PLUG WIRES FAILED PRIOR TO RECALL NOTICE. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850668October 14, 1999
VEHICLE SPEED CONTROL
THROTTLE IS STICKING AT IDLE WHEN VEHICLE IS FIRST STARTED OR COMES TO A STOP. DEALER HAS INSPECTED THE VEHICLE AND COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711617September 20, 1999
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
FOURTH ALTERNATOR IN 18 MONTHS. REPAIRS WERE UNDER WARRANTY, BUT SOMETHING IS WRONG HERE. THE DEALERSHIP BLAMES THE FAILURE ON LIGHT WIEGHT, LESS DURABLE COMPONENTS USED TO MAKE THE ALTERNATORS. HOWEVER, THEY ACKNOWLEDGE THAT THIS IS NOT A COMMON FAILURE FOR MONTE CARLOS. THEY SAY THAT I HAVE JUST HAD A STRING A "BACK LUCK WITH ALTERNATORS".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711420September 16, 1999
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
I HAVE HAD THIS CAR SINCE NOVEMBER OF 1998. WHEN I BOUGHT THE CAR, I TOOK IT TO THE DEALER I BOUGHT IT FROM BECAUSE THE BRAKES "FELT FUNNY" AND THERE WAS A CONSTANT "SQUEAKING" WHEN BRAKES WERE APPLIED. ALSO STOPPING DISTANCES WERE INCREASED WITH WET PAVEMENT. THEY REPORTED THAT MY ROTORS WERE WARPED. THEY RESURFACED THE ROTORS. I THEN WENT BACK BECAUSE THE BRAKES WERE STILL "NOT RIGHT" . THEY COULD NOT FIND A PROBLEM AND I THEN WENT TO BOB MCDORMAN CHEVROLET. THEY COULD NOT FIND A PROBLEM EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#711423September 16, 1999
SEAT BELTS:FRONT:ANCHORAGE, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I TOOK MY CAR TO BOB MCDORMAN CHEVROLET IN JANUARY (VEHICLE WAS STILL UNDER WARRANTY) ABOUT SEVERAL CONCERNS I HAD. ONE CONCERN I POINTED OUT WAS THAT MY CAR "CRANKED" A LONG TIME TO START. I ALSO HAD THEM REPAIR MY DRIVER SEAT BELT, THAT WOULD NOT CONTRACT, HAD THEM CHECK MY BRAKES BECAUSE THEY WERE TAKING LONGER TO STOP ON WET PAVEMENT AND THEY WERE SQUEAKING. WELL, NEEDLESS TO SAY, NOTHING WAS FOUND TO BE WRONG WITH ANYTHING EXCEPT MY SEAT BELT. I ALSO REPORTED THAT THERE WAS A TICKING SOUND IN THE MORNING WHEN I STARTED THE CAR. THEY TOLD ME SOME TICKING IS NORMAL ON A COLD START. ON 03-29-99 I TOOK THE VEHICLE IN BECAUSE THE "SERVICE ENGINE SOON" LIGHT KEPT FLASHING AND STAYING ON, THE IDLE WAS VERY ROUGH, CAR WAS MISSING TERRIBLY, SULFUR SMELL WAS PRESENT. BOB MCDORMAN CHEVROLET REPLACED THREE PLUGS AND WIRES. I TOOK MY CAR BACK ON 4-14-99 BECAUSE THE CAR WAS "RUNNING ROUGH" AGAIN. BOB MCDORMAN CHEVROLET REPLACED THE OTHER THREE SPARK PLUGS AND WIRES. ON JULY 26, 1999 I WAS DRIVING ON THE FREEWAY @ APPROXIMATELY 65MPH. I LOST ALL POWER AND MY CAR WOULD NOT RESTART. I CALLED CHEVY ON 07-27-99. I WAS TOLD TO TAKE THE CAR INTO A DEALER AND THEY "MAY" ASSIST WITH REIMBURSEMENT BUT COULD NOT GUARANTEE IT. I CALLED SEVERAL CHEVROLET DEALERS BUT COULD NOT GET MY CAR IN FOR A WEEK. BOB MCDORMAN WAS CALLED AND I SPOKE WITH THE SERVICE MANAGER (STEVE ALEXANDER). HE TOLD ME THAT THEY COULDNOT GO BACK ON THE WARRANTY BECAUSE THIS WAS A NEW PROBLEM. I EXPLAINED TO HIM THAT MY CAR WAS RUNNING ROUGH ALL ALONG LIKE BEFORE IN "SPURTS" AND I FELT THE WARRANTY SHOULD COVER WHAT I HAD IT IN FOR BEFORE. TO MAKE A LONG STORY SHORT, I TOOK MY CAR TO A GARAGE, THEY SAID IT WAS THE ALTERNATER ($453.16). NOW, IN THE BEGINNING OF SEPTEMBER, MY CAR MISSES AFTER IT IS STARTED AND STILL IDLING ROUGH. TOOK IT BACK TO THE GARAGE AND WAS TOLD IT IS NOW MY FUEL PUMP. I CONTACTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#609112September 8, 1999
SEAT BELTS:FRONT:RETRACTOR
SEAT BELT RETRACTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Monte Carlo