Chevrolet Malibu Complaints (2020)

200 consumer complaints on file.

#11558832December 6, 2023
AIR BAGS
When I was in a car accident, the airbag exploded. However, the airbag's balloon-like fabric material did not deploy, and a metal part even flew off the steering wheel and exploded, hitting me in the chin. So I lost about half of my lower jaw, most of my lower teeth, and some of my upper teeth. In the process, I underwent a total of three surgeries: emergency, infection, and reconstruction surgery. In the future, I may need to undergo additional implant surgery and additional reconstructive surgery as needed. There has been no formal component inspection by any agency since the accident and there were no relevant warnings or symptoms prior to the accident.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11554590November 10, 2023
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
The steering assist is reduced will come on. The car randomly turns itself off and back on when at a stoplight; this has happened four times now. I worry that it will shut off and not restart creating a hazard on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550560October 18, 2023
UNKNOWN OR OTHER
Started today, I would put my car in park and I’d would display in the dashboard “Shift to Park” even though I’m already in park. I tried to turn my car on and off and switch gears but everytime I turn it off and it’s in park, it would keep reading that message. It eventually stopped but I don’t want this to keep happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549724October 13, 2023
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
The power train may be defective. The auto shut off on the vehicle completely shuts off when you stopped at a red light. The entire vehicle restarts, and then 12 lights appear on the dashboard. The car starts shaking sometimes when it's being driven. The vehicle is currently being looked at, at the dealership. I was told that the diagnostics is reading 19 codes and misfires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549726October 13, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
I was hearing a grinding noise when applying brakes so i had a mechanic change my brakes. He said they didnt need changing but i had him change them anyway. The noise didnt stop but we wasnt sure why it was making the noise. While driving down the highway, the break pedal became to hard to press. At that point I was in heavy traffic and had to use my emergency brake system to avoid collission with multiple vehicles. Upon taking my vehicle to the mechanic it was observed the vacuum pump had broken inside the motor. After the mechanic changed the part and cleared the broken parts out of the motor, within 6 months my breaks are acting funny again making loud noises when applying brakes. I'm terrified to drive long distances.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549390October 11, 2023
STEERING, ENGINE, ELECTRICAL SYSTEM
While driving on expressway, vehicle slows down suddenly. Service ESC, power steering, and engine light comes on and car tuns off. This has happened 8 times in two years with no fix from GM. This happens with no warning the car just stops driving and loss of power steering occurs. The dealership has tried to fix 8 times now with no real fix to the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549259October 10, 2023
ENGINE
I purchased a brand new, 2020 Chevrolet Malibu in March of 2020. The car had 90 miles on it when I purchased it. Those 90 miles were on it due to it being driven to me from Illinois because the dealership in Illinois had the exact car and color I wanted. In late 2020 I started having reduced engine power. The car would mis fire, randomly lose engine power and only allow me to drive below 40mph and the check engine light would come on. Early 2021, I kept having these issues and called the dealership where I purchased the car and they stated that the throttle body was bad. The throttle body was replaced along with a new hose clamp for the hose that connects to the turbo. I have continued to have the same issues since then. When accelerating above 4000rpm's, the car will stall and say "Engine Power Reduced." This causes the engine to completely stall and has almost caused me to be in numerous accidents. I called the dealership and they came and got my car from my house with a truck and trailer. I was advised to not drive it because one of the codes was "Engine Oil Pressure Circuit Stuck Closed." They picked it up on Monday, 10/2/2023. The next day, 10/3/2023, they called me with a diagnosis. Cylinders 3 & 4 were showing over 1,000 misfires, engine oil pressure circuit stuck off, engine oil pump pressure, and an under boost code. I was informed that my spark plugs may be bad. Turns out, according to them, it needed new spark plugs. The spark plugs and air filter were replaced costing me $500 on top of the $600 that I paid for the new throttle body and hose clamp for the turbo. I got my car back last Wednesday, 10/4/2023. Today, 10/10/2023. The dash said "Engine Power Reduced", the engine stalled, and I was almost hit again because my car would not accelerate. This is a common problem with Malibus and it is a serious safety risk! GM had a lawsuit against them in 2018 for this SAME ISSUE with Malibus. GM needs held accountable BEFORE a life and/or lives are lost!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548729October 6, 2023
ENGINE, SERVICE BRAKES, ELECTRICAL SYSTEM
I was driving down the hwy and all of a sudden, my engine lost power and my brakes harden. I could not brake and nearly lost my life and my sons.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548459October 5, 2023
ENGINE, VEHICLE SPEED CONTROL
This issue started at approximately 19,500 miles. While accelerating to enter a highway or to pass a vehicle going less than 55mph on a two-lane, Service ESC light appeared on dash. Loss or power was also immediate and if I tried to accelerate to maintain speed, engine was very rough in responding with no acceleration. Engine continued to run. Within 30 seconds or so, acceleration is restored, and check-engine light was flashing. Check-engine light stopped flashing after a minute or so. Initially, this only occurred occasionally during fast acceleration as mentioned above. Lately this has happened during continuous acceleration, such as using cruise control, while climbing a low incline hill (~15˚). Over the past year or so, Chevy dealer has replaced, pistons, fuel injector, and did a carbon cleaning of engine. No solution yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548224October 4, 2023
UNKNOWN OR OTHER, ENGINE, FUEL/PROPULSION SYSTEM
Car has stalled out, or acted like it's going to stall out several times. No check engine light on so unable to identify the issue. There are recalls for other Malibs for similar problems, but it states this model is not affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545644September 20, 2023
ENGINE
The ingine turns off while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544315September 13, 2023
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The vehicle goes to ESC mode loses power an all gauges go frantic. All warming lights come on and the brakes go stop working. Speed decreases while in motion, unable to go past 40 mph. Warning messages such as put car in park will appear while the car is in park, steering unstable , low fuel a many others . This is a hazard and I only had the vehicle for 1 year, however I reported the first issue in April 2023 to dealer of purchase an no fix at this time .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540818August 25, 2023
SERVICE BRAKES
UNKNOWN Coming off a ramp to slow down and brakes were hard. Have to press down to brake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540450August 24, 2023
SERVICE BRAKES, ENGINE, ELECTRICAL SYSTEM
I purchased a 2020 Chevrolet Malibu with 38,000 miles. I experienced a faulty air vacuum pump (first experience was at 45,000 miles and was replaced in August of 2021, two months after purchasing the vehicle in June of the same year), and then the replaced air vacuum pump again in February of this year (2023). This issue being brake related was unsafe. I experienced an intermittent reduced engine speed message on dashboard, with immediate reduction of speed down to 20 mph or less while driving. This made me and others unsafe. I experienced brake booster failure, among other issues stemming from all aforementioned. The car is now said by dealership to have indication of an internal engine issue and affected PCV lines dealing with a defective orifice (Kiriacopoulos, et al. v. General Motors LLC, Case No. 2:22-cv-10785, in the U.S. District Court for the Eastern District of Michigan) The car remains at a dealership and has now been there for over 30 days. There was no warning lamps, messages prior to the air vacuum Pump/Brake booster issue. I got in the car to try driving, and it was hard to push the brake with foot, so for I knew something was wrong. In taking it in to service, was when it identified to be that issue. Those issues have been manufacturer inspected (dealership) and confirmed. I experienced these issues since purchasing the vehicle in June of 2021. I believe that GM knows of these issues and has put me at risk on the road, along with some other symptoms of the car failures that are also well documented, and that GM is aware of, with no recalls. These car parts/issues put me and others in further danger, the car's air vacuum pump and brake booster affecting car's ability to operate, damaging other parts (Johnson vs. GM). Consumer rights to be protected and safe are at risk, not deserving to have faulty auto parts sold, further exacerbating issues with the car being dangerous on the road with defective brake related parts, and rendered inoperable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538281August 14, 2023
ELECTRICAL SYSTEM
UNKNOWN- Complaint about Vehicle Turning Off While Reversing Dear National Highway Traffic Safety Administration (NHTSA), I am writing to bring to your attention an incident that occurred on August 9, 2023, involving my vehicle unexpectedly turning off while I was reversing. I believe this incident raises concerns regarding the safety and reliability of my vehicle, and I would appreciate your assistance in addressing this matter. On the mentioned date, as I was reversing, my vehicle suddenly shut off, leaving me with no choice but to place it in park and restart it. This unexpected shutdown created a hazardous situation and caused inconvenience. To ensure the safety of myself and others on the road, it is crucial to identify the underlying cause of this issue and take appropriate measures to prevent its recurrence. I have already taken some initial steps to investigate the problem, such as checking the battery terminals for security and corrosion. However, as a layperson, I am not equipped with the necessary expertise to accurately diagnose the problem. Therefore, I kindly request your expertise and resources to conduct a thorough investigation into this matter. It is my understanding that the NHTSA plays a vital role in ensuring the safety and reliability of vehicles on the roads. I believe that by investigating incidents like mine, you contribute to the overall safety and well-being of drivers and passengers nationwide. I urge you to consider this incident as an opportunity to identify any potential defects or safety concerns that may exist within my vehicle model or its components. I would greatly appreciate it if you could guide me on the appropriate steps to take in order to initiate an investigation into this matter. If there are any specific forms or documents I need to complete, please let me know, and I will be prompt in providing the necessary information. Thank you for your attention to this matter, and I look forward to your guidance and support
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533872July 22, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
Since last year I am having this problem in this car, even after parking the car, it is giving an error of "shift to park', I have already taken it to the car dealership twice to fix this problem and still the problem is not getting fixed in the car. Not even that I live in California and while coming back from Vegas last year, this car suddenly stopped working while on the freeway, luckily I was near truck station so I stopped the car. This is a new car and I didn't even drive 36000 miles on it and it is giving me problems. This car is a serious problem and I would request nhtsa to please step in and take action regarding the manufacturers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533648July 21, 2023
SERVICE BRAKES, ENGINE
Car demonstrates random full vehicle power loss while in drive mode both at stop and while actually in motion and driving. Vehicle had a catastrophic loss of all break power while going downhill. Luckily while leaving the Lincoln Memorial in DC driver was traveling slow enough and able to get vehicle stopped without immediate injury. Car brakes would not reengage without 3k repair to import/export value(see receipt). 2 days later check engine light returned. 2 weeks later dealer is still in discussion with GM to identify cause of engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533221July 19, 2023
ELECTRICAL SYSTEM, ENGINE, STEERING
The sensor for my gas cap was the first thing to malfunction, then My check engine light came on. Then the power steering sensor have me notice to drive carefully my drive assistance was malfunctioning. During my drive last night the power steering went out and the dashboard went dark several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531782July 12, 2023
UNKNOWN OR OTHER
This car locked up about 2 Years Ago. It Told Me To Put The Car In Neutral While Driving It. The Brakes No Longer Worked And Neither Did The Steering. The Car Just Rolled Backwards No Matter The Gear It Was In Other Than Park. I Took It To Two Dealerships Who Told Me It Was A Problem With The Computer of the Car. I Seen About Three Lights on The Dashboard On And Off Typically When The Car Was Turned of And Restarted They Went Away. I Was Told That Since Nothing Was Showing Up It Couldn’t Be Diagnosed And That Since The Lights Were No Longer On The Dashboard It Was Fine. If I Seen Something Bring It Back In. Well Two Years Later It Happened Again On 7/3/23. I Had It Towed To Be Serviced Again. Just For Them To Give Me The Same Answer. It Has Been Driven 4 Times Since Then. As Of Today (7/12/23) I Got I Got In My Car And Literally Drove To The Stop Sign Of My Complex Before Having To Turn Back Around. The Car Was Smoking From The Inside Something Was Burning. The Car Is Having Issues That I Cant Even Get Resolved Because The Computer Of The Car Is Malfunctioning Some How & Its Costing Me Money & Putting Me Out Of A Vehicle. Something Is Wrong With The Computer System. & Now Ultimately Something Else Now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531701July 11, 2023
UNKNOWN OR OTHER, SERVICE BRAKES, STEERING
Service ESC ABS I just had a 2009 Chevy Malibu and now a 2020 and I’m having the same exact issues loss of power steering braking and at first my gas gauge was off check engine light came on now today “Service ESC w ABS LIGHT” on dashboard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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