Chevrolet Malibu Complaints (2015)

270 consumer complaints on file.

#11319575March 28, 2020
ENGINE
RECEIVED A NOTIFICATION ON THE DASH, ENGINE LIGHT. TOOK IT TO GET CHECKED & IT'S THE ROCKER ARM CONTROL VALVE. I'VE BEEN WAITING ON THIS PART SINCE LAST YEAR. I'M NOT ABLE TO USE MY REMOTE STARTER AS A RESULT, & I'M NOT ABLE TO GET A PLATE STICKER BCZ THE CAR WON'T PASS EMISSIONS. I FEEL THIS WILL START TO MESS UP THE ENGINE, & GM IS SAYING THEY DON'T KNOW WHEN THE PART WILL BE AVAILABLE. I'M READING A LOT OF COMPLAINTS ABOUT THIS SAME ISSUE, & FEEL THERE NEEDS TO BE A RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319116March 24, 2020
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. THE CONTACT STATED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LIBERTYVILLE CHEVROLET SERVICE LOCATED AT (1001 S MILWAUKEE AVE, LIBERTYVILLE, IL 60048), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V666000 (AIR BAGS). THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317198March 10, 2020
ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE VEHICLE STARTED TO VIBRATE ABNORMALLY. AN INDEPENDENT MECHANIC WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE ENGINE VARIABLE TIMING CONTROL VALVE NEEDED TO BE REPLACED. THE CONTACT WAS ADVISED THAT THE VEHICLE SHOULD NOT BE DRIVEN UNTIL REPAIRED. THE PART WAS ORDERED BUT WAS STILL ON BACK ORDER. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER OFFERED $2,500 TOWARDS THE PURCHASE OF A NEW VEHICLE. THE CONTACT DECLINED THE OFFER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312286February 29, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY AUTO STOP CAME ON WHILE AT A STOP SIGN AND WHEN I RELEASED THE BRAKE MY CAR SHUT OFF AND WON'T START I TRIED JUMPING CAR IT STILL WON'T WORK. THE TOW COMPANY THAT TOWED MY CAR HAS TOLD ME ABOUT A RECALL ON AUTO STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311988February 28, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THIS HAS OCCURRED ON MORE THAN ONE OCCASION BUT MOST RECENTLY IT SCARED ME MOST BECAUSE I WAS IN THE MIDDLE OF A BUSY HIGHWAY ! AS THE CAR CAME TO A STOP IT WHEN INTO POWER SAVE MODE (AUTOMATIC SHUTOFF) HOWEVER ONCE TOOK MY FOOT OFF THE BRAKES IT DIDN'T NOT START THE CAR WENT COMPLETELY DEAD AT THE MIDDLE OFF A BUSY HIGHWAY . I TRIED REPEATEDLY TO CRANK BUT IT WOULD NOT START AFTER 3-5 MINS IT'S FINALLY CRANKED UP . NOW I'VE NOTICED THAT IF IN COMING TO A STOP I HAVE TO KEEP THE CAR FROM GOING INTO AUTO SHUTOFF MODE BY LETTING OFF THE BRAKE A LITTLE BEFORE IT ACTUALLY COMES TO A COMPLETE STOP .ALSO I WAS AT THE DRIVE THRU WINDOW OF A RESTAURANT WHEN IT SHUT OFF ON ME THE LAST TIME IT FINALLY GAVE A "SERVICE STABILIZER" MESSAGE LUCKILY I HAD A PORTABLE BOOSTER IN THE TRUNK AND JUST CONNECTED IT TO THE BATTERY AND THE CAR CRANKED RIGHT UP . SO FOR MY SAFETY AND MY CHILDREN'S SAFETY I KEEP THE PORTABLE BOOSTER IN THE TRUNK BECAUSE IDK WHEN IT'LL JUST CUT OFF . ALSO I HAVE USE MY WARRANTY TO HAVE THE CAR SERVICED HOWEVER AFTER GETTING BEATEN OUT OF SO MUCH MONEY FOR DIAGNOSTICS AND BEING TOLD THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE IDK WHAT ELSE TO DO .IT DOES NOT HAPPEN EVERYDAY BUT IT'S BEGINNING TO HAPPEN MORE FREQUENTLY NOW. ALSO WHEN I PUT THE CAR IN REVERSE IT TAKES A FEW SECONDS FOR THE BACKUP CAMERA TO COME ON .I NOTICED BEFORE I HAD THE MAJOR PROBLEM WITH IT SHUTTING DOWN COMPLETELY A COUPLES TIMES WHEN I WOULD PUT THE CAR IN REVERSE THE RADIO /SCREEN WOULD GO COMPLETELY BLACK AND ONCE I PUT IT BACK INTO DIVE THEN IT WOULD COME BACK ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311206February 24, 2020
AIR BAGS
AIR BAG LIGHT COME ON MOVING OR SITTING AND SAYS SERVICE AIRBAG.THE PASSENGER SIDE AIRBAG SAYS OFF EVEN WHEN SOMEONE IS SITTING IN IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310913February 23, 2020
ENGINE
MY CAR WAS DRIVING PERFECTLY FINE. IT HAD JUST PASSED THE ADMISSIONS TEST, AND EVERYTHING WAS FINE. I STARTED DRIVING MY CAR IN THE CITY LIMITS, AND WHILE AT A STOP LIGHT I SMELLED SMOKE. I THOUGHT IT WAS THE CAR BEHIND ME. AS I PULLED INTO A PARKING LOT I REALIZED THAT IT WAS MY CAR THAT WAS SMOKING. UPON LIFTING MY HOOD I SEEN OIL EVERYWHERE AND MY ENGINE WAS SMOKING. AN ALERT CAME ACROSS MY SCREEN URGING ME TO DECREASE SPEED AND ADD OIL. AFTER INVESTIGATING IT WAS TOLD TO ME THAT IT IS MY ENGINE VARIABLE TIMING OIL CONTROL VALVE, AND GM IS CURRENTLY NOT MAKING ANYMORE AND THIS PART IS SOLD OUT EVERYWHERE. I NEED THIS PART IN ORDER FOR MY CAR TO RUN!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310683February 22, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MY CAR WAS DRIVING FINE THEN ALL OF A SUDDEN THE SERVICE STABILI TRACK LIGHT FLASHED ON MY SCREEN AND MY CHECK ENGINE LIGHT STARTED FLASHING BUT WENT OFF AFTER ABOUT 1 MINUTE . THE NEXT DAY WHILE ACCELERATING THE CAR STUTTERED AND FELT ALMOST LIKE I WAS DRIVING DOWN A ROAD WITH LITTLE RIVETS . ITS STOPPED AND AGAIN ALL THE LIGHTS DISSAPEARED. THIS MORNING AS SOON AS I STARTED MY CAR THE CHECK ENGINE LIGHT IS ON AND EVERY TIME I ACCELERATE IT STUTTERS AND FEELS AS IF I'M DRIVING DOWN A RIVETED ROAD .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310558February 21, 2020
ENGINE
MY VARIABLE VALVE TIMING SOLENOID WENT OUT ON MY CAR. THE PART NUMBER IS 12633613. IT HAS BEEN IN THE SHOP FOR 10 DAYS AND CHEVY HAS FAILED TO EVEN GIVE THE SHOP AN ETA ON THIS PART. NOT ONE CHEVY DEALER IN THE COUNTRY HAS THE PART. ABSOLUTELY HORRIBLE BUSINESS PRACTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310380February 20, 2020
UNKNOWN OR OTHER
CHECK ENGINE LIGHT IS ON. THE PART I NEED FOR MY CAR NO LONGER AVAILABLE 'OIL CONTROL VALVE' SO THEREFORE I CAN'T EVEN GET A STICKER FOR MY TAG. MY CAR KEEP FAILING EMISSION DUE TO THIS AND THIS IS RIDICULOUS I HAVE TO STILL PAY A CAR NOTE FOR A CAR I CAN'T DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309203February 14, 2020
POWER TRAIN
SEPT 2019 THE CHECK ENGINE LIGHT CAME ON IN MY 2015 CHEVROLET MALIBU. DEALER DETERMINED PART# 12633613, ROCKER ARM CONTROL VALVE, IS THE SOURCE OF THE CHECK ENGINE LIGHT AND NEEDS TO BE REPLACED. I CAN NOT GET THE PART THRU DEALER OR AFTERMARKET. I AM IN CONTACT WITH THE DEALER ON A WEEKLY BASIS AND THERE IS NO ETA ON OBTAINING THE PART. I FILED A CASE WITH CHEVROLET ALSO AND THEY ALSO HAVE NO ETA. EVERY TWO DAYS A CHEVY REP CALLS ME TO TELL ME THERE IS NO UPDATED INFORMATION. THIS PART AFFECTS MALIBU'S & IMPALA'S AND IF YOU LOOK ONLINE THERE ARE HUNDREDS, IF NOT THOUSANDS, OF PEOPLE THAT NEED THE SAME PART. THERE ARE EVEN ONLINE FORUMS DEDICATED TO THIS PARTICULAR PART PROBLEM. OBVIOUSLY THERE IS A PROBLEM WITH THE DESIGN OF THE PART FOR THIS MANY PEOPLE LOOKING FOR REPLACEMENTS. THIS IS A DEFECTIVE PART AND CHEVROLET APPARENTLY IS NOT DOING ANYTHING TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309019February 13, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VARIABLE TIMING OIL CONTROL SENSOR FAILED AND THE VEHICLE FAILED TO START. THE CONTACT MANUALLY DISCONNECTED AND RECONNECTED THE BATTERY TO BE ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO (NEIL HUFFMAN CHEVROLET BUICK GMC OF FRANKFORT 1220 VERSAILLES RD #102, FRANKFORT, KY 40601) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A DEFECTIVE OIL CONTROL SENSOR. THE CONTACT WAS INFORMED THAT THE PART WAS INDEFINITELY ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308473February 11, 2020
UNKNOWN OR OTHER
TRUNK RELEASE STOPPED WORKING ON FOB AS WELL AS THE RELEASE BUTTON ON BACK OF CAR ON THE TRUNK. I WAS TOLD AT THE DEALERSHIP THERE WAS AN INTERNAL SHORTENING ON THE DECK LID LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307958February 8, 2020
ENGINE
THE ROCKER ARM CONTROL VALVE HAS TO BE CHANGED ON MY CAR. GENERAL MOTORS AND CHEVEROLET CONTINUES TO SAY THEY DON'T KNOW WHEN THEY ARE GOING TO GET THE PART. MY CHECK LIGHT HAS BEEN ON AND I NEED THIS MATTER CORRECTED. I JUST WANT TO BE ABLE TO BUY THE PART AND GET IT FIXED. I HAVE BEEN WAITING SINCE NOVEMBER OF 2019. THE PART NUMBER IS 12633613.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307467February 6, 2020
STRUCTURE:BODY
UNKNOWN - EVERY TIME IT RAINS OR SNOWS, SOMEHOW WATER GETS IN MY CAR. THE WINDOWS ARE COMPLETELY SHUT, DOORS ARE CLOSED, AND TRUNK IS TOO. HOWEVER, THE AREA FOR MY SPARE TIRE FILLS UP WITH WATER. IT IS NOW CAUSING MY BACK SEAT AND SEAT BELTS TO GET SOAKED. THE TOP THAT COVERS MY SPARE TIRE HAS FALLEN THROUGH. MOLD AND MILDEW ARE DEVELOPING AND THE SMELL TAKES OVER MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307329February 5, 2020
SERVICE BRAKES
CAR WAS INITIALLY BROUGHT TO INDEPENDENT SERVICE CENTER IN SAVANNAH, GA. THEY WERE ABLE TO REPLICATE THE PROBLEM WITH THE BRAKING SYSTEM, BUT COULD NOT DETERMINE THE ROOT CAUSE. SPECIFICALLY, THE BRAKES FAIL WHEN THE CAR IS PLACED IN REVERSE. IT MAY BE TEMPERATURE SENSITIVE AS IT IS EXPERIENCED WHEN THE CAR IS STARTING UP - TYPICALLY IN THE MORNING. THEY SOUGHT HELP FROM VADEN CHEVROLET IN SAVANNAH, GA. THE CAR WAS IN THEIR POSSESSION FOR 1+ WEEKS AND THEY DID NOT FIND A PROBLEM WITH THE BREAKING SYSTEM. THE CAR WAS THEN RETURNED TO THE INDEPENDENT SERVICE CENTER WHERE THEY CONTINUE TO STUDY THE PROBLEM. WHEN THE CAR WAS RETURNED TO INDEPENDENT SERVICE CENTER AND VADEN FAILED TO ACKNOWLEDGE THIS SAFETY ISSUE, I CONTACT GENERAL MOTORS (1-866-636-2273) TO REPORT THIS SAFETY ISSUE DIRECTLY. THE INDIVIDUAL MY CASE WAS ASSIGNED TO, "[XXX]", DID NOT FOLLOW UP ON ACTION ITEMS AND WHEN I TRIED TO RETURN HER CALLS, HER VOICEMAIL BOX WAS FULL. I ASKED FOR THIS CASE TO BE ESCALATED TODAY (2/5/2020), BUT SHE INDICATED SHE WAS AT THE TOP - NO ONE TO ESCALATE ISSUE TO. WHEN I ASKED IF SHE REPORTED DIRECTLY TO GM'S CEO, [XXX] , SHE STATED SHE DID NOT KNOW WHO THAT WAS. I HAVE BEEN WITHOUT A CAR FOR QUITE SOMETIME NOW (MONTHS) AND WOULD LIKE THIS SAFETY ISSUE TO BE ACKNOWLEDGED BY GM AS IT WAS ACKNOWLEDGED BY MY INDEPENDENT REPAIR CENTER. I AM TRYING TO PREVENT A SERIOUS PROBLEM (BRAKES FAILING WHILE CAR IS IN USE), BUT GM IS NOT LISTENING. I WILL NOT DRIVE MY CAR UNTIL IT IS ADDRESSED, BUT IT'S QUITE POSSIBLE THIS PROBLEM EXISTS IN OTHER 2015 CHEVY MALIBU'S WHERE PERHAPS THE DRIVERS AREN'T YET AWARE OR DON'T UNDERSTAND THE POTENTIAL SERIOUSNESS OF THIS ISSUE WITH AN UNADDRESSED, UNKNOWN ROOT CAUSE. I'M GRATEFUL FOR ANY ASSISTANCE. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306732February 3, 2020
POWER TRAIN
IN SEPT OF 2019, MY CHECK ENGINE LIGHT CAME ON FOR MY 2015 CHEVY MALIBU. I TOOK IT TO THE DEALERSHIP AND IT RAN THE CODE P2646, AND THE THEY TOLD ME THAT I NEEDED THE GM PART 12633613. THEY ATTEMPTED TO ORDER IT, BUT SAID IT WAS ON BACKORDER AND HAD BEEN FOR A WHILE AND THEY WOULD LOOK INTO IT FOR ME. HERE IT IS, FEB OF 2020 AND STILL NO PART. GM THAT THE PART HAS BEEN DISCONTINUED AND THERE IS NO ETA FOR A NEW PART. THEY TOLD ME IT WAS OKAY TO DRIVE, BUT IT HAS A ROUGH IDLE, POWER SURGES, IT CAN BARELY ACCELERATE AND IT HAS STALLED ON ME SEVERAL TIMES. THEY KEEP TELLING ME OH IT'S A "PART DELAY". NO, IT'S NOT ! YOU DON'T MAKE THE PART ANYMORE. THERE ARE THOUSANDS OF PEOPLE WHO HAVE THE 2014-2015 MALIBU'S & IMPALA'S WITH THE SAME ISSUE. THEY NEED TO ISSUE A RECALL AND FIX THESE CARS. MY CAR IS LESS THAN 5 YEARS OLD & THERE IS NO REASON THAT THEY SHOULDN'T HAVE A VERY SIMPLE, $60 PART FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302800January 29, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH THE VEHICLE HIT A DEER. THE DEER WAS STRUCK ON THE PASSENGER'S SIDE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE THERE WERE NO DEPLOYMENT OF THE AIR BAGS. THERE WERE NO INJURIES SUSTAINED. THE CONTACT STATED THAT THERE WAS ALSO DAMAGE TO THE HOOD OF THE VEHICLE. THE HEAD OF THE DEER ALSO CAUSED DAMAGE TO THE PASSENGER'S SIDE FRONT DOOR. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FIRST TO THE CONTACT'S RESIDENCE AND THEN TO THE DEALER. THE INSURANCE COMPANY ADJUSTER EXAMINED THE VEHICLE AND HAD NOT YET DETERMINED IF THE VEHICLE WOULD BE A TOTAL LOSS. THE VEHICLE WAS TOWED TO (PAT O'BRIEN CHEVROLET VERMILION 2315 OH-60, VERMILION, OH 44089 (888) 392-1095) BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302465January 28, 2020
ENGINE
MY ENGINE LIGHT CAME ON 9/4/19 AND IT WAS DISCOVERED THAT I NEED THE ROCKER ARM SELANOID VALVE REPLACED. THE DEALERSHIP INFORMED ME IT'S BEEN ON BACK ORDER SOME JUNE 2019. IT IS NOW 1/28/2020 AND CHEVY HAS YET TO PROVIDE ANY INFORMATION ON WHEN PART WILL BE MANUFACTURED AND AVAILABLE. NO DEALERSHIP IN THE COUNTRY HAS THIS PART. VEHICLES MOSTLY AFFECT ARE 2014-2015 BUT MY DEALERSHIP HAS BEEN RECEIVING CALLS UP TO YEAR 2017. THE DEALERSHIP HAS ALSO MENTIONED THAT THE AFTER MARKET VERSION OF THE PART IS BEING PULLED FROM THE MARKET. CHEVY HAD YET TO TAKE RESPONSIBILITY AND ISSUE A RECALL OR EVEN MANUFACTURER A NECESSARY PART FOR THE ENGINE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302523January 28, 2020
ENGINE
I OWN A 2015 MALIBU THAT HAS A CHECK ENGINE LIGHT THAT IS ON. IT NEEDS A PART (#12633613) THAT HAS NOT BEEN PRODUCED BY GM SINCE AT LEAST LAST AUGUST WHEN MY CHECK ENGINE LIGHT FIRST CAME ON. CONSEQUENTLY MY CAR WILL NOT PASS INSPECTION SO I CANNOT GET LEGAL LICENSE PLATES. GM IS AWARE OF MY SITUATION. I HAVE BEEN ASSIGNED A CASE NUMBER [XXX]. MY CASE HAS BEEN 'ESCALATED'. I HAVE SPOKEN TO MY CASE MANAGER, [XXX], FOR A MONTH NOW AND THIS WEEK WAS TOLD I HAVE NEW CASE MANAGER, [XXX], WHO IS HIGHER UP THAN [XXX]. WELL TODAY [XXX] FROM GM CALLED. SHE HAD NO ANSWERS FOR ME ON THE CAR. THE ONLY POSITIVE POINT IS THAT SHE CALLED ME FROM DETROIT. SO IT LOOKS LIKE I FINALLY GOT TO SOMEONE AT HEADQUARTERS. 'SHE UNDERSTANDS WHY I AM UPSET', AND WISHES THERE WAS SOMETHING MORE SHE COULD DO FOR ME BUT UNFORTUNATELY ALL SHE COULD TELL ME WAS 'THAT MY CASE HAS BEEN ESCALATED.' ADDITIONALLY, SHE COULD NOT TELL ME MY PART WAS BEING PRODUCED. SHE COULD NOT GIVE ME ANY SIGN THAT GM PLANNED TO DO ANYTHING TO HELP RESOLVE MY PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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