Chevrolet Malibu Complaints (2013)
924 consumer complaints on file.
- #10650592October 28, 2014VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE DRIVER AND PASSENGER AIR VENTS IN THE DASH DO NOT STAY OPEN WHEN THE BLOWER IS RUNNING ON HIGH WITH THE SYSTEM SET TO RECIRCULATE. DRIVING UNDER NORMAL CONDITIONS WILL CAUSE THE CENTER VENTS TO CLOSE FROM ROAD VIBRATION, IN TURN CAUSING A DOMINO EFFECT AND THE AIR PRESSURE COMING OUT CAUSES THE OTHER VENTS TO CLOSE ONE BY ONE. THE LEFT TO RIGHT ADJUSTMENT ON THE VENTS IS WORN OUT BEFORE 10K MILES ON MY VEHICLE. CHEAP... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10643786October 10, 2014SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
I PURCHASED MY 2013 MALIBU ECO IN NOVEMBER OF 2013. ON OR ABOUT MARCH 1, 2014 WE WERE TRAVELING AT APPROXIMATELY 70 MILES PER HOUR WHEN WERE CUT OFF BY A TRUCK. I HAD TO SLAM ON THE BRAKES WITH SOME FORCE TO AVOID A COLLISION AND UPON DOING SO THE MOTOR LOST ALL POWER AND BEGAN TO SHAKE WITH MY SPEED GOING FROM 70 DOWN TO 20 MPH. I COULD NOT REGAIN THE SPEED LIMIT AND HAD TO PULL OVER THINKING IT WAS BECAUSE I WAS DRIVING USING THE MANUAL OPTION. I WAS IN 6TH GEAR WITH CRUISE CONTROL ON. I WAS ABLE TO GET THE VEHICLE HOME AFTER A 90 MILE DRIVE AT ABOUT 45 MPH. I DID NOT REPORT THIS TO THE DEALER AS THE NEXT MORNING I STARTED THE VEHICLE AND IT SEEMED FINE. A MONTH LATER WE TOOK THE SAME TRIP AND THIS TIME THE SAME ISSUE OCCURRED ALTHOUGH IT WAS NOT PRECIPITATED BY A NEAR COLLISION. THE CAR SIMPLY LOST ALL POWER IN WHILE DRIVING CITY STREETS. THE CLUTCHES IN THE TRANSMISSION WERE GRINDING AS I TRIED TO GET THE CAR TO GAIN ENGINE POWER. AGAIN I FOOLISHLY DID NOT REPORT TO THE DEALER AS I WAS ABLE TO GET THE VEHICLE BACK TO SPEED AFTER ABOUT A HOUR OF DRIVING. IN JUNE THE SAME ISSUE APPEARED AND I FINALLY DID TAKE IT INTO THE DEALER AND THEY REPLACED THE BRAKE PEDAL POSITION SENSOR SHORTED CAUSING TRANSMISSION NOT TO DOWNSHIFT PROPERLY. THEY COULD NOT REPLICATE PROBLEM. IN LATE JULY THE SAME ISSUE REOCCURED AND THIS TIME THE DEALER PERFORMED A RECALL ON THE TURN SIGNAL LAMP OUTAGE. THEN IN EARLY SEPTEMBER THE ISSUE REOCCURED WHILE MY WIFE WAS DRIVING LOCALLY. THE CARS BRAKES WERE SO HOT THE WHEEL WEIGHTS AFFIXED TO THE FRONT TIRES WERE LAYING IN OUR DRIVEWAY HAVING MELTED OFF. THIS TIME THE DEALER REPLACED THE MASTER CYLINDER, FRONT ROTORS, BRAKE PADS AND WHEEL WEIGHTS. IN EARLY OCTOBER I WENT TO HAVE AN OIL CHANGE AND TIRE ROTATION AND WHEN THEY TOOK THE FRONT DRIVER WHEEL OFF THE FRONT BRAKE ROTOR RETAINING BOLT FELL OUT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10637577September 19, 2014SERVICE BRAKES, VEHICLE SPEED CONTROL
I PURCHASED MY 2013 MALIBU LS IN SEPTEMBER, 2013 AND HAVE BEEN HAVING NOTHING BUT PROBLEMS SINCE. DURING THE FIRST FEW WEEKS OF ME HAVING THE CAR MY REAR DEFROST WAS NOT WORKING PROPERLY AND MY CAR WOULD SMELL LIKE AN ROTTEN EGG WHICH IT STILL DOES. I TOOK THE CAR BACK TO THE DEALERSHIP AND OF COURSE THEY FOUND NOTHING WRONG. A FEW MONTHS LETTER MY BRAKES STATED GRINDING WHENEVER THE CAR WAS IN REVERSE (STILL DOES). THE DEALERSHIP FOUND NOTHING WRONG, BUT STATED THEY HAD SMOOTHED MY BRAKES. MY CAR HAS CUT OFF A TOTAL OF SEVEN TIMES AND THE DEALERSHIP FOUND NOTHING WRONG. SO I CALLED AND SPOKE WITH THE HEAD PERSON IN CHARGE OF THE SERVICE DEPARTMENT AND WAS TOLD IT COULD BE MY COMPUTER, BUT NOTHING HAS BEEN DONE TO CHECK THE COMPUTER. MY CAR LOSES POWER WHILE DRIVING AND HAS EVEN SPED UP ON ITS OWN. MY BRAKES, BRAKE HARD AS IF THEY?RE GETTING STUCK AT TIMES. WHEN I TURN ON THE CAR HOT AIR BLOWS AT FULL FORCE AND WILL NOT CUT OFF UNTIL THE CAR IS TURNED OFF. THE GLOVE BOX LIGHT SHINES IN THE FLOOR AND THE SEATBELT WOULD NOT LATCH. THE BEST PART OF IT ALL, WHILE THE DEALERSHIP HAD M CAR ONE OF THE WORKERS HIT SOMETHING, SO THEY HAD TO REMOVE MY FRONT BUMPER TO PAINT IT AND DID NOT PLACE IT ON CORRECTLY. MY CAR IS EXPERIENCING ALL OF THE ISSUES THAT ARE OUT ON RECALL, BUT I?M ALWAYS TOLD THE RECALL IS NOT FOR MY CAR. GM NEEDS TO TAKE FULL RESPONSIBILITY AND CORRECT THE ISSUES OR BUY BACK MY CAR. I REFUSE TO CONTINUE TO PAY FOR SOMETHING THAT IS NOT WORTH IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10632054September 10, 2014VEHICLE SPEED CONTROL
I WAS IN 2013 CHEVY MALIBU RENTAL CAR FROM ENTERPRISES THAT I'VE BEEN DRIVING FOR OVER A MONTH NOW AND TODAY 09092014 WHILE DRIVING ON VERY BUSY HIGHWAY WITH MY [XXX] SON IN HIS CAR SEAT IN THE BACK I WAS SLOWING TO EXIT THE HIGHWAY WHEN ALL OF A SUDDEN THE CAR STARTED TO SHAKE VIOLENTLY AND WAS LOOSING SPEED AND POWER WITH SEVERAL 18 WHEELERS EXISTING AT THE SAME TIME AS WELL. THE CAR INFORMATION DISPLAY PANEL SAID "REDUCED ENGINE POWER", AND THE TRACTION CONTROL AND CHECK ENGINE LIGHTS CAME ON ALONG WITH THE CHANGE OIL SOON. I'M BLESSED THAT NOTHING HAPPENED TO US BUT I'M AFRAID THAT THIS MAY HAPPEN AGAIN TO SOMEONE AND THE RESULTS MY NOT BE AS BLESSED AS WE ARE. I WILL BE IN CONTACT WITH ENTERPRISES RENTAL IN THE MORNING FOR A DIFFERENT CAR. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10631687September 8, 2014STEERING, ELECTRICAL SYSTEM, ENGINE
THE CAR ENGINE STALLS, LOCKS GO UP AND DOWN, PANEL LIGHTS GO OUT, POWER STEERING IS DISABLED, RPM GAUGE REVS UP TO 7000+, THEN ENGINE COMES BACK ON. THIS HAS HAPPENED MULTIPLE TIMES NEARLY CAUSING CRASHES AND CAUSING EXTREME ANXIETY. THE SERVICE DEPARTMENT SAYS NO ERROR IS STORED ON THE CAR COMPUTER AND THEY CANNOT DUPLICATE THE INCIDENT. AFTER 2 DAYS IN THE SHOP, I GOT MY CAR BACK, DROVE 378 MILES AND THE INCIDENT HAPPENED AGAIN. IT HAS OCCURRED WITH EVERY MEMBER OF MY FAMILY. I WANT TO BE TAKEN SERIOUSLY OR I WILL CONTACT AN ATTORNY BEFORE SOMEONE GETS INJURED NOT AFTERWARDS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10631037September 5, 2014STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. THE CONTACT STATED THAT WHEN THE SUN BEAMS ON THE SHINY INTERIOR TRIM IT WOULD IMPAIR THE CONTACTS VISION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100...UPDATED 10/01/14 *BF
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10629805September 1, 2014WHEELS, TIRES
MY DAUGHTER WAS DRIVING ON EXPRESSWAY AND HAD JUST TAKEN AN EXIT THROUGH TOWN ABOUT A MILE WHEN HER REAR DRIVERS SIDE TIRE (GOODYEAR ASSURANCE) BLEW OUT ON THE INSIDE OF THE TIRE. THE BLOWOUT WAS IN THE SIDEWALL NEAR THE RIM AND WAS ABOUT 3 INCHES LONG, WHICH I HAVE A PICTURE OF. SHE SAID SHE HEARD A "POP", LOW TIRE PRESSURE LIGHT CAME ON AND THEN A RUMBLING NOISE. LUCKILY SHE WAS ABLE TO GET IT OFF TO THE SIDE OF THE ROAD SAFELY. THIS 2013 MALIBU ONLY HAD 12,000 MILES ON THE TIRES WHEN THIS HAPPENED. APPROXIMATELY 5 DAYS EARLIER I HAD JUST TAKEN THE CAR INTO A DEALERSHIP NEAR OUR HOME AND HAD THE OIL CHANGED AND TIRES ROTATED BUT NO ONE HAD ACKNOWLEDGED ANY PROBLEMS OR BULGES WITH ANY OF THE TIRES.. THE DEALERSHIP WHERE WE BOUGHT THE CAR WOULD NOT HAVE ANYTHING TO DO WITH THE TIRE ISSUE. THEY STATED THE WARRANTY DOES NOT COVER TIRES AND WE WOULD HAVE TO DEAL WITH GOODYEAR OURSELVES. UPON DOING SOME RESEARCH ON THE INTERNET, I HAD DISCOVERED THAT MANY COMPLAINTS HAD BEEN MADE ON THESE PARTICULAR TIRES SUCH AS BULGES IN THE SIDEWALLS AND BLOWOUTS WITH VERY LOW MILEAGE. IT'S OBVIOUS THERE IS A DEFECT OF SOME KIND AND THESE TIRES NEED TO BE INVESTIGATED BEFORE SOMEONE GETS KILLED. MY DAUGHTER SAID SHE NEVER RAN OVER ANYTHING, IT JUST POPPED ON ITS OWN. THANK GOD SHE HAD JUST GOTTEN OFF THE EXPRESSWAY AS THIS COULD HAVE CAUSED A TRAGIC ACCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10629689August 31, 2014ENGINE, ELECTRICAL SYSTEM
I WAS ON THE ON RAMP, BEHIND ANOTHER CAR DRIVING TO GET ONTO THE HIGHWAY WHEN WE BOTH DROVE THROUGH A BIG PUDDLE OF WATER. THE CAR IN FRONT OF ME STOPPED AND THE WATER CAME OVER THE HOOD OF MY CAR. MY CAR THEN STALLED AND I COASTED TO THE LEFT SIDE OF THE ON RAMP. MY CAR WOULD NOT START. THE OTHER CAR CONTINUED DRIVING. NO WATER ENTERED MY VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10622673August 18, 2014AIR BAGS
2013 CHEVROLET MALIBU. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE SEAT BELT AND AIRBAG SENSORS FAILURE DURING AN ACCIDENT. *SMD THE CONSUMER AND HIS WIFE WERE INVOLVED IN A HEAD-ON COLLISION. THE IMPACT WAS SO SEVERE THAT THE REAR OF BOTH VEHICLES WENT UP IN THE AIR AND THE CONSUMER'S VEHICLE ROTATED AND LANDED WITH ITS TIRES OVER A GUARDRAIL. OCCUPANTS, FROM BOTH VEHICLES SUFFERED INJURIES. *JB UPDATED 12/15/14. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 4
- Deaths:
- 0
- #10622458August 15, 2014VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
VEHICLE SLOWED TO 10 MPH RAPIDLY WITHOUT WARNING IN TRAFFIC. WAS ONE HALF MILE FROM ENTERING INTERSTATE. CAR WAS HAULED TO DEALER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10620817August 8, 2014ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. THE CONTACT STATED WHILE DRIVING 25 MPH THE ENGINE OVERHEATING WARNING SENSOR ILLUMINATED. THE CONTACT DROVE ONTO THE EMERGENCY LANE IN ORDER TO COOL THE ENGINE AND THE VEHICLE WAS TURNED OFF. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,083.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10618338August 2, 2014STEERING
STEERING BECAME STIFF WITH SLIPPAGE WHEN BEARING LEFT OR RIGHT. TOOK IT TO DEALER IN SAVANNAH WHERE PURCHASED. WAS TOLD THIS WAS AN ISSUE FOR QUITE A FEW PEOPLE. POWER STEERING MOTOR WAS REPLACED. ALSO HAD AN ISSUE WITH HEATER VENTS BLOWING HOT AIR EVEN WHEN TURNED OFF. HAPPENED ON START UP SEVERAL TIMES. DEALER SAID COMPUTER HAD TO BE REPROGRAMMED. HAD A FLAT AND SIDE OF TIRE HAD A HOLE. THE KIT IN THE TRUNK (INSTEAD OF AN ACTUAL TIRE) WAS NO HELP AT ALL. HAD TO CALL AAA FOR A TOW. HAD TO BUY AN AFTER MARKET RIM AND TIRE SO I WOULD HAVE A SPARE. THE DEALERS SELL THEM AT AROUND $500.00. I AM SO DISAPPOINTED WITH THIS CAR.....CHEVY HAS LOST A LOYAL CUSTOMER DUE TO THEIR GREED AND THE DEALER IN SAVANNAH WILL NEVER GET ANY BUSINESS FROM US FOR SELLING US A CAR THAT THEY KNEW HAD ISSUES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10618241August 1, 2014POWER TRAIN
MY VEHICLE WHICH WAS PURCHASED BRAND NEW 02/2014 WAS LEFT RUNNING AND PLACED INTO PARK ON LEVEL ASPHALT STREET. WHEN I WALKED ABOUT SIX OR SEVEN FEET FROM THE VEHICLE MY VEHICLE BEGAN ROLLING FORWARD. I CHASED THE VEHICLE AND ATTEMPTED TO GET INSIDE TO STOP THE VEHICLE. I WAS ABLE TO OPEN THE DOOR BUT WAS DRAGGED SEVERAL FEET. I COULD SEE CLEARLY THE VEHICLE WAS IN PARK. THE VEHICLE WENT IN TO A SMALL RAVINE AND FROM THE OUTSIDE OF THE VEHICLE I WAS ABLE TO PUSH THE ENGINE STOP/START BUTTON AND THE VEHICLE STOPPED. I EASILY BACKED THE VEHICLE OUT AFTER STARTING IT. I SHUT THE VEHICLE OFF AND SOME NICE PEOPLE I DID NOT KNOW TENDED TO MY INJURIES. I CALLED GENERAL MOTORS LATER THAT NIGHT AND WAS GIVEN A SERVICE REQUEST NUMBER OF 71-1320790919. MY VEHICLE WAS TOWED TO SUNRISE CHEVY ON 06/22. ON 07/21 I WAS NOTIFIED NOTHING COULD BE FOUND WRONG WITH MY VEHICLE. I WAS GIVEN NO PAPERWORK FROM GENERAL MOTORS OR THE DEALER. THERE WAS 1100.00 DOLLARS OF DAMAGE TO MY VEHICLE . GENERAL MOTORS REFUSED TO PAY FOR SAID DAMAGE. I WAS TOLD TO USE MY PARKING BRAKE. REALLY THAT IS RIDICULOUS WHEN U ARE ON LEVEL GROUND. MY LEFT FOOT AND LEG STILL SHOW THE SIGNS OF BEING DRAGGED. I WAS ALSO ASKED HOW MANY TIMES THIS HAPPENED. ISN'T ONCE ENOUGH. I SURELY DID NOT TRY TO DUPLICATE IT. I DID NOT NOR WILL I EVER LEAVE MY CAR RUNNING AGAIN AND WALK AWAY. I HAD THE KEY WITH ME ON THAT DAY BUT GUESS WHAT I DISCOVERED THE VEHICLE CAN BE DRIVEN AWAY EVEN WHILE THE KEY FAB IS WITH YOU. I HOPE THIS DOES NOT HAPPEN TO ANYONE ELSE WHICH IS THE REASON I REPORTED THE INCIDENT TO GENERAL MOTORS AND NOW DOCUMENTING THE INCIDENT HERE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10616490July 30, 2014TIRES, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
2013 CHEVROLET MALIBU. CONSUMER WRITES IN REGARDS TO PURCHASED VEHICLE WITH NO SPARE TIRE IN THE TRUNK. *SMD THE CONSUMER STATED WHEN SHE PURCHASED THE VEHICLE, SHE WAS NOT INFORMED THE VEHICLE DID NOT COME EQUIPPED WITH A SPARE TIRE. WHEN SHE EXPERIENCED A TIRE BLOW OUT ON THE FREEWAY. IT WAS THEN, SHE WAS TOLD BY AAA, THERE WAS ONLY AN AIR PUMP, WHICH WAS OF NO USE, SINCE THE TIRE HAS SHREDDED. THE CONSUMER WAS TOLD, THERE WAS NO SPARE TIRE, BECAUSE IT SAVED ON WEIGHT, THUS HAVING BETTER GAS MILEAGE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10616605July 27, 2014POWER TRAIN, STEERING, ENGINE, ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
AROUND THE TIME I BOUGHT THE CAR, ON 11/30/12 AT 5812 MILES, UNKNOWN TO ME THE CAR HAD A CONCERN OF LOSS OF BATTERY CHARGE WHICH CALLED FOR AN INSPECTION OF THE GENERATOR CONTROL MODULE. SO A GEN CONTROL MODULE PERFORMANCE TEST PER RECALL WAS PERFORMED. IN MAY OF 2013, I STOPPED AT RED TRAFFIC LIGHT AND THE ENGINE WAS IDLING, WHEN I PROCEEDED TO ACCELERATE BY PLACING MY FOOT ON THE GAS PEDAL AT THE GREEN LIGHT, THE VEHICLE SHUT OFF ON ME. THIS HAD NOTHING TO DO WITH THE AUTOMATIC SHUT-OFF THAT CONSERVES ENERGY. ON 6/24/13 AT 14006 MILES, I TRIED TO GET THEM TO DO A DIAGNOSTICS AND I DON'T THINK THEY DID A DIAGNOSTICS EVEN THOUGH I WAS STILL UNDER BUMPER-TO-BUMPER AND POWERTRAIN WARRANTY. THEY SUGGESTED A TEST DRIVE WITH A MECHANIC FOREMAN TO SEE IF THE ISSUE WOULD PRESENT ITSELF AGAIN. THE ISSUE DID NOT OCCUR AGAIN. IN JULY OF 2013, I THEN COMPLAINED THAT THE CAR HAD POOR ENGINE ACCELERATION ENTERING ONTO A HIGHWAY AND TOOK IT IN FOR SERVICE AT 14810 MILES. THEY DID A R&R ECM RECALIBRATE CONTROLLER PROGRAM. ON JULY 26, 2014, I DROVE EARLIER IN THE DAY FOR QUITE A FEW HOURS THROUGH THE CITY AND A LITTLE ON THE HIGHWAY. I ACCELERATED ONCE ON THE HIGHWAY AT WHICH THE ISSUE OF ACCELERATION PRESENTED ITSELF AGAIN. AT 38,548 MILES, THE FOLLOWING MESSAGES WAS SHOWN ON MY DASHBOARD: 1. BATTERY SERVICE NEEDED 2. POWER STEERING SERVICE NEEDED I THEN CALLED ONSTAR AND I ASKED THEM TO DO A DIAGNOSTICS AND THEY GAVE ME THE FOLLOWING MESSAGES: 3. ENGINE CONTROL MODULE CRUISE CONTROL SYSTEM NOT PERFORMING AS EXPECTED. (P155A) 4. POWERTRAIN SYSTEM HAS DETECTED MALFUNCTION RELATED TO CRUISE CONTROL SYSTEM. CRUISE CONTROL DISABLED. (C0800) 5. POWERTRAIN SYSTEM HAS DETECTED MALFUNCTION RELATED TO TRANSMISSION. THE CHECK ENGINE LIGHT WILL NOT ILLUMINATE. VEHICLE PERFORMANCE AND SHIFT BEHAVIOR MAY BE AFFECTED. TOP SHIFT FEATURE WILL BE DISABLED IF EQUIPPED. (P0826) *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10616082July 24, 2014ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOST ACCELERATION POWER THEN STALLED. THE CONTACT ALSO MENTIONED THAT THE ENGINE TEMPERATURE WARNING LIGHT ILLUMINATED AND THAT THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SERPENTINE BELT AND WATER PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 10,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10611322July 17, 2014POWER TRAIN, ELECTRICAL SYSTEM
I STARTED THE CAR AND VIEWED THE MESSAGE "SERVICE POWER STEERING" IN THE MESSAGE CENTER BETWEEN THE ODOMETER AND TACHOMETER. THERE DID NOT SEEM TO BE ANY ISSUE WITH THE STEERING, BUT WANTED TO GET IT CHECKED OUT BY MY LOCAL DEALER SINCE IT WAS LESS THAN A HALF MILE UP THE ROAD. AS I PUT THE CAR INTO THE GEAR, THE CAR WOULD NOT MOVE. THE INDICATOR LIGHTS THAT NORMALLY SHOW ME WHAT GEAR I AM IN (PRND) WERE BLANK. THEN ALL OF THE SUDDEN, THE CAR SURGED FORWARD VIOLENTLY, AS IF THE MALIBU WAS JUST REAR-ENDED. I THEN TURNED THE CAR OFF AND RESTARTED IT. THE ?SERVICE POWER STEERING? MESSAGE APPEARED AGAIN. HOWEVER, THE ?CHECK ENGINE? LIGHT HAD LIT UP, AND THE ?SERVICE PARKING BRAKE? MESSAGE APPEARED AS WELL. THE CAR THEN SURGE VIOLENTLY AGAIN FORWARD WITHOUT SHIFTING INTO ANY GEARS. I THEN SHUT THE CAR OFF AND CALLED SPENCER CHEVROLET TO TELL THEM I WAS GOING TO HAVE THE CAR TOWED TO THEIR SHOP. AFTER A FEW MINUTES, I TRIED ONCE MORE TO START THE CAR AND WAS ABLE TO SHIFT INTO GEAR AND DRIVE IT TO THE SHOP IN LIMP MODE WITH HALF THE WARNING LIGHTS LIT UP ON THE DASH. AFTER FURTHER DIAGNOSTICS, THE MAINTENANCE MANAGER AT SPENCER CHEVROLET INFORMED ME THAT THE TRANSMISSION COMPUTER MODULE (TCM) HAD FAILED AND NEEDED REPLACEMENT UNDER WARRANTY. THIS WAS THE THIRD ELECTRICAL ISSUE I HAD WITH THIS VEHICLE (THE TRUNK WAS OPENING ON ITS OWN WHILE DRIVING, PARKED, OR DURING THE NIGHT, AND THE RADIO WAS LOCKING UP WITH NO CONTROL). I WAS WORRIED THAT THE TRANSMISSION ISSUE COULD HAVE HAPPENED WHILE DRIVING, AND DIDN'T WANT TO TAKE ANY RISKS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10609462July 9, 2014EXTERIOR LIGHTING
NEIGHBORS WOKE US UP AT 3 AM TO TELL US THEY JUST PUT A FIRE OUT ON THE CAR. 2013 CHEVY MALIBU PURCHASED WITH 2 MILES ON IT AND HAD IT FOR 8 MONTHS..WENT OUTSIDE TO CHECK AND FIRST WAS SMOTHERING. CAME IN HOUSE, WHILE CALLING INSURANCE LOOKED OUT THE WINDOW AND THE CAR WAS ON FIRE AGAIN. CALLED 911 AND WENT OUT TO SPRAY WATER ON IT. PUT THE FIRE OUT AND WAITED FOR FIRE DEPARTMENT AND POLICE. FIRE DEPARTMENT OPENED THE TRUNK AND TORE THE CARPET AWAY FROM THE LIGHT AND SPRAYED THE INSIDE OF THE CAR. THE CAR WAS TOWED TO THE DEALER THE NEXT DAY. NOW ONE MONTH LATER THEY SAID IT WAS THE WIRING HARNESS. THE DEALER CAN NOT SAY WHY IT HAPPENED BUT WANT TO FIX THE CAR AND GIVE IT BACK TO US, EVEN THOUGH THEMSELVES AND THE INSURANCE COMPANY SAID THEY WOULD NOT GET BACK IN IT EITHER. WE JUST ASKED FOR A CAR OF EQUAL VALUE, ANYTHING ON THE LOT (PREFERABLY NOT CHEVY AND DID NOT HAVE TO BE NEW), NOW IT LOOKS LIKE WE WILL HAVE TO GET AN ATTORNEY BECAUSE SOME ARE CALLING IT TOTALED AND SOME ARE NOT. PHONE CALLS ARE NOT BEING RETURNED AND IF THEY ARE WE GET DIFFERENT ANSWERS TO THE QUESTIONS. REALLY SUCKS. OUR NEIGHBOR HAS CAMERAS AROUND HER HOUSE AND THE WHOLE THING IS ON CAMERA. WE HAVE 2 OTHER CHEVY'S CURRENTLY, BUT WILL PROBABLY BE GETTING RID OF THEM. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10607820July 2, 2014VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I HAVE OWNED THE VEHICLE FOR 9 MONTHS AND THIS HAS HAPPENED TWICE. WHEN VEHICLE IS STARTED, THE AIR CONDITIONER STARTED ON HIGH AND I COULD NOT TURN IT OFF. I TURNED OFF THE IGNITION AND RESTARTED VEHICLE AND IT WAS OK. THIS HAPPENED TWICE SINCE I HAVE OWNED THE VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10606919June 30, 2014ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING THE ENGINE POWER SUDDENLY REDUCED AND A WARNING CAME ON INDICATING REDUCED ENGINE POWER. THE VEHICLE WAS TAKEN TO DEALER WHO HAD IT FOR 2 WEEKS AND DROVE AROUND 500 MILES ON CAR AND WERE UNABLE TO REPLICATE ERROR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0