Chevrolet Malibu Complaints (2017)

727 consumer complaints on file.

#11080804March 22, 2018
ENGINE
CAR HAS ALWAYS RAN A LITTLE ROUGH, WE WERE TOLD BY CHEVY THERE WAS NOTHING WRONG EVERYTHING WAS NORMAL. ON OUR WAY HOME FROM FAMILY VACATION IN THE MOUNTAINS, THE CAR LOST POWER, ENGINE LIGHT CAME ON. THANKFULLY WE WERE ABLE TO MAKE IT TO AN AUTOZONE AND WE WERE TOLD IT WAS MISFIRING IN CYLINDER 1. WE THEN TOOK THE CAR TO CHEVY, WE WERE TOLD THEY COULDN'T SEE THE PROBLEM AND THE MECHANIC WHO TAKES THE ENGINE APART TO CHECK WAS BUST THE NEXT COUPLE OF DAYS. SO THE CAR WAS IN THE SHOP FOR A WEEK BEFORE WERE TOLD THERE IS A CRACKED PISTON AND THEY WILL BE REPLACING THE PISTONS AND GASKETS. IF I DIDN'T WORK IN THE CAR RENTAL BUSINESS, I WOULD THINK MY CAR WAS GREAT AND READY TO LIVE FOREVER, BUT I DO. SO I KNOW, WE HAVE HAD SEVERAL MALIBU'S AND CRUZ'S WITH THE SAME ENGINE HAVE THE SAME PROBLEM AND AFTER 10K MILES THE PISTONS CRACK AGAIN. WE GET THE CAR BACK AND IT IS RUNNING MORE ROUGH THAN IT USED TO, NOW WERE WAITING FOR THE ENGINE TO CUT OUT AGAIN. I AM NOT LOOKING FORWARD TO MY CARS ENGINE CUTTING OUT ON THE HIGHWAY AGAIN BECAUSE CHEVY CANNOT FIND A FIX FOR THEIR BUM ENGINE. WITH ONLY 12K MILES LEFT OF THE WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080697March 21, 2018
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES, ENGINE
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. THE CONTACT STATED THAT THE DOORS WOULD NOT LOCK OR UNLOCK WHEN ATTEMPTING TO ENTER OR EXIT THE VEHICLE. ALSO, ON SEVERAL OCCASIONS, THE ENGINE WOULD NOT START AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO RUSH CHEVROLET (1395 W. HIGHWAY 290, ELGIN, TX). THE DEALER REPLACED THE REMOTE DOOR LOCK, BUT THE CAUSE OF THE ENGINE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 2,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080330March 20, 2018
AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. ON SEVERAL DIFFERENT OCCASIONS, WHILE AT A STOP LIGHT, THE ENGINE RPMS WOULD SUDDENLY INCREASE AND THE VEHICLE ATTEMPTED TO SURGE FORWARD. THE DRIVER HAD TO DEPRESS HARD ON THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE FROM SURGING FORWARD. ON FEBRUARY 17, 2018, WHILE IN A BANK PARKING LOT, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. DURING THE FAILURE, THE VEHICLE SUDDENLY ACCELERATED TO APPROXIMATELY 25 MPH. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED; HOWEVER, THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TOWED. THE LOCAL DEALER (DAVIS CHEVROLET IN HOUSTON, TX) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 4,800. *TT VIDEO ATTACHED *BF
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11080378March 20, 2018
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
CAR DO NOT ACCELERATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080127March 19, 2018
STEERING
AFTER HAVING PROBLEMS WITH LOSING POWER STEERING ON MY 2010 CHEVROLET MALIBU I DID THIS RESEARCH ON LINE. I AM INCLUDING SOME OF THE MOST SERIOUS COMPLAINTS AND LINK TO THE COMPLAINT INFORMATION FOR YOUR CONNIVANCE. I CONTACTED SHAHEEN CHEVROLET AND WAS ADVISED BY ROBIN THAT THERE WAS NOT A RECALL ON THE PROBLEM BUT THAT GM WOULD COVER THE COSTS. AFTER HAVING THE CAR TOWED TO SHAHEENS I RECEIVED A CALL INFORMING ME THAT IT WOULD COST OVER $1,300 FOR THE REPAIRS AND GM WOULD NOT COVER THE COSTS. I REQUESTED A CALL BACK FROM THE SERVICE MANAGER 2-5-18 9.30. HE RETURNED MY CALL A 2.30 PM AND RELAYED TO ME THAT GM WOULD NOT COVER THE COSTS OF REPAIRS. HE ALSO STATED THAT ROBIN SHOULD NOT HAVE TOLD ME THAT THEY WOULD. I CALLED THE CUSTOMER SERVICE AT GM 1.800. 222-1020 AND THEY REPLIED THAT GM WOULD NOT PAY FOR THE REPAIRS. THIS IS BIG SAFETY ISSUE PLEASE RESEARCH AND RESPONSE WITH YOUR FINDINGS. IF YOU CANNOT HELP ME WITH THIS PROBLEM PLEASE LET ME KNOW IF ANY STATE AGENCY COULD HELP ME RESOLVE THE PROBLEM. PLEASE RESPOND AS SOON AS POSSIBLE I NEED TO MAKE A DECISION ON WHAT TO DO FOR A CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079116March 14, 2018
FUEL/PROPULSION SYSTEM
MY VEHICLE WOULD NOT START. THE STARTER WOULD TRY AND TURN THE ENGINE OVER FOR 10 SECONDS THEN THE STARTER WOULD SHUT OFF. THIS HAPPENED ON 3/7/18 AND THE VEHICLE WAS TOWED IN FOR SERVICE. THE FUEL PUMP 'CONTROL MODULE' WAS REPLACED AT THE DEALERSHIP AND I TOOK POSSEION OF THE CAR ON 3/10/18. ON 3/12/18 THE VEHICLE HAD THE SAME ISSUE WITH NO FUEL PRESSURE AND RESULTED IN THE CAR TURNING OFF WHILE DRIVING AND I WAS UNABLE TO START THE VEHICLE AGAIN. IT WAS THEN TOWED TO ANOTHER DEALERSHIP WHICH IS NOW REPLACING THE 'FUEL PUMP' DUE TO A GM TSB COMMUNICATION 16-NA-225.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073220February 16, 2018
AIR BAGS
VEHICLE MOVING SLOWLY AND ALMOST STATIONARY WHEN STRUCK IN DRIVER SIDE REAR DOOR AREA BY FULL SIZE PICKUP TRUCK WITH EXTENSIVE AND SUBSTANTIAL DAMAGE AND LIKELY A TOTAL LOSS BUT NO AIR BAG DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11061930February 14, 2018
SERVICE BRAKES
2017 CEHVROLET MALIBU. CONSUMER WRITES IN REGARDS TO PURCHASING A VEHICLE THAT DID NOT INCLUDE FEATURES STATED AT TIME OF PURCHASE. *LD THE CONSUMER STATED THE VEHICLE WAS SUPPOSED TO BE EQUIPPED WITH CRASH AVOIDANCE SYSTEM. AFTER ATTEMPTING TO HAVE THE SOFTWARE UPDATED TWICE THE CONSUMER WAS ADVISED THE SYSTEM WAS ONLY DESIGNED TO OPERATE AT SPEEDS BETWEEN 30 AND 50 MPH. THE CONSUMER STATED THERE WAS NO WAY TO TEST IF THE FEATURE ACTUALLY WORKED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067381February 7, 2018
FUEL/PROPULSION SYSTEM
AFTER FILLING VEHICLE FULLY WITH FUEL THE FUEL GAUGE DOES NOT REGISTER FULL. MY DEALERSHIP CONTACTED GM AND THEY SAID IT IS A "NON-ISSUE" BUT THE DEALERSHIP DISAGREES SINCE THEY HAVE HAD NUMEROUS VEHICLES WITH THE SAME COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067315February 6, 2018
EXTERIOR LIGHTING
THE HEADLIGHTS ARE VERY POOR AND EVEN UNSAFE ON DARK WET NIGHTS. AS PURCHASED THE LIGHTS WERE TOO HIGH. WITH THE LIGHTS AIMED LOWER, IT IS BARELY OK ON MOST NIGHTS BUT UNSAFE ON WET, DARK NIGHTS. I HAVE PURCHASED AFTERMARKET BULBS BUT THEY WERE ONLY SLIGHTLY IMPROVED. THE HIGH BEAMS ARE STILL TOO HIGH TO LIGHT THE ROAD, BUT THEY DO ILLUMINATE THE TREES. A EUROPEAN CUTOFF BEAM PATTERN WOULD HELP TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066599February 2, 2018
FUEL/PROPULSION SYSTEM
WHILE DRIVING ENGINE LIGHT CAME ON I CALLED ON STAR DIAGNOSTIC REVEALED INJECTOR ERROR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066600February 2, 2018
FUEL/PROPULSION SYSTEM
DRIVING ENGINE LIGHT CAME ON CALLED ON STAR DIAGNOSTIC SAID INJECTOR ERROR SAME THING I HAD FIXED ON JANUARY 11TH 2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063899January 20, 2018
STEERING
I DROVE THE DESCRIBED CAR AS A RENTAL FROM ENTERPRISE WHILE MY CAR IS BEING REPAIRED. WHILE DRIVING THE CAR ON A MOSTLY STRAIGHT PARKWAY AT 55 MPH, AND SUDDENLY THE STEERING WHEEL JERKED SHARPLY TO THE LEFT, ON ITS OWN, AND I LEFT THE ROADWAY AND HIT THE GRASS MEDIAN, GOT THE CAR BACK ON THE ROADWAY, SHAKEN, AND CONTINUED DRIVING VERY CONFUSED AS TO WHAT JUST HAPPENED. TURNS OUT THESE CARS HAVE A STEERING DEFECT THAT APPARENTLY IS NOT CAUSING A RECALL, AND IT IS NOT BEING ACKNOWLEDGED BU CHEVY. BLOGS OF OWNERS DESCRIBE THE EXACT SAME EVENT WHICH HAS PITTED CHEVY OWNERS AGAINST THE COMPANY WHICH IS NOT ACKNOWLEDGING THE DEFECT. I WAS TOO SCARED TO GET IN THAT CAR AGAIN. PLEASE ADVISE ME IF A RECALL HAS FINALLY OCCURRED FOR THIS SCARY DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061491January 9, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ON FRIDAY DECEMBER 29, 2017 AS WE WERE DRIVING HOME WE ALMOST RE-ENDED ANOTHER VEHICLE IN A CITY STREET AT THE SPEED OF 55 MPH DUE TO CAR BRAKES LOCKING AND HARD TO PRESS DOWN, LUCKILY HARD WE WERE ABLE FO BRAKE BY PUSHING HARD ENOUGH. ALSO SENSOR HAVE FAILED TWICE- THREE TIMES IN HEAVY TRAFFIC AND WILL BRAKE ON THEIR OWN WITHOUT ANY CAR BEING DIRECTLY IN FRONT OF ME WHICH IS SCARY AND COULD CAUSE A MAJOR ACCIDENT ON THE HIGHWAY. WE CONTACT GMC AND FILED A CLAIM (83737025405) AND ALSO TOOK IT TO THE CHEVROLET DEALERSHIP IN OUR HOMETOWN WHICH IS NOT DOING MUCH BUT CHARGING US $1000+ FOR A CHANGE ON A VACUUM TOP AND SEAL BUT DON'T UNDERSTAND THAT THIS IS A SAFETY ISSUE FOR WE HAVE ALMOST CRASHED OVER 4 TIMES DUE TO THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057649December 30, 2017
UNKNOWN OR OTHER
I PURCHASED MY 2017 CHEVROLET MALIBU IN OCTOBER OF 2017. SINCE I HAVE HAD THE VEHICLE THE INTERIOR CARPET COMES UNTUCKED FROM THE TRIM. CHEVROLET INDICATES IT IS A BIG PROBLEM AND IS A COMMON PROBLEM. THE DO NOT HAVE A FIX TO ADDRESS THE ISSUE. IF THE CARPET COMES LOSE WILL BE A HAZARD TO DRIVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048824November 27, 2017
FUEL/PROPULSION SYSTEM
INACCURATE GAS METER OR OTHER FUEL COMPONENTS. THE METER DOES NOT MATCH THE READING ON THE MYCHEVROLET APP. I JUST FILLED MY TANK UNTIL THE PUMP STOPS AND THE METER READS FULL IN MY CAR. THE APP READS 78% THUS I DO NOT KNOW HOW MUCH GAS I REALLY HAVE LEFT. THIS HAS BEEN AN ISSUE SINCE THE DAY I PURCHASED MY CAR ON 12/10/2016. AFTER 2 OR 3 VISITS TO MY DEALER, THEY FIXED THE PROBLEM AFTER CALIBRATING THE METER MONTHS AGO AND IT WAS FINE UNTIL TODAY. TODAY 11/27/2017, THE METER IS NOW INACCURATE AGAIN. I DO NOT HAVE THIS PARTICULAR PROBLEM WITH ANY OF MY OTHER CHEVROLET VEHICLES. THERE ARE MANY COMPLAINTS RELATING TO THIS VEHICLE'S GAS METER AND THE CAR IN GENERAL IF YOU CHECK CHEVROLET'S FACEBOOK PAGE. THIS CAN CAUSE SOMEONE TO RUN OUT OF GAS BEFORE EXPECTED IN AN INCONVENIENT PLACE POSSIBLY CAUSING A SERIOUS ACCIDENT AND INJURIES. THIS NEEDS TO BE RECALLED IMMEDIATELY BEFORE THIS BECOMES A MAJOR PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025387September 25, 2017
STEERING
TWO TIMES WHILE I WAS DRIVING I PUT ON MY BRAKES AND MY POWER STEERING LOCKED UP COMPLETELY I COULD BARELY DRIVE IT I ALMOST GOT INTO A WRECK I TOOK CAR TO CHEVROLET AND THEY SAID THAT RACK AND PINION NEEDED TO BE REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023497September 14, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. ON SEVERAL OCCASIONS WHILE DRIVING, THE ENGINE STALLED AND LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB STEELE CHEVROLET (2800 FLORIDA 520, COCOA, FL 32926 (321) 632-6700) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SCHEDULED AN APPOINTMENT TO VIEW THE VEHICLE. THE CONTACT STATED THAT DUE TO THE INCLEMENT WEATHER, THE MANUFACTURER WOULD NOTIFY HER TO RESCHEDULE THE APPOINTMENT. THE FAILURE MILEAGE WAS 204.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012932August 5, 2017
UNKNOWN OR OTHER
WHILE DRIVING VEHICLE WHICH I HAD FOR 2 AN HALF WEEKS. THE VEHICLE MAKE A GRINDING OR RUBBING NOISE WHILE DRIVING IT DONT MAKE ANY NOISE WHEN PRESSING BRAKES. IT MAY BE THE ENGINE OR THE BRAKES OR SOMETHING IS RUBBING THE TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011224July 28, 2017
STRUCTURE:BODY, ENGINE, WHEELS
THE CAR WAS PARKED AND OFF IN OUR DRIVEWAY FOR 15 MINUTES -HORN STARTED WENT OUT SAW SMOKE CALLED 911 AND BY THE TIME BACK AT FRONT DOOR FLAMES FROM FRONT END. FIRE DEPARTMENT CAME AND PUT OUT FIRE -CAR TOTALED. WORRIED ABOUT SPONTANEOUS COMBUSTION ESPECIALLY IF CAR PARKED IN GARAGE OR CLOSER TO HOUSE OR IF PEOPLE INSIDE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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