Chevrolet Malibu Complaints (2017)

727 consumer complaints on file.

#11445198December 28, 2021
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
Driving on highway at about 65 mph on family trip to Delaware. . Car suddenly gave reduced acceleration error and speed started declining while in traffic. No warning.checked chevron app on phone and it did not see anything wrong. There was NO check engine or anything. Got to a dealer and they said it was probably a sensor for gas pedal. 5 days later driving home to Georgia from trip on highway around same rate of speed. No warning . The check engine light and reduced engine power warning message came on. This time the Chevrolet app notified me of trouble and said I needed the car seen within a day. .Got to a dealer and now they say they think it may be the cam shaft based on the code but they cannot replicate issue. I took a photo of the alert from the second incident . Car has about 46,000 miles and is well maintained . Our safety was at risk both times but especially the first time as we were in traffic and speed declined .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444789December 23, 2021
ENGINE, ELECTRICAL SYSTEM
Was driving to work at 5:00 am today and merged onto a busy highway. After accelerating to 60 mph, there was a message that appear on my dashboard that read engine power reduced. It was not safe traveling at the speed that I was. The check engine light came on as well as the Stability Control symbol and my car reduced its speed and would not accelerate back to a safe speed. I am going to take it to the dealership and try to get the problem diagnosed. I really hope this issue gets resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444654December 22, 2021
ENGINE
I was at a red light waiting for the light to turn green like normal I press the pedal the car goes at it's normal pace until one day I was at a red light and when I press the pedal the car suddenly shut off and didn't want to start I pulled over called a mechanic couldn't really describe what was going on at the time but i made a appointment for the next day I started up the car up again and it drove and when I reached 30 mph the dashboard flashed engine speed reduce so I took it home and didn't drive to the morning to the mechanic he change a variety of things battery, alternator,sparks plugs, throttlebody ,and mass airflow, and nothing work I finally took it to a dealer and the dealer said it's turbo bypass valve or the actual turbo they don't know which it's either you buy the part and see if it fixes the problem and if it don't buy a whole new turbo
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443716December 14, 2021
ELECTRICAL SYSTEM
My vehicle has been flashing the Shift to park warning for about 2 years now. It never happens when I take it in but I have made dealership aware. I am report it now because it starting to happen everyday and is taking longer to go away. They say they can’t fix it if they can’t see it when it happens
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441641November 24, 2021
ENGINE
after 4 years My 2017 Malibu Engine light is on now with power reducing power periodically. Thus is dangerous and was not fixed at the dealer. This is serious. Why isn’t there a recall. I know there is a class action suit. The is not acceptable at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441409November 23, 2021
STEERING
I received steering assist reduce multiple times on the vehicle. I took it to the repair shop the warranty company Silver Rock recommended. The repair company stated my car is having a computer issue. The car also does not go into auto stop, when making a full stop. The car now has to be towed to a Chevy dealership to handle the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440807November 17, 2021
POWER TRAIN
Intermittent shifts, no reverse, MIL illuminated Happened in rush hour traffic, could not move out of EMS workers way because of reverse failure. Nearly ran into vehicle in front of me due to such harsh sift from 1st gear to 2nd gear. Currently being inspected by local Chevrolet dealer. No warning light when incident occurred, only came on when I was able to turn the car off and back on. Extremely dangerous circumstance that could have easily been prevented had GM issued a recall on Service Bulletin 18-NA-081.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440155November 11, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
STEERING ASSIST REDUCED DRIVE WITH CARE message comes on car screen. The steering wheel jerks and acceleration is reduced. This is putting everyone in my car at risk as we are not able to accelerate fast enough if anything were to happen. Car has been taken to the dealership and they are unable to identify the problem. I checked online and multiple Malibus are having this problem. If you're looking for a safe car for your family member this is not the car. These cars have these errors built in the system and the dealership are unable to find the problem costing a lot of money on diagnostics to get no results. Please notice all the complaints I hope my word is heard. If mine is not heard I hope the next persons will be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440023November 10, 2021
ELECTRICAL SYSTEM, ENGINE
Ever since I purchased my car I have had many issues under 36,000 miles. 1) locked out of my cars for the first 2 years and eventually there was a recall for a bad module, was replaced. 2) My gear is parked and getting notification not parked and had to fix it. 800 Switch 84733196 and harness 84955381. Parts $41.27 Labor $280.00 Total $321.27 @Gordon Chevrolet. 3) Engine light has come on and off since I purchased the car. Repaired ECM Calibration update and 02 sensor replacement 2 12701634 sensor Parts $143.92 Labor $420.00 Total $563.92. It was repaired on 8/26/2021, once again engine light is on again. 4) A/C needed a new replacement condenser which cost $907.39. I didn't buy a brand new car from now spending way too much time at the dealership to fix it and this needs to be investigated for recall. Dealership did inform me it happens a lot with 2017 Chevy Malibu. Please advise. Invoice No. [XXX], 33753 miles in / 33760 miles out. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438741October 30, 2021
POWER TRAIN
This class action lawsuit was filed in the U.S. District Court for the Eastern District of Michigan by three separate plaintiffs in Wisconsin, Minnesota and Maryland, Car Complaints reports. The suit alleges certain GM vehicles fail to detect when the gear selector has been shifted into Park, blocking the ability for the user to shut the vehicle off. Typically a ‘Shift to Park’ warning message will appear on the driver information center when this happens. The user can jiggle and or move the gear shifter in order to remedy the issue, although this technique does not always work. GM dealer witnessed the problem. MY REPAIR COST AT A GM DEALER WAS $391.11.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438355October 27, 2021
UNKNOWN OR OTHER
My car shut off when I stopped at a blinking traffic light (normal). There was a higher than normal amount of traffic on the route I was waiting to turn onto. So the car remained off for close to 5 minutes. When I removed my foot from the brake the car did NOT RESTART ON ITS OWN (not normal) and after trying to restart the car manually it still wouldn't restart and I couldn't roll down the driver's window to wave several cars around me at a dangerous intersection. I had to open the driver's door to wave vehicles around me. A message came on on the Driver Information Center (D.I.C.) that read "Stabil" and those are the only characters I could see in the small character box. It took me several tries to rest the car. Very dangerous situation. I will try to contact the dealer about this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437780October 22, 2021
ENGINE
The contact owns a 2017 Chevrolet Malibu. The contact stated while driving at various speeds, the vehicle speed began to decelerate. The contact stated that engine power reduced warning light was illuminated. The contact parked on the side of the road for approximately 5-10 minutes before being able to drive to her destination. The contact stated she had to disconnect the battery to reset the software and warning light. The contact stated she had experienced the failure multiple times. The contact took the vehicle to the local dealer but was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436583October 13, 2021
ELECTRICAL SYSTEM, POWER TRAIN
I get a ‘Shift to Park’ message when car is placed in PARK and turn off ignition. This is not covered under the bumper-to-bumper warranty since it is over 3 years old, but I only have 28,800 miles on the car. This shouldn’t be failing after so soon. This happened about 2 years ago, but it stopped and has worked fine for two years. Now it's back and won't go away. There seems to be no way to shut off the car unless it is in PARK. Until I an able to get it fixed I am concerned it won't shut-off one of these times, and what happens if it won't shut-off? None of the options are good if I'm driving after hours and the dealer or service center is closed. This can easily turn into a dangerous situation. (Repair is scheduled for next week.) This seems to be a common error reported on many 2016 through 2020 Chevrolet vehicles. There are service bulletins with regard to this problem. Why has Chevrolet/GM not had a recall for this widespread issue of a faulty micro switch?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436230October 10, 2021
SUSPENSION, UNKNOWN OR OTHER
Vehicle has started to make a clanking sound when going in reverse or forward at low speeds. Have taken to multiple mechanics that say there is no visible reason for the issue although they also noticed it when driving. It is alarming that the mechanics cannot find the issue and it is getting worse by the day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436175October 9, 2021
UNKNOWN OR OTHER
My vehicle has recently displayed a message telling me to “Shift to Park,” even though the vehicle is in park. On 10/06/2021, twice it took 15 times shifting to get the car to go into park. Now, it does it every time I put the car into park. Have an appointment to take it to Jim McKay chevy in Fairfax on Tuesday.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435161October 1, 2021
UNKNOWN OR OTHER
When shifting the car into park the vehicle fails to detect when the gear selector has been shifted into Park. I am not able to shut off the vehicle. This is endangering my safety by having to spend extra time maneuvering the shifter in order to be able to turn the car off. I am an elderly female and if I have to spend extra time in my vehicle I am scared someone may take advantage of the situation and harm me. I had the same problem in 2019, brought the vehicle in with 9008 miles on it for repair. The dealer fixed the issue, though apparently only temporarily by removing and replacing the transmission control shifter assembly. The problem reappeared about 2 weeks ago. My vehicle now has just over 13,000 miles There were no warnings before this started happening again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434493September 27, 2021
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2017 Chevrolet Malibu. The contact stated that since purchasing the vehicle, the check engine warning light had remained illuminated on the instrument panel. The contact also stated that while driving at various speeds, the vehicle would vibrate and stall without warning. The contact had taken the vehicle to a dealer as well as several independent mechanics where various repairs were performed; however, despite each repair, the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the independent mechanic. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434237September 24, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Chevrolet Malibu. The contact stated while driving 80 MPH, the brake pedal was depressed but felt rigid, causing the contact to almost stand up and forcefully depress the pedal. The contact stated that the brake pedal responded. The check engine warning light illuminated. The contact was able to continue to drive the vehicle at a slower speed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433887September 21, 2021
ENGINE
The contact owns a 2017 Chevrolet Malibu. The contact stated that while her daughter was at a red light, the engine failed to start-up upon depression of the accelerator as the STOP/START feature failed to operate as needed. The "steering assist reduced, drive with care" warning message appeared on the instrument panel. Her daughter was able to restart the vehicle and resumed normal driving; however, the failure continued to occur intermittently. The contact called the dealer and they informed her that there were no recalls on the vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was 46,550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433496September 19, 2021
SERVICE BRAKES, ENGINE
While pulling into a parking lot, the brake pedal failed to push down, making me to have to exert force on the brake pedal to stop the car. I had been hearing a "grinding" sound but thought it was from the brake pads needing to be replaced and this was incident was from the calipers being over extended. After replacing the brake pads with the new ones (the old ones were only half the size of the new ones and did not need replacing) the brake pedal still did not push easily. I took the vehicle to the repair shop I always use and they affirmed there was a problem and gave the price for the parts (908.37 for the brake vacuum pump and 107.98 for the Brake Fluid Exchange with ABS). There is visible damage to the end of the camshaft from the pump freezing and being torn apart by the camshaft as a result. The total cost of the repairs was $3409.96, which was unexpected. I was quoted $1134 and change originally for parts and labor at the beginning of the problem being addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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