Chevrolet Equinox Complaints (2013)

751 consumer complaints on file.

#11418456May 25, 2021
ENGINE
Exhaust manifold cracked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417853May 20, 2021
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
While traveling down one of the main highways outside of Stillwater Ok. While heading into Stillwater our 2013 Equinox lost power and died. We were almost rear ended my a semi. Thank goodness he swerved and we were able to partially be able to coast to the side of the road. As soon as we got to the shoulder and put the car in Park a HUGE puddle of oil gushed out of the car and it had to be towed. The excessive oil consumption that we were not aware of ( and we faithfully had our cars maintained, oil changed, etc) and destroyed the engine of our car. When I first started contacting GM,Chevrolet etc. I was told there was nothing wrong. We put in over $6,000 in our 2013 equinox and would appreciate very much a reimbursement. Thanks- Mp
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417571May 18, 2021
VISIBILITY/WIPER
Hello I had an open recall for the wiper transmission replacement. I took my vehicle to Don Brown Chevy in st.louis missouri. They where suppose to replace the wiper transmission. Mine failed while driving. Since my car had an open recall I should of received a replacement one installed. This dealer told me they did the recall and everything was good to go. Well they lied they did not complete my recall. I had to go buy one from the local parts place and install it my self. the new design comes with a rain deflector baffle. the original one in my car still had the paint lines on the wiper transmission from the factory install. They lied about doing the recall and endangered my life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415997May 10, 2021
ENGINE
THERE IS DOCUMENTED HISTORY WITH THE OIL CONSUMPTION PROBLEM THESE VEHICLES HAVE HAD. I AM JUST ONE MORE PERSON FILING THIS. I DO BELIEVE THERE IS A RISK OF INJURY IF THE VEHICLE FAILS WHILE DRIVING. I ALSO BELIEVE, HOWEVER, THAT THE ONLY WAY FOR THE MASSES OF INDIVIDUALS AFFECTED BY THE FUNDAMENTAL ENGINE ISSUE TO HAVE ANY RECOURSE IS TO HAVE A RECALL ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414530April 29, 2021
ENGINE
MY VEHICLE IS BURNING AN EXCESSIVE AMOUNT OF OIL AND NO OIL LIGHT COMES ON TO LET ME KNOW MY OIL IS LOW. I WAS DRIVING HOME FROM WORK ON THE HIGHWAY WHEN MY ENGINE STARTED KNOCKING BECAUSE I HAD NO OIL.I HAD TO PUT OIL IN MY CAR 3 TIMES WITHIN 3,000 MILES BECAUSE IT WAS ALMOST EMPTY. HAD TO HAVE NEW CONVERTER PUT ON DUE TO CONSUMING SO MUCH OIL. I WAS NEVER NOTIFIED ABOUT THE SPECIAL WARRANTY TO CHANGE PISTON RINGS UNTIL MY SPECIAL WARRANTY EXPIRED. I ALSO HAD THE OIL CONSUMPTION TEST DONE AND GM IS DOING NOTHING TO HELP FIX MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413735April 25, 2021
VISIBILITY/WIPER
WHILE GETTING READY TO LEAVE WORK ONE DAY IT STARTED TO RAIN A BIT, SO I TRIED CUTTING ON MY WINDSHIELD WIPERS AND NOTHING HAPPENED, IT WOULDN'T MOVE AT ALL, SO I TRIED PULLING OVER AND RESTARTING THE CAR AND THEY STILL WOULDN'T WORK. I CAN STILL HEAR THE MOTOR BUT STILL NO MOVEMENT, PLEASE HELP NEED FIXED BEFORE WINTER !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413880April 25, 2021
ENGINE
I AM LOSING AN EXCESSIVE AMOUNT ON OIL. I HAVE REPLACED SENSORS, TIMING CHANGE, AND NOW I NEED AN ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413266April 21, 2021
ENGINE
OIL CONSUMPTION IS STILL AT AN ALARMING RATE, HAD THE "RECALL" DONE BY THE DEALERSHIP BUT IT IS STILL NOT FIXED. CALLED THE DEALERSHIP THEY SAID THERE ISNT ANOTHER RECALL. PUTTING IN A FORMAL COMPLAINT TO GET THIS VEHICLE FIXED. AS TODAY IT EXPERIENCED ITS FIRST ENGINE SEIZE. AND IT BURNED THROUGH 4 QUARTS OF OIL IN 4000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413055April 20, 2021
ENGINE, FUEL/PROPULSION SYSTEM
ENGINE TIMING WAS OFF ABOUT A YEAR AGO. HAD TO GET MY VEHICLE TOWED AND SPEND A LOT TO REPAIR IT. LOW OIL WAS SPOTTED AT THAT POINT, BUT THE SPECIAL WARRANTY WASN'T OUT YET DETAILING TO REPLACE CATALYTIC CONVERTER AND O2 SENSORS IF THERE WAS HIGH RATES OF OIL CONSUMPTION. NEARLY A YEAR LATER, AND I'M SEEING TIMING ISSUES AGAIN. I AM NOT SEEING HIGH ENGINE OIL CONSUMPTION YET. I BELIEVE THERE ARE MANY ADDITIONAL ISSUES WRONG WITH THESE ENGINES FROM 2010-2017 EQUINOX/TERRAIN THAT HAVE STILL NOT BEEN ADDRESSED. PEOPLE ARE EXPERIENCING THESE ISSUES AND HAVING THEIR WHOLE ENGINES REPLACED MULTIPLE TIMES JUST FOR THE ISSUES TO COME BACK ON A NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412842April 19, 2021
ENGINE
2013 CHEVY EQUINOX WAS TAKEN TO MECHANIC FOR A CHECK ENGINE LIGHT AND LOSS OF STABILITRAK. MY MECHANIC PULLED THE CODES AND SAID THIS REPAIR WAS ABOVE THEIR ABILITY AND RECOMMENDED I TAKE TO CHEVY DEALER. CHEVY'S SERVICE GUY SAID THERE WAS AN OPEN RECALL FOR EXCESSIVE OIL CONSUMPTION AND I SAID YES IT IS USING A LOT OF OIL WE HAVE HAD IT HERE FOR SIMILAR OIL RELATED ISSUES WITH NO SUCCESS. TECH COMES BACK WITH BROKEN TIMING BELTS AND LATER A SHAVED PISTON $4200 IN REPAIRS. WHEN RESEARCHING THIS IT IS DIRECTLY LINKED TO THE RECALL AND CHEVY WONT STAND BY THE REPAIRS AND COVER THE COST BECAUSE THE DEALERSHIP DIDN'T NOTE EXCESSIVE OIL CONSUMPTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412931April 19, 2021
ENGINE
TIMING CHAIN BROKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412956April 19, 2021
ENGINE
OIL CONSUMPTION. ITS BULL CRAP THAT THERE HAS BEEN NO RECALL AND WE ARE TAKING LOSSES!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408235April 15, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUDDERED WITH A LOUD SOUND COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO WINTER CHEVROLET (3750 CENTURY CT, PITTSBURG, CA 94565) WHERE IT WAS DIAGNOSED WITH THE CATALYTIC CONVERTER NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 63,991.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407867April 13, 2021
ENGINE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE VEHICLE WOULD CONSUME AN EXCESSIVE AMOUNT OF ENGINE OIL. THE CONTACT HAD TO ADD A QUART OF OIL EVERY 2,000 MILES. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO PINEGAR CHEVROLET (769 E, US-60, REPUBLIC, MO 65738) WHERE IT WAS DIAGNOSED WITH THE 02 SENSORS NEEDING TO BE REPLACED. THE CONTACT RELATED THE ISSUE TO AN UNKNOWN RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407931April 13, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT HAD RECEIVED AN UNKNOWN MANUFACTURER'S RECALL NOTIFICATION FOR EXCESSIVE OIL CONSUMPTION DUE TO PISTON RING WEAR AND TOOK THE VEHICLE TO CHEVROLET OF MILFORD, INC. (655 BRIDGEPORT AVE, MILFORD, CT 06460) FOR THE RECALL REPAIR. THE DEALER INFORMED THE CONTACT THAT PER THE MANUFACTURER'S POLICY FOR THE OIL CONSUMPTION TEST, THE VEHICLE NEEDED TO BE DRIVEN FOR 2,000 MILES THEN THE RECALL COULD BE REPAIRED. THE CONTACT STATED THAT AFTER THE VEHICLE WAS DRIVEN CLOSE TO THE 2,000 MILES AS DIRECTED BY THE DEALER, THE VEHICLE EXPERIENCED RATTLING AND KNOCKING THEN STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE FAILURE WAS DIAGNOSED THAT THE CRANK HAD NO COMPRESSION AND THAT THE ENGINE NEEDED TO BE DISASSEMBLED TO EXAMINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE WARRANTY COVERAGE PERIOD AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407070April 8, 2021
ENGINE
FIRST, IN FEB. 13, 2019 MY 2013 EQUINOX THE PCV FROZE CAUSING MY REAR MAIN SEAL TO BLOW. THERE WAS A SERVICE BULLETIN FOR THIS PROBLEM. UNFORTUNATELY, MY VIN # WAS NOT ONE COVERED. THIS COST ME $ 1,714.00. I WAS FORTUNATE ENOUGH THAT SOMEONE NOTICED THE BIG OIL TRAIL MY CAR LEFT ON MY STREET. IF I WOULD NOT HAVE CHECKED IT, I WOULD HAD TRIED TO DRIVE TO WORK AND PROBABLY WOULD HAVE BLOWN MY ENGINE. SO MANY OTHERS HAD THIS HAPPEN WHILE DRIVING. NEVER HAD AN OIL PROBLEM UNTIL AFTER THIS. STARTED NOTICING LATELY THAT I WAS HAVING TO ADD OIL ONCE OR TWICE BETWEEN OIL CHANGES. TOOK IT TO A GM DEALERSHIP TO HAVE IT LOOKED AT. I ENDED UP HAVING TO REPLACE PISTONS, CHAINS, AND SOLENOIDS. I HAD THEM FIX ANYTHING THAT NEEDED DONE. SO, THERE WERE A FEW OTHER THINGS I HAD FIXED THAT DID NOT HAVE TO DO WITH THE OIL CONSUMPTION. IT WAS ANOTHER $ 4,100. 00. MY VEHICLE ONLY HAD 78,500 MILES AT THE TIME. HOWEVER, THERE WAS A CLASS ACTION SETTLEMENT, MY VEHICLE WAS PAST GM'S EXPIRATION 7 YEARS AND 6 MONTHS OR 120,000 MILES WHICH EVER COMES FIRST. GM KNOWS THEY WERE AT FAULT BUT HAS A TIME LIMIT ON FIXING IT. SO, PEOPLE LIKE ME THAT HAVE LOW MILEAGE FOR A 2013, I HAD TO PAY FOR IT. NOW, I AM STILL MAKING PAYMENTS ON THE VEHICLE AND HAVE TO PAY A LOAN TO HAVE IT FIXED. I AM, A SINGLE MOM OF AN 11-YEAR-OLD WITH AUTISM. ALREADY STRUGGLING DURING THE PANDEMIC. I JUST WANT TO SAY HOW DISAPPOINTED I AM IN GM, FOR NOT TAKING CARE OF THEIR ONCE LOYAL CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406954April 7, 2021
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK ABNORMALLY WITH THE BRAKES DEPRESSED. THE CONTACT STATED THAT THE NEXT DAY THAT THE VEHICLE FAILED TO START-UP. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO A LOCAL DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000. THE CONSUMER STATED THE TIMING CHAIN FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406386April 5, 2021
ENGINE
WE HAVE A 2013 CHEVROLET EQUINOX. WE BURN OIL LIKE ITS NOTHING. CHANGING OUR ADDING OIL WITH IN 700 TO 1500 MILES CONSTANT. VEHICLE STALL OR DON'T WANT TO RUN SOMETIMES. YOU HEAR AND SOUND LIKE THE CATALYTIC CONVERTER IS MESSED UP. WE HEAR KNOCKING SOUND RATTLING. OUR OIL PRESSURE LIGHT HAS COME ON OVER AND OVER. ENGINE HAS STOPPED DUE TO NO OIL BEFORE NOT KNOWING DUE TO THE ISSUE. I WILL NOT PAY ALMOST 5K TO FIX ISSUES THAT IS NOT OUR FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406179April 3, 2021
ENGINE
ENGINE IS USING NEARLY 1 QUART OF OIL PER 1000 MILES DRIVEN. ISSUE BEGAN AROUND 95000 MILES. CURRENTLY HAS 104000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406155April 2, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY 2013 EQUINOX HAS A OIL CONSUMPTION ISSUE AND A ENGINE NOISE ,CAUSING THE ENGINE TO TURN OFF WHILE DRIVING, LOOSING THE POWER BRAKES, STEERING CAUSING LOOS OF CONTROL OF THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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