Chevrolet Equinox Complaints (2015)

680 consumer complaints on file.

#11512382March 17, 2023
SEAT BELTS
The contact owns a 2015 Chevrolet Equinox. The contact stated while attempting to pull the front driver’s side seat belt to fasten the seat belt, the seat belt seized not allowing the seat belt to retract. The vehicle was taken to the dealer and the dealer stated that the seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and notified of the failure but provided no assistance. The failure mileage was 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512049March 15, 2023
ENGINE
Engine has been burning an excessive amount of oil for months. This has caused damage to pistons and cylinders and the repair costs keep adding up. Vehicle started making a ratlling noise when accelerating amd finally would not start. The mechanic estimated over $8,000 to replace the engine. The mechanic's inspection stated: "No oil on dipstick. When trying to start engine just cranks with occasional knocking noises. Engine failure likely". there was no indicator light or warning that the vehicle was low on oil. The oil was not due to be changed until May.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510310March 6, 2023
VISIBILITY:WINDSHIELD WIPER/WASHER
2015 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARD TO WINDSHIELD WIPER MODULE SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510172March 4, 2023
ENGINE
The timing chain jerks two teeth because of engine oil consumption. The chain guide was damaged. The engine light is on and indicates the reduction of power. The engine failure also causes the StabiliTrack light to be on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510000March 3, 2023
ENGINE
Rear Main seal leak/timing chain which was repaired 5/21/2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507295February 14, 2023
ENGINE
The contact owns a 2015 Chevrolet Equinox. The contact stated upon servicing the vehicle, the independent mechanic informed him that the rear main seal was leaking engine oil. The independent mechanic diagnosed that the failure was related to GMC Technical Service Bulletin Number: PIP5093C. The dealer was notified of the failure and informed the contact that he had to pay out-of-pocket for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there would be a follow-up regarding the failure. The failure mileage was approximately 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506493February 9, 2023
ENGINE
Engine has 100,000miles on it uses about 2 quarts of oil a week my wife drives 128 miles a day mon-friday. Eats oil like crazy, causes the timing chains to weaken and break and complete engine failure. Chains broke, and bent valves and cause major internal damage needs a engine the dealer quoted me $7,900. Wow GM come guys no low oil lights or warning systems. Also all these equinox’s burn oil to much. Maintenance done regularly and still fail. Chevrolet turned away any time of recall or help. Please help. NHTSA!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506315February 8, 2023
VISIBILITY/WIPER
My Front Windshield Wipers are not working, they went out on me after an ice storm here in Kentucky. I took to Chevrolet Rock- Royal Oaks here in Paducah Kentucky where they tested a motor recall part as working and stated I needed an engine harness wiring junction block after paying $160 for them to check this and there is no part available to fix the issue because it’s currently on back order. With no known information on when it will be available. Unfortunately I got caught in the rain yesterday with no wipers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505963February 7, 2023
ENGINE
My engine is damaged beyond repair. I was driving to work and started to hear a clicking or tapping sound coming from my engine so I called the dealership to make an appt for my car. When I was almost to work (which is an hr commute) my car shut off!! While I was MOVING IN TRAFFIC!!! No warning lights or sounds. I had to push myself off the road with no assistance. Thank goodness I didnt get into a wreck! When the dealership looked at it they said my engine consumed oil and it damaged the pistons and valves. After doing some research, there was a recall for my car's engine to have the piston rings redone bc of excessive oil consumption. My car was not in that recall, but my engine was. I also found that there is a class action against GM about my cars engine and the engine blowing for this exact reason. I've read so many consumer complaints about the same problem. I don't understand WHY GM would continue to make faulty engines and put them in cars to sell??? My car just turned 7 yrs old... it has 113k miles on it bc I travel a lot for work. Now I have to replace an engine that costs more than my car is currently worth. How is that fair? I can't pull 10k out of my back pocket and I shouldn't have to! I've taken care of my car. I don't wait until 0% to change my oil, I've done my flushes, I've had sensors changed out, the battery, I've always changed all my filters including the internal ones, and I just put 4 brand new tires on it. Now I have a dead car that the dealership said they would only give me $500 to trade in. Are you kidding me?! Even the dealership said they won't pay for a new engine bc it will cost them too much to repair it so they'd sell it to a scrap yard. I'm furious. I want my car fixed and GM needs to pay for what they're causing consumers to go through. That was my only mode of transportation so this whole process has hindered me from working. Someone needs to do something.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506090February 7, 2023
VISIBILITY
The contact owns a 2015 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505756February 6, 2023
VISIBILITY/WIPER, ELECTRICAL SYSTEM
The HVAC actuator broke off preventing air flow from defrosting the windshield while I was driving through a snow storm. Because this piece failed my windshield was fogged over and I continually having to reach up to the windshield wiping fog off in order to see. In the conditions it was dangerous for myself and other drivers that I was unable to see clearly. The mechanic at Division Auto Clinic says he replaces these actuators all the time on GM vehicles. The vehicle was repaired (see invoice) costing me $300 to fix. There were no warning lamps or messages prior to the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505675February 5, 2023
ENGINE
Issues with Excessive Oil Consumption timing chain Failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505362February 3, 2023
ENGINE
VEHICLE DIED WHILE SITTING AT SIGNAL. WOULD NOT RE-START. TWO MEN HELPED ME GET VEHICLE OFF HIGHWAY AND INTO CONVENIENCE STORE PARKING LOT. TOW TRUCK WAS CALLED. A MECHANIC AND THE TOW TRUCK DRIVER BOTH STATED THAT THESE ENGINES HAVE OIL FAILURES. NOT GOOD ENGINES. SAFETY WAS HINDERED BY NOT BEING ABLE TO MOVE VEHICLE WITHOUT OTHERS HELP. VEHICLE IS AVAILABLE FOR INSPECTION. NO WARNING LIGHTS OR OTHER SYMPTOMS PRIOR TO FAILURE. PROBLEM HAS NOT BEEN REPRODUCED AS VEHICLE BATTERY WAS DRAINED AND VEHICLE WILL NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505457February 3, 2023
ENGINE
While driving to work, -7 was the temp, noticed an oil smell coming from the vents. At this point car is still running normal. When leaving work received the following information: sevice stabilitrac, reduced engine power, and low oil pressure shit off engine. I shut the car off and checked the oil. There was no oil in the engine, 2 quarts added and off i went. The car was driving like it always has, no issue. Later in the evening drove it again. The same three messages popped up, only this time i was in motion. Immediately stopped added 2 more quarts of oil which went staight on the pavement. Car was towed home, then towed to the repair shop the next day. First repair is the starter, it's full of oil and they cannot find the leak until it starts. The cost $433.81, later i receive a call they are returning the starter, to save me money, i need an engine instead. The engine is blown. The mechanic stated there was oil in the starter, and oil mixed with coolant in the air filter. States this is a common problem with the 2.4L engine. So why is there no recall? This will cost between $3,000-$5,000. I can't afford this repair. I still have a loan on the car. I have owned this car for 18 months. General Motors you should be ashamed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504183January 28, 2023
ENGINE
The engine is burning excessive amounts of oil at 120,000 miles. GM should take responsibility for this defect and fix the problem. Never ever buying one again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503399January 24, 2023
VISIBILITY/WIPER
The contact owns a 2015 Chevrolet Equinox. The contact stated that the vehicle was serviced under NHTSA Campaign Number: 22V165000 (Visibility) at a dealer however, a failure was experienced after the repair was performed. The contact stated that while driving 65 MPH in the rain with the wipers activated, the wipers started to cross, and the driver's side wiper detached from the vehicle. The contact stated that she also experienced the failure prior to receiving the recall notice. The contact stated that while driving 65 MPH in the rain with the wipers activated, the wipers crossed. The vehicle was not taken to an independent mechanic or dealer for diagnostic test or repair. The manufacturer was not notified of the failure. The approximate failure mileage was 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502394January 18, 2023
VISIBILITY/WIPER
1/17- 1900 Driving home from work, light drizzle. Front windshield wipers were operating on low setting then suddenly stop midway of the windshield and gets stuck. Tried turning switch on and off. Nothing. Pulled over. Parked. Turned car off and on. Tried switch. Nothing. When i start car and try the wipers i can hear power to the system but no action from motor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499820January 2, 2023
POWER TRAIN
Low oil pressure light came on, all the oil had leaked out and the warning advised to turn engine off immediately. Issue is I could have gotten into an accident, as the vehicle could have locked up and shut off, why is this not recalled it is dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499838January 2, 2023
STRUCTURE:BODY
The paint on my truck is defective, it is bubbling and falling off on the drivers side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499489December 30, 2022
SERVICE BRAKES
The brake system is locking up different wheels because the module thinks traction has been lost. This caused my daughter to spin around and go off the road. The part is on back order through gm - I have tried to obtain one from other sources with no luck - all the parts places I spoke to have been waiting on these for months which tells me there is a lot of cars affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Equinox