Chevrolet Equinox Complaints (2013)

751 consumer complaints on file.

#11476771July 31, 2022
UNKNOWN OR OTHER
UNKNOWN. This particular make & model has an oil consumption recall & a recall on the piston rings due to the oil consumption. I have owned the vehicle since 2019 & have had issues with it every since it was purchased. It was taken to the dealership for idling & a rear knocking consistent noise & they could not find the issue & they were even aware that had recalls but could not find an issue or even offer to fix the recall issue. Now, the past year it has been consuming oil & it has completely stop operating & smokes like crazy. The check engine light is not even on & the car is feeling like it is overheating as well. Still, there are no warning or check engine lights on. The car is not giving any codes on a diagnostic meter. Last year the check engine light came on & all fluids were changed & air intake & valves were replaced as well. I have received both recall letters after purchase but was unsuccessful at getting anyone to locate or search for the recall issue. Our safety was compromised as the car just completely stopped going in traffic & could have caused someone else to hit it due to it stalling. I am not certain at what component has failed but the complete system is inoperable. UNKNOWN cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476716July 30, 2022
FUEL/PROPULSION SYSTEM, ENGINE
2013 Equinox Awd - Issue while driving and coming to a stop or low idle car stalls out while waiting to turn in intersection. Very scary car goes into limp mode after about 15 minutes of driving with engine light on. Have taken to dealer ship in 3/31/2022 code p0191 and p0172 vehicle runs rough. Dealer replaced fuel tank fuel pump and said fixed. Driving home 15 min issue happened again took back to dealer. Dealer ran many test and replaced many parts with no luck solving issue after having car in shop until 7/29/2022. Dealer said to get a new car they have no idea how to fix issue and not safe to drive when stalling in bust traffic. Dealer stated they called manufacture and they didn’t have a answer for fix to issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470668June 23, 2022
ENGINE
I purchased a 2013 Chevy Equinox in January of 2020. The engine is now burning an excessive amount of oil. After taking to the dealership, I was told by the Chevy service advisor that this is a common problem for these vehicles. I've researched this issue online, and I am far from being the only vehicle owner that this is happening to. General Motors is well aware of this problem with these engines, however, the company has not recalled these engines to fix the problem. The fact that there are hundreds of thousands of these engines out on American roads belching out toxic smoke into the environment is a concern that the EPA should be aware of. This article explains very clearly the problem and the lack of an appropriate response by General Motors. https://www.carcomplaints.com/news/2018/chevy-equinox-oil-consumption-lawsuit.shtml I believe that General Motors needs to do a full recall on these engines to replace the defective pistons that are allowing oil to leak into the combustion chamber and pollute the environment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470194June 21, 2022
ENGINE
Burns oils. Sometimes oil pan is dry after recently getting an oil change and before next oil change is needed. Bad pistons.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470075June 20, 2022
ELECTRICAL SYSTEM
My car caught fire 1 minute after it started smoking while I was driving it due to an electrical issue. I nearly died. The fire totaled my car. I had to pull over as fast as possible and nearly caught a nearby restaurant on fire. It was inspected by the fire department. There was no warning messages or symptoms.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11468014June 7, 2022
ENGINE
The contact owns a 2013 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle would hesitate upon the depression of the accelerator pedal with the check engine warning light illuminated. The contact had taken the vehicle to a dealer where they informed her that the secondary air injector pump needed to be replaced. Upon investigation, the contact discovered that the defect was related to a Technical Service Bulletin 18-NA-061. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464528May 13, 2022
ENGINE, UNKNOWN OR OTHER
Excessive oil loss. Must check oil every two day. Engine clicking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464238May 11, 2022
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
No prior symptoms or warning lights the transfer case in my equinox went upon further research tons of equinox’s and similar gm cars have had the same issue where a part inside the transfer case cause the case to crack and fluid to leak out if this happens when driving the car will become inoperable creating a safety hazard gm made a replacement transfer case without the issue but never issued a recall a quick look online and you will see a ton of consumer complaints related to this issue I do believe gm knew about it and instead of doing the right thing just made a replacement and left it at that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464080May 10, 2022
ENGINE
The engine locked up and has been confirmed by a mechanic. My teenage day was stuck in the heat for 5 hours because the engine locked up while she was at work. There were no warnings lights or anything prior to this occurrence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463784May 8, 2022
FUEL/PROPULSION SYSTEM
Fuel pump stopped working and caused the car to stall while moving at high speeds. Only has 120000 miles on it. Almost crashed into another car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462104April 25, 2022
UNKNOWN OR OTHER
I was driving on the highway and the stabilitrak light came on as well as the power steering, ABS, traction control light and engine light then my car literally slowed down and had no power. I was doing 60 mile an hour and it down shifted to almost 5 miles an hour, thank God there were no cars near nor behind me, it would have killed me and my daughter So now the service stabilitrak light is on / the check engine light is on / the power steering light and break light comes on and then goes off. The diagnostic read says – 1.)P0575 Cruise Control switch, 2.)P0700, 3.)U0101 - loss communication with transmission control module replace, 4.)Transmission input shaft speed sensor, 5.)Replace transmission electrical hydraulic control module, 6.)U0073 CAN bus Communication Is there a recall on this – this is very dangerous!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461922April 23, 2022
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I was driving on the highway and the stabilitrak light came on as well as the power steering, ABS, traction control light and engine light then my car literally slowed down and had no power. I was doing 60 mile an hour and it down shifted to almost 5 miles an hour
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459631April 5, 2022
ENGINE
I have had this vehicle a month and have had to put a total of 5 qts of oil in it from the excessive oil consumption and part of those miles I drove from Kansas City, Mo. to Carson City, Ca I had to use 2 qts of oil I never have had to put this much oil in a vehicle,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459294April 2, 2022
UNKNOWN OR OTHER
Engine light on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457578March 21, 2022
SERVICE BRAKES
The contact owns a 2013 Chevrolet Equinox. The contact stated that while driving at various speeds, the vehicle would suddenly brake and jerk. After the failure, the vehicle would drive and operate as needed. The contact experienced the failure approximately six times. The brake warning light was illuminated. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456708March 14, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Excessive oil consumption. 4 quarts plus oil used between oil changes. Reeders in Knoxville TN did part of recall but not all and made us pay for it. Work done on 4/9/2019. Oil consumption gets worse every oil change. GM should be forced to fix this issue due to emissions laws and cost factor at $7 a quart. No wonder current administration wants electric cars. Maybe GM should ve turned in to current administration for these excessive emissions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455983March 10, 2022
ELECTRICAL SYSTEM, POWER TRAIN, AIR BAGS
The contact owns a 2013 Chevrolet Equinox. The contact stated that upon starting the vehicle, the gear shifter failed to shift out of PARK and the key would not move, preventing the contact from turning off the vehicle. The contact also mentioned that the service air bag warning light was illuminated. The contact initially called the dealer where they informed him to tow the vehicle to the dealer location. The contact then called AAA where they were able to reset the gear box; the contact was then able to shift the vehicle into the DRIVE and drove to the dealer. The dealer diagnosed the failure with a defective gear box; the vehicle remained in the possession of the dealer while they awaited for the parts to repair the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 16V502000 (Electrical System, Power Train) however, the vehicle was not included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455581March 7, 2022
ENGINE, UNKNOWN OR OTHER
My 2013 Equinox has a plugged PCV system. Ironically, this is the same EXACT issue related to a Special Coverage Adjustment put out by Chevy. Special Coverage Adjustment 14882. My car falls into the timeframe of 10 years and under 120,000.00 to have this covered for free but they say my VIN wasn't included in this Special Adjustment. Because my part wasn't made a plant who decided to put out this bulletin, I am just screwed? Dealer had an Equinox in the shop at the same time as mine with the EXACT issue, his car was older than 2013 but his VIN was included. Clearly this is an issue and it isn't right to assume that maybe some parts were missed and can still have the issue even if they weren't made at a particular plant. I want an answer as to why they aren't willing to at least pay half when they are claiming some responsibility and just trying to tell me that my particular part has reached the end of it's life and nothing to do with the VIN's that are included in this adjustment. That is a poor excuse. I was dropping my daughter off at work when all this noise started happening and made it the couple blocks home. Now it has been sitting at the shop for 6 weeks while I have been trying to figure this out. Luckily my other daughter has a car I have been able to use for immediate needs but this is beyond ridiculous. This is a safety issue and something that is a problem with Chevy and no one wants to take ownership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452745February 18, 2022
UNKNOWN OR OTHER
2013 CHEVROLET EQUINOX. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE. THE CONSUMER STATED THE CATAYLTIC CONVERTOR FAILED WHILE BEING DRIVEN. THE VEHICLE HAPPENED TO FAIL ACROSS THE STREET FROM A REPAIR SHOP. THE VEHICLE WAS REPAIRED AT THE LOCAL SHOP. THE CONSUMER LATER WAS INFORMED OF A RECALL. THE MANUFACTURER DENIED REIMBURSING THE REPAIR COST DUE TO AFTERMARKET PARTS BEING USED FOR THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451859February 14, 2022
ENGINE
The contact owns a 2013 Chevrolet Equinox. The contact stated that during the cold weather months, the PCV valve would become clogged which caused oil to leak from the vehicle. The contact initially took the vehicle to an independent mechanic who notified them of a service bulletin that he linked to the failure and referred her to a dealer. The contact called the dealer who acknowledged the failure and informed her that the vehicle needed to be inspected and might be covered under warranty. The manufacturer was then notified of the failure and informed her that the vehicle would not be covered under warranty. The vehicle had yet to be repaired. The failure mileage was approximately 66,260.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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