Chevrolet Equinox Complaints (2024)

192 consumer complaints on file.

#11647799March 12, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Have had no heat in the car for several days. Today while driving on the freeway, vehicle has warning come up of "High Voltage Warning" and "Service Vehicle Soon." Dealership cannot get car in for another week and no loaner vehicles to any customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647525March 10, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Since my vehicle has a software update, my vehicle has had multiple instances of the AEB engaging in instances where it previously wouldn't have. The worst case was when I was in a parking lot turning into a space and the AEB went off when there was no reason for it to. This has also gone off while driving when slowing down at a light when they're was another vehicle in front but I was slowing down as normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646998March 7, 2025
VISIBILITY/WIPER
When driving in a direction that is nearly aligned with the sun, the reflection off the dashboard presents a hologram-like image onto the windshield which obstructs the drivers view. It looks like it’s caused by the textured pattern of the dashboard. My wife typically drives the car, and we’re just coming out of overcast days so this is the first time I’ve really noticed how bad it is.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646617March 5, 2025
UNKNOWN OR OTHER
When using the turn sign to turn right, it will overcompensate and after completing the turn, turn the left turn signal on. The vehicle is available for inspection. The dealership, on second trip for the issue, was able to duplicate the issue. They did change the turn signal stalk. It is still doing this same thing, however less. I have mentioned it the dealership that it is still occurring and they have opened a case with GM they state. It put the safety of me and others at risk because people behind me believe I am turning left all of a sudden, and I am not turning left. There were no warning messages that had or have appeared. I first reported this to the dealership in August of 2024. This has happened more than the date I put down below. It has happened 6 times since the repair was done approximately 2 months ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645409February 27, 2025
WHEELS, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
Tire blow and lost control hit the tree
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11644225February 21, 2025
ELECTRICAL SYSTEM
I was driving on the freeway and the dashboard went dark and then rebooted. I did not have a speedometer. I did not lose control of the car. It was frightening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642460February 13, 2025
FUEL/PROPULSION SYSTEM
I pulled in to traffic on busy road, car quit. I almost got hit. The Fuel Pump Control Module was replaced on warrantee but I understand this has been an ongoing problem. Car had 800 miles. My wife is now afraid to drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641808February 10, 2025
SERVICE BRAKES
Loss of Brakes needing a "factory reset" that I would know nothing about it being needed until happens. Happened second time!! Same thing loss brakes on highway. Lucky both times waiting for tow truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640200February 2, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
Front or rear sensors Slamming on breaks multi times called on star not able to get in for service sometimes car for would have many error message systems not available key not in car while driving - cameras not working while on atleast 25 calls to on star and 4 or 5 hours on hold with chevy ev department Because of this CAR was traded in financial loss was over $18,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639521January 29, 2025
FUEL/PROPULSION SYSTEM
Was fast charging. After 8 minutes car stop charging. Service vehicle light come on. And vehicle will not charge now. No regeneration either. Burning smell from vehicle. Dealer found code p1c34 Hybrid/EV Battery Pack Current Sensor - Temperature Sensor Circuit Low. Battery was replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638687January 27, 2025
VISIBILITY/WIPER
Glare on the windshield from the dash is a major problem in this vehicle. Upon searching for remedies, I've found dozens upon dozens (probably well over 100) of unique posts, videos and comments all regarding this issue. I just purchased this vehicle two days ago and I turned south on to a busy street earlier today and I could barely see and had to immediately pull off to a side street and find a way to cover the dash (I used my hoodie) to get home. This is dangerous. A guy even makes a mat for this problem: [XXX] But in my opinion, GM needs to fix this in a recall. A child could run out in one of these major blind spots and I'd never see them until it's too late. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638716January 27, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The Equinox EV has rear Automatic Emergency Braking. On multiple occasions while backing up the vehicle's AEB has activated by slamming on the parking brake. A check of the rear camera and sensor system shows the vehicle detected nothing. A visual check also shows nothing behind the vehicle that's outside the sensor system's field of view. When this happens it feels like you just backed into a wall - hard. Latest incident was this morning while backing into a spot in a parking garage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638790January 27, 2025
EXTERIOR LIGHTING
The headlamp wells fill up with snow rendering the headlamps useless. You then have to exit the vehicle, and clean them out. All while trying not to get hit by other vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637969January 23, 2025
EXTERIOR LIGHTING
When driving in winter, during a snowstorm, in the dark, the recessed headlights fill with snow. This makes the light dim because the LED lights don’t get hot and melt the snow. You have to pull over and clean them manually.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637588January 22, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636969January 19, 2025
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
While driving on the highway at approximately 60MPH, both display screens went completely blank. The A/C stopped working and radio speakers also stopped working. After about 30 seconds, the system had reset and came back on as if it was the start up sequence. I could not tell if it affected steering/braking since I was on a relatively straight road and light traffic but it was highly disconcerting that all speed/vehicle information went blank. If this had happened in denser traffic and the steering/brakes also affected, this could have caused a crash. As it was, I did not have any correlation to the current speed of the vehicle except for the previous reading. The onstar system shows no malfunctions, and there have not been any additional issues or warnings from the car before or since. The vehicle has not been looked at by manufacturer/dealership or any other entity.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636520January 17, 2025
BACK OVER PREVENTION: WARNINGS
When in reverse brakes will automatically activate alerting to a pedestrian when there isn't anything there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636524January 17, 2025
VISIBILITY/WIPER
When sun hits dashboard causing a glare from material of dashboard to make visibility an issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636329January 16, 2025
VISIBILITY/WIPER
My Chevrolet Equinox EV 2RS has glare on the front windshield due to design grille on the area below front windshield. So there is extreme glare depending on the direction of sunlight hitting that area. So I strongly feel this is a security issue for all drivers on the road and GM should alleviate this with a solution. Please advise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636101January 15, 2025
VISIBILITY/WIPER
Highly reflective interior glass makes using the side mirrors impossible in common sunny conditions. Unable to see cars and blind spot monitoring light. Incident occurred where I merged into car after straining to use mirror to ensure area was clear. Also, reflection from interior in certina condition make forward visibility dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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