Chevrolet Equinox Complaints (2015)

680 consumer complaints on file.

#11545976September 22, 2023
TIRES
The contact owns a 2015 Chevrolet Equinox equipped with Firestone Tires, Tire Line: Sure Drive All Season, Tire Size: 225/65/R17, DOT Numbers: 1K2EJYA6V0223 and 1K2EJYA6V0123. The contact stated while driving approximately 65 MPH, the TPMS warning light illuminated. The vehicle was steered to the side of the road where the contact observed that the passenger’s side rear tire was flat. The contact stated that Roadside Assistance plugged the rear passenger's side tire and noticed that the passenger’s side front tire was also flat. The tires were replacement tires. The dealer was not notified of the failure. The manufacturer was notified of the failure. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543651September 10, 2023
TIRES:TREAD/BELT
We bought 4 new tires size 225/65/R17 on 3/16/2021 mileage 72413. We noticed a vibration on our car and found the belt had separated. On 3/15/2023 we went and they replaced the tire. Mileage On 91816. 8/12/2023 another tire did the same thing and had to have it replaced. Mileage 95407. The other two tires went on 9/06/2023. Mileage 95926. total mileage on those tires 23513 and they were suppose to be good for 65,000 miles. The tires were bought from Tire Kingdom in Lake Wales, Florida. I do have all the receipts if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542443September 4, 2023
POWER TRAIN
Oil pressure relief valve blew.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537738August 10, 2023
BACK OVER PREVENTION
The contact owns a 2015 Chevrolet Equinox. The contact stated that while at the local car wash and reversing into a parking space, the back over prevention camera was inoperable and displayed a black screen. The contact stated that he dented the tailgate of the vehicle by striking a piece of metal. The vehicle was taken to the dealer, but it was not diagnosed or repaired. The contact also stated that the back over prevention failure had been recurring for approximately one year. The contact stated that the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534379July 25, 2023
ENGINE
Excessive oil consumption caused engine failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532358July 14, 2023
ENGINE
The contact owns a 2015 Chevrolet Equinox. The contact stated that the vehicle started jerking when the vehicle was started. The contact stated that an unknown warning light was illuminated. The vehicle was towed to the dealer and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530201July 3, 2023
SERVICE BRAKES, ENGINE, POWER TRAIN
Vehicle is stalling when stopping and starting to go. Service engine light came on had it it scanned, found it to be the camshaft position sensor. Called my local dealer as to find out if there is any recall on this, and they said that there is not. I believe there should be a recall on this part as is it is a safety issue, as stated the vehicle was stalling and you lose all power. When starting to pull out in traffic you will be left with no power as the engine stalls and you have to put the vehicle in neutral and restart it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529051June 27, 2023
VISIBILITY/WIPER
I was driving down the interstate during a rainstorm when my windshield wipers stopped working. It made it impossible to see. It continued to rain that whole week so I took my car into the shop immediately to get the windshield wipers looked at and had to get a rental car in the meantime since I could not drive without the windshield wipers with it raining in North Carolina the whole week. I also needed the rental car to get to work while the car was in the shop. I recieved a call from the Chevy dealership and they said there had been a recall on the a part related to the windshield wipers and that the issue with my wipers was due to that part failing. I have never recieved information from Chevy on the recall for the windshield wiper part. If I would have known I would have gotten it replaced to avoid the issues I have had to go through. Because I could not see when my windshield wipers failed it not only put me at risk but others on the road. It was very sudden and scary. The vehicle has been inspected and fixed by the manufacturer. There was no warning signs, it was very random. I was able to get the part fixed for free but the part had to be ordered by the chevy dealership and I had to have my rental car for two days. It was a very expensive fix, although the part was replaced, because I had to have the rental car. It was $388.54 for the rental car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524011May 26, 2023
ENGINE
Crankshaft Position – Exhaust Camshaft Position Not Plausible
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523058May 20, 2023
ENGINE, SUSPENSION
2015 Chevy Equinox DTC Error code P0411.SAI ports should be cleaned or replaced. Front sway bars malfunctioned and needs replaced.Please see if this is covered under warranty vehicle is only 8 years old only had it for 3 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522561May 17, 2023
POWER TRAIN
My vehicle started throwing an error with the stability track. This causes the whole car braking system to make my vehicle not go over 35 mph and vibrates the whole time. During this error, unable to turn on air conditioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522344May 16, 2023
AIR BAGS
The contact owns a 2015 Chevrolet Equinox. The contact stated that while driving at various speeds on a several occasion, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519057April 26, 2023
UNKNOWN OR OTHER, ENGINE, ELECTRICAL SYSTEM
My car runs hot (even with all of my fluids). If I drive "too far" (25-30 mins) driving over 55mph while it's hot outside, my check engine light comes on, all the gauges in my car start going back and forth. A couple different alarms will go off (Service All Wheel Drive System, Service StabiliTrak, Service Park Assist) . My engine revs and my car will start jerking. Sometimes my car won't even start back up right away. My car jerks going up hills. For close to two years my radio and back up camera stopped working, and out of nowhere it started working fine. My tires often lose air. My windshield wiper motor has gone out twice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518221April 21, 2023
ENGINE
The contact owns a 2015 Chevrolet Equinox. The contact stated while driving at various speeds, there was an abnormal sound coming from under the hood. The contact stated that the abnormal sound had become louder. The vehicle was taken to an independent mechanic, where it was diagnosed that the timing chain had failed and needed to be replaced. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517238April 15, 2023
AIR BAGS
Drivers seat back rest air bag randomly deployed when I was in park, in my driveway taking my seat belt. Bruised my arm/ side of body pretty good. I had no idea how that could happen however, I connected my scanner tool to the car and come to find out I had 7 air bag/srs codes. After that happened all of my seat belts locked up, and per the scanner, it says a few other air bags have deployed but they haven't. This happened a while ago, (wife's car) and I haven't had time to reach out about it. I still drive it just to work and back but I disconnected the srs module in fear of the air bags the scanner tool said deployed WILL deploy while I'm driving. No previous codes or air bag light were shown before that occurred along with no previous repairs or modifications at the time were done besides regular maintenence. Hasn't been inspected but the light is still on, they're hard codes that can't be cleared, and the deployed air bag/seat back cover is still present.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11516942April 13, 2023
ENGINE
Engine Burning Oil at 97,000 miles No warning light
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514477March 29, 2023
ENGINE
Took 2015 Equinox into Dealership due to call stalling - not dying. I made an appointment for a few days later. They gave a "fix", and said if it starts doing this again to bring it back in as this was their first guess at what it was. A couple months later it started stalling again. It was a Saturday, this time the stalling happened once and then died. I had it towed to the dealership and they said I had ran the car without oil. I had religiously had the oil changed and had never had low oil when I brought it in even for any oil change. The dealership quoted me $9,200 this time to "fix" it - by replacing the engine. The car has less than 90,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514324March 28, 2023
ENGINE
Burning oil
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513533March 24, 2023
ENGINE
1.What component or system failed or malfunctioned, and is it available for inspection upon request?exhaust system failed at the manifold cracked in half ,causing exhust gas to enter the car making it unsafe to drive with dangerouse leves of carbon monoxied ,and it is available for inspection , 2.How was your safety or the safety of others put at risk? Dangerouse levels of carbon monoxied entering the car causing head aches and drowzyness 3Has the problem been reproduced or confirmed by a dealer or independent service center? yes 4.Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes loud noise coming from engine and first noticed in January 2023
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512333March 17, 2023
VISIBILITY/WIPER
2015 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARD TO SAFTEY ISSUES WITH WINDSHIELD WIPERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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