Chevrolet Equinox Complaints (2011)

782 consumer complaints on file.

#11454869March 2, 2022
UNKNOWN OR OTHER
i was pulling out of a business in my town and the vehicle shut off several feet onto highway us 41 with traffic comeing both way towards me and i was stopped crossways and coasted into a vacant lot .i kept pushing the accelerator and it stated back up and stopped again ,then suddenly started and i made it home!i had it checked at my home by a licened mechanicand all codes read everything was w.orking as it should,no default error, i could have easily ben killed when it stopped,now what should i do?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453591February 23, 2022
ENGINE
Broke down on highway and had to coast off of highway causing a potential accident. Vehicle was purchased off private party. The vehicle shows no open recalls. According to GM service bulletin 15285D dated April 2017 GM acknowledges the issue with this engine. However, as the vehicle ages the problem only gets worse. After doing research, these defects are in many 2.4L ecotec engines, not just 2011 models. These defects will cause injury or death do to the sudden engine failure. In this case, oil got low and timing chain failed causing piston to brake cylinder head valves.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452588February 17, 2022
UNKNOWN OR OTHER
The back hatchback will not stay open and has caused some minor injuries on accessing objects in back of car..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451183February 9, 2022
ENGINE AND ENGINE COOLING:COOLING SYSTEM
The contact owns a 2011 Chevrolet Equinox. The contact stated that while the vehicle was parked outside of the dealership, the contact heard an abnormal ticking sound coming from under the front hood of the vehicle. The contact notified the dealer of the issue and was informed that the noise would go eventually cease after driving the vehicle for a while. The issue persisted and the vehicle was taken back to the dealer. The vehicle was inspected and the contact was informed that the timing chain and assembly needed to be replaced. The vehicle was repaired. The contact stated that a year later while driving at an undisclosed speed, the failure recurred and the vehicle shuddered and lost motive power. There was no warning light illuminated. The vehicle was first towed to the residence and then towed to the dealer to be diagnosed. The contact was informed that the failure was caused by excessive oil consumption related to the timing chain assembly repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450624February 5, 2022
VISIBILITY/WIPER
Driving on the highway while it was raining and I had my wipers on and all of a sudden they stopped working. Wipers aren’t moving at all but can hear the motor turning. Assuming it’s in the wiper trans/linkage assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449791February 1, 2022
ENGINE
The contact owns a 2011 Chevrolet Equinox. The contact stated that while her husband was driving 45 MPH, the vehicle lost motive power. Additionally, the instrument panel light, exterior headlights, and rear taillights were inoperable. The contact's cousin, an independent mechanic, diagnosed the vehicle with timing chain failure. The contact was informed that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 273,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443915December 15, 2021
STEERING
The contact owns a 2011 Chevrolet Equinox. The contact stated that while his wife was driving in a parking lot, the steering became difficult to turn. The driver was able to restart the vehicle and the steering wheel started to operate as designed. The contact was concerned about driving the vehicle. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated the failure was related to NHTSA Action Number: PE20009 (Steering). The failure mileage was approximately 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441424November 23, 2021
ENGINE
Has 103,000 miles and is using a lot of oil. Will stop running in the middle of traffic. Must turn off engine and restart. Sometimes this works and sometimes it doesn't. When restarted it will only run approximately 45 mph. Just purchased car one year ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440312November 13, 2021
UNKNOWN OR OTHER
Windshield wiper linkage motor/ transmission. Replaced once already. Stopped working again. Bushings are crap. Having to replace the whole thing for bad bushings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437945October 24, 2021
VEHICLE SPEED CONTROL
Transmission is slipping out of first gear to second, reverse Sticks, hard shifts from first gear to second gear to third gear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433455September 18, 2021
ENGINE
The suv would not go in to drive when you change gears it only, goes in reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429137August 14, 2021
ENGINE
has the bad problem of oil consumption now at 120k miles its want even run anymore
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425815July 21, 2021
STEERING, VEHICLE SPEED CONTROL, POWER TRAIN
My car was purchased used at a Chevrolet dealership. I noticed right away that the carjerks when I accelerate, it also stalls when trying to accelerate when making a turn which cam cause an accident. The vehicle revs and slowly moves and then takes off. Its a dragging motion when driving its very slow. The steering wheel locks when turning as if I need power steering fluid. This car is a hazard, waiting to happen. When starting it, it makes this loud humming noise. I just had it inspected and the mechanic said the car was fine, but driving it is a different story.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424572July 13, 2021
ENGINE
The contact owns a 2011 Chevrolet Equinox. The contact stated while checking the oil in the vehicle, he noticed that there was little to no oil on the dipstick. The contact stated that he changed the oil and that the vehicle was consuming an excessive amount of engine oil. There was no warning light illuminated. The vehicle was not taken to the local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424633July 13, 2021
STEERING
Once on a while the power steering locks for approximately 3 or 4 seconds and a light that’s looks like some pliers lights up. It probably be a issue with the power steering motor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419542June 3, 2021
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
The contact owns a 2011 Chevrolet Equinox. The contact stated that the vehicle had been diagnosed with excessive oil consumption by an independent mechanic. The contact stated that while driving at various speeds, the vehicle stalled without warning while depressing the accelerator pedal. The manufacturer was notified of the failure and informed him that the failure was a known issue however, the warranty on the vehicle had expired. The contact was then transferred to the NHTSA by the manufacturer. The vehicle was not repaired. The failure mileage was approximately 110,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417771May 19, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
The engine oil rings are faulty ,it's a manufacturer issue but lawsuits have been the only outcome .it also has many environmental hazards involved as well as public safety as this vehicle spews massive amounts of oil and gas and other nasty things out onto the road behind it from the exhaust.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416286May 12, 2021
AIR BAGS
THE SERVICE AIRBAG LIGHT CAME ONE YESTERDAY 05/11/2021 BUT THEN TURNED OFF. IT WILL ALERT WHEN I START THE CAR AND INTERMITTENTLY WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415392May 6, 2021
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
BOUGHT THE EQUINOX USED.SURE WISH I WOULD HAVE RESEARCHED BETTER. IT RAN DRY OF OIL. DASH READ 55% OIL LIFE AT THE TIME. CAR JUST CUT OFF ON ME AND AFTER DISCOVERING A DRY DIPSTICK AND REPLENISHING OIL, IT SOUNDED LIKE A BROKEN SEWING MACHINE, VERY LOUD RATTLING! CAR SHAKES SO BAD WHILE STOPPED AT TRAFFIC LIGHT, WE ARE SCARED IT IS JUST GOING TO DIE IN TRAFFIC.CAR WILL NOT IDLE TO WARM UP. IT CUTS OFF.AND ONCE I GET GOING, I ALMOST HAVE TO PUMP GAS PEDAL STEADILY TO KEEP IT RUNNING. HORRIBLE!!! AND MONEY DOWN THE DRAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413955April 26, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THE CAR ALWAYS NEEDED OIL, AND WE DID KNOW WHY TIL THE TIMING BELT WENT AND THE ENGINE HAD TO BE REPLACED AND IT COST US OVER 2850.00 THEN WE FOUND OUT GM PUT A BAD SPRAY OILER FOR THE TIMING BELT AS FOR THE GOING THROUGH SO MUCH OIL WE ARE UNSURE. I DID HEAR OF A LAWSUIT WE JUST WOULD LIKE OUR MONEY BACK FOR THE MOTOR REPLACEMENT IT'S A VERY BAD LEMON GM ON THE 2.4 LITER ENGINE THEY MADE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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