Chevrolet Equinox Complaints (2011)

782 consumer complaints on file.

#11490941October 26, 2022
ENGINE
The contact owns a 2011 Chevrolet Equinox. The contact stated that her vehicle was consuming an excessive amount of engine oil. The contact had taken the vehicle multiple times to an independent mechanic where the catalytic converter had been replaced but the failure persisted. The contact also stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal without warning. The contact had taken the vehicle to an independent mechanic and the dealer who informed her that the failure was related to a defective timing chain. The manufacturer was also notified of the failure and acknowledged the failure but stated there were no recalls on the vehicle. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489694October 18, 2022
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
Engine Check Light On took in for diagnostic and was told nothing was wrong just over heated. Taken in multiple times. Finally on February 10, 2022 a visual inspection of leak was done to find rear main seal blew out and leaking oil! At which point it was recommended replacing engine. Through a search on 2011 Chevrolet Equinox it was found to be a common problem for this model. Also mentioned was transmission issues with jerky or slippage in gears ⚙️ in Automatic/Manual transmissions combination types! Plus having trouble with speed control revving up, going up and down hills as concerning with gas pedal sticking!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487605October 3, 2022
ENGINE
The motor is extremely bad for consuming oil. I replace oil every 2500 miles, and usually have to put 1-2 quarts in between changes. I replaced the motor about 5 months ago because the timing chain slapped a hole in the motor. I am currently experiencing the same issue now. The catalytic converter has also been replaced twice (900 each time) and is once again bad. This vehicle is a lemon and should not be sold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482709September 3, 2022
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I purchased a 2011 Chevy Equinox LT from a used car dealer in April 2022 with 153,000 miles on it. The second day I had it the brake caliper completely fell off of my front passenger tire causing my wheels to lock. Couple days later I noticed that after an extended time of driving anything more than 10-15 minutes it. The RPMs would fluctuate sometimes dropping down to zero and the vehicle stalls. The excessive amount of oil used in this vehicle is ridiculous I literally got an oil change and a week later it said I was low but my oil notification on my Dash messages said oil life remaining 95% check engine light comes on and it's the p0042 for catalyst system not at threshold. This literally should be a class action lawsuit because this is ridiculous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482270August 31, 2022
AIR BAGS
The contact owns a 2011 Chevrolet Equinox. The contact stated was driving at approximately 35 MPH when another vehicle cut in front of the contact's vehicle and the contact crashed into the passenger's front side door. The contact stated that she was unable to depress the brakes and her vehicle began to climb the side of the other person's vehicle. The contact stated that the driver and passenger air bags and side air bags did not deploy. The contact stated that the vehicle disengaged from the other contact's vehicle and rolled off the roadway onto a grassy shoulder and stopped. The contact had lacerations and bruises on her neck, and neck vertebrae injuries. Also, she had bruises on both arms and wrists and lower back pain. The contact did not know what injuries the other driver suffered. The contact was taken to the ER by ambulance. The contact's vehicle was towed to her residence where the other driver's insurance adjuster inspected the contact's vehicle and declared it a total loss. The vehicle had not been repaired, however, the contact purchased the vehicle back from the other person's insurance provider. The manufacturer had been informed of the failure and had assigned an investigator to check the air bags. The failure mileage was approximately 89,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11478687August 10, 2022
SEATS
The contact owns a 2011 Chevrolet Equinox. The contact stated when entering the vehicle and sitting on the driver's seat, the seat dropped impairing the contact's access to visibility and ability to steer safely. The contact had not taken the vehicle to a local dealer or independent mechanic to have the vehicle diagnosed. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 14V447000 (Seats). The manufacturer had been informed of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467463June 4, 2022
ENGINE, POWER TRAIN
This model with this VIN# was not listed for a recall, however, it burns oil excessively. The oil gets changed to only have to add oil numerous times before the next oil change. It is absolutely absurd that I have to purchase oil by the gallon. The second problem is the A/C. The check engine light comes on at times when the A/C is on, stays on for days or a week or so, go off, comes back on, and the cycle continues to repeat itself. The mass airflow sensor, oxygen sensors(upstream and down-stream) spark plugs, have all been replaced many times thinking the replacement parts were defected. It appears all of this has to do with a vehicle that was not well built. This car has had a lot of things to go wrong to include the transmission which was no good, and it does not appear that much else about the vehicle is good. It has taken a lot to keep this vehicle running! General Motors, please recall this vehicle? I do not have photos of the oil problem, because I am checking it approximately every two weeks, and more often if I must travel a long distance. I add oil as needed. The situation with the air resulted from getting the check engine light read at an auto parts store, and it is unnerving that it is always the same thing. I want to allow my grandson to take this car to college in August, but there is some uncertainty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466278May 26, 2022
ENGINE
Was never informed of oil consumption issue. Consistently getting worse. Uses 1 quart every 1000 miles or less. No smoke, no leaking. No oil warning lights. No Check engine light. Was told by the dealer the recall has expired. Chevy said was due to oil consumption.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465562May 21, 2022
AIR BAGS
The airbag light stays on. It’s a known problem with this vehicle. Hundreds of owners online with complaints. I believe it has to do with faulty wiring under drivers seat. I’m scared the bag will intermittently inflate. GMC has to know about it. It’s happening on all the equinox vehicles. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464725May 15, 2022
VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN
stability control has come on the engine and it have reduce speed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462466April 27, 2022
ENGINE
While driving the vehicle, it stalled and the engine shut off in the middle of the road. After taking it into the respective vehicle's dealership, they came to find that the timing chain in the engine broke and the engine was no longer in running condition. I have two children under the age of 7 that were in the car that stalled in the middle of a busy road. I was able to make it into a median but if that had not been available we would have been left in a very dangerous situation. After looking into the issue, it is a known problem that the specific make and model of car has been experiencing, which the manufacturer GM had put an extended warranty on. The warranty is expired though and they are no longer willing to cover repair costs, even though it is a known problem that is ongoing. The check engine light was on for two weeks or so, but with this car, it usually would turn on when I needed to get the oil changed and would shut off after the change was made. That was my assumption was that the issue was this time as I would have no other reason to believe it wasn't the issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462349April 26, 2022
ENGINE, POWER TRAIN
Damages to my engine were caused solely as a direct result of excessive oil consumption caused by defective piston rings used by GM during manufacturing that caused piston ring wear. The repairs that are needed are the direct result of excessive oil consumption caused by defective piston ring wear causing time chain to stretch and break. I took very good care of my car and had the oil changed every 2,000 to 3,000 miles. I had the oil consumption test done at Thomas Chevrolet in Media, PA which proved my car was burning excessive oil which was supposed to be covered under multiple recalls from GM - SB 13-06-01-003F. I was told there was nothing wrong with my car and after driving only 2,605 miles, my engine failed. The guide broke off and was sheared into fragments, chain was roaming free, chain cut into top of valve cover, cracked formed in top of valve cover, oil was leaking out of hole, motor shavings all inside motor from internal parts, grinding was due to lack of lubrication from oil being lost, causing knocking noises. Dealer recommended engine replacement at a cost of $7,800. Also SB-10090101-2280-1 also concerns the oil consumption problem and timing chain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462209April 26, 2022
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
The contact owns a 2011 Chevrolet Equinox. The contact stated that while driving approximately 45 MPH during a rainstorm, the contact heard the driver's side windshield wiper making a snapping noise before with the windshield wiper ceased operation. The contact stated there was no warning light illuminated. The contact had driven the vehicle to the local dealer, where it was diagnosed that the windshield wiper transmission needed to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459419April 3, 2022
SEAT BELTS
The driver's side seat belt was released, evidently striking a hard object, and damaged so that it is not operable. The plastic on the closure was shattered and the spring is gone. I have been to the dealer, Chevy Exchange in Lake Bluff, IL., and was told by the service advisor, Rick Eggan, that it will cost over $400. to repair and replace the entire mechanism. Meanwhile, I cannot use the seat belt since I cannot release it once it is locked in place.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459055March 31, 2022
SUSPENSION, ELECTRICAL SYSTEM, SERVICE BRAKES
My brakes went to the floor going 55 then they got really hard to press almost wrecked had to get towed! Then after that the suspension felt really loose
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457715March 21, 2022
ENGINE
Excessive oil usage resulting in the need for a new engine. Car gave no warnings.. no engine light, no oil light, no issues previously starting up. Been looked at by the dealership and quoted $10k for a new engine. With only 150,000 miles, a 2 year old battery, a new water pump and alternator, and full synthetic regular oil changes; I do not believe there should be this significant engine damage to result in an engine replacement. I'm mostly upset that the car ran fine and then suddenly stopped with no warning and now there are such costly consequences that could not have been prevented if there are no signs of issues until it is at a point of no return. There is no oil leakage or any other fluid nor did the engine blow, smoke, or show any signs of failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457006March 16, 2022
ENGINE
Extreme oil usage. It is burning a little over one quart per 1,000 miles driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456419March 12, 2022
VISIBILITY/WIPER
The windshield wiper linkage disconnects when the windshield wipers are placed on the highest setting causing me to not be able to drive in the rain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455891March 9, 2022
ENGINE
The contact owns a 2011 Chevrolet Equinox. The contact stated that while her daughter was driving approximately 70 MPH, the “Low Oil Pressure - Stop Engine” warning was displayed as the vehicle decelerated to 20 MPH. The contact stated that her daughter stated that the vehicle failed to accelerate when the accelerator was depressed. The driver pulled over, turned off the vehicle and waited for a few minutes before restarting the vehicle. The vehicle was driven to a nearby parking lot. The vehicle was towed to an independent mechanic where the failure cause was diagnosed as excessive oil consumption. Additionally, the timing chain needed to be replaced. The contact stated that other engine parts also needed to be replaced. The unknown parts were replaced however, the failure continued. The vehicle was still at the independent mechanic waiting to be repaired. The contact stated that the failure first started three years ago. The vehicle was taken to the dealer where the failure was diagnosed as engine sludge and that the engine needed to be replaced. The engine was not replaced due to the cost. The manufacturer was contacted and a case was opened. The contact stated that the case was denied. The approximate failure was 115,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455796March 9, 2022
ENGINE
Was never informed of oil consumption issue. Consistently getting worse. Uses 1 quart every 1000 miles. No smoke, no leaking. No oil warning lights. Check engine light. Catalytic converter codes. Replaced under warranty. Chevy said was due to oil consumption.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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