Chevrolet Equinox Complaints (2009)

94 consumer complaints on file.

#10632066September 10, 2014
POWER TRAIN
ON GOING ISSUE WITH TRACTION CONTROL/STABILITRAK SYSTEM. INTERMITTENTLY A WARNING WILL COME UP ON DASH STATING . . . TRACTION CONTROL OFF - SERVICE STABILITRAK. MOST TIMES, ONCE YOU SHUT THE ENGINE OFF AND THEN START IT BACK UP THE WARNING WILL GO AWAY. RECENTLY THE WARNING HAS REMAINED ON DASH AND NEITHER THE TRACTION CONTROL OR ANTI-LOCK BRAKES HAVE FUNCTIONED. TWO MONTHS AGO THE EGR VALVE WAS REPLACED. OVER A YEAR AGO THE WIRING HARNESS TO THE EGR VALVE WAS REPLACED. NOW THE STUPID THING IS ACTING UP AGAIN AND HEADED TO THE SHOP FOR ABOUT THE TWELFTH TIME FOR THIS ONE ISSUE. THIS HAS GOT TO BE ONE OF THE UNSAFEST AND SCARY VEHICLES I HAVE EVER DRIVEN. NEVER KNOW WHEN YOUR ANTI-LOCK BRAKES AND TRACTION CONTROL WILL STOP WORKING OR IF YOUR GOING TO LOOSE ENGINE POWER AT A CRITICAL TIME WHEN DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628776August 27, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET EQUINOX. THE CONTACT STATED INTERMITTENTLY WAS UNABLE TO PULL THE KEY OUT OF THE IGNITION. THE CONTACT MENTIONED INTERMITTENTLY THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627277August 21, 2014
ELECTRICAL SYSTEM
DRIVER SIDE DOOR AND DRIVER SIDE WINDOW STOPPED OPERATING AT THE SAME TIME. MECHANIC ADVISED THE WIRING HARNESS INSIDE THE DOOR HAD BRITTLE WIRES AND THE DOOR HARNESS NEEDED TO BE REPLACED. MECHANIC SHOWED ME THE PART; TWO BROKEN WIRES AND FOUR OTHER BADLY FRAYED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620819August 8, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
STABILITY TRACTION CONTROL LIGHT CAME ON WITH OTHER WARNING LIGHTS (CAN'T REMEMBER SPECIFICALLY WHAT THEY SAID) AS I WAS DRIVING 40 MPH. CAR SLOWED DOWN TO ABOUT 20 AND WOULD NOT GO ANY FURTHER. FORTUNATELY I WAS ABLE TO GET IT TO THE DEALERSHIP AND IT WAS REPAIRED. SINCE THEN, I'VE HAD NOTHING BUT TROUBLES. THE WARNING LIGHT FOR THE SAME WILL COME ON PERIODICALLY BUT ONLY AS I START THE CAR .. MAYBE 1X EVERY 3 MONTHS WITHOUT ANY OTHER PROBLEMS. THE ELECTRICAL IN THE CAR IS [XXX]. MY AUTOMATIC DRIVER SIDE WINDOW WILL NOT FUNCTION AT ALL. THE REAR WIPER NO LONGER WORKS. SOUND ON THE DRIVER SIDE NO LONGER WORKS. ELECTRIC DOOR LOCK NO LONGER WORKS ON DRIVER SIDE I HAVE TO MANUALLY LOCK THAT DOOR. I'VE HAD MY CAR BROKEN INTO BECAUSE IT APPEARED UNLOCKED. FORTUNATELY THE ALARM SYSTEM STILL WORKED. EVERY ONCE IN A WHILE THERE IS A STRONG SMELL OF BURNING ELECTRIC. THE SMELL IS OBVIOUS ON THE INSIDE OF THE VEHICLE AS WELL AS UNDER THE HOOD. I'M WORRIED THE CAR WILL CATCH ON FIRE AND MY DOOR LOCKS WILL NOT FUNCTION AND SOMEONE WILL BE KILLED. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619271August 6, 2014
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2009 CHEVROLET EQUINOX. WHILE DRIVING 55 MPH, THE DRIVER SIDE HEADLIGHT DIMMED DUE TO MOISTURE IN THE LIGHT FIXTURE. THE DEALER RECOMMENDED THAT THE DRIVER SIDE HEADLIGHT BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596317June 5, 2014
ELECTRICAL SYSTEM
THE DRIVER SIDE POWER WINDOW STOPPED FUNCTIONING. WAS UNABLE TO OPEN THE WINDOW WITH THE CONTROL. IT WAS DISCOVERED THAT IF THE DOOR WAS OPENED THE CONTROL FUNCTIONED. I TOOK THIS VEHICLE TO THE BLAISE ALEXANDER DEALERSHIP IN MUNCY, PA FOR REPAIRS. I WAS TOLD THAT THE WIRE THAT CONTROLLED THIS FUNCTION WAS "CRIMPED" AND NEEDED TO BE REPAIRED. I WAS ALSO TOLD THAT THE OTHER WIRES (6 IN ALL) WERE GOING TO FAIL EVENTUALLY. AFTER SEARCHING THE WEB FOR LIKE PROBLEMS I DETERMINED THAT THIS IS NOT AN ISOLATED INCIDENT. MY CONCERNS ARE IF THIS WIRING FAILS AND THE WINDOW DOESN'T OPEN OR THE POWER DOOR LOCK DOESN'T FUNCTION IN CASE OF AN ACCIDENT THE DRIVERS ABILITY TO ESCAPE THE VEHICLE WILL BE COMPROMISED. IF THE SHOULD OCCUR AND THERE IS A FIRE OR OTHER ISSUE IT COULD RESULT IN INJURY OR MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594805May 29, 2014
FUEL/PROPULSION SYSTEM
WENT TO GET GASOLINE PUT $40.00 IN TANK STARTED UP CAR THE ENGINE LIGHT CAME ON AND THE FUEL GAUGE SHOWED EMPTY (DID NOT MOVE) WENT DIRECTLY TO MY MECHANIC HE CHECKED IT OUT AND STATED IT WAS A FUEL SENSOR IN THE FUEL TANK.....COST FOR THIS IS AT LEAST $400.00 OR MORE TO FIX MY ENGINE LIGHT REMAINS ON AND I HAVE TO CHECK MY MILEAGE RIGHT NOW TO MAKE SURE I FILL UP WITH GAS SINCE THE GAGE NO LONGER WORKS I CAN NOT AFFORD THIS TO HAPPEN THIS CAR IS A 2009 I TAKE VERY GOOD CARE OF IT AND DID NOT EXPECT SUCH AN EXPENSE SO SOON!!!!! IS THERE ANY TYPE OF RECALL ON THIS PROBLEM ON THE 2009 CHEVROLET EQUINOX STILL PAYING ON THIS AND I AM NOT VERY HAPPY RIGHT NOW!!! PLEASE LET ME KNOW IF THERE IS ANYTHING TO CORRECT THIS PROBLEM OTHER THAN TAKING THIS OUT OF MY POCKET THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588632May 15, 2014
ELECTRICAL SYSTEM
WE HAVE HAD A PROBLEM WITH THE KEY GETTING STUCK IN THE IGNITION FOR SOME TIME NOW. SOME TIMES IT TAKES SEVERAL MINUTES OF WORKING WITH IT BEFORE IT WILL COME OUT. I HAVE TAKEN IT BACK TO SUPERIOR CHEVROLET OF SILOAM SPRINGS TWO TIMES AND HAVE SPENT A TOTAL OF $720.72 AND IT'S STILL NOT FIXED. THEY TOLD ME THEY HAD SOMETHING ELSE TO TRY BUT IT WOULD COST AN ADDITIONAL $200 TO $300 DOLLARS AND IT STILL MIGHT NOT BE FIX. AFTER CHARGING ME THIS MUCH FOR WHAT SHOULD BE A SIMPLE FIX THEY SHOULD MAKE SURE IT REPAIRED ON THEIR OWN TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585454April 29, 2014
AIR BAGS
AIR BAG PASSENGER LIGHT ALWAYS FLASHES "PASSENGER AIRBAG OFF" EVEN WHEN AN ADULT SITS ON THE PASSENGER SEAT. DEALER SAID THIS COMPUTER MODULE PROBLEM IS NOT COVERED UNDER RECENT RECALLS OR WARRANTY AND THAT CHARGE WILL BE ABOUT $1000.00. I THINK THAT THIS SHOULD BE COVERED BY GENERAL MOTORS. AIR BAG HAS NEVER DEPLOYED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573776March 20, 2014
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, ENGINE
UPON MAKING A LEFT TURN FROM HIGHWAY INTO PARKING LOT, APPROXIMATE SPEED 15-20MPH, THE STABILITRAK ILLUMINATED, THEN THE MESSAGE POWER HAS BEEN REDUCED, WHICH WAS WHAT WAS HAPPENING AND THE CHECK ENGINE LIGHT ILLUMINATED. GOT VEHICLE PARKED AND SHUT ENGINE OFF. LET VEHICLE REST FOR 30 MINUTES. STARTED VEHICLE, AFTER NORMAL DASHBOARD SEQUENCE, CHECK ENGINE LIGHT REMAINED ON, STABILITRAK LIGHT CAME ON BRIEFLY. WAS ABLE TO DRIVE VEHICLE WITH SOME REDUCED HANDLING, ENGINE LIGHT REMAINED ON. AFTER VEHICLE SAT FOR 2 DAYS, WENT BACK OUT TO TAKE TO DEALER, HOWEVER, CHECK ENGINE LIGHT WENT OFF, NO STABILITRAK MESSAGE LIT UP. VEHICLE HAS PERFORMED WELL FOR PAST 2 WEEKS, WITH SOME MINOR HESITATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573237March 18, 2014
ENGINE
CAR HESITATED, SLOWED DOWN, THEN LOST POWER. THE WARNING LIGHTS WERE STABILITRACK OFF, TRACTION CONTROL OFF, REDUCED ENGINE POWER. CAR IS NOW WITH THE DEALERSHIP & WAS TOLD THAT THE THROTTLE BODY WILL HAVE TO BE ORDERED AS THIS IS A RARE OCCURRENCE BUT WHEN I LOOKED ON INTERNET, IT SEEMS THIS IS A PROBLEM THAT HAS BEEN REPORTED MANY TIMES. INCIDENT WAS SCARY DUE TO TRAVELING ON HIGHWAY AT 60 MPH AND FOR NO REASON CAR JUST BEGINS TO LOSE POWER. SO NOW I AM WAITING ON THROTTLE BODY TO BE REPLACED. THIS IS NOT A CHEAP FIX FOR THE VEHICLE. SAW ON INTERNET THAT THERE IS A RECALL FOR THIS SPECIFIC PROBLEM BUT WHEN I TALKED WITH DEALERSHIP THEY STATE THAT THIS GM RECALL IS ONLY FOR V8 ENGINES NOT FOR THE V6 EQUINOX. GM KNOWS THERE IS A PROBLEM, THEY NEED TO STEP UP TO THE PLATE & COVER THE EQUINOX ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572633March 16, 2014
AIR BAGS
I HAD PASSED OUT WHILE DRIVING TO WORK DUE TO LOW BLOOD SUGAR. THE FRONT OF MY VEHICLE CRASHED INTO A STRUCTURE AT APPROXIMATELY 55/60 MPH. NONE OF MY AIRBAGS EVER DEPLOYED. I WAS TRANSPORTED TO THE HOSPITAL. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10572689March 16, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
CAR HESITATED, SLOWED DOWN, LOST POWER. WARNING LIGHTS INCLUDED STABILITRAK OFF, TRACTION CONTROL OFF, AND REDUCED ENGINE POWER. REPAIR WAS TO CLEAN THROTTLE BODY. JAN OF 2014, (83,000 MILES) SAME PROBLEM OCCURRED, AND THROTTLE BODY CLEANED AT DEALER AFTER DIAGNOSTICS. MARCH 1, 2014 (85000 MILES) WHILE ON INTERSTATE 80 SAME WARNINGS CAME ON BUT I LOST ALL ENGINE POWER ALTHOUGH THE CAR WAS IN GEAR AND THE CAR RPMS WOULD GO UP WITH PRESSING THE GAS PETAL, AND SEMI ALMOST HIT ME FROM BEHIND. CAR WAS BROUGHT TO SHOULDER, STOPPED TURNED OFF AND RESET WITH RESTARTING THE ENGINE.. I LEFT THE INTERSTATE AND MADE A LEFT TURN, THE CAR SPUTTERED AND HESITATED, AND ONCOMING TRAFFIC ALMOST HIT ME. REDUCED ENGINE POWER WARNING THEN CAME ON ALONG WITH STABILTRAK AND TRACTION CONTROL OFF MESSAGES. ON THE WAY TO THE DEALER IT OCCURRED SEVERAL TIMES. AND I HAD TO RESTART THE CAR AFTER TURNING IT OFF. THE DEALER STATED THAT THE THROTTLE BODY HAD TO BE REPLACED. THEY HAD A 1 MONTH WAIT TIME FOR THE PART? WHEN I BROUGHT THE CAR IN JANUARY, THE CARS AHEAD AND BEHIND ME HAD THE SAME PROBLEM. A LADY AT THE SERVICE COUNTER ALSO HAD THE SAME PROBLEM. IT IS NOT A COINCIDENCE THAT 4 OF US AT THE SAME TIME HAD THAT PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563252February 6, 2014
STEERING
WHEN TRYING TO TURN OFF THE CAR, THE KEY GETS STUCK IN THE AUXILIARY POSITION. CHEVY HAS MADE A BYPASS SWITCH UNDER THE STEERING WHEEL TO RELEASE THE KEY AS THIS IS A KNOWN PROBLEM WHICH IS COMMON WITH THE COBALT, HHR & EQUINOX. IT IS DOCUMENTED ON THE CHEVY FORUM WEBSITE. I AM AT DEALERSHIP NOW TO GET THIS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561164January 23, 2014
VEHICLE SPEED CONTROL, ENGINE
THE THROTTLE BODY WENT BAD IN MY CAR FOR THE 2ND TIME IN 3 YEARS. I HAD THE THROTTLE BODY REPLACED IN JANUARY OF 2011, AFTER ONLY OWNING THE CAR A MONTH. IT NOW NEEDS REPLACED AGAIN TODAY IN JANUARY OF 2014. I PRESS THE GAS PEDDLE AND CAR DOESN'T GO ANYWHERE, THEN ALL OF THE SUDDEN IT WILL TAKE OFF AND RUNS AS IF THE ENGINE IS BEING PUSHED AND PULLED. IT ALSO STALLED OUT ON ME ONCE WHILE DRIVING IT. THIS IS A SAFETY HAZARD WHEN SITTING IN THE MIDDLE OF AN INTERSECTION TO MAKE A LEFT TURN AND THE CAR WILL NOT GO FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560377January 17, 2014
POWER TRAIN, ENGINE
I WAS DRIVING AT A SPEED OF 40 MPH WHEN I SLOWED TO MAKE A RIGHT TURN. THE STABILITRAK NOTIFICATION STATED THAT IT WAS "OFF TRAK" AND TO SERVICE "TRACTION CONTROL" AND THAT "ENGINE SPEED IS REDUCED". I COULD DRIVE NO FASTER THAN 5 MPH. I PULLED OVER AND TURNED MY CAR OFF FOR A FEW MINUTES. WHEN I STARTED IT BACK UP THE SPEED WAS NORMAL AGAIN BUT THE ENGINE LIGHT REMAINED LIT AND SOLID. THIS IS THE SECOND TIME IN 2 YEARS THAT THIS PROBLEM HAS OCCURRED. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE BRAND NEW CONCERNING THE FIRST INCIDENT ABOUT 18 MONTHS AFTER PURCHASE. I WAS TOLD THAT I HAD A BAD THROTTLE BODY. THE PART WAS SUPPOSEDLY REPLACED BUT I WAS NOT GIVEN THE BAD PART SO I AM NOT SURE THAT THE WORK WAS ACTUALLY DONE SINCE THERE WAS A DEBATE ABOUT WHO WAS GOING TO PAY FOR THE SERVICE. NOW, THE SAME PROBLEM IS HAPPENING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559850January 14, 2014
SERVICE BRAKES
I WAS PARKED IN MY GARAGE AND STARTED MY EQUINOX, AS A PUT MY FOOT ON THE BRAKE TO PUT IN REVERSE THE STABILITRAK LIGHT CAME ON A COUPLE OF MINUTES LATER THE PARKING BRAKE LIGHT CAME ON, NOT IT'S ON ALL THE TIME AND IT HAS A MESSAGE TO CHECK THE STABILITRAK AND BRAKE SYSTEM. I WENT ONLINE TO CHECK IF I COULD FIND A SOLUTION TO IT AND FOUND NUMEROUS CASES ON GM MODELS. THERE'S GOTTA BE A RECALL FOR THIS!! I DON'T WANT TO BE DRIVING AND MY BRAKES GO OUT ON ME, I HAVE A TODDLER IN THE CAR WITH ME ALL THE TIME!! HERE ARE A FEW OF THE FORUMS I FOUND WITH SIMILAR PROBLEMS. [XXX] *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554255December 1, 2013
WHEELS, TIRES
ON THANKSGIVING MORNING IN PREPARATION FOR A THREE HOUR DRIVE I BEGAN TO PUT AIR IN THE RIGHT REAR TIRE OF MY CHEVY EQUINOX BECAUSE THE PRESSURE SENSOR WAS SHOWING IT A FEW POUNDS LOWER THAN THE OTHER TIRES. WHEN I REMOVED THE FILL HOSE, THE ALUMINUM (CAST I THINK) VALVE STEM END BROKE OFF WITH THE VALVE MECHANISM ITSELF AND THE TIRE RAPIDLY DEFLATED. NO UNUSUAL FORCE WAS APPLIED TO THE VALVE WITH THE PORTABLE AIR PUMP I HAVE USED NUMEROUS TIMES ON THIS AND OTHER CAR TIRES. THERE WAS NO ACCIDENT BECAUSE THE VALVE FAILED WHILE THE CAR WAS IN MY DRIVEWAY (SOMETHING ELSE TO BE THANKFUL FOR THAT DAY!). I JUST READ WHERE A SIMILAR VEHICLE (FORD ESCAPE I BELIEVE) EXPERIENCED A VALVE STEM FAILURE THAT APPARENTLY CONTRIBUTED TO A ROLL OVER AND FATALITY. ALTHOUGH A RUBBER VALVE STEM CRACKED IN THE FORD CASE, THE RAPID DEFLATION WOULD BE THE SAME IN MY CASE HAD I BEEN DRIVING - AND THE POTENTIAL DRASTIC RESULTS COULD HAVE BEEN THE SAME. I HAD THE VALVE REPLACED FOR $156.00. ALTHOUGH I PREFERRED TO REPLACE IT WITH A RUBBER ONE, I WAS TOLD THE STATE OF RHODE ISLAND INSPECTION WOULD FAIL SINCE THE ABSENCE OF THE REMOTE SENSOR WOULD CAUSE A DASH-BOARD WARNING LIGHT. THE TECHNICIAN SAID THE VALVE CRACKED DUE TO CORROSION - IN A FOUR YEAR OLD CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552427November 15, 2013
ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET EQUINOX. THE CONTACT STATED THAT ABNORMAL FUMES WERE ENTERING THE VEHICLE CABIN, WHICH WAS CAUSING THE DRIVER AND ANY PASSENGER TO BECOME DROWSY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND REPAIR WHERE THE EGR VALVE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10521507June 24, 2013
WHEELS, TIRES
TL* THE CONTACT OWNS A 2009 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE TIRE PRESSURE MONITORING LIGHT ILLUMINATED. THE PASSENGER'S SIDE REAR TIRE HAD BECOME FLAT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE REAR TIRE VALVE STEMS AND MONITORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,779 AND THE CURRENT MILEAGE WAS 43,1216. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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