Chevrolet Equinox Complaints (2010)

784 consumer complaints on file.

#10340959July 1, 2010
FUEL SYSTEM, GASOLINE
ENGINE SERVICE LIGHT CAME ON. STOPPED TO CHECK THE SYSTEM AND THE CAR WOULD NOT START. TOWED IT TO NEARBY GM DEALER. DIAGNOSED AS A FUEL PRESSURE MODULE FAILURE. DEALER ORDERED THE PART AND WILL INSTALL IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340749June 30, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING 35 MPH ON A SUNNY DAY THE CONTACT STATED THE INSTRUMENT PANEL STORAGE LOCK DISTORTED HIS VISION WHILE DRIVING. HE STATED THAT THE SUN REFLECTS ON THE CHROME LOCK AND IMPAIRS HIS VISION. THE CONTACT STATED HE SPOKE WITH THE DEALER AND THE MANUFACTURER AND THEY SAID THERE WAS NOTHING THEY COULD DO. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 11,204.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334592June 4, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX EQUIPPED WITH ONSTAR REMOTE DIAGNOSTIC SYSTEM CAPABILITY. WHILE DRIVING 45 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE DASHBOARD. ONSTAR WAS CONTACTED AND PERFORMED A DIAGNOSTIC. THEY ADVISED THAT THE AIR BAG WAS NOT FUNCTIONING. THE DEALER REPAIRED AND RE-ROUTED THE SIDE IMPACT WIRES UNDER THE DRIVER'S SEAT. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER CLEARED THE FAILURE CODES AND ADVISED THE FAILURE WAS INTERMITTENT AND THEY COULD NOT PROVIDE A REMEDY TO CORRECT IT. THERE WERE NO FURTHER REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 13,376 AND THE CURRENT MILEAGE WAS 13,739.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330080May 12, 2010
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING AT 35 MPH, THE STABILITY TRACK WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THERE WAS AN ABNORMAL JERK SENSATION. THE CONTACT SHUT OFF THE ENGINE AND WHEN RESTARTING, THE WARNING LIGHT WAS NO LONGER ILLUMINATED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 6,480.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328826May 4, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN SHE SHIFTED FROM SECOND TO THIRD GEAR. SHE NOTICED THE PROBLEM SINCE THE VEHICLE WAS PURCHASED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND STATED THAT IT WAS NORMAL. THE CONTACT FELT THAT THE PROBLEM WAS A SAFETY HAZARD BECAUSE THE VEHICLE HESITATED IN HEAVY TRAFFIC AND ALMOST CAUSED SEVERAL ACCIDENTS. THE FAILURE MILEAGE WAS 12. THE CURRENT MILEAGE WAS APPROXIMATELY 3,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327809April 27, 2010
ENGINE AND ENGINE COOLING
2010 EQUINOX 4000 MILES. WHEN DRIVING A LOUD SQUEALING NOISE COMES FROM ENGINE. TOOK IT TO DEALER AND THEY REPLACED THE SERP BELT THE FIRST TIME. STILL SQUEALING AND TOOK IT BACK THE NEXT WEEK WHERE THEY STATE IT WAS THE PWER STEERING GEAR. REPLACED THE POWER STEERING GEAR AND CAR STILL MAKES THE SAME NOISE. ON MY THIRD ATTEMPT TO REPLACE A RANDOM ENGINE PART PICKED OUT BY WHATEVER MACHINING IS FREE FOR THE DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326818April 21, 2010
SUSPENSION:FRONT, SUSPENSION:REAR
WHILE MY VEHICLE IS MOVING/DRIVING I HEAR A LOUD CLUNKING NOISE FROM THE BOTTOM OF THE CAR..I THINK IT'S THE FRONT OR REAR SUSPENSION LEAF SPRING AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323815April 5, 2010
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
BOUGHT A 2010 CHEVY EQUINOX ON OCT. 31ST..HAVE HAD IT 5 MONTHS AND HAS 5,500 MILES ON THE MOTOR IS MAKING A SEVERE OR REALLY LOUD TICKING NOISE. TOOK IT TO 2 CHEVY DEALERS AND THEY TELL ME THIS IS NORMAL BUT WHEN YOU START ONE UP ON THE LOT IT MAKES NO WHERE NEAR THE NOISE MINE DOES. THEY TELL ME IT IS NORMAL FOR THIS KIND OF FUEL INJECTORS AND REFUSE TO FIX IT. WAS NOT LOUD AT ALL WHEN WE PURCHASED THE VEHICLE NOW IT JUST KEEPS GETTING LOUDER. IT REALLY IS A SHAME WHEN WE PULL UP NEXT TO AN OLDER CAR AND IT IS QUIETER THAN OUR BRAND NEW ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320317March 16, 2010
ENGINE AND ENGINE COOLING:ENGINE
ROUGH IDLE DURING COLD START OF MY 2010 CHEVY EQUINOX 2.4L 4 CYLINDER ENGINE ENGINE IDLES ROUGH AND MISSES UNTIL IT WARMS UP WHEN IT GETS BELOW 40 DEGREES TOOK CAR TO DEALER AT 2,000 MILES IN NOVEMBER, THEY SAID EVERYTHING WAS FINE AND TO SPECIFICATIONS. SAID THEY WOULD KEEP A EYE OUT FOR SERVICE BULLETINS ON COLD STARTING, NEVER HEARD FROM THEM. CAR CONTINUE TO RUN ROUGH ON COLD START. FOUND ON MY OWN A GM SERVICE BULLETIN IN DEC. #P00010 ON COLD START REQUIRE CALIBRATION OF ENGINE. CALLED DEALER TOLD THEM WHERE TO FIND SERVICE BULLETIN THEY FOUND IT AND THEN TOOK THE CAR IN . SAME PROBLEM STILL EXISTS EVEN AFTER TWO SERVICE VISITS. THE DEALER SAYS "THEY WILL KEEP THEIR EYE OUT FOR ANOTHER SERVICE BULLETIN ON THE COLD WEATHER STARTING" AS EVERYTHING IS UP TO SPECIFICATIONS ON THE CAR. THE CAR STILL RUNS ROUGH AND MISSES UNTIL IT WARMS UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319530March 14, 2010
STEERING
I OWN A 2010 EQUINOX AND WHEN DRIVING IN A STRAIGHT PATH FOR A PERIOD OF TIME THE STEERING WHEEL BINDS UP/STICKS AND I HAVE TO TUG ON THE STEERING WHEEL TO FREE IT. DEALER CANNOT DUPLICATE IT BUT AM FEARFUL OF A SUDDEN FAILURE AT HIGH SPEED WHILE CHANGING LANES, ETC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319531March 14, 2010
AIR BAGS:FRONTAL
I BOUGHT A 2010 CHEVY EQUINOX IN NOV 2009. WHENEVER A PASSENGER RIDES WITH ME USING A LAPTOP THE PASSENGER-SIDE AIRBAG LIGHT GOES "OFF" AND THE DASHBOARD COMPUTER DISPLAY SAYS "SERVICE PASSENGER AIRBAG." IT'S CONSISTENT AND VERY MUCH A SAFETY ISSUE SINCE THE PASSENGER AIRBAG WOULD NOT DEPLOY IN AN ACCIDENT WHILE USING THE LAPTOP. WE DO A LOT OF LONG-DISTANT DRIVING AND LAPTOP USE IS A BUSINESS NECESSITY. THE CHEVY SAFETY FOLK SAID, "DON'T USE A LAPTOP" - A VERY UNSATISFACTORY RESPONSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316403March 3, 2010
LATCHES/LOCKS/LINKAGES
MY 2010 CHEVROLET EQUINOX HAS AN AUTOMATIC DOOR LOCK FEATURE WHICH AUTOMATICALLY LOCKS ALL DOORS WHEN THE VEHICLE IS PLACED INTO GEAR. MY CONCERN IS THAT IF BY ACCIDENT, HIGH WATER, OR SOME OTHER CIRCUMSTANCE, THE POWER LOCKS AND WINDOWS BECOME INOPERATIVE AS A RESULT OF ELECTRONIC FAILURE, AND OCCUPANTS BECOME TRAPPED IN THE VEHICLE. THE DOOR LOCK POST CANNOT BE GRASPED WHEN IN LOCKED POSITION. THE DEALER INFORMS ME THIS FEATURE CANNOT BE TURNED OFF. THERE HAS BEEN NO INCIDENT. I HAVE TO FILL IN THE INCIDENT DATE IN ORDER TO FILE THE COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313970February 24, 2010
ELECTRICAL SYSTEM
I HAVE A 2010 EQUINOX LTZ WITH ABOUT 11,000 MILES ON IT. IT WAS RECENTLY IN FOR REPLACEMENT OF THE PART THAT OPERATES THE RADIO AND HEAT/AIR CONTROLS (THERE IS A RECALL ON THIS). I HAVE RECENTLY DISCOVERED THAT IF YOU HOLD DOWN THE UNLOCK BUTTON ON THE REMOTE THAT ALL FOUR WINDOWS WILL ROLL DOWN AND THE CAR WILL BE UNLOCKED. THERE IS NO DOCUMENTATION ON THIS IN THE OWNER'S MANUAL AND THE SERVICE TECHNICIAN AT THE DEALERSHIP SAYS THIS IS A BUILT-IN FEATURE TO COOL OFF THE CAR ON HOT DAYS. I CONSIDER THIS A SAFETY ISSUE BECAUSE THE REMOTE COULD ACCIDENTALLY BE ACTIVATED AS I AM LEAVING THE VEHICLE FOR AN EXTENDED PERIOD OF TIME OR AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313857February 24, 2010
FUEL SYSTEM, GASOLINE, STRUCTURE:FRAME AND MEMBERS
HARD TO PUT GAS ON THIS VEHICLES AND TEND TO EJECT GAS PUMP TRIGGER WHEN PUTTING GAS. ROOF WOOBLY NOT STRONGLY CONSTRUCTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310432February 15, 2010
ELECTRICAL SYSTEM
2010 EQUINOX, 6070 MILES. WENT TO GO TO STORE, STARTED CAR, NO RADIO OR HEATER. TURNED OFF ENGINE, THEN RESTARTED VEHICLE, AND BOTH WORKED, HAVE NOT HAD PROB. SINCE. CALLED GM, THEY SAID TO TAKE IT TO THE DEALER TO BE CHECKED OUT. I WILL WAIT UNTIL IT DOES IT AGAIN TO TAKE IT IN. THEY WILL NOT BE ABLE TO DO ANYTHING IF IT IS NOT BROKEN AT THE TIME I TAKE IT TO SERVICE DEPT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308669February 11, 2010
ELECTRICAL SYSTEM
THE CENTER CONSOLE (WHERE THE CONTROLS ARE FOR THE RADIO, HEATER/AC, DEFROSTER, HAZARDS, DOOR LOCKS, ETC.) INTERMITTENTLY GOES ON AND OFF, AND LOCKS UP UNEXPECTEDLY. IT FIRST OCCURRED ON 1 DEC 09, AGAIN ON 2 JAN 10, AND SEVERAL TIMES SINCE. VEHICLE EXAMINED BY LANDERS-MCLARTY CHEVROLET IN HUNTSVILLE AL, THEY WITNESSED PROBLEM BUT COULD NOT FIX OR REMEDY. THEY OPENED A TECHNICAL CASE #11124962, AND GM OPENED CASE #71-790900576. NO FIX TO DATE, ALTHOUGH THEY PROMISE THAT A SOLUTION IS BEING WORKED. SEVERAL SAFETY ISSUES ARE PRESENTED BY THE CONSOLE?S ERRATIC OPERATION (SOMETIMES IT WORKS, SOMETIMES IT DOESN'T). IT IS WINTER NOW, AND WHEN THE CONSOLE IS OUT, THE HEATER, DEFROSTER, DOOR LOCKS, HAZARD LIGHTS AND ON-BOARD WARNING SYSTEM (VIA THE MENU BUTTON) DO NOT WORK. STARTING AND SHUTTING THE ENGINE OFF 20-PLUS TIMES (DEALERS RECOMMENDED TEMP FIX TO RE-SET SYSTEM) DOES NOT SEEM LIKE A VIABLE SOLUTION, AND IT CERTAINLY PRESENTS ADDED STRESS ON THE STARTER AND CAUSES EXCESSIVE ENGINE WEAR IN COLD TEMPERATURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307779February 9, 2010
ENGINE AND ENGINE COOLING
MY BRAND NEW CHEVROLET EQUINOX 2010, WHICH HAS LESS THAN 2000 MILES HAS BEEN OVERHEATING ALREADY. I TOOK IT INTO THE DEALERSHIP AND THEY HAVE NO IDEA WHAT THE PROBLEM IS. THE TEMPERATURE GAUGE DOES NOT WORK AT TIMES. THE ERROR MESSAGE THAT I AM GETTING: "AC OFF DUE TO HIGH ENGINE TEMPERATURE". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305267February 4, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
ON 09/04/09 I BOUGHT A NEW 2010 EQUINOX AND WITHIN 3,000 MILES I BEGAN EXPERIENCING SIGNIFICANT SHIFTING ISSUES AND ROUGH IDLING/STALLING AT STOPS. ON 01/08/10 I WILL BE TAKING THE VEHICLE TO THE SERVICE SHOP FOR THE 4TH TIME IN 60 DAYS FOR THESE PROBLEMS. VERY CONCERNING IS THAT EVERY TIME I HAVE TAKEN THE VEHICLE IN FOR SERVICE A NEW GM SERVICE BULLETIN EXISTS FOR THESE PROBLEMS. HOWEVER, GM IS NOT PROACTIVELY ADDRESSING THESE KNOWN ISSUES WITH BUYERS. RATHER THE ONUS HAS BEEN PUT INTO THE BUYERS HANDS. WHY IF THEY KNOW A PROBLEM EXISTS ARE THEY NOT OBLIGATED TO CONTACT BUYERS? THERE ARE A SIGNIFICANT NUMBER OF OTHERS EXPERIENCING THESE PROBLEMS YOU WILL FIND ON THE WEB, IE EDMUNDS. THE FOLLOWING IS A CHRONOLOGY OF MY EXPERIENCE: #1) 12/08/09-2,561 MILES: CAR HESITATING BADLY WHEN ACCELERATING, VIBRATING BAD AT IDLE WITH S INTERMITTENT STALLS. GM BULLETIN 4469G-METAL SHAVING LEFT BEHIND IN THE TRANNY. REPLACE OIL, REPLACE ACTUATOR SOLENOIDS DUE TO DEBRIS BUILD-UP. #2) 12/15/09-2,713 MILES: ROUGH IDLING/HESITATION. REPLACED OIL LIKE BEFORE, NO DEBRIS. SERVICE BULLETIN FOR ECM UPDATE FOR TCM AND PCM. SERVICE TECH TOLD ME THAT THEY HAD SEVERAL OTHER BUYERS EXPERIENCING THESE PROBLEMS. #3) 12/22/09-2,939 MILES: UNABLE TO MERGE ONTO THRUWAY AND GET UP TO SPEED DO TO BUCKING AND VEHICLE NOT ACCELERATING/SHIFTING. ALMOST INVOLVED IN ACCIDENT TRYING TO MERGE AND GAIN SPEED. BUCKING AT STOPS AND STALLING. SERVICE CODE P0011 FOUND IN COMPUTER FOR INTAKE POSITION SYSTEM FAILURE. NEEDED 2 CAM SHAFT ACTUATORS AGAIN. REPLACED OIL & FILTER. 01/08/10-~3,900MILES: CONTINUED ROUGH IDLE. POOR/HARD SHIFTING/HESITATION TO SHIFT ESPECIALLY IN 3 & 4 GEAR. IN 3 & 4 ENGINE SOUNDS MUFFLED AND STRUGGLES TO GAIN SPEED AS IF THE TRAN IS UP-SHIFTING TOO QUICKLY. WHEN UP-SHIFTING IN HIGHER GEARS IT HESITATES AND THEN JOLTS. IN SUMMARY, I AM TAKING VEHICLE IN FOR THE 4TH TIME, SAME PROBLEMS. NYS LEMON LAW BEING CONSIDERED. EACH TIME I HAVE LOST VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305569February 4, 2010
STEERING
I OWN A 2010 EQUINOX AND WHEN DRIVING IN A STRAIGHT PATH FOR A PERIOD OF TIME THE STEERING WHEEL BINDS UP/STICKS AND I HAVE TO TUG ON THE STEERING WHEEL TO FREE IT. I AM TAKING IT INTO THE DEALER NEXT WEEK FOR FURTHER EVALUATION BUT IT APPEARS OTHER PEOPLE HAVE HAD THIS PROBLEM BASED ON INTERNET INFO AND A COUPLE HAVE FILED COMPLAINTS WITH YOUR AGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304769February 3, 2010
STEERING
WHILE DRIVING MY 2010 CHEVY EQUINOX IN A STRAIGHT LINE FOR A PERIOD OF TIME THE STEERING WHEEL BINDS UP AND YOU HAVE TO GIVE A TUG TO GET IT FREED UP. IT HAS BEEN IN THE DEALER 3 TIMES AND AFTER THE POWER STEERING PUMP WAS REPLACED IT STILL DOES IT. I OPENED A FILE WITH CHEVY ON THE PROBLEM AND THE RESPONSE I RECEIVED WAS THAT IS THE WAY THE NEW STEERING IS DESIGNED. NOTHING COMES UP ON THE SCANNER SO THEY ARE UNABLE TO DIAGNOSE THE PROBLEM,YET THE SERVICE MANAGER TOOK THE CAR HOME HIMSELF AND HE ADMITTED IT HAPPENED TO HIM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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