Chevrolet Equinox Complaints (2011)

782 consumer complaints on file.

#10568506March 11, 2014
ENGINE, STEERING
BOUGHT THE EQUINOX NEW IN APRIL 11 FOR MY DAUGHTER. HAD IT ABOUT 6 +/- MONTHS AND STARTED HAVING PROBLEMS WITH IT. IT WOULD LOOSE POWER ALL OF A SUDDEN AND ENGINE LIGHT WOULD COME ON AND STEERING WOULD BECOME EXTREMELY HARD TO DO. HAVE TAKEN IT TO THE DEALERSHIP MANY MANY TIMES SINCE THEN ALL FOR THE SAME REASONS. THE VEHICLE STALLS WHILE DRIVING AND LOOSES POWER. I HAVE BEEN LUCKY SO FAR WITH NO ACCIDENTS. I AM HAVING TO TAKE IT TO THE DEALER AGAIN FOR THE SAME REASONS. NOW THERE IS A PROBLEM WITH THE VEHICLE USING A LOT OF OIL. THE DEALERSHIP HAS REPLACED THE TRANSMISSION ONCE, REPLACED ALOT OF FUSES AND WORKED ON THE ENGINE SEVERAL TIMES. THERE ARE STILL PROBLEMS. I THINK, GM NEEDS TO DO SOMETHING ABOUT FIXING THIS VEHICLE AND ALL THE OTHERS THAT ARE HAVING THE SAME PROBLEMS. FROM WHAT I HAVE READ ON THE INTERNET, THERE ARE A LOT OF OWNERS OUT THERE HAVING THE SAME PROBLEMS. NHTSA, HOW MANY COMPLAINTS DOES IT TAKE TO HAVE A RECALL DONE...? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566123February 26, 2014
POWER TRAIN
GOOD EVENING, 6 YEARS AGO I HAD A CHEVY COBALT AND EXPERIENCED THAT SITUATION. MY VEHICLE POWERED ITSELF OFF AND THE STEERING WHEEL LOCKED UP AND I WENT STRAIGHT FOR A WALL INSIDE A PARKING GARAGE. LATER THAT YEAR I RECEIVED A RECALL FOR THE VEHICLE. NOW I HAVE A 2011 CHEVY EQUINOX AND THE SAME THING HAPPENED. THE ONLY DIFFERENCE WAS I WAS ON A FOUR LANE HIGHWAY AND MY VEHICLE POWERED OFF AND THE STEERING WHEEL LOCKED. THANK GOD NO ONE WAS BEHIND ME AND I DIDN'T GET KNOCKED OFF THE STREET OR EVEN WORSE KILLED. I TOOK THE CAR INTO THE DEALERSHIP ONLY TO FIND OUT THEY COULDN'T FIND ANYTHING WRONG AND MY CONCERN WAS SOMETHING UNHEARD. I EXPRESSED TO THEM MY CONCERN OF THAT HAPPENING ON A CROWDED HIGHWAY OR AN EXPRESSWAY. WHEN I TOOK MY CAR INTO THE DEALERSHIP THEY SAID THAT THEY COULDN'T FIND ANYTHING WRONG WITH IT. I DROPPED MY VEHICLE OFF THERE AND LEFT IT FOR A DAY. WHEN I CALLED THE DEALERSHIP THE FOLLOWING DAY BEFORE GETTING OFF THEY TOLD ME MY CAR WAS READY I WENT TO PICK IT UP AND THEY HAD ME WAITING FOR 30 MINUTES. WHEN I INQUIRED ABOUT WHAT WAS TAKING SO LONG THE SERVICE MANAGER REPLIED THAT THE MECHANIC WAS BACK THERE MAKING LOVE TO MY CAR. I COULDN'T FIND ANY HUMOR IN THE SITUATION BECAUSE THIS IS A VERY SERIOUS ISSUE.BEFORE I WAS NONCHALANTLY BRUSHED OFF AND TOLD IF IT HAPPENS AGAIN TO BRING IT INTO THE DEALERSHIP. I COULDN'T GET GM CORPORATE OFFICE TO UNDERSTAND HOW SERIOUS THIS ISSUE. IT WASN'T TILL NOW THAT I REALIZED THAT OTHERS ARE ALSO EXPERIENCING THIS ISSUE WITH GM AND IT IS UNFORTUNATE THAT LIVES HAVE BEEN LOST. THANK YOU FOR ALL YOU ALL DO. PLEASE EMAIL ME BACK IF YOU CAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565822February 25, 2014
FUEL SYSTEM, GASOLINE, ENGINE
I HAVE HAD PROBLEMS WITH MY 2011 CHEVROLET EQUINOX SINCE THE DAY I GOT IT BUT YESTERDAY WAS THE WORST. THE ENGINE ALL OF A SUDDEN STALLED ON THE HIGHWAY AND I HAD TO PULL OFF THE ROAD. I JUST HAD IT IN THE SHOP LAST WEEK AND HAD THE FUEL PUMP AND TIMING CHAIN REPLACED. I WAS ABLE TO GET MY CAR HOME ONLY ABLE TO DRIVE 40 MPH. THIS MORNING I WAS GOING TO TRY TO GET IT TO WORK TO BE CLOSER TO SOMEONE WHO COULD CHECK THE CODE OUT ON IT BUT AS I WAS GOING DOWN THE ROAD IT COMPLETELY STALLED OUT AND I BARELY GOT OFF THE ROAD BEFORE THE ENGINE CUT OUT ALL TOGETHER. I HAVE READ NUMEROUS FORUMS OF CUSTOMER WITH THE SAME VEHICLE HAVING THE SAME PROBLEM. THIS IS A SAFETY ISSUE AND GM NEEDS TO ADDRESS IT. THE SHOP IS SAYING THAT IF IT'S THE FUEL THROTTLE BODY WHICH IS WHAT I SUSPECT THEY WILL NOT COVER IT UNDER WARRANTY. FROM WHAT I UNDERSTAND THERE WAS A BULLETIN PUT OUT ON THIS ISSUE AND IT WAS COVERED FOR AWHILE ON THE POWERTRAIN WARRANTY BUT THEY PULLED THE BULLETIN AND NO LONGER COVER IT. I NEED HELP. GM KNOWS THEY HAVE ISSUES WITH THIS VEHICLE BUT THEY WILL NOT DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565020February 19, 2014
ENGINE, EQUIPMENT ADAPTIVE/MOBILITY
FIRST OFF, SOMETIMES MY VEHICLE WHEN IN PARK ACTS LIKE IT MAY TURN OFF, BUT DOESN'T. CAN HEAR/FEEL THE VIBRATIONS LIKE ITS ABOUT TO. SECONDLY, THE MAIN REASON I'M ON THIS PAGE, THE A/C. IT JUST STOPPED WORKING OUT OF THE BLUE AND MAKING A NOISE. I TAKE IT IN AND TOLD THE CONDENSER HAS A LEAK AND NEEDS REPLACED AS WELL AS THE CONDENSER WHICH IS MAKING THE NOISE. WOW, QUOTED FROM ONE PLACE $1,084 THE OTHER PLACE I ONLY GOT A QUOTE ON THE CONDENSER OF $424.. NO TELLING WHAT THE COMPRESSOR WILL BE. AFTER LOOKING ONLINE AND SEEING SO MANY EQUINOX VEHICLES HAVING AC ISSUES I HOPED THERE WAS A RECALL ON THE PARTS, UNFORTUNATELY NOT THE CASE. 2011 AND NEED A NEW CONDENSER AND COMPRESSOR FOR A/C WOW!! CAR SHAKING LIKE ITS GONNA DIE... WOW!! THIS VEHICLE WAS PURCHASED ABOUT A YEAR AND HALF AGO.. AND HAVING TO SINK IN OVER $1000 FOR THESE REPLACEMENTS! NO TELLING WHAT THE ENGINE VIBRATION DURING IDLE IS FROM, GOING TO HAVE THAT CHECKED OUT SOON. OH AND ONE OTHER THING, WHEN A TIRE IS LOW, IT APPEARS TO SHOWS UP BACKWARDS ON THE SCREEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563996February 12, 2014
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
CRUISING ALONG AT 65 MPH ON HIGHWAY WHEN SERVICE STABILITRAK LIGHT ALONG WITH REDUCE ENGINE POWER CAME UP ON THE DASH. I LOST ENGINE POWER AND WENT FROM 65 MPH TO 15 MPH. I WAS ABLE TO PULL ONTO AN EXIT RAMP. I QUICKLY PULLED OVER & PARKED THE CAR. SHUT THE CAR OFF & WAITED ABOUT 1 MIN & TURNED THE CAR BACK ON. THE STABILITRAK & THE REDUCE ENGINE POWER CLEARED OFF MY DASH BUT THE CHECK ENGINE LIGHT STAYED ON. THEN WAS ABLE TO MERGE BACK INTO TRAFFIC & PICK UP THE 65 MPH SPEED. I WAS WORRIED THAT IT WOULD HAPPEN AGAIN WHEN I HAD TO CROSS ONCOMING TRAFFIC. WHEN I GOT IN MY CAR LATER, THE SERVICE ENGINE LIGHT HAD EVEN TURNED OFF, BUT ON THE WAY HOME IT HAPPENED AGAIN. TOOK IT TO THE SHOP AND WAS TOLD IT WAS A THROTTLE BODY/SOLENOID ISSUE & THAT IT NEEDS REPLACED. THEY TOLD ME IT ISN'T COVERED UNDER THE PT WARRANTY. AS OTHERS HAVE ALSO SAID, I'M SEEING A NUMBER OF PEOPLE WITH THIS SAME ISSUE & WONDERING WHY THIS ISN'T A RECALL? IT'S VERY UNSAFE ESPECIALLY CAUSE YOU DON'T KNOW WHEN ITS GOING TO HAPPEN. IF YOUR DOING 65-70 MPH ON A HIGHWAY & THERE ARE CARS CLOSE TO YOU & THE VEHICLE DECIDES TO DO THIS, YOU AND YOUR FAMILY ARE GOING TO GET KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563931February 11, 2014
VEHICLE SPEED CONTROL, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON A RESIDENTIAL STREET GOING 30 MPH. ALL OF A SUDDEN THERE WAS A ENGINE CLUNK ( 4 CYL) AND THEN RAPID DECELERATION WITH THE ENGINE RUNNING VERY ROUGH. OF COURSE THE WARNING LIGHTS CAME ON. THE NEXT DAY I DROVE TO THE DEALERSHIP SEVERAL MILES AWAY AND WAS LUCKY TO GET THERE AS THE VEHICLE WAS RUNNING SO BADLY. THE DEALERSHIP WILL MAKE THE THROTTLE BODY REPAIR, CHANGE SOME SENSORS AND FOOL WITH THE TIMING BELT, BUT THE BOTTOM LINE IS THE SAFETY ISSUE. REVIEWING THE PRIOR COMPLAINTS, IT WAS SCARY HEARING ABOUT THOSE HAVING PROBLEMS ON THE INTERSTATES. YES, SOMETHING NEEDS TO BE DONE BY GENERAL MOTORS. RECALLED THESE VEHICLES FOR INSPECTION. SOMEONE IS GOING TO GET KILLED. THE LADY AT THE DEALERSHIP HAD THE GAUL TO SAY, "DIDN'T YOU HAVE THE THROTTLE BODY CLEANED WHEN YOU GOT YOUR OIL CHANGED".I SAID LADY, I HAVE NO IDEA WHAT A THROTTLE BODY IS AND IF IT IS SO IMPORTANT, THEN THE DEALER SHOULD DO IT AUTOMATICALLY. GOOD LUCK, IT WILL COST ME $400.00, THEY SAID TODAY. WHO KNOWS WHAT TOMORROW WILL BRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563716February 10, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE BRAKES FAILED TO ENGAGE WHILE ATTEMPTING TO PARK. THE BRAKE PEDAL BECAME STUCK TO THE FLOORBOARD AND CAUSED THE DRIVER TO CRASH INTO A WINDOW. THE DRIVER WAS ABLE TO ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER, WHO PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO GENERATE A FAILURE CODE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 10,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10563249February 6, 2014
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
STARTED ACCELERATING & WHEN I GOT TO 55 MPH THE VEHICLE STARTED LOSING POWER RAPIDLY & SERVICE STABILITRAK LIGHT ALONG WITH REDUCE ENGINE POWER CAME UP ON THE DASH. I WENT FROM 55 MPH TO 20 MPH WITHIN SECONDS. I WAS ABLE TO PULL ONTO THE SIDE OF THE ROAD. I TRIED TO MERGE BACK ONTO THE HIGHWAY BUT WAS UNABLE TO GO FASTER THEN 16 MPH. I QUICKLY PULLED BACK OVER & PARKED THE CAR. SHUT THE CAR OFF & WAITED ABOUT 1 MIN & TURNED THE CAR BACK ON. THE STABILITRAK & THE REDUCE ENGINE POWER CLEARED OFF MY DASH BUT THE CHECK ENGINE LIGHT STAYED ON. I THEN WAS ABLE TO MERGE BACK INTO TRAFFIC & PICK UP THE 65 MPH SPEED. I CONTINUED TO WORK & HAD NO OTHER ISSUES UNTIL I PULLED INTO MY WORK PARKING LOT. THAT'S WHEN THE STABILITRAK & REDUCE ENGINE POWER CAME BACK ON & I LOST POWER AGAIN. I PARKED THE CAR & CALLED THE DEALERSHIP. THEY TOLD ME TO BRING THE VEHICLE IN. IT DIDN'T DUPLICATE THE ISSUE THE WHOLE WAY TO DEALERSHIP. THE NEXT DAY THEY CALLED ME TO LET ME KNOW THEY REPLACED A SENSOR & UPDATED THE COMPUTER WITH SOFTWARE. I DROVE THE VEHICLE & IT SEEMED FINE. WEEK LATER HAD THE SAME ISSUE. GOT ABOUT 5 MINS INTO MY TRIP & WAS ON THE INTERSTATE GOING 60 & ALL OF A SUDDEN THE SERVICE STABILITRAK & THE REDUCE ENGINE POWER LIGHT CAME BACK ON & THE VEHICLE DROPPED MY SPEED OF 60 TO AROUND 17 MPH QUICKLY. THANKFUL THAT NO ONE WAS CLOSE BEHIND ME WHEN THIS HAPPENED. I GOT OFF AN EXIT & PULLED INTO A PARKING LOT. CALLED THE DEALERSHIP. THIS TIME THEY SENT A FLAT BED OUT TO GET VEHICLE. THEY CALLED & SAID IT WAS A THROTTLE BODY ISSUE & THAT IT NEEDS REPLACED. THEY TOLD ME IT ISN'T COVERED UNDER THE PT WARRANTY. I'M SEEING A NUMBER OF PEOPLE WITH THIS SAME ISSUE & WONDERING WHY THIS ISN'T A RECALL? IT'S VERY UNSAFE ESPECIALLY CAUSE YOU DON'T KNOW WHEN ITS GOING TO HAPPEN. IF YOUR DOING 65-70 MPH ON A HIGHWAY & THERE ARE CARS CLOSE TO YOU & THE VEHICLE DECIDES TO DO THIS, YOU ARE IN BIG TROUBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562387January 31, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
I CAME TO A STOP AND CAR BEGAN TO SHAKE, REDUCED ENGINE POWER AND SERVICE STABILITRAK LIGHT CAME ON. I PRESSED GAS TO GO AND CAR WOULD NOT GO OUT OF 1ST GEAR, STAYED AT ABOUT 15 MPH. LESS THAN 1 MILE FROM HOME SO MADE IT HOME AND PARKED IT. STARTED AGAIN THE NEXT DAY, NO PROBLEMS AND DROVE MOST OF THE WEEK WITH NO ISSUES. SAME THING HAPPENED YESTERDAY AGAIN AND I PULLED OVER 3 DIFFERENT TIMES TO RESTART TO MAKE IT TO MY DESTINATION. TOOK CAR TO DEALERSHIP, THEY CALLED TODAY AND SAID THE THROTTLE BODY NEEDED TO BE REPLACED, IT WAS NOT COVERED ON POWER TRAIN AND WOULD BE $500 TO REPAIR. FROM WHAT I HAVE GATHERED LOOKING ONLINE, THIS APPEARS TO BE A VERY COMMON PROBLEM AND SOUNDS LIKE A RECALL NEEDS TO BE DONE. I AM CURRENTLY TRYING TO GET ASSISTANCE TO COVER REPAIR COST. THIS IS A VERY DANGEROUS SITUATION AS I WAS ON THE EXPRESSWAY WHEN IT HAPPENED ONCE AND IT WAS TERRIFYING TO GO FROM 60 TO ABOUT 30 IN 30 SECONDS WHEN CARS ALL AROUND ME ARE GOING 60 AND 70 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561876January 28, 2014
POWER TRAIN, FUEL/PROPULSION SYSTEM
SENSORS FOR THE THROTTLE CONTROL WENT OUT CAUSING REDUCED ENGINE POWER IN SUB ZERO WEATHER AT A STOP. THIS MADE FOR HAZARDOUS DRIVING IN RUSH HOUR TRAFFIC AS IT WAS DIFFICULT TO GET THE CAR ABOVE 15 MI PER HR ESPECIALLY UP ANY SLIGHT INCLINE WHEN THE NORMAL SPEED LIMIT WAS 45 AND EVERY ONE IS ANNOYED THEY ARE BEING SLOWED DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561251January 23, 2014
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I WAS STOPPED AT STOPLIGHT AT 8PM THE CAR SHOOK AS I STARTED TO TURN LEFT AND THE STABILITY CONTROL LIGHT CAME ON THEN LOW POWER ENGINE LIGHT CAME ON IN MY 2011 EQUINOX. THE CAR POWERED DOWN TO 2 MPH, IT WOULD NOT ACCELERATE SO I TURNED INTO A PARKING LOT, SHUT THE CAR OFF AND TURNED IT BACK ON SAME THING HAPPENED AGAIN. I CALLED ONSTAR AND HAD THE CAR TOWED TO PHILLIPS CHEVROLET (GREAT SERVICE) IN FRANKFORT, IL. THE SERVICE MANAGER CALLED AND TOLD ME THAT THE THROTTLE BODY HAD TO BE REPLACED. I HAD THE EXTENDED WARRANTY SO THE COST WAS $100.00 TO ME, WITHOUT THE WARRANTY IT WOULD HAVE BEEN $600.00 TO FIX. I ASKED IF HE HAS REPLACED MANY THROTTLE BODIES IN THIS MODEL CAR HE SAID QUITE A FEW. THE CAR WAS FIXED. I EMAILED CHEVROLET AND ASKED HOW MANY THROTTLE BODIES HAVE BEEN REPLACED IN ALL CARS, THEY SAID NO RECALLS ON THIS CAR. I WAS UNSATISFIED WITH THEIR ANSWER, THAT WAS NOT MY QUESTION. CHEVROLET CALLED ME BACK AND SAID THAT A PERSON WOULD CALL ME ABOUT MY CONCERN. THEY CALLED AND TOLD ME THE SAME STORY, NO RECALLS AND THE DEALER COULD HAVE BEEN LYING TO ME, WHICH MADE ME UPSET. I ASKED TO SPEAK WITH A SUPERVISOR AND HE TOLD THERE WERE NO RECORDS KEPT OF HOW MANY THROTTLE BODIES HAVE BEEN REPLACED, WHICH I DO NOT BELIEVE. HE ALSO TOLD ME ABOUT A FUEL PUMP PROBLEM THAT CHEVY WOULD FIX ONLY IF MY CAR HAD A PROBLEM AND A CHAIN BELT PROBLEM THAT COULD A CAUSE SERIOUS PROBLEM TO THE ENGINE IF THE CAR SHOWED SYMPTOMS. I WAS NOT HAPPY WITH THAT ANSWER EITHER. I WILL TAKE MY CAR IN FOR A CHAIN BELT AND FUEL PUMP CHECK NOW THAT I AM AWARE OF THE POTENTIAL PROBLEM. THE SUPERVISOR TOLD ME THAT I WOULD HAVE TO CONTACT YOUR AGENCY ABOUT MY CONCERN. I WOULD LIKE AN ANSWER TO MY ORIGINAL QUESTION, HOW MANY THROTTLE BODIES HAVE BEEN REPLACED IN CHEVROLET CARS? WHY DID THIS HAPPEN AND WILL A RECALL BE ISSUED? THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558565January 5, 2014
ELECTRONIC STABILITY CONTROL (ESC)
THE STABILITRAK AND ENGINE WARNING LIGHTS ON OUR 2011 EQUINOX HAVE COME ON UNEXPECTEDLY MULTIPLE TIMES. WHEN THIS OCCURS THE CAR VIBRATES AND LOOSES POWER. THE FIRST TIME THIS HAPPENED WAS ON THE FREEWAY, CREATING A DANGEROUS SITUATION AS I WAS SUDDENLY UNABLE TO MAINTAIN SPEED. I BROUGHT THE CAR TO THE DEALER FOR REPAIR AT A COST OF $200, HOWEVER TWO WEEKS LATER THE PROBLEM RECURRED, AGAIN WHILE DRIVING ON THE FREEWAY. ONCE AGAIN I BROUGHT THE CAR IN FOR SERVICE. I ALSO CONTACTED GM. BOTH THE GM REPRESENTATIVE AND THE CHEVY DEALER ACKNOWLEDGED THAT THIS PROBLEM HAS OCCURRED MANY TIMES AND ADMITTED THAT THEY HAVE NOT YET DETERMINED A DEFINITIVE CAUSE OR SOLUTION. AND WHILE GM COVERED $300 OF THE SECOND REPAIR, IT STILL COST US $100. WE ARE NOW OUT $300 IN REPAIRS SO FAR FOR THIS DEFECT WITH NO GUARANTEE THAT THE PROBLEM IS FIXED. WE NO LONGER TRUST THIS CAR. THIS IS A POTENTIALLY DANGEROUS DEFECT THAT NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552860November 19, 2013
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT WAS ABLE COAST ONTO THE SHOULDER AND RESTART THE ENGINE. THE ENGINE EXHIBITED A LOUD, ABNORMAL NOISE AT START-UP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE FUEL PUMP, TIMING CHAIN, ACTUATOR AND ENGINE OIL WAS CONTAMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552559November 16, 2013
ELECTRICAL SYSTEM, ENGINE, FUEL SYSTEM, GASOLINE
CHECK ENGINE LIGHT CAME ON, HAD AUTOZONE RUN ON COMPUTER, CAME BACK CODE P0011, FOUND RECALL ON CODE IN 2011(11195A), CAR IS DOING SAME THING AS RECALL STATED, I CALLED GM AND THEY SAID IT WAS NOT PART OF RECALL, I EXPLAINED PROBLEM AND THEY WOULD NOT TELL IF PART WAS UNDER WARRANTY, ALL THEY SAID WAS TAKE TO DEALER. GM TOLD ME SO ES VINS WERE RECALLED, BUT NOT ALL, COULDN'T TELL ME WHY THIS ONE WAS NOT RECALLED EVEN THOUGH IT IS DOING SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552442November 15, 2013
AIR BAGS, SEAT BELTS
AIR BAGS DID NOT DEPLOY AT OR ABOVE THE MFG. THRESHOLDS.WHICH CAUSED FOR NO AIR BAG DEPLOYMENT AND SIGNIFICANT FACIAL TRAUMA ON THE STEERING WHEEL. SEAT BELT PRETENSTIONERS ALSO DID PRETENSION CAUSING THE UPPER TORSO TO GO FORWARD AND CAUSE THE FACIAL TRAUMA ON THE STEERING WHEEL. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10548803October 21, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, ENGINE POWER WAS SUDDENLY LOST. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548313October 17, 2013
ENGINE, FUEL SYSTEM, GASOLINE
I RECEIVED A LETTER FROM CHEVROLET (JULY 2013) EXPLAINING THAT THERE ARE ISSUES WITH NUMEROUS ENGINE PARTS, PARTICULARLY THE FUEL PUMP AND BALANCE CHAIN. CHEVROLET STATED THAT THEY ARE EXTENDING MY POWER TRAIN WARRANTY TO 10 YEARS OR 120,000 MILES, WHICHEVER OCCURS FIRST. I HAVE HAD THE BALANCE CHAIN REPLACE TWICE ALREADY. I AM CONCERNED THAT THE CONDITION WITH THE FUEL PUMP COULD CAUSE A FIRE OR SERIOUS ENGINE DAMAGE. THE LETTER FROM CHEVROLET STATES: "IN ADDITION, THE FUEL PUMP PLUNGER SHAFT SEAL MAY WEAR AND ALLOW FUEL TO LEAK INTO THE CRANKCASE, WHICH WOULD ILLUMINATE THE MALFUNCTION INDICATOR LIGHT. THIS CAN CAUSE RUN-ON AND/OR THE ENGINE TO RUN ROUGH". I WOULD ASSUME THAT THE ENGINE AND OIL IN THE EQUINOX WOULD REACH VERY HIGH TEMPERATURES WHEN THEY HAVE BEEN OPERATED FOR A PERIOD OF TIME. THE INTRODUCTION OF FUEL INTO THE CRANKCASE AND ENGINE COULD POSSIBLY IGNITE. ALSO THE FAILURE OF THE BALANCE CHAIN COULD CAUSE ENGINE FAILURE UNDER SOME DRIVING CONDITIONS THAT COULD LEAVE THE CAR INOPERABLE, CAUSING AN ACCIDENT. I BELIEVE CHEVY SHOULD BE HELD ACCOUNTABLE FOR THE DEFECTIVE PARTS AND POTENTIAL DANGER THEIR FAILURE COULD CAUSE. CHEVROLET SHOULD BE DIRECTED TO ISSUE A RECALL TO REPLACE THESE DEFECTIVE PARTS.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546223September 30, 2013
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I HAVE HAD MANY PROBLEMS WITH MY 2011 CHEVY EQUINOX THAT STARTED OCCURRING ABOUT A YEAR AFTER I PURCHASED IT. THE MAIN CONCERNS ARE THE ENGINE NOISE AND HOW ROUGH IT RUNS, FEELING AS THOUGH I AM BEING REAR-ENDED IN TRAFFIC (WHEN MOVING FORWARD FROM A COMPLETE STOP IT LURCHES FORWARD, GIVING THE FEELING OF BEING HIT), ROUGH START UP (SOUNDS LIKE AN OLD CAR AT TIMES) AND THE CAR STUTTERS WHEN ACCELERATING (ALMOST FEELS LIKE IT WANTS TO STALL OUT). I DO NOT FEEL SAFE IN THIS CAR NOW AND HAVE READ THAT MANY OTHERS ARE EXPERIENCING THE SAME ISSUES. I HAVE TAKEN IT FOUR TIMES GIVING THEM THE SAME DESCRIPTION EACH TIME AT WHICH THEY STATE THAT THEY CANNOT REPLICATE THESE ISSUES. THEY KEEP MY CAR FOR HOURS AND DO NOTHING TO IT. I AM A SINGLE MOM SO I CAN'T LEAVE MY CAR WITHOUT IT CAUSING MAJOR ISSUES FOR ME AS I HAVE TO TAKE MY SON TO AND FROM SCHOOL. I RECEIVED A LETTER FROM GM STATING THAT THERE IS AN ISSUE WITH THE FUEL PUMP AND ENGINE BALANCE CHAIN AND DESCRIBES WHAT MY VEHICLE IS DOING NOW-I BELIEVE I HAVE ENGINE DAMAGE AND I AM WORRIED THAT I WILL END UP BREAKING DOWN ON THE SIDE OF THE ROAD AT SOME POINT OR WORSE STALL OUT AND END UP IN AN ACCIDENT! IN ADDITION TO THE ENGINE PROBLEMS THERE IS A PROBLEM WITH THE DEFROSTER, IT JUST DOESN'T CLEAR THE WINDOWS FAST ENOUGH, ON GOING PROBLEMS WITH THE STEREO (MAKES A STATIC, DISTORTED SOUND WITH THE USB PORT) AND THE DRIVERS SIDE SQUEAKS BECAUSE IT RUBS UP AGAINST THE MIDDLE CONSOLE. IT IS VERY FRUSTRATING BECAUSE THE PROBLEMS ARE INTERMITTENT. I AM HOPING THAT ENOUGH PEOPLE COMPLAIN ABOUT THIS SAFETY ISSUES WITH REGARD TO THE ENGINE AND CAUSE GM TO DEAL WITH IT APPROPRIATELY! WE SHOULD NOT FEEL AFRAID THAT OUR NEW CAR WILL BREAK DOWN ON US, ESPECIALLY WITH OUR CHILDREN IN THE VEHICLES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544609September 20, 2013
POWER TRAIN, ENGINE AND ENGINE COOLING
RECEIVED NOTICE FROM CHEVROLET 2.4L ENGINE MAY CONTAIN 2 PARTS SUBJECT TO PREMATURE FAILURE DUE TO WEAR. FAILURE OF EITHER PART HAS POTENTIAL TO RENDER VEHICLE INOPERABLE AND CAUSE MAJOR ENGINE DAMAGE. CHEVROLET'S PROPOSED FIX IS FOR OWNER TO DRIVE VEHICLE TO FAILURE AND THEN DELIVER IT TO A DEALER AND THEY WILL REPAIR AT NO CHARGE. OWNERS SHOULD NOT BE SUBJECTED TO THE PERSONAL SAFETY RISK OF BEING STRANDED ON THE SIDE OF THE ROAD LATE AT NIGHT OR ON SOME DESERTED HIGHWAY. CHEVROLET'S PROPOSED SOLUTION IS TOTALLY UNACCEPTABLE; THE DEFECTIVE PARTS SHOULD BE REPLACED BEFORE SOMEONE IS HURT WHILE WAITING FOR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544080September 17, 2013
WHEELS, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
SO MY TRACTION CONTROL AN ABS LIGHT GOES OFF AN I TAKE IT TO THE DEALER TO HAVE IT DIAGNOSED, AND IT APPEARS MY LEFT WHEEL SENSOR IS FAULTY AND CAN CAUSE LOCK UP IN BREAKS AND DECREASED POWER. TURNS OUT TO BE A COMMON PROBLEM ON ALL CHEVY EQUINOX MODELS.THERE HAVE BEEN VARIOUS COMPLAINTS AND NOTHING IS BEING DONE ABOUT IT AS I SEE THIS AS A MAJOR ACCIDENT WAITING TO HAPPEN,PLEASE TAKE THIS INTO CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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