Chevrolet Equinox Complaints (2013)

751 consumer complaints on file.

#10925205November 9, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) WAS RECEIVED IN AUGUST. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924690November 7, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924096November 3, 2016
VISIBILITY/WIPER
"TAKATA RECALL" AS I WAS DRIVING ON THE HIGHWAY ON 11/2/2016 MY WINDSHIELD WIPERS COMPLETED STOP WORKING. ITS A RECALL ON MY BALL JOINTS IN THE WINDSHIELD WIPER MODULES(RECALL NUMBER 25302).AS STATED BY THE CUSTOMER ASSISTANCE CENTER, THERE NOTHING THAT CAN BE DONE BECAUSE THEY JUST DON'T HAVE THE PARTS TO FIX MY CAR. I PERSONAL THINK SOMETHING CAN BE DONE IN THE MATTER OF MY FAMILY SAFETY. I FEEL LIKE NOTHING HAVE BEEN RESOLVE IN THIS MATTER AND WOULD LIKE FURTHER ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919790October 28, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE DEALER REPLACED THE PARTS TWICE AND THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) MONTHS LATER. THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919317October 27, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 40 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED WORKING. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND WAS SLOWLY DRIVEN HOME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE SAME DAY, THE CONTACT RECEIVED AN ADVANCED NOTICE OF AN UPCOMING RECALL FROM THE MANUFACTURER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER. THE CONTACT WAS INFORMED THAT IT WAS A KNOWN ISSUE, BUT THERE WAS NO REMEDY AT THE MOMENT. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS A KNOWN ISSUE AND REFERRED THE CONTACT BACK TO THE LOCAL DEALER. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 51,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919333October 27, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING IN THE RAIN, THE WINDSHIELD WIPERS FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS NOTIFIED OF THE FAILURE. THE DEALER STATED THAT THERE WAS NO RECALL TO ADDRESS THE REPAIR AND REPLACED THE WIPER TRANSMISSION. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919594October 25, 2016
VISIBILITY
LETTER FROM SENATOR GILLIBRAND ON BEHALF OF CONSTITUENT RE 2013 CHEVROLET EQUINOX WINDSHIELD WIPER RECALL. *SMD THE CONSUMER STATED WHILE DRIVING IN THE RAIN, SHE HAD THE WIPERS ON THE HIGHEST SETTING WHEN SUDDENLY THE WIPERS FROZE. THE CONSUMERS VISIBILITY WAS IMMEDIATELY REDUCED. THE CONSUMER CALLED AAA AND THEY WERE ABLE TO FIX THE WINDSHIELD WIPERS SUFFICIENTLY TO COMPLETE HER TRIP. THE CONSUMER STATED SHE NEVER RECEIVED A RECALL NOTICE AND SHE REFERENCED RECALL # 16V582000. WHEN THE CONSUMER CALLED THE DEALER, THEY CONFIRMED THE RECALL. HOWEVER, THERE WAS CURRENTLY NO REMEDY. THE CONSUMER ENTERED HER VIN IN THE GENERAL MOTORS AUTOMATED SYSTEM AND NO ACTIVE RECALLS WERE APPLICABLE TO HER VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918894October 25, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918424October 24, 2016
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE DRIVING ON TURNPIKE AT ABOUT 75, STABILITY CONTROL MESSAGE CAN UP FOLLOWED BY REDUCED ENGINE POWER MESSAGE. CAR REDUCED SPEED VERY QUICKLY WHILE IN MODERATE TRAFFIC. MANAGED TO MOVE TO SHOULDER SAFELY, HOWEVER CAR WOULD NOT RESTART. POWERED OFF VEHICLE FOR A FEW MINUTES. WHEN TURNED BACK ON TO ATTEMPT RESTART, MESSAGES ARE GONE BUT LEFT CHECK ENGINE LIGHT. VEHICLE WOULD TURNOVER AND SPUTTER BUT WOULD NOT REMAIN RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918429October 24, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 45 MPH IN THE RAIN, THE WINDSHIELD WIPERS STOPPED OPERATING AND WOULD NOT TURN BACK ON. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) WAS LATER RECEIVED; HOWEVER, THE PARTS NEEDED TO REMEDY THE FAILURE WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918012October 22, 2016
VISIBILITY/WIPER
WHILE DRIVING IN HEAVY RAIN IN FREEWAY TRAFFIC AT APPROXIMATELY 60MPH WITH FLOW OF TRAFFIC, FRONT WIPER BLADES STOPPED MOVING. MANAGED TO MOVE VEHICLE TO SAFETY AND DISCOVERED WIPERS STILL MOVED FREELY BUT WIPER MOTOR WOULD NOT MOVE WIPER ARMS. NOTIFIED OF RECALL PREVIOUS WEEK, HOWEVER DEALER NOTIFICATION INDICATED PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916492October 17, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915608October 12, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915271October 11, 2016
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY: WINDSHIELD); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915167October 10, 2016
VISIBILITY/WIPER
" WINDSHIELD WIPER MODULES RECALL"- IT WAS RAINING DECEMBER 6, 2016. IT WAS THE FIRST DAY OF HURRICANE MATHEW AND THE JOB RELEASE US EARLY. MY CAR WAS IN MOTION ON THE STREET. I TURNED MY WIND SHIELD WIPERS ON AND IT WIPED. ONE TIME ACROSS THE WINDSHIELD AND STOPPED. I HAD NO VISIBILITY AND TRIED GET OFF THE ROAD AND CALL FOR HELP. I CALLED COGGIN CHEVROLET AND TALKED TO MICHELLE IN SERVICE. PER MICHELLE. THEY WILL BE CLOSED ON FRIDAY. I DROPPED MY CAR AT 7AM 10/8. THE GATE WAS OPEN BUT SERVICE WAS CLOSED. I RETURNED TO COGGIN CHEVROLET ON 10/10 AT 07:00. MY SERVICE ADVISOR WAS MIKE HOPPER. AT FIRST MIKE DIDN'T EVEN WANT TO GIVE ME A LOANER. RELUCTANTLY, I WAS GIVEN A LOANER. I RECEIVED A CALL BACK FROM MIKE SAYING REPAIR NEEDED IS AROUND $420.00 WINDSHIELD WIPER TRANSMISSION. BECAUSE THEY ARE UNSURE IF THAT IS APART OF THE RECALL. THEY THREATEN TO CHARGE HER CREDIT CARD IF THE LOANER WASN'T RETURN ON 10/11 AND NOT HONOR THE RECALL TO TEMPORARY FIX UNTIL THE REMEDY IS IN PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911157October 3, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 55 MPH, THE WINDSHIELD WIPERS WERE ACTIVATED BUT FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909467September 24, 2016
VISIBILITY/WIPER
I CALLED GM AND MY DEALER SEVERAL TIMES IN THE PAST YEAR DUE TO WIPERS STOPPING SUDDENLY CAUSING NO VISIBILITY. I HAD TO LEAVE MY VEHICLE ROADSIDE SEVERAL TIMES. I HAVE TRIED REPAIRS WHICH WERE ONLY TEMPORARY. I WAS TOLD THERE WERE NO RECALLS. I FINALLY RECEIVED A RECALL LETTER AND CALLED THE DEALER AS WELL AS GM AND WAS TOLD THEY DO NOT HAVE THE PARTS YET THEREFORE THERE IS NOTHING THAT CAN BE DONE FOR ME. I WAS TOLD THE DEALER ALSO DOES NOT KEEP A LIST OF AFFECTED VEHICLES AND IT IS UP TO ME TO CONTACT THE DEALER WEEKLY TO SEE IF THE PART IS AVAILABLE. THIS IS VERY UNSAFE AND I CAN ONLY WONDER HOW MANY PEOPLE MAY HAVE DIED DUE TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909338September 23, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 70 MPH IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS WERE ACTIVATED BUT FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WIPER LINKAGE BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/03/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908708September 22, 2016
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS STATIONARY, EXHAUST FUMES ENTERED INTO THE CABIN OF THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 64,855.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908375September 21, 2016
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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