Chevrolet Equinox Complaints (2024)

192 consumer complaints on file.

#11722528March 6, 2026
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic emergency breaking engaged while driving through an intersection when there was no danger or incoming car or need for it. If the car behind us was not paying attention they could have rear ended us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722544March 6, 2026
FUEL/PROPULSION SYSTEM
September 2025, January 2026 and March 2026 on the freeway heading into the caldecut tunnel and the car jerked check engine light came on and the engine went into reduced engine power. All three times the car had to be towed into the dealership, all three times the fuel pump has been replaced. This is a 2024 Equinox. Anyone living in the bay area knows what the traffic is like, my son could have been killed any of these times due to faulty parts being replaced into a new vehicle. Contacted GM and they refuse to buy it back. I see there is a class action suit for faulty fuel pumps but they seem to keep replacing the same faulty parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722420March 6, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
Intella beam system turns off while driving. Radio and lights won't shut off when car is turned off. Crash detection comes on when nothing is in front of you. Dash is blank when starting the vehicle. On star not connecting and then won't turn off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721525March 2, 2026
UNKNOWN OR OTHER
The component that malfunctioned is the recall for the pedestrian safety audible sound. It available for inspection upon request. The safety of others was put at risk because the sound does not turn off at the required 18.6 mph and instead turns off at 24 mph, that may exceed community exposure requirements. The problem been confirmed by General Motors. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The problem first appeared after the required recall was fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720853February 27, 2026
UNKNOWN OR OTHER
Can hardly see out windshield on sunny days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719189February 19, 2026
FUEL/PROPULSION SYSTEM
My 2024 Chevy Equinox went into limp mode on 2-15-26 and gave me engine codes P228C and P0089. I encountered limp mode once before this date but no check engine light went on. It lost acceleration while driving. I took it to Henna Chevrolet in Austin, TX and they told me that I am outside of the warranty window even though the vehicle has less than 60K miles. They told me that it would have been under the basic 36,000 mile warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718504February 17, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The AEB feature is very sensitive and has often activated when there was no good reason. For instance, it has activated a few times while moving slowly in heavy traffic. Additionally, the feature frequently activates when reversing out of a parking spot or garage, especially when the weather is rainy. In one instance during light rain, the car slammed to a halt more than five times while trying to back out of a parking spot, and there were no obstacles anywhere near the vehicle. I believe that this feature has nearly caused several accidents and has made me feel less safe while operating the vehicle. A software solution has been implemented for the 2026 model year, but not for the older models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718324February 16, 2026
VISIBILITY/WIPER
We are leasing a 2024 Chevrolet Equinox EV. We like the car, however there is a safety issue that has continually occurring. There is a very strong reflection on the windshield from the materials that make up the dashboard. It can occur in bright sun but also on bright cloudy days. I want to be clear, I am not being blinded by the sun in my eyes but rather the dash reflecting onto the Windshield and obscuring my vision. I’ve had two close calls because of this. I mentioned it to the Chevy service lady when I had an appointment and she said her boyfriend had exactly the same problem with his Equinox EV. He had to put a carpet piece on the dash to stop the obscuring reflection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717596February 12, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Vehicle Safety Complaint – 2024 Chevrolet Equinox I am reporting a safety defect involving unintended vehicle movement and improper shutdown behavior. While operating my 2024 Chevrolet Equinox, I was able to shut the vehicle off even though it was not in Park. After shutdown, the vehicle rolled forward on its own and struck a tree. At the time of the incident, the radio remained on despite the vehicle being turned off, indicating the vehicle may not have fully entered ignition-off state. This incident suggests a potential malfunction involving one or more of the following systems: gear position detection system transmission park engagement mechanism electronic shift control module ignition state logic or body control module The vehicle should not allow shutdown unless it is in Park, or it should provide clear warnings and prevent unintended movement. This behavior presents a serious safety risk of rollaway incidents. I am requesting a full diagnostic inspection and documentation of all stored fault codes, including history codes, prior to any resets. Please also check for software updates, technical service bulletins, or known defects related to shift position recognition or ignition state control. This issue resulted in unintended movement and property damage and poses a significant safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11714532January 30, 2026
VISIBILITY:WINDSHIELD
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707351December 28, 2025
VISIBILITY/WIPER
excessive dashboard glare restricted clear vision of road and associated pedestrians and other vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706698December 23, 2025
POWER TRAIN, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving South on interstate 55 near Arnold Missouri in adaptive cruise control mode at approximately 65 mph when the car braked suddenly and came to a complete stop on the interstate. Car would not go forward after stopping. Turned the car off and restarted and the car now would drive normally. Have not used ACC since and car has behaved normally. Took the car to dealership in Farmington, MO and they reported no error codes and no recalls. I had driven over 13,000 miles in the car without any incidents previously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701969November 29, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
At 5 am in the morning the car suddenly failed and indicated it was an engine or transmission failure in the middle of a four lane major intersection in a downtown area. It was dangerous due to the darkness, and poor visibility. I had to abandon the vehicle as it was dangerous to stay with it while waiting for police. I could have been injured (as could others) due to its sudden failure in the intersection of a busy roadway. Chevrolet dealership states it is the fuel pump driver module. The car is currently at the dealership for repair. There were no warning lamps, messages or other symptoms of the problem prior to the failure until the car suddenly lost power. Once it lost power the engine light lit up and shortly after I had exited the vehicle, I began receiving messages from "On Star" telling me that there were engine or transmission problems. Meanwhile I stood in the pouring rain in an unsafe neighborhood, leaning out into traffic to try and stop cars from running head on into my car for over 30 minutes waiting for police.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701827November 27, 2025
VISIBILITY/WIPER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Having issues with the windshield wipers clearing rain when driving and multiple camera malfunctions that I have an appointment to have both checked on 12/2. Wiper stops more than 4 inches from the edge of the window which I could probably just deal with, but when driving it pulls water anywhere from 3-8 inches further across the windshield making it very hard to see when it rains harder or you drive faster. I have owned more than 15 vehicles and never experienced anything making it difficult to see during inclement weather. The other issue is the cameras when backing up or going forward will malfunction for a day or two, then be good for a few weeks and malfunctions again sporadically. Have video of windshield wipers clearing rain issues, but it won’t let me submit, so if you want I can email. Pictures don’t show issue as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701736November 26, 2025
FORWARD COLLISION AVOIDANCE, SERVICE BRAKES
The contact owns a 2024 Chevrolet Equinox. The contact stated that while driving and attempting to reverse, the brakes unexpectedly engaged. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V639000 (Forward Collision Avoidance). The vehicle was taken to an unknown dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700867November 21, 2025
POWER TRAIN
My 2024 Equinox was returned to the dealership on approximately October 1, 2025, due to a check engine light related to the torque converter. I required a rental vehicle during this time. I picked up my vehicle on October 10, 2025, and all repairs were covered under my extended warranty. I was informed that my rental reimbursement would be issued once I submitted the required paperwork. My safety and the safety of my grandchildren were put at risk loss of power and control-stalling, in ability to accelerate in traffic, gear slippage and over heating Given the known history of torque converter issues in the Equinox—dating back as early as 2005—it is disheartening that GM continues to sell vehicles at premium prices while failing to properly support the customers who purchase them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699291November 13, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
As I was parked with the car running, my 2024 Equinox suddenly shut down and the check engine light came on. I tried to start it, but it didn’t. Someone tried to jump the battery, thinking it was that, but it wasn’t. I had it towed to the dealership and after 2 days they said the Fuel Pump Power Control Module needed to be replaced. Unfortunately, GM did not have the part, but the dealership found one in another state and we had to wait several days for it to be mailed to them. After a week, once the part was replaced, they tried to start the car and realized that the original issue fried the battery, so they had to replace that as well. I was told that they had seen several customers with the same issue and wouldn’t be surprised if GM eventually issues a recall. They also said they couldn’t be sure the replacement part wouldn’t have the same issue. I did some research and found that GM has had this issue with 2019 - 2024 vehicles. Some customers reported that they were driving and almost got hit by other vehicles when theirs shut down. My car only had 18000 miles when this occurred. I no longer feel safe driving my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699286November 13, 2025
ENGINE
High pressure fuel pump
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696741October 31, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Backing out of a parking spot, no one around the car slams on the brakes and starts screeching! Scared the crap out of me and nearly gave me whiplash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696826October 31, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My cars automatic braking system stops when there is no present need. It brakes with extreme force. It has happened multiple times to both myself and my husband while driving. The car stops and instantly I think I must have hit something that stopped the car. There isn't anything closer than 10 - 20 or feet away. this happens at a slow speed and is very startling. We took in in to the dealer yesterday and they told us they couldn't replicate it. It happened to my husband this morning again. I looked online to see if there are any complaints to which I saw that there have been numerous complaints. Some stating that this phantom braking has happened on the highways at speeds of 65-70 mph. The thought of that is so frightening. An accident with injuries or deaths could occur. Please look into this. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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